Ibis London Heathrow Airport

112 Bath Road, Hayes UB3 5AL GB
View map Reservations: +44 808 164 1057
3.0 Star property In Hayes (Heathrow Villages)
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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06/30/2022 - 07/01/2022
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Ibis London Heathrow Airport

Below are the verified reviews from guests that we have booked in recently:
"Wonderful Stay"
Overall score4.0/ 5
The check in was quick and easy which made a great first impression. The room was clean with the basic amenities. The bed was well made up and comfortable. The toilet and the walk in shower were clean. The staff went out of their way to fulfill my requests. Overall I had a wonderful stay.
(Individual traveller, booked 1 room), from GB flag
21-May-2022 Verified review, stayed from Tue May 17 to Thu May 19 2022 at a £65.50 average nightly rate.

Summary of verified reviews

Rated 78/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

Location

85/100
1210 reviews

Great location. Near to public transport and the airport. So-so car access and parking. Parking should be cheaper. Far from city centre but reasonably close to shopping. Excellent sightseeing, restaurants and bars nearby.

Service

78/100
2087 reviews

Friendly, professional service, especially at the bar and restaurant. Reception and housekeeping are average, but management is not great. Shuttle service can be an issue. Booking process is sufficient. Room service could have been improved. Great hotel security.

Breakfast

69/100
485 reviews

Decent and moderately priced breakfast.

Cleanliness

67/100
945 reviews

Acceptably clean rooms and dining area. Moderately clean hotel facilities. Clean bathroom.

WiFi

67/100
43 reviews

Regular internet service. Wifi quality could be improved.

Room

59/100
1989 reviews

Bad furniture, with decent beds and views and acceptable cleanliness. Small, old rooms with deficient A/C and minibars. Poorly-maintained rooms with bad TV's and kitchenettes. Small but clean bathrooms.

Comfort

45/100
925 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Pool

13/100
6 reviews

Pool should be renewed.

Rated 75/100 based on reviews from solo travelers.

Good meeting & event facilities. Good restaurant service.

Location

88/100
321 reviews

Great location near lots of shopping. Near to public transport and the airport. So-so car access and parking. Parking should be cheaper.

Service

82/100
558 reviews

Friendly, professional service, especially at the bar and restaurant. Average management, reception and housekeeping. Shuttle service is ok. Booking process is sufficient. Room service could have been improved.

Cleanliness

69/100
259 reviews

Moderately clean hotel facilities. Clean rooms and bathrooms.

Breakfast

63/100
155 reviews

Decent and moderately priced breakfast.

Room

63/100
546 reviews

Room was clean and view is acceptable. Bathrooms are small but clean. Small, poorly-maintained rooms with poor TV's. Shower was ok. Poorly rated A/C, minibars, and furniture.

WiFi

55/100
13 reviews

Regular internet service.

Rated 73/100 based on reviews from couples.

Pizza is great.

Location

88/100
202 reviews

Great location. Near to public transport and the airport. Decent, but pricey, parking.

Service

78/100
275 reviews

Nice reception with friendly service and standard housekeeping. Great, professional waitstaff and bartenders. Shuttle service is ok.

Breakfast

67/100
82 reviews

Decent and moderately priced breakfast.

Cleanliness

64/100
154 reviews

Rooms and bathrooms are pretty clean. Clean hotel facilities.

Room

56/100
324 reviews

Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small but clean bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

WiFi

51/100
5 reviews

Regular internet service.

Comfort

41/100
165 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Rated 75/100 based on reviews from business travelers.

Good meeting & event facilities.

Location

86/100
122 reviews

Great location near the airport. Parking is rare.

Service

79/100
346 reviews

Friendly and professional bar service and reception. Poor management, but okay housekeeping.

Breakfast

62/100
15 reviews

Breakfast is average.

Cleanliness

53/100
148 reviews

Rooms and bathrooms are pretty clean. Moderately clean hotel facilities.

Room

53/100
291 reviews

Rooms are quite clean and beds are standard. Small, badly maintained rooms with poor minibars. Clean but generally poor bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

Rated 70/100 based on reviews from families.

Pleasant entrance area.

Location

87/100
115 reviews

Great location near the airport. Decent, but pricey, parking.

Service

72/100
168 reviews

Restaurant service is friendly and professional. Decent reception but complaints about management. Shuttle service can be an issue.

Breakfast

67/100
36 reviews

Breakfast is average.

Cleanliness

65/100
87 reviews

Rooms and bathrooms are pretty clean. Moderately clean hotel facilities.

Room

52/100
211 reviews

Rooms are moderately clean, but a bit small and poorly-maintained. Small but clean bathrooms. Complaints about the furniture, TVs, A/C, and beds.

WiFi

51/100
5 reviews

Regular internet service.

Comfort

36/100
95 reviews

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

Rated 76/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

Location

83/100
18 reviews

Great location near the airport.

