Holiday Inn London Kensington Forum

97 Cromwell Road, London SW7 4DN GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Natural History Museum
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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03/09/2021 - 03/10/2021
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

76
Good

Summary of 6,291 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 76/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

95/100
1539 reviews

"Great location. Near public transport, airport, and train station." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

Breakfast

80/100
730 reviews

"Reasonably priced, tasty breakfasts."

WiFi

76/100
49 reviews

"Good internet service."

Service

70/100
1288 reviews

"Reception friendly and relatively professional, with great restaurant service." Housekeeping and management are lacking. Great concierge service. Room service could have been improved. Booking process should be better organized. The bar needs better service. Hotel security can be an issue.

Room

51/100
1787 reviews

"Decent beds and rooms, great views." Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Cleanliness

48/100
544 reviews

"Rooms, bathrooms and dining area all need more cleaning." Moderately clean hotel facilities.

Vibe

42/100
435 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish. Hotel is relatively luxurious. Luxury hotel. Good for traveling with friends. Good for business people.

Rated 72/100 based on reviews from families.

"Good fitness area. Train station is close."

Location

95/100
352 reviews

"Great location somewhat accessible by car." Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

Breakfast

80/100
162 reviews

"Reasonably priced, tasty breakfasts."

Wellness Area

77/100
6 reviews

"Awesome wellness and fitness areas."

Service

64/100
263 reviews

"Service is relatively professional, but reception and housekeeping are not great." Poorly-managed but friendly service, especially at the restaurant. Great concierge service.

WiFi

63/100
8 reviews

"Regular internet service."

Room

45/100
383 reviews

"Rooms have maintenance, size, and updating issues, with poor minibars." Small rooms and poorly cleaned bathrooms. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Lovely views and decent beds. Shower can be a problem.

Cleanliness

42/100
120 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Vibe

42/100
86 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish.

Comfort

37/100
189 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 76/100 based on reviews from couples.

"Terrific location. Good breakfast."

Location

96/100
288 reviews

"Great location but pricey parking." Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

Breakfast

77/100
164 reviews

"Reasonably priced, tasty breakfasts."

Service

75/100
214 reviews

"Restaurant service is friendly and professional." Reception is OK but housekeeping is substandard. Great concierge service.

WiFi

60/100
8 reviews

"Regular internet service."

Room

54/100
354 reviews

"Decent beds and rooms, great views." Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Cleanliness

49/100
104 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Amenities

42/100
72 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice.

Vibe

33/100
76 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish.

Rated 75/100 based on reviews from solo travelers.

"Friendly atmosphere. Great view."

Location

96/100
84 reviews

"Great location near shopping and public transport."

Breakfast

76/100
21 reviews

"Tasty breakfast."

Service

67/100
80 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Room

47/100
113 reviews

"Poorly-maintained and cleaned rooms with decent beds." Small rooms and poorly cleaned bathrooms. Small, old rooms with poor A/C and TV's. Great view. Shower can be a problem.

Cleanliness

44/100
28 reviews

"Bathrooms and rooms are untidy."

Vibe

40/100
22 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Pleasant entrance area.

Rated 74/100 based on reviews from business travelers.

"Friendly service. Tasty breakfast."

Location

93/100
62 reviews

"Good location, close to public transport."

Breakfast

78/100
28 reviews

"Tasty breakfast."

Service

71/100
53 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

46/100
22 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Room

46/100
65 reviews

"Poorly cleaned and maintained rooms with badly sized bathrooms." Outdated, small rooms with poor furniture and TVs.

Comfort

43/100
40 reviews

"Small suites with problems of comfort and noise."

Vibe

37/100
23 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 69/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
25 reviews

"Good location, close to public transport."

Breakfast

80/100
15 reviews

"Tasty breakfast."

Service

70/100
9 reviews

"Service is adequate."

Room

40/100
20 reviews

"Outdated rooms and bathrooms not up to standard."

Vibe

29/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 75/100 based on reviews from families.

"Great location."

Location

96/100
9 reviews

"Great location."

Rated 72/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

93/100
38 reviews

"Good location, close to public transport."

Breakfast

80/100
19 reviews

"Tasty breakfast."

Service

71/100
40 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

47/100
45 reviews

"Guests complain about room size, bathrooms, and maintenance." Average beds. Shower can be a problem.

Cleanliness

46/100
16 reviews

"Rooms could be cleaner."

Comfort

45/100
35 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Vibe

38/100
7 reviews

"Vibe is not too good."

Rated 72/100 based on reviews from families.

"Tasty breakfast. Great location."

Location

94/100
10 reviews

"Good location, close to public transport."

