Mercure London Hyde Park Hotel

8-14 Talbot Square, London W2 1TS GB
View map Reservations: +44 808 164 1057
4.0 Star property In London (London City Centre)
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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01/31/2023 - 02/01/2023
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 75/100 based on reviews from all travelers.

Fair Hotel. Good for sightseeing with easy access to train stations.

Location

96/100
557 reviews

Great location. Close to public transport and the train. So-so car access and parking. Shopping, restaurants and bars in the area are great.

WiFi

92/100
9 reviews

Good wifi quality.

Service

70/100
797 reviews

Friendly, fairly professional service, with an OK reception and particularly good bar service. Poorly rated housekeeping and restaurant service. Good management. Booking process should be better organized. Room service could have been improved. Great hotel security.

Breakfast

65/100
238 reviews

Affordable, fairly tasty breakfasts.

Room

54/100
989 reviews

Okay beds, and room cleanliness and condition are acceptable. Small, poorly-maintained rooms with no views. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Poorly furnished with bad TV's and balconies. Acceptable minibar.

Cleanliness

50/100
410 reviews

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

Food

44/100
139 reviews

Poor dining experience with untidy dining area. Poor menu, especially in side dishes. Food prices are OK, but the desserts are poorly reviewed.

Comfort

37/100
545 reviews

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

Rated 72/100 based on reviews from couples.

Great shopping. Stylish hotel.

Location

96/100
188 reviews

Great location. Close to public transport and the train. Good shopping and sightseeing.

Service

73/100
258 reviews

Friendly service, and excellent management. Average professionalism from poor housekeeping staff and mediocre reception. Booking process should be better organized.

Breakfast

68/100
72 reviews

Affordable, fairly tasty breakfasts.

Room

54/100
331 reviews

Rooms are reasonably clean, but small, with uncomfortable beds. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem. Rooms relatively new with decent minibars.

Cleanliness

51/100
162 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Food

46/100
42 reviews

Bad overall dining experience with a bad menu.

Comfort

34/100
175 reviews

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

Rated 68/100 based on reviews from families.

Terrific location.

Location

94/100
79 reviews

Great location with excellent sightseeing. Train station is close.

Service

65/100
126 reviews

Management is friendly, with moderately professional service. Poorly rated housekeeping and restaurant service.

Breakfast

61/100
48 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

48/100
59 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Room

47/100
141 reviews

No views, poor furnishings and substandard room maintenance. Small rooms with cleanliness complaints. Small rooms and poorly cleaned bathrooms. Decent beds and minibars. Shower can be a problem.

Food

43/100
26 reviews

Bad overall dining experience with a bad menu.

Comfort

33/100
80 reviews

Small suites with problems of comfort and noise. Average beds.

Rated 72/100 based on reviews from business travelers.

Good management. Train station is close.

Location

97/100
47 reviews

Great location with excellent sightseeing. Train station is close.

Breakfast

67/100
23 reviews

Breakfast is average.

Service

67/100
90 reviews

Friendly, more-or-less professional service, and so-so reception.

Room

55/100
110 reviews

Rooms are quite clean and beds are standard. Small, poorly maintained rooms with bathroom cleanliness issues. Shower can be a problem.

Cleanliness

46/100
38 reviews

Cleanliness is lacking in rooms and bathrooms.

Food

37/100
9 reviews

Food could be better.

Comfort

35/100
58 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Rated 77/100 based on reviews from solo travelers.

Good fitness area. Modern Hotel.

Location

92/100
47 reviews

Great location with excellent sightseeing. Close to public transport and the train.

Service

74/100
73 reviews

Friendly, more-or-less professional service, and so-so reception.

Breakfast

69/100
22 reviews

Breakfast is average.

Value

63/100
18 reviews

Fairly good value for money.

Room

60/100
76 reviews

Rooms and beds are okay but need better maintenance, and the bathrooms need work. Rooms are small and and inadequately clean, with subpar TV's and furniture. Shower can be a problem.

Cleanliness

48/100
24 reviews

Rooms could be cleaner.

Comfort

39/100
39 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Rated 54/100 based on reviews from all travelers.

Fair Hotel. Good for sightseeing with easy access to train stations.

Location

96/100
18 reviews

Great location.

Service

61/100
33 reviews

Friendly service and acceptable reception.

Breakfast

60/100
16 reviews

Breakfast is average.

Cleanliness

44/100
16 reviews

Rooms could be cleaner.

Food

41/100
11 reviews

Food could be better.

Room

38/100
47 reviews

Small, poorly-maintained rooms with no views. Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Acceptable minibar.