Service

78/100
24 reviews

Efficient, friendly service with a nice reception.

Cleanliness

66/100
7 reviews

Room cleanliness is acceptable.

Room

52/100
19 reviews

Room cleanliness is acceptable.

Comfort

48/100
9 reviews

Lacking in comfort, but noise level is acceptable.

Rated 84/100 based on reviews from business travelers.

Professional service. Great location.

Location

88/100
9 reviews

Great location.

Service

82/100
10 reviews

Professional service.

Room

50/100
5 reviews

Room is all right.

Rated 71/100 based on reviews from solo travelers.

Fantastic service.

Service

78/100
5 reviews

Fantastic service.

Rated 73/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

Location

85/100
1095 reviews

Great location. Near to public transport and the airport. So-so car access and parking. Parking should be cheaper. Far from city centre but reasonably close to shopping. Excellent sightseeing, restaurants and bars nearby.

Service

78/100
1950 reviews

Friendly, professional service, especially at the bar and restaurant. Reception and housekeeping are average, but management is not great. Shuttle service is ok. Booking process is sufficient. Room service could have been improved. Great hotel security.

Cleanliness

68/100
893 reviews

Dining area is relatively clean. Moderately clean hotel facilities. Clean bathroom.

Breakfast

67/100
441 reviews

Decent and moderately priced breakfast.

WiFi

66/100
38 reviews

Regular internet service. Wifi quality could be improved.

Room

59/100
1859 reviews

So-so rooms, beds, and views. Poorly-maintained, small, old rooms with inadequate A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Small but clean bathrooms.

Comfort

45/100
861 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Pool

13/100
6 reviews

Pool should be renewed.

Rated 74/100 based on reviews from solo travelers.

Location is great. Great service.

Location

88/100
296 reviews

Generally well-located with OK shopping options. Near to public transport and the airport. So-so car access and parking. Parking should be cheaper.

Service

82/100
524 reviews

Friendly, professional service, especially at the bar and restaurant. Average management, reception and housekeeping. Shuttle service is ok. Room service could have been improved. Booking process is sufficient.

Cleanliness

68/100
247 reviews

Moderately clean hotel facilities. Clean rooms and bathrooms.

Room

64/100
517 reviews

So-so rooms with acceptable views. Old and poorly-maintained rooms with shoddy furniture, but clean. Bathrooms are small but clean. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower was ok.

Breakfast

60/100
139 reviews

Decent and moderately priced breakfast.

WiFi

55/100
11 reviews

Regular internet service.

Rated 70/100 based on reviews from couples.

Pizza is great.

Location

88/100
193 reviews

Great location. Near to public transport and the airport. Decent, but pricey, parking.

Service

77/100
264 reviews

Nice reception with friendly service and standard housekeeping. Great, professional waitstaff and bartenders. Shuttle service is ok.

Breakfast

67/100
77 reviews

Decent and moderately priced breakfast.

Cleanliness

64/100
149 reviews

Rooms and bathrooms are pretty clean. Clean hotel facilities.

Room

55/100
313 reviews

Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small but clean bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Comfort

38/100
161 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Rated 72/100 based on reviews from business travelers.

Good meeting & event facilities.

Location

84/100
98 reviews

Great location near the airport. Parking is rare.

Service

78/100
318 reviews

Friendly and professional bar service and reception. Poor management, but okay housekeeping.

Breakfast

62/100
14 reviews

Breakfast is average.

Cleanliness

57/100
136 reviews

Rooms and bathrooms are pretty clean. Moderately clean hotel facilities.

Room

55/100
263 reviews

Rooms are quite clean and beds are standard. Small, badly maintained rooms with poor minibars. Clean but generally poor bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

Rated 67/100 based on reviews from families.

Good restaurant service.

Location

85/100
105 reviews

Great location near the airport. Decent, but pricey, parking.

Service

71/100
156 reviews

Restaurant service is friendly and professional. Decent reception but complaints about management. Shuttle service can be an issue.

Breakfast

67/100
32 reviews

Breakfast is average.

Cleanliness

65/100
84 reviews

Rooms and bathrooms are pretty clean. Moderately clean hotel facilities.

WiFi

51/100
5 reviews

Regular internet service.

Room

50/100
203 reviews

Rooms are moderately clean, but a bit small and poorly-maintained. Small but clean bathrooms. Complaints about the furniture, TVs, A/C, and beds.

Comfort

34/100
90 reviews

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

Rated 75/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

Location

86/100
10 reviews

Great location near the airport.

Service

80/100
11 reviews

Fantastic service.

Breakfast

73/100
6 reviews

Tasty breakfast.

Cleanliness

62/100
7 reviews

Room cleanliness is acceptable.

Room

43/100
12 reviews

Clean enough, but low rated, rooms.

Comfort

42/100
8 reviews

More comfort would be nice.