Breakfast

82/100
5 reviews

"Tasty breakfast."

Service

72/100
7 reviews

"Fantastic service."

Comfort

42/100
8 reviews

"More comfort would be nice."

Room

41/100
12 reviews

"Poor rooms and bathrooms."

Rated 67/100 based on reviews from couples.

"Friendly service."

Location

93/100
5 reviews

"Great location."

Service

68/100
8 reviews

"Service is adequate."

Comfort

49/100
7 reviews

"More comfort would be nice."

Room

46/100
11 reviews

"Poor rooms and bathrooms."

Rated 74/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

95/100
1032 reviews

"Great location. Near public transport, airport, and train station." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

Wellness Area

79/100
15 reviews

"Awesome wellness and fitness areas."

Breakfast

77/100
462 reviews

"Reasonably priced, tasty breakfasts."

WiFi

74/100
35 reviews

"Good internet service."

Service

69/100
975 reviews

"Reception friendly and relatively professional, with great restaurant service." Housekeeping and management are lacking. Room service could have been improved. Great concierge service. Booking process should be better organized. The bar needs better service.

Room

51/100
1284 reviews

"Decent beds and rooms, great views." Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Cleanliness

48/100
399 reviews

"Rooms, bathrooms and dining area all need more cleaning." Moderately clean hotel facilities.

Vibe

47/100
261 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish.

Rated 70/100 based on reviews from families.

"Good internet service. Great concierge service."

Location

96/100
226 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby. Average parking.

Breakfast

77/100
88 reviews

"Reasonably priced, tasty breakfasts."

Service

63/100
198 reviews

"Service is relatively professional, but reception and housekeeping are not great." Friendly service, but poorly rated management. Great concierge service.

WiFi

63/100
7 reviews

"Regular internet service."

Room

45/100
268 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Small rooms with poor furniture, A/C, and TV's. Lovely views and decent beds. Shower can be a problem.

Cleanliness

43/100
86 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Vibe

41/100
52 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish.

Comfort

37/100
121 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 74/100 based on reviews from couples.

"Good restaurant service."

Location

96/100
199 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby. Decent, but pricey, parking.

Service

76/100
164 reviews

"Restaurant service is friendly and professional." Reception is OK but housekeeping is substandard. Great concierge service.

Breakfast

75/100
124 reviews

"Tasty yet pricey breakfasts."

Room

53/100
258 reviews

"Decent beds and rooms, great views." Small, insufficiently clean, old rooms and poor minibars. Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

49/100
78 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Amenities

39/100
55 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice.

Vibe

33/100
41 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish.

Rated 75/100 based on reviews from solo travelers.

"Friendly atmosphere. Great view."

Location

95/100
60 reviews

"Good location, close to public transport."

Breakfast

77/100
15 reviews

"Tasty breakfast."

Service

68/100
66 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated.

Room

48/100
85 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Lovely views and decent beds. Small, old rooms with poor A/C and TV's. Shower can be a problem.

Cleanliness

45/100
22 reviews

"Rooms could be cleaner."

Vibe

41/100
17 reviews

"Vibe is not too good. Hotel could use some updating." Pleasant entrance area.

Rated 73/100 based on reviews from business travelers.

"Terrific location. Breakfast is good."

Location

94/100
48 reviews

"Good location, close to public transport."

Breakfast

80/100
21 reviews

"Tasty breakfast."

Service

70/100
46 reviews

"Friendly service, and reception was okay."

Cleanliness

45/100
20 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Room

45/100
52 reviews

"Poor maintenance and small rooms and bathrooms." Poorly cleaned, outdated rooms with subpar TV's.

Comfort

43/100
28 reviews

"Small suites with problems of comfort and noise."

Vibe

35/100
17 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 76/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
28 reviews

"Good location, close to public transport."

Breakfast

80/100
19 reviews

"Tasty breakfast."

Service

70/100
11 reviews

"Service is average, but very friendly."

Cleanliness

46/100
14 reviews

"Rooms could be cleaner."

Room

45/100
36 reviews

"Old, poorly cleaned rooms, with poor bathrooms and so-so beds"

Vibe

34/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 77/100 based on reviews from families.

"Great location. Tasty breakfast."

Location

95/100
8 reviews

"Great location."

Breakfast

80/100
9 reviews

"Tasty breakfast."

Cleanliness

49/100
6 reviews

"Rooms could be cleaner."

Comfort

49/100
7 reviews

"Okay beds but not comfortable overall."

Room

48/100
10 reviews

"Beds are alright, but room cleanliness could be improved."

