Holiday Inn London Kensington High St. An Ihg Hotel

Wrights Lane, London W8 5SP GB
View map Reservations: +44 808 164 1057
4.0 Star property In London (London City Centre)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Select your room:
01/31/2023 - 02/01/2023
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Holiday Inn London Kensington High St. An Ihg Hotel

Below are the verified reviews from guests that we have booked in recently:
"So many people complaining during check in."
Overall score2.0/ 5
Booked over the phone for a family room for 4, on arrival told I had only booked a standard room even though it said tripple room on my email confirmation, told I had to pay for another room as they don?t have family rooms, manager asked if one of the children could share the double bed with two adults and they would fit a folding bed in for other child and still wanted me to pay another £60, I was so stressed out and upset. I accept the offer. The manager then decided I didn?t have to pay. We got to the room and a folding bed was brought in and just left along with bedding for us to put on. We realised another bed would fit if we moved some chairs so asked for another which was delivered. No extra towels, cups or toiletries were left. The bins were emptied after our first night but bin liners were not replaced. We ran out of loo roll on day 2, I rang house keeping for some but nothing came, after half an hour I ended up having to go find some on a trolley in the hall. An hour later we got a knock on our door we thought it was going to be housekeeping with the loo roll but a member of staff just stood there and said sorry? sorry then walked away. Very odd! Food (steak and a salad) in the restaurant was ok? kids meals pizza and garlic bread) terrible. Pizza not cooked and garlic bread was toasted white sliced bread with garlic butter. Definitely won?t be returning!
(Individual traveller, booked 1 room), from US flag
11-Apr-2022 Verified review, stayed from Sat Apr 09 to Mon Apr 11 2022 at a £138.18 average nightly rate.

Summary of verified reviews

Rated 73/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

95/100
1708 reviews

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

Breakfast

78/100
932 reviews

Reasonably priced, tasty breakfasts.

WiFi

71/100
22 reviews

Good internet service.

Pool

62/100
436 reviews

Acceptable pools with some cleanliness complaints.

Service

55/100
2159 reviews

Guests complain about the professionalism of the staff and management. Service is generally friendly, although bar service is poor. Bad service from reception and mediocre waitstaff. Room service could have been improved. Concierge service is average. Booking process should be better organized. Recreation staff is nice. Wellness staff is ok. Service at the pool/beach should be improved.

Cleanliness

54/100
1037 reviews

Moderately clean hotel facilities. Bathrooms and rooms are untidy. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.

Wellness Area

52/100
416 reviews

Sufficient wellness & sports facilities. Sauna not so nice. Good fitness area. Wellness & sports facilities could use better cleaning. Wellness staff is ok.

Value

48/100
577 reviews

Value for money could be better. Acceptable breakfast prices. Normally priced food. Beverages could be cheaper.

Food

45/100
417 reviews

Acceptable restaurant prices, but poor overall dining experience. Guests dislike the cleanliness and menus in the restaurant. Low rated side dishes and snacks. Guests disliked the pork dishes, desserts, and fruits. No good fish & seafood. Bad Vegan Food. Bad Vegetarian Food.

Room

44/100
2528 reviews

Poorly-maintained and cleaned rooms with decent beds. Poor air conditioning and minibars in small rooms with no view. Small rooms and poorly cleaned bathrooms. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

Beach

38/100
12 reviews

Beach is not so nice. No good beach sports.

Comfort

32/100
1447 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Rated 69/100 based on reviews from couples.

Train station is close.

Location

94/100
497 reviews

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

Breakfast

78/100
273 reviews

Reasonably priced, tasty breakfasts.

Pool

59/100
130 reviews

Acceptable pools with some cleanliness complaints.

Service

56/100
550 reviews

Guests complain about the professionalism of the staff and management. Service is generally friendly, although bar service is poor. Bad service from reception and mediocre waitstaff. Room service could have been improved. Concierge service is average. Booking process should be better organized.

Cleanliness

55/100
289 reviews

Rooms and bathrooms inadequately cleaned. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.

WiFi

54/100
5 reviews

Regular internet service.

Value

47/100
173 reviews

Value for money could be better. Acceptable breakfast prices. Normally priced food.

Wellness Area

44/100
138 reviews

Wellness & sports facilities could use better cleaning. Sauna not so nice. Good fitness area.

Room

43/100
739 reviews

Subpar views and poorly-maintained rooms with insufficient A/C and unstocked minibars. Rooms are small and and inadequately clean, with subpar TV's and furniture. Small rooms and poorly cleaned bathrooms. Room is acceptably new, and beds are so-so. Shower can be a problem.

