Thistle London Heathrow T5

Bath Road, Longford, West Drayton UB7 0EQ GB
View map Reservations: +44 808 164 1057
3.5 Star property In West Drayton (Hillingdon)
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03/09/2021 - 03/10/2021
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 77/100 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Heathrow Airport. Close to parking areas and the airport."

Location

90/100
1274 reviews

"Great location. Near to public transport and the airport." So-so car access and parking. Parking should be cheaper. Great sightseeing, restaurants and shopping nearby.

WiFi

86/100
50 reviews

"Fast and cheap WiFi. Average wifi quality."

Breakfast

83/100
267 reviews

"Tasty yet pricey breakfasts."

Service

80/100
1234 reviews

"Professional and warm service and acceptable housekeeping." Decent management, reception, and restaurant service. Good shuttle service. Room service is average. Booking process should be better organized. The bar needs better service.

Cleanliness

67/100
488 reviews

"Acceptably clean rooms and dining area." Moderately clean hotel facilities. Bathroom needs cleaning.

Room

66/100
1546 reviews

"Old, tiny but relatively tidy rooms with poor minibars." TV's, beds and views are impressive. Small rooms and poorly cleaned bathrooms. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

Vibe

30/100
382 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Suitable for solo travelers. Perfect airport hotel.

Amenities

23/100
558 reviews

"Outdated facilities, not accessible for those with handicaps." Elevator in need of updating. Terrace is nice but entrance area is not so wonderful. Architecture not so nice.

Wellness Area

0/100
5 reviews

"Poorly reviewed fitness area."

Rated 75/100 based on reviews from solo travelers.

"Good shuttle service. Good internet service."

Location

89/100
240 reviews

"Great location. Near to public transport and the airport." So-so car access and parking. Parking should be cheaper.

Breakfast

80/100
47 reviews

"Tasty breakfast."

Service

80/100
253 reviews

"Reception is great with very friendly, helpful service, although restaurant service was only OK." Room service is average. Good shuttle service. Booking process should be better organized.

WiFi

78/100
20 reviews

"Good internet service. Average wifi quality."

Room

67/100
315 reviews

"Old, poorly maintained, but acceptably clean rooms." TV's, beds and views are impressive. Small rooms and poorly cleaned bathrooms. Rooms are small, with poor quality furniture, minibars and A/C. Shower can be a problem.

Cleanliness

66/100
98 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Food

54/100
94 reviews

"Dining disappointed some guests in quality and price."

Vibe

23/100
72 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish. Entrance area is not particularly attractive.

Amenities

17/100
115 reviews

"Great terrace but old facilities with a poor entrance area." Elevator in need of updating. Architecture not so nice.

Rated 74/100 based on reviews from couples.

"Good alcoholic drinks. Good shuttle service."

Location

92/100
281 reviews

"Great location near the airport. Decent, but pricey, parking."

Breakfast

83/100
62 reviews

"Tasty breakfast."

Service

81/100
215 reviews

"Reception and restaurant service are professional and friendly." Good shuttle service. Room service is average. Booking process should be better organized.

Value

78/100
148 reviews

"Best value for money. Food is a bit overpriced."

Cleanliness

70/100
79 reviews

"Moderately clean hotel facilities." Rooms are clean, but bathrooms are not.

Room

66/100
297 reviews

"Rooms are OK, but old and poorly maintained." Great beds in clean rooms, with wonderful views and nice TVs. Small rooms and poorly cleaned bathrooms. Small rooms with insufficient A/C and subpar furniture. Shower can be a problem.

Vibe

33/100
74 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Hotel is relatively luxurious.

Amenities

26/100
116 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice.

Rated 76/100 based on reviews from families.

"Awesome terrace."

Location

93/100
116 reviews

"Great location near the airport. So-so car access and parking."

Breakfast

82/100
17 reviews

"Tasty breakfast."

Service

78/100
109 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

66/100
52 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

64/100
157 reviews

"Room cleanliness is acceptable." Rooms are small, old and lacking maintenance, and bathrooms are badly cleaned. TV's, beds and views are impressive. Shower can be a problem.

Amenities

24/100
68 reviews

"Great terrace but old facilities with a poor entrance area." Elevator in need of updating.

Vibe

21/100
36 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive.

Rated 75/100 based on reviews from business travelers.

"Good internet service. Nice TV."

Location

88/100
82 reviews

"Great location near the airport. Average parking."

Breakfast

82/100
13 reviews

"Tasty breakfast."

WiFi

75/100
7 reviews

"Good internet service."

Service

74/100
74 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

67/100
28 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

63/100
102 reviews

"Rooms are OK, but old and poorly maintained." Great beds in clean rooms, with wonderful views and nice TVs. Small rooms with complaints about bathrooms and furniture.

Comfort

60/100
62 reviews

"Small rooms with great beds and good noise levels."

Vibe

20/100
27 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish.

Amenities

18/100
41 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Architecture not so nice.

Rated 73/100 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Heathrow Airport. Close to parking areas and the airport."

Location

91/100
10 reviews

"Great location."

Service

77/100
11 reviews

"Average reception, but good overall service."