Rated 73/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

97/100
28 reviews

"Good location, close to public transport."

Breakfast

81/100
18 reviews

"Tasty breakfast."

Service

67/100
15 reviews

"Service is adequate."

Value

67/100
8 reviews

"Fairly good value for money."

Room

50/100
24 reviews

"Rooms are small and bathrooms were inadequate but beds are alright."

Cleanliness

46/100
8 reviews

"Could use a good cleaning."

Vibe

35/100
7 reviews

"Vibe is not too good."

Rated 73/100 based on reviews from couples.

"Great location."

Location

96/100
9 reviews

"Great location."

Service

68/100
5 reviews

"Service is adequate."

Comfort

51/100
6 reviews

"Comfortable."

Room

47/100
9 reviews

"Room needs to be improved."

Rated 74/100 based on reviews from families.

"Tasty breakfast. Great location."

Location

96/100
8 reviews

"Great location."

Breakfast

81/100
9 reviews

"Tasty breakfast."

Service

64/100
5 reviews

"Service is adequate."

Room

47/100
8 reviews

"Room needs to be improved."

Rated 70/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Breakfast

82/100
9 reviews

"Tasty breakfast."

Service

66/100
6 reviews

"Service is adequate."

Comfort

43/100
8 reviews

"More comfort would be nice."

Room

42/100
11 reviews

"Room needs to be improved."

Rated 78/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
9 reviews

"Great location."

Breakfast

82/100
5 reviews

"Tasty breakfast."

Rated 74/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

97/100
61 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

81/100
42 reviews

"Tasty breakfast."

Service

76/100
34 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

45/100
22 reviews

"Bathrooms and rooms are untidy."

Room

44/100
63 reviews

"Old rooms with lacking maintenance, furnishings, and bathroom cleanliness." Complaints about cleanliness and size of rooms, but the views are amazing.

Vibe

36/100
30 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 69/100 based on reviews from families.

"Friendly service. Fantastic service."

Location

96/100
10 reviews

"Good location, close to public transport."

Breakfast

79/100
7 reviews

"Tasty breakfast."

Service

71/100
5 reviews

"Fantastic service."

Comfort

43/100
5 reviews

"More comfort would be nice."

Room

39/100
12 reviews

"Rooms need regular maintenance."

Vibe

29/100
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 77/100 based on reviews from couples.

"Great location. Tasty breakfast."

Location

95/100
9 reviews

"Great location."

Room

43/100
8 reviews

"Room needs to be improved."

Rated 75/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

98/100
71 reviews

"Good location, close to public transport."

Breakfast

82/100
36 reviews

"Tasty breakfast."

Service

74/100
43 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Room

55/100
59 reviews

"Decent beds and rooms, great views." Guests complain about room maintenance, size, and cleanliness. Poor furniture and complaints about bathroom cleanliness.

Cleanliness

51/100
19 reviews

"Rooms and bathrooms inadequately cleaned."

Vibe

32/100
23 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 73/100 based on reviews from couples.

"Friendly service."

Location

97/100
18 reviews

"Good location, close to public transport."

Breakfast

79/100
10 reviews

"Tasty breakfast."

Service

69/100
12 reviews

"Service is average, but very friendly."

Room

46/100
18 reviews

"Older, poorly cleaned and maintained rooms and bathrooms."

Cleanliness

45/100
6 reviews

"Rooms could be cleaner."

Vibe

33/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 74/100 based on reviews from families.

"Tasty breakfast. Fantastic service."

Location

95/100
15 reviews

"Good location, close to public transport."

Breakfast

80/100
10 reviews

"Tasty breakfast."

Service

71/100
7 reviews

"Fantastic service."

Cleanliness

48/100
5 reviews

"Rooms could be cleaner."

Room

44/100
11 reviews

"Rooms could be cleaner."

Rated 76/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

95/100
12 reviews

"Great location."

Breakfast

80/100
6 reviews

"Tasty breakfast."

Service

68/100
7 reviews

"Service is adequate."

Room

46/100
7 reviews

"Room needs to be improved."

Rated 72/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

93/100
38 reviews

"Good location, close to public transport."

Breakfast

75/100
9 reviews

"Tasty breakfast."

Service

66/100
19 reviews

"Service is average, but very friendly."

Room

36/100
40 reviews

"Small rooms with low rated bathrooms."

Comfort

35/100
32 reviews

"Rooms are described as uncomfortable, loud and cramped."

Vibe

32/100
21 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Rated 71/100 based on reviews from families.

"Great location."

Location

90/100
5 reviews

"Great location."

Comfort

39/100
6 reviews

"More comfort would be nice."