Comfort

31/100
446 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Rated 70/100 based on reviews from families.

Terrific location. Good breakfast.

Location

95/100
483 reviews

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Accessible by car, but parking is costly.

Breakfast

77/100
305 reviews

Reasonably priced, tasty breakfasts.

Pool

67/100
140 reviews

Acceptable pools with some cleanliness complaints.

WiFi

58/100
6 reviews

Regular internet service.

Service

54/100
602 reviews

Guests complain about the professionalism of the staff and management. Service is generally friendly, although bar service is poor. Reception is poor, as is the restaurant service. Concierge service is average. Room service could have been improved. Booking process should be better organized.

Cleanliness

52/100
291 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

Value

47/100
156 reviews

Value for money could be better. Acceptable breakfast prices. Normally priced food.

Room

44/100
690 reviews

Old, badly-maintained rooms with poor views. Small, decently clean rooms with poorly rated furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Food

39/100
117 reviews

Bad overall dining experience with a bad menu. Food prices are OK, but the desserts are poorly reviewed. Bad snacks. Pork dishes are not good.

Comfort

29/100
383 reviews

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

Rated 67/100 based on reviews from solo travelers.

Near city centre.

Location

96/100
121 reviews

Good location, close to public transport. Good shopping and sightseeing.

Breakfast

80/100
57 reviews

Reasonably priced, tasty breakfasts.

Pool

60/100
27 reviews

Ordinary pool.

Service

53/100
146 reviews

Friendly, acceptably professional service. Complaints about housekeeping and reception. Room service could have been improved.

Wellness Area

50/100
23 reviews

Below average sauna and wellness facilities. Good fitness area.

Cleanliness

50/100
68 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Room

48/100
167 reviews

Poorly-maintained and cleaned rooms with decent beds. Small rooms with poor furniture, A/C, and TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Value

45/100
43 reviews

Value for money could be better. Acceptable breakfast prices.

Comfort

36/100
100 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Rated 62/100 based on reviews from business travelers.

Terrific location. Good breakfast.

Location

94/100
62 reviews

Good location, close to public transport.

Breakfast

73/100
24 reviews

Tasty breakfast.

Pool

65/100
9 reviews

Ordinary pool.

Cleanliness

54/100
46 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Service

47/100
92 reviews

Service staff are friendly, yet unprofessional and reception is poor.

Value

42/100
22 reviews

Value for money could be better.

Food

42/100
19 reviews

Food and menu are not highly reviewed.

Room

38/100
104 reviews

Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Rooms relatively tidy with acceptable beds, yet small with poor furniture. Shower can be a problem.

Comfort

32/100
61 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Rated 68/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

94/100
33 reviews

Good location, close to public transport.

Breakfast

83/100
27 reviews

Tasty breakfast.

Pool

57/100
15 reviews

Ordinary pool.

Service

51/100
38 reviews

Service staff are friendly, yet unprofessional and reception is poor.

Cleanliness

48/100
18 reviews

Rooms could be cleaner.

Wellness Area

48/100
12 reviews

Wellness & sports facilities could be improved.

Room

42/100
61 reviews

Poorly kept up rooms with complaints about furnishing and bathroom size. Beds are fine, in small and inadequately cleaned rooms.

Value

41/100
16 reviews

Value for money could be better.

Comfort

36/100
48 reviews

Small suites with problems of comfort and noise. Average beds.

Rated 71/100 based on reviews from couples.

Friendly service.

Location

94/100
11 reviews

Great location.

Breakfast

81/100
10 reviews

Tasty breakfast.

Pool

58/100
6 reviews

Ordinary pool.

Service

54/100
14 reviews

Service is average, but very friendly.

Cleanliness

51/100
5 reviews

Quite clean.

Wellness Area

51/100
6 reviews

Sufficient wellness & sports facilities.

Value

44/100
8 reviews

Value for money could be better.

Room

41/100
21 reviews

Rooms are small and bathrooms were inadequate but beds are alright.

Comfort

36/100
19 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Rated 65/100 based on reviews from families.

Tasty breakfast.

Location

95/100
9 reviews

Great location.

Breakfast

81/100
8 reviews

Tasty breakfast.

Service

55/100
8 reviews

Service is adequate.

Cleanliness

52/100
6 reviews

Quite clean.

Room

38/100
15 reviews

Rooms could be larger.

Comfort

31/100
10 reviews

Small and uncomfortable rooms.

Rated 65/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

94/100
1505 reviews

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Accessible by car, but parking is costly.

Breakfast

77/100
798 reviews

Reasonably priced, tasty breakfasts.