Value

77/100
6 reviews

"Best value for money."

Comfort

64/100
6 reviews

"Relatively comfortable, with good beds."

Room

58/100
11 reviews

"Great beds in okay rooms."

Rated 75/100 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Heathrow Airport. Close to parking areas and the airport."

Location

89/100
1151 reviews

"Great location near the airport. So-so car access and parking." Parking should be cheaper. Great sightseeing, restaurants and shopping nearby.

WiFi

84/100
44 reviews

"Fast and cheap WiFi. Average wifi quality."

Breakfast

82/100
243 reviews

"Tasty yet pricey breakfasts."

Service

80/100
1149 reviews

"Professional and warm service and acceptable housekeeping." Decent management, reception, and restaurant service. Good shuttle service. Room service is average. Booking process should be better organized. The bar needs better service.

Cleanliness

67/100
453 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

66/100
1417 reviews

"Old, poorly maintained, but acceptably clean rooms." TV's, beds and views are impressive. Small rooms and poorly cleaned bathrooms. Rooms are small, with poor quality furniture, minibars and A/C. Shower can be a problem.

Vibe

30/100
341 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Hotel is relatively luxurious.

Amenities

22/100
510 reviews

"Outdated facilities, not accessible for those with handicaps." Elevator in need of updating. Terrace is nice but entrance area is not so wonderful. Architecture not so nice. Good meeting & event facilities.

Wellness Area

0/100
5 reviews

"Poorly reviewed fitness area."

Rated 74/100 based on reviews from solo travelers.

"Good internet service."

Location

88/100
217 reviews

"Great location. Near to public transport and the airport." So-so car access and parking. Parking should be cheaper.

Breakfast

80/100
44 reviews

"Tasty breakfast."

Service

80/100
238 reviews

"Reception is great with very friendly, helpful service, although restaurant service was only OK." Room service is average. Good shuttle service. Booking process should be better organized.

WiFi

77/100
18 reviews

"Good internet service. Average wifi quality."

Room

67/100
289 reviews

"Rooms are clean enough, but old with subpar furniture." TV's, beds and views are impressive. Small rooms and poorly cleaned bathrooms. Small, poorly-maintained rooms with inadequate A/C. Shower can be a problem.

Value

66/100
113 reviews

"Fairly good value for money. Food is a bit overpriced."

Cleanliness

65/100
90 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Food

54/100
93 reviews

"Dining disappointed some guests in quality and price."

Vibe

24/100
66 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish. Entrance area is not particularly attractive.

Amenities

18/100
109 reviews

"Great terrace but old facilities with a poor entrance area." Elevator in need of updating. Architecture not so nice.

Rated 74/100 based on reviews from couples.

"Good alcoholic drinks. Friendly atmosphere."

Location

91/100
257 reviews

"Great location near the airport. Decent, but pricey, parking."

Breakfast

83/100
54 reviews

"Tasty breakfast."

Service

81/100
199 reviews

"Reception and restaurant service are professional and friendly." Good shuttle service. Room service is average. Booking process should be better organized.

Value

78/100
140 reviews

"Best value for money. Food is a bit overpriced."

Cleanliness

69/100
76 reviews

"Moderately clean hotel facilities." Rooms are clean, but bathrooms are not.

Room

66/100
273 reviews

"Rooms are OK, but old and poorly maintained." Great beds in clean rooms, with wonderful views and nice TVs. Small rooms and poorly cleaned bathrooms. Small rooms with insufficient A/C and subpar furniture. Shower can be a problem.

Vibe

31/100
64 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Hotel is relatively luxurious.

Amenities

24/100
111 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Architecture not so nice.

Rated 76/100 based on reviews from families.

"Awesome terrace."

Location

92/100
102 reviews

"Great location near the airport. So-so car access and parking."

Breakfast

82/100
14 reviews

"Tasty breakfast."

Service

78/100
100 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

66/100
45 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

64/100
142 reviews

"Room cleanliness is acceptable." Rooms are small, old and lacking maintenance, and bathrooms are badly cleaned. TV's, beds and views are impressive. Shower can be a problem.

Amenities

23/100
61 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Awesome terrace.

Vibe

22/100
32 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 72/100 based on reviews from business travelers.

"Good internet service."

Location

88/100
71 reviews

"Great location near the airport. Parking is rare."

Breakfast

82/100
12 reviews

"Tasty breakfast."

Service

75/100
69 reviews

"Reception is decent, with overall friendly and professional service."

WiFi

74/100
5 reviews

"Good internet service."

Cleanliness

67/100
25 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

62/100
95 reviews

"Rooms are OK, but old and poorly maintained." Great beds in clean rooms, with wonderful views and nice TVs. Small rooms with complaints about bathrooms and furniture.

Comfort

61/100
55 reviews

"Small rooms with great beds and good noise levels."

Vibe

20/100
25 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish.

Amenities

19/100
38 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Architecture not so nice.

Rated 75/100 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Heathrow Airport. Close to parking areas and the airport."

Location

89/100
18 reviews

"Great location near the airport."

Service

78/100
10 reviews

"Friendly service."