Room

37/100
5 reviews

"Room needs to be improved."

Rated 74/100 based on reviews from couples.

"Great location."

Location

96/100
8 reviews

"Great location."

Rated 72/100 based on reviews from solo travelers.

""

Room

36/100
6 reviews

"Room needs to be improved."

Rated 73/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
14 reviews

"Good location, close to public transport."

Breakfast

81/100
8 reviews

"Tasty breakfast."

Service

72/100
10 reviews

"Fantastic service."

Comfort

45/100
12 reviews

"Uncomfortable, small rooms, with decent beds."

Room

44/100
15 reviews

"Smaller rooms with average beds."

Rated 76/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

92/100
60 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Breakfast

81/100
21 reviews

"Tasty breakfast."

Service

69/100
36 reviews

"Reception and service are alright."

Cleanliness

50/100
14 reviews

"Moderately clean hotel facilities. Rooms could be cleaner."

Room

42/100
45 reviews

"Poorly cleaned, small rooms with small bathrooms." Shower can be a problem.

Vibe

37/100
22 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Comfort

36/100
30 reviews

"Small suites with problems of comfort and noise."

Rated 68/100 based on reviews from families.

"Great location. Tasty breakfast."

Location

96/100
16 reviews

"Good location, close to public transport."

Breakfast

80/100
7 reviews

"Tasty breakfast."

Service

66/100
12 reviews

"Service is adequate."

Room

39/100
13 reviews

"Small rooms with low rated bathrooms."

Comfort

39/100
8 reviews

"Small and uncomfortable rooms."

Vibe

36/100
5 reviews

"Vibe is not too good."

Rated 73/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
27 reviews

"Great location, close to the train station."

Breakfast

81/100
7 reviews

"Tasty breakfast."

Service

64/100
17 reviews

"Friendly service and acceptable reception."

Cleanliness

55/100
6 reviews

"Quite clean."

Room

46/100
33 reviews

"Poorly maintained, old, small rooms with poor bathrooms." Shower can be a problem.

Comfort

43/100
14 reviews

"Small and uncomfortable rooms."

Vibe

35/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 73/100 based on reviews from families.

"Great location."

Location

95/100
8 reviews

"Great location."

Room

44/100
6 reviews

"Room needs to be improved."

Rated 75/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
53 reviews

"Good location, close to public transport."

Breakfast

78/100
24 reviews

"Tasty breakfast."

Service

71/100
39 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

45/100
17 reviews

"Rooms could be cleaner."

Room

45/100
54 reviews

"Guests complain about room size, bathrooms, and maintenance." Great view.

Comfort

43/100
37 reviews

"Rooms are described as uncomfortable, loud and cramped."

Vibe

30/100
13 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 69/100 based on reviews from couples.

"Terrific location. Breakfast is good."

Location

95/100
16 reviews

"Good location, close to public transport."

Breakfast

82/100
7 reviews

"Tasty breakfast."

Room

44/100
13 reviews

"Small rooms with low rated bathrooms."

Comfort

44/100
11 reviews

"Rooms are described as uncomfortable, loud and cramped."

Vibe

29/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 76/100 based on reviews from families.

"Friendly service. Fantastic service."

Location

95/100
10 reviews

"Great location."

Breakfast

82/100
5 reviews

"Tasty breakfast."

Service

71/100
9 reviews

"Friendly service."

Comfort

42/100
6 reviews

"More comfort would be nice."

Room

40/100
11 reviews

"Room needs to be improved."

Rated 83/100 based on reviews from all travelers.

"Good luxury hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

94/100
17 reviews

"Great location."

Breakfast

81/100
16 reviews

"Tasty breakfast."

Service

74/100
13 reviews

"Fantastic service."

Cleanliness

48/100
7 reviews

"Rooms could be cleaner."

Room

42/100
21 reviews

"Small rooms with cleanliness complaints."

Comfort

41/100
17 reviews

"Small and uncomfortable rooms."

Vibe

37/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 78/100 based on reviews from families.

"Fantastic service. Great location."

Location

94/100
7 reviews

"Great location."

Breakfast

82/100
6 reviews

"Tasty breakfast."

Comfort

48/100
7 reviews

"Small and uncomfortable rooms."

Room

45/100
7 reviews

"Rooms could be larger."

Review Semantics by TrustYou

Property description

With a stay at Holiday Inn London-Kensington Forum, you'll be centrally located in London, a 9-minute walk from Natural History Museum and 13 minutes by foot from Victoria and Albert Museum. This 4-star hotel is 0.7 mi (1.2 km) from Science Museum and 1 mi (1.6 km) from Royal Albert Hall.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.