WiFi

69/100
17 reviews

Regular internet service.

Pool

64/100
401 reviews

Acceptable pools with some cleanliness complaints.

Cleanliness

56/100
961 reviews

Untidy dining area but rooms are clean enough. Moderately clean hotel facilities. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Service

55/100
1986 reviews

Restaurant service and general service expertise is OK, but housekeeping is poor. Service is generally friendly, although bar service is poor. Guests complain about reception staff and management. Room service could have been improved. Concierge service is average. Booking process should be better organized. Recreation staff is nice. Wellness staff is ok.

Wellness Area

50/100
385 reviews

Sufficient wellness & sports facilities. Sauna not so nice. Good fitness area. Wellness & sports facilities could use better cleaning. Wellness staff is ok.

Value

49/100
517 reviews

Value for money could be better. Acceptable breakfast prices. Normally priced food. Beverages could be cheaper.

Room

45/100
2265 reviews

Small, poorly-maintained rooms with poor A/C and no views. Okay beds, and room cleanliness and condition are acceptable. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Food

45/100
379 reviews

Acceptable restaurant prices, but poor overall dining experience. Guests dislike the cleanliness and menus in the restaurant. Low rated side dishes and snacks. Guests disliked the pork dishes, desserts, and fruits. No good fish & seafood. Bad Vegan Food. Bad Vegetarian Food.

Beach

38/100
12 reviews

Beach is not so nice. No good beach sports.

Comfort

32/100
1271 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Rated 66/100 based on reviews from couples.

Good accessibility by car.

Location

93/100
438 reviews

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

Breakfast

77/100
232 reviews

Reasonably priced, tasty breakfasts.

Pool

62/100
118 reviews

Acceptable pools with some cleanliness complaints.

Cleanliness

57/100
276 reviews

Moderately clean hotel facilities. Problems with cleanliness in rooms, bathrooms, and pool area. Wellness & sports facilities could use better cleaning.

Service

54/100
495 reviews

Guests complain about the professionalism of the staff and management. Service is generally friendly, although bar service is poor. Bad service from reception and mediocre waitstaff. Room service could have been improved. Concierge service is average. Booking process should be better organized.

Value

51/100
154 reviews

Fairly good value for money. Acceptable breakfast prices. Normally priced food.

Room

44/100
661 reviews

Subpar views and poorly-maintained rooms with insufficient A/C and unstocked minibars. Rooms are small and and inadequately clean, with subpar TV's and furniture. Small rooms and poorly cleaned bathrooms. Average beds. Shower can be a problem.

Wellness Area

43/100
124 reviews

Wellness & sports facilities could use better cleaning. Sauna not so nice. Good fitness area.

Comfort

31/100
393 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Rated 67/100 based on reviews from families.

Terrific location. Good breakfast.

Location

95/100
423 reviews

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

Breakfast

77/100
257 reviews

Reasonably priced, tasty breakfasts.

Pool

67/100
131 reviews

Acceptable pools with some cleanliness complaints.

WiFi

57/100
5 reviews

Regular internet service.

Cleanliness

55/100
260 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

Service

53/100
556 reviews

Guests complain about the professionalism of the staff and management. Service is generally friendly, although bar service is poor. Reception is poor, as is the restaurant service. Concierge service is average. Room service could have been improved. Booking process should be better organized.

Value

48/100
139 reviews

Value for money could be better. Acceptable breakfast prices. Normally priced food.

Room

44/100
604 reviews

Old, badly-maintained rooms with poor views. Small, decently clean rooms with poorly rated furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Food

39/100
106 reviews

Poorly rated dining experience, overall, with particularly disliked pork dishes. Food prices are okay, but sub-par menu. Bad snacks.

Comfort

29/100
328 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Rated 63/100 based on reviews from solo travelers.

Good fitness area.

Location

97/100
106 reviews

Great location near shopping and public transport.

Breakfast

80/100
51 reviews

Reasonably priced, tasty breakfasts.

Pool

62/100
24 reviews

Ordinary pool.

Service

54/100
133 reviews

Friendly, acceptably professional service. Complaints about housekeeping and reception. Room service could have been improved.

Cleanliness

53/100
62 reviews

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

Wellness Area

51/100
21 reviews

Sufficient wellness & sports facilities. Good fitness area. Sauna not so nice.

Room

48/100
149 reviews

Poorly-maintained and cleaned rooms with decent beds. Small rooms with poor furniture, A/C, and TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Value

46/100
38 reviews

Value for money could be better. Acceptable breakfast prices.

Comfort

35/100
86 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Rated 58/100 based on reviews from business travelers.