Cleanliness

66/100
5 reviews

"Quite clean."

Comfort

60/100
8 reviews

"Comfortable."

Room

54/100
14 reviews

"Room is all right."

Amenities

24/100
8 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

23/100
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 82/100 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Heathrow Airport. Close to parking areas and the airport."

Location

91/100
10 reviews

"Great location."

Service

78/100
6 reviews

"Fantastic service."

Room

60/100
6 reviews

"Room is all right."

Amenities

27/100
7 reviews

"Hotel buildings could use some improvement."

Rated 76/100 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Heathrow Airport. Close to parking areas and the airport."

Location

91/100
21 reviews

"Great location near the airport."

Breakfast

83/100
8 reviews

"Tasty breakfast."

Service

83/100
17 reviews

"Friendly service."

Cleanliness

72/100
13 reviews

"Clean rooms."

Comfort

62/100
20 reviews

"Small, decently comfortable rooms with excellent beds."

Room

61/100
35 reviews

"Tidy rooms with excellent beds." Small, old rooms with substandard bathrooms.

Amenities

31/100
5 reviews

"Hotel buildings could use some improvement."

Vibe

25/100
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 71/100 based on reviews from couples.

"Friendly service. Clean."

Location

89/100
5 reviews

"Great location."

Comfort

61/100
5 reviews

"Comfortable."

Room

58/100
9 reviews

"Room is all right."

Vibe

26/100
5 reviews

"Vibe is not too good."

Rated 76/100 based on reviews from solo travelers.

"Fantastic service. Great location."

Location

91/100
5 reviews

"Great location."

Room

62/100
6 reviews

"Room is all right."

Rated 68/100 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Heathrow Airport. Close to parking areas and the airport."

Location

90/100
11 reviews

"Great location."

Service

83/100
10 reviews

"Fantastic service."

Comfort

65/100
7 reviews

"Relatively comfortable, with good beds."

Room

60/100
13 reviews

"Great beds in okay rooms."

Vibe

20/100
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 76/100 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Heathrow Airport. Close to parking areas and the airport."

Location

90/100
13 reviews

"Great location near the airport."

Value

78/100
10 reviews

"Best value for money."

Service

77/100
10 reviews

"Fantastic service."

Comfort

62/100
8 reviews

"Small, comfortable rooms."

Room

61/100
16 reviews

"Guests complained about the bathrooms and room sizes."

Amenities

22/100
6 reviews

"Hotel buildings could use some improvement."

Rated 69/100 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Heathrow Airport. Close to parking areas and the airport."

Location

91/100
18 reviews

"Great location near the airport. Reasonably accessible by car."

Service

80/100
9 reviews

"Fantastic service."

Comfort

66/100
8 reviews

"Relatively comfortable, with good beds."

Room

61/100
11 reviews

"Great beds in okay rooms."

Amenities

22/100
5 reviews

"Hotel buildings could use some improvement."

Review Semantics by TrustYou

Property description

With a stay at Thistle London Heathrow T5 in West Drayton (Hillingdon), you'll be within a 15-minute drive of Stockley Park and Pinewood Studios. This hotel is 6.5 mi (10.5 km) from Windsor Castle and 7.5 mi (12.1 km) from Twickenham Stadium.

Grab dinner at Runway View Restaurant, a restaurant that specializes in Modern European cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Make yourself at home in one of the 266 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Stockley Park - 4.5 km / 2.8 mi
London Motor Museum - 6.7 km / 4.2 mi
Brunel University - 8.3 km / 5.2 mi
Windsor Castle - 10.5 km / 6.5 mi
Eton College - 10.8 km / 6.7 mi
Windsor Bridge - 11.4 km / 7.1 mi
Twickenham Stadium - 12.1 km / 7.5 mi
Frogmore House - 12.3 km / 7.6 mi
Pinewood Studios - 12.3 km / 7.7 mi
Syon House - 12.6 km / 7.8 mi
Syon Park - 12.9 km / 8 mi
Twickenham Stoop - 13.3 km / 8.3 mi
Kempton Racecourse - 13.8 km / 8.6 mi
Virginia Water - 13.9 km / 8.6 mi
Bushy Park - 14 km / 8.7 mi

The nearest airports are:
Heathrow Airport (LHR) - 4 km / 2.5 mi
Gatwick Airport (LGW) - 72.1 km / 44.8 mi

The preferred airport for Thistle London Heathrow T5 is Heathrow Airport (LHR).

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional amenities at this hotel include wedding services and a banquet hall.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Limited onsite parking
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Well-lit path to entrance
  • In-room accessibility
  • Coffee shop or café
  • Tours/ticket assistance
  • Wedding services
  • Restaurant
  • Year Built - 1968
  • Number of buildings/towers - 1
  • Total number of rooms - 266
  • Number of floors - 2
  • No rollaway/extra beds available
  • Business center
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Conference space
  • Self parking (surcharge)
  • Terrace
  • Wheelchair accessible path of travel
  • Concierge services

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Only guide dogs allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 12 for adults and GBP 8 for children (approximately)
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Property confirms they are implementing guest safety measures

Property confirms they are implementing enhanced cleaning measures

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