Rated 75/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

Location

88/100
18 reviews

Great location near the airport.

Service

80/100
18 reviews

Friendly service.

Breakfast

72/100
5 reviews

Tasty breakfast.

Cleanliness

68/100
6 reviews

Quite clean.

Room

54/100
17 reviews

Room is all right.

Rated 71/100 based on reviews from business travelers.

Fantastic service.

Service

78/100
6 reviews

Fantastic service.

Rated 75/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

Service

78/100
9 reviews

Friendly service.

Cleanliness

72/100
6 reviews

Clean rooms.

Room

55/100
8 reviews

Clean, reasonable rooms.

Rated 77/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

Location

87/100
29 reviews

Great location near the airport.

Value

77/100
13 reviews

Best value for money.

Service

75/100
21 reviews

Reception is average, but service is professional.

Breakfast

72/100
6 reviews

Tasty breakfast.

Cleanliness

68/100
10 reviews

Quite clean.

Room

46/100
25 reviews

Rooms could be larger.

Comfort

39/100
12 reviews

Small and uncomfortable rooms.

Rated 86/100 based on reviews from solo travelers.

Fantastic service. Great location.

Location

85/100
11 reviews

Great location near the airport.

Service

78/100
8 reviews

Fantastic service.

Value

76/100
9 reviews

Best value for money.

Cleanliness

72/100
5 reviews

Clean.

Room

55/100
9 reviews

Room is all right.

Rated 79/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

Location

86/100
14 reviews

Great location near the airport.

Service

75/100
21 reviews

Friendly service.

Value

68/100
9 reviews

Fairly good value for money.

Cleanliness

61/100
5 reviews

Room cleanliness is acceptable.

Room

48/100
14 reviews

Room needs to be improved. Rooms are quite clean and beds are standard.

Comfort

46/100
8 reviews

Okay beds but not comfortable overall.

Rated 76/100 based on reviews from business travelers.

Fantastic service. Great location.

Service

81/100
6 reviews

Fantastic service.

Room

50/100
5 reviews

Room is all right.

Review Semantics by TrustYou

Property description

With a stay at ibis London Heathrow Airport in Hayes (Heathrow Villages), you'll be within a 15-minute drive of University of West London and Virginia Water. This eco-friendly hotel is 5 mi (8 km) from Twickenham Stadium and 10.8 mi (17.4 km) from Hampton Court Palace.

You can enjoy a meal at Foggs Kitchen and Bar serving the guests of ibis London Heathrow Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 356 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Stockley Park - 4 km / 2.5 mi
Twickenham Stadium - 8 km / 5 mi
Syon Park - 8.8 km / 5.5 mi
Brunel University - 9 km / 5.6 mi
Bushy Park - 10 km / 6.2 mi
Kempton Racecourse - 10.1 km / 6.3 mi
Twickenham Stoop - 10.3 km / 6.4 mi
University of West London - 11 km / 6.8 mi
Ealing Broadway Shopping Center - 11.2 km / 6.9 mi
Theatre Royal - 13.5 km / 8.4 mi
Royal Botanic Gardens, Kew - 13.7 km / 8.5 mi
Hampton Court - 14.2 km / 8.8 mi
Richmond Park - 14.4 km / 8.9 mi
Royal Holloway, University of London - 15.3 km / 9.5 mi
Ham House - 15.4 km / 9.5 mi

The nearest airports are:
Heathrow Airport (LHR) - 3.1 km / 1.9 mi
Gatwick Airport (LGW) - 76.2 km / 47.4 mi
London City Airport (LCY) - 57 km / 35.4 mi
Luton Airport (LTN) - 58.7 km / 36.4 mi

The preferred airport for ibis London Heathrow Airport is Heathrow Airport (LHR).

Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Express check-in
  • Airport transportation
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Wheelchair-accessible lounge
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Total number of rooms - 356
  • Number of floors - 6
  • LGBTQ friendly
  • UNESCO sustainable tourism pledge
  • No rollaway/extra beds available
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Multilingual staff
  • Handrails in hallways
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Computer station
  • Terrace
  • ATM/banking

Airport & shuttle information

Is there an airport shuttle? Yes! There is an airport shuttle.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Airport shuttle fee: GBP 5.5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

About Ibis

  • 3 types: ibis hotels offer comfort and modern design with 24 hour reception services, extended breakfast hours, light meals throughout the day, and a non-stop full service bar
  • ibis Styles are stylishly designed for the guests who want it all. Offers all-inclusive packages which include acomodations, breakfast, and internet access and each guestroom has flat-screen TV's and multimedia connections
  • ibis Budget caters to those guests who want a more cost effective, casual, but also comfortable setting. Fluffu pillows, free Wi-Fi, and a gourmet breakfast buffet
  • All ibis hotels offer exceptional modern amenities and eco-friendly services through Planet21

The Ibis highlights above are subject to change without notice.

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