Friendly atmosphere.

Location

94/100
52 reviews

Great location.

Breakfast

74/100
21 reviews

Tasty breakfast.

Pool

64/100
7 reviews

Ordinary pool.

Cleanliness

54/100
41 reviews

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

Service

47/100
79 reviews

Service staff are friendly, yet unprofessional and reception is poor.

Food

42/100
17 reviews

Food and menu are not highly reviewed.

Value

41/100
20 reviews

Value for money could be better.

Room

37/100
89 reviews

Rooms are small and lacking maintenance, but beds are average. Badly rated cleanliness in rooms and bathrooms, and poor furniture. Shower can be a problem.

Comfort

30/100
51 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Rated 62/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

91/100
21 reviews

Great location.

Breakfast

75/100
12 reviews

Tasty breakfast.

Pool

60/100
5 reviews

Ordinary pool.

Bar

58/100
5 reviews

Standard bar.

Service

54/100
22 reviews

So-so, but friendly, service, but low rated reception.

Cleanliness

48/100
13 reviews

Rooms could be cleaner.

Value

47/100
11 reviews

Value for money could be better.

Comfort

29/100
14 reviews

Uncomfortable, small rooms, with decent beds.

Room

29/100
30 reviews

Guests complain about room size, bathrooms, and maintenance. Average beds.

Rated 70/100 based on reviews from families.

Great location. Tasty breakfast.

Location

91/100
8 reviews

Great location.

Cleanliness

49/100
7 reviews

Could use a good cleaning.

Room

32/100
13 reviews

Rooms could be larger.

Comfort

29/100
7 reviews

Small and uncomfortable rooms.

Rated 66/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

95/100
5 reviews

Great location.

Breakfast

81/100
5 reviews

Tasty breakfast.

Service

54/100
6 reviews

Service is adequate.

Cleanliness

51/100
6 reviews

Quite clean.

Room

35/100
9 reviews

Room needs to be improved.

Rated 71/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

94/100
10 reviews

Great location.

Breakfast

80/100
8 reviews

Tasty breakfast.

Service

58/100
7 reviews

Service is adequate.

Amenities

54/100
6 reviews

Hotel buildings are substandard but amenities are OK.

Room

34/100
15 reviews

Rooms could be larger.

Comfort

30/100
11 reviews

Small and uncomfortable rooms.

Rated 69/100 based on reviews from families.

Great location.

Comfort

32/100
5 reviews

More comfort would be nice.

Rated 66/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

96/100
39 reviews

Good location, close to public transport.

Breakfast

79/100
35 reviews

Tasty breakfast.

Service

65/100
31 reviews

Staff are kind and fairly professional, but reception was lacking.

Wellness Area

59/100
6 reviews

Sufficient wellness & sports facilities.

Pool

59/100
6 reviews

Ordinary pool.

Cleanliness

50/100
19 reviews

Buildings are reasonably clean, but less well kept up rooms.

Food

43/100
10 reviews

Food could be better.

Value

42/100
12 reviews

Value for money could be better.

Room

39/100
49 reviews

Guests complain about room size, bathrooms, and maintenance. Average beds.

Comfort

33/100
30 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Rated 66/100 based on reviews from families.

Tasty breakfast.

Location

95/100
16 reviews

Great location.

Breakfast

77/100
17 reviews

Tasty breakfast.

Service

60/100
12 reviews

Service is average, but very friendly.

Cleanliness

50/100
10 reviews

Buildings are reasonably clean, but less well kept up rooms.

Value

46/100
5 reviews

Value for money could be better.

Room

38/100
23 reviews

Small, poorly cleaned rooms and subpar bathrooms.

Comfort

30/100
13 reviews

Small and uncomfortable rooms.

Rated 61/100 based on reviews from couples.

Terrific location. Good breakfast.

Location

95/100
11 reviews

Great location.

Breakfast

78/100
9 reviews

Tasty breakfast.

Service

59/100
6 reviews

Service is adequate.

Room

36/100
14 reviews

Rooms could be larger.

Comfort

35/100
7 reviews

Small and uncomfortable rooms.

Rated 64/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

94/100
18 reviews

Great location.

Breakfast

81/100
7 reviews

Tasty breakfast.

Vibe

65/100
6 reviews

Decent vibe. Hotel could use some updating.

Service

59/100
9 reviews

Service is adequate.

Amenities

56/100
6 reviews

Average hotel building.

Room

36/100
15 reviews

Rooms and bathrooms are small.

Comfort

27/100
10 reviews

Small rooms and bathrooms with comfort issues.

Rated 70/100 based on reviews from couples.

