Location
Great location. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants. Accessible by car, but parking is a hassle.
Service
Excellent service and housekeepers, but less well reviewed management. Service is quite professional and decent in the restaurant. Room service could have been improved. Booking process should be better organized. Accommodation security can be an issue.
Breakfast
Breakfast is decent but expensive.
Food
Poor dining experience with uninteresting menus and bad side dishes. Desserts & fruits are ok.
Cleanliness
Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.
Room
Outdated, rooms with poor cleanliness and maintenance. Too-small rooms with poor beds and no view. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.
Bar
Poor bar with subpar drinks.
WiFi
Wifi quality could be improved.
Comfort
Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.