Make yourself at home in one of the 906 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Natural History Museum - 0.8 km / 0.5 mi
Kensington High Street - 1 km / 0.6 mi
Victoria and Albert Museum - 1.1 km / 0.7 mi
Kensington Gardens - 1.1 km / 0.7 mi
Science Museum - 1.1 km / 0.7 mi
Imperial College London - 1.3 km / 0.8 mi
Royal Albert Hall - 1.4 km / 0.9 mi
Kensington Palace - 1.4 km / 0.9 mi
Hyde Park - 1.6 km / 1 mi
Harrods - 1.8 km / 1.1 mi
Olympia Conference and Exhibition Centre - 2.1 km / 1.3 mi
Saatchi Gallery - 2.1 km / 1.3 mi
Queensway - 2.1 km / 1.3 mi
Stamford Bridge Stadium - 2.4 km / 1.5 mi
Portobello Road Market - 2.7 km / 1.7 mi

The nearest airports are:
Gatwick Airport (LGW) - 87.3 km / 54.3 mi
Heathrow Airport (LHR) - 22.6 km / 14 mi
London City Airport (LCY) - 18.7 km / 11.6 mi

The preferred airport for Holiday Inn London-Kensington Forum is Gatwick Airport (LGW).

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in London? This hotel features 631 square feet (59 square meters) of event facilities. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Green sustainability

Yes. Green Engage.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Conference space size (meters) - 59
  • Limo or Town Car service available
  • Free WiFi
  • Number of bars/lounges - 2
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Garden
  • Coffee shop or café
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Accessible bathroom
  • Luggage storage
  • Total number of rooms - 906
  • Number of floors - 27
    • Business center
    • Multilingual staff
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Number of restaurants - 2
    • Smoke-free property
    • Safe-deposit box at front desk
    • Coffee/tea in common areas
    • Snack bar/deli
    • Laundry facilities
    • Elevator
    • Fitness facilities
    • Conference space
    • Self parking (surcharge)
    • Terrace
    • ATM/banking
    • Conference space size (feet) - 631
    • Concierge services

    Airport & shuttle information

    London Heathrow (LHR) •Distance: 14 MI / 22.53 KM East to Hotel •Shuttle Charge (one way): £15.00 (GBP) •Taxi Charge (one way): £48.00 (GBP) •Time by taxi: 36 minutes •Train Charge (one way): £14.00 (GBP) •Time by train: 30 minutes London Gatwick (LGW) •Distance: 37.4 MI / 60.19 KM North West to Hotel •Shuttle Charge (one way): £19.00 (GBP) •Taxi Charge (one way): £65.00 (GBP) •Time by taxi: 1 hr •Train Charge (one way): £14.00 (GBP) •Time by train: 35mins London City Airport (LCY) •Distance: 12.4 MI / 19.96 KM West to Hotel •Taxi Charge (one way): £45.00 (GBP) •Time by taxi: 52 Minutes •Train Charge (one way): £10.00 (GBP) •Time by train: 1HR

    Is there an airport shuttle? Sorry but no airport shuttle is available.

    Breakfast information

    Enjoy a fresh start to the day with our award-winning* breakfast at Holiday Inn London - Kensington Forum. You'll find a huge variety of delicious options to choose from to set you up for a great day. Choose from a wide range of cooked items at our full English buffet, with everything from sausages and bacon, to grilled tomatoes, hash browns and black pudding.Or if you fancy a lighter option, help yourself to our fully stocked cereal bar, which includes a variety of fresh fruit, yoghurt, and unlimited juice (orange, apple or cranberry).You'll also find a selection of fresh baguettes, English muffins and all-butter croissants.Kids eat free and can stack up their own pancakes with a choice of toppings - there's something for everyone.

    Pet friendly?

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    No Pets, except guide dogs.

    Internet/Wi-Fi

    Standard Internet is free of charge for our in house guest. High speed Internet is chargeable at £16 for 24 hours.

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: GBP 16.95 per person (approximately)
    • Self parking fee: GBP 41.00 per day
    • Early check-in is available for a fee (subject to availability, amount varies)
    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
    • Contactless check-in and contactless check-out are available.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Gloves are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for lunch

    Individually-wrapped food options are available for dinner

    gap period enforced between guest stays 24 hours

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

    About Holiday Inn

    • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
    • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
    • Free high-speed internet access
    • Restaurants and bars on-site with good food and drinks for all ages
    • Indoor or Outdoor swimming pools based on location
    • Great exercise facilities
    • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

    The Holiday Inn highlights above are subject to change without notice.

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