Great location. Tasty breakfast.

Location

95/100
7 reviews

Great location.

Service

59/100
6 reviews

Service is adequate.

Rated 79/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

96/100
8 reviews

Great location.

Service

59/100
6 reviews

Service is adequate.

Room

36/100
6 reviews

Rooms could be larger.

Comfort

28/100
5 reviews

Small and uncomfortable rooms.

Rated 79/100 based on reviews from couples.

Great location.

Service

60/100
5 reviews

Service is adequate.

Rated 70/100 based on reviews from all travelers.

Fair wellness hotel. Close to Kensington High. Located near shopping areas and has easy access to public transportation.

Location

96/100
23 reviews

Great location.

Breakfast

80/100
12 reviews

Tasty breakfast.

Service

55/100
19 reviews

So-so, but friendly, service, but low rated reception.

Food

46/100
6 reviews

Food could be better.

Value

45/100
5 reviews

Value for money could be better.

Cleanliness

45/100
5 reviews

Could use a good cleaning.

Room

38/100
30 reviews

Smaller rooms with average beds.

Comfort

33/100
20 reviews

Uncomfortable, small rooms, with decent beds.

Rated 69/100 based on reviews from couples.

Tasty breakfast.

Location

96/100
8 reviews

Great location.

Service

60/100
6 reviews

Service is adequate.

Comfort

33/100
6 reviews

Small and uncomfortable rooms.

Room

32/100
12 reviews

Rooms could be larger.

Rated 71/100 based on reviews from families.

Great location.

Location

95/100
6 reviews

Great location.

Room

39/100
6 reviews

Room needs to be improved.

Comfort

33/100
5 reviews

More comfort would be nice.

Review Semantics by TrustYou

Property description

A stay at Holiday Inn London - Kensington High St., an IHG Hotel places you in the heart of London, within a 10-minute drive of Kensington Palace and Olympia Conference and Exhibition Centre. This 4-star hotel is 1.5 mi (2.4 km) from Royal Albert Hall and 2.8 mi (4.5 km) from Buckingham Palace.

For lunch or dinner, stop by Boulevard Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.

Make yourself at home in one of the 706 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.

Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington High Street - 0.2 km / 0.1 mi
Kensington Gardens - 0.7 km / 0.4 mi
Kensington Palace - 1.2 km / 0.7 mi
Imperial College London - 1.4 km / 0.9 mi
Olympia Conference and Exhibition Centre - 1.5 km / 0.9 mi
Royal Albert Hall - 1.6 km / 1 mi
Hyde Park - 1.7 km / 1 mi
Natural History Museum - 1.7 km / 1.1 mi
Portobello Road Market - 1.8 km / 1.1 mi
Science Museum - 1.9 km / 1.2 mi
Victoria and Albert Museum - 2.1 km / 1.3 mi
Westfield London Shopping Centre - 2.6 km / 1.6 mi
Harrods - 2.6 km / 1.6 mi
Stamford Bridge Stadium - 2.9 km / 1.8 mi
Eventim Apollo - 2.9 km / 1.8 mi

The nearest airports are:
Heathrow Airport (LHR) - 22.5 km / 14 mi
London City Airport (LCY) - 19.7 km / 12.2 mi
Gatwick Airport (LGW) - 90.2 km / 56.1 mi
Luton Airport (LTN) - 55.6 km / 34.6 mi

The preferred airport for Holiday Inn London - Kensington High St., an IHG Hotel is Heathrow Airport (LHR).

Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Parking (limited spaces)
  • Free WiFi
  • Number of bars/lounges - 1
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fitness classes on site
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Handrails in stairways
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Vending machine
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Year Built - 1960
  • Total number of rooms - 706
  • Number of floors - 8
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Parking height restrictions apply
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Health club
  • Spa treatment room(s)
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Sauna
  • Steam room
  • Conference space
  • Self parking (surcharge)
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & shuttle information

Nearest Airport is London Heathrow just 17 miles away and takes approx. 30mins by car. Easy train and tube links.

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Our main restaurant at Holiday Inn London Kensington serves an array of delicious modern European cuisine, available for breakfast, lunch and dinner. Full English breakfast is served in a buffet style. A lunch buffet is available on request, an A la Carte or set menu is available for dinner. Opening times midweek 6:30 AM to 10:00 AM. Weekends 7:00 AM to 11 AM.Breakfast Charge - £15.00pp

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

We welcome guide dogs free of charge, but please contact the hotel prior to arrival to inform.

Internet/Wi-Fi

Wifi is free of charge

Misc. fees / Policies

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Similar hotels near by