Comfort

36/100
29 reviews

Small rooms with subpar beds, lacking comfort but not too loud.

Rated 54/100 based on reviews from families.

Great location. Friendly service.

Location

94/100
6 reviews

Great location.

Service

65/100
15 reviews

Friendly service and acceptable reception.

Breakfast

60/100
7 reviews

Breakfast is average.

Food

42/100
5 reviews

Food could be better.

Room

41/100
15 reviews

Room needs to be improved.

Comfort

36/100
6 reviews

More comfort would be nice.

Rated 65/100 based on reviews from couples.

Good service.

Service

71/100
5 reviews

Fantastic service.

Room

44/100
9 reviews

Rooms could be larger.

Comfort

36/100
6 reviews

Small and uncomfortable rooms.

Rated 68/100 based on reviews from all travelers.

Fair Hotel. Good for sightseeing with easy access to train stations.

Location

96/100
496 reviews

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. So-so car access and parking.

WiFi

90/100
7 reviews

Good internet service.

Service

71/100
713 reviews

Friendly, fairly professional service, with an OK reception and particularly good bar service. Poorly rated housekeeping and restaurant service. Good management. Booking process should be better organized. Room service could have been improved. Great hotel security.

Breakfast

67/100
201 reviews

Affordable, fairly tasty breakfasts.

Room

57/100
863 reviews

Okay beds, and room cleanliness and condition are acceptable. Small, poorly-maintained rooms with no views. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Poorly furnished with bad TV's and balconies. Acceptable minibar.

Cleanliness

52/100
375 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

39/100
460 reviews

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

Rated 68/100 based on reviews from couples.

Great shopping.

Location

97/100
183 reviews

Great location. Close to public transport and the train. Good shopping and sightseeing.

Service

73/100
241 reviews

Friendly service, and excellent management. Average professionalism from poor housekeeping staff and mediocre reception. Booking process should be better organized.

Breakfast

69/100
66 reviews

Affordable, fairly tasty breakfasts.

Room

55/100
314 reviews

Small rooms with poorly cleaned bathrooms and subpar beds, but decent cleanliness in the room. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem. Rooms relatively new with decent minibars.

Cleanliness

52/100
156 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

34/100
164 reviews

Small, uncomfortable rooms with subpar beds and too much noise.

Rated 65/100 based on reviews from families.

Beautiful architecture. Fair breakfast prices.

Location

95/100
65 reviews

Great location with excellent sightseeing. Train station is close.

Service

68/100
99 reviews

Average professionalism from poor housekeeping staff and mediocre reception. Friendly service, and excellent management.

Breakfast

63/100
35 reviews

Decent and moderately priced breakfast.

Value

61/100
29 reviews

Fairly good value for money. Acceptable breakfast prices.

Room

53/100
109 reviews

Average, yet somewhat cramped rooms with inadequate furniture and standard beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Shower can be a problem.

Cleanliness

49/100
50 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Food

46/100
18 reviews

Food and menu are not highly reviewed.

Comfort

38/100
59 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Rated 69/100 based on reviews from business travelers.

Good management.

Location

96/100
39 reviews

Great location with excellent sightseeing. Train station is close.

Service

68/100
84 reviews

Friendly, more-or-less professional service, and so-so reception.

Breakfast

66/100
19 reviews

Breakfast is average.

Room

58/100
98 reviews

Rooms are quite clean and beds are standard. Small, poorly maintained rooms with bathroom cleanliness issues. Shower can be a problem.

Cleanliness

48/100
35 reviews

Cleanliness is lacking in rooms and bathrooms.

Food

37/100
9 reviews

Food could be better.

Comfort

36/100
49 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Rated 77/100 based on reviews from solo travelers.

Friendly atmosphere. Modern Hotel.

Location

94/100
39 reviews

Great location with excellent sightseeing. Close to public transport and the train.

Service

75/100
66 reviews

Friendly, more-or-less professional service, and so-so reception.

Breakfast

69/100
20 reviews

Breakfast is average.

Value

65/100
14 reviews

Fairly good value for money.

Room

61/100
63 reviews

Rooms and beds are okay but need better maintenance, and the bathrooms need work. Rooms are small and and inadequately clean, with subpar TV's and furniture. Shower can be a problem.

Cleanliness

48/100
21 reviews

Rooms could be cleaner.

Comfort

42/100
31 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Rated 69/100 based on reviews from all travelers.

Fair Hotel. Good for sightseeing with easy access to train stations.

Location

96/100
5 reviews

Great location.

Service

73/100
6 reviews

Fantastic service.

Room

37/100
10 reviews

Rooms could be larger.

Comfort

32/100
10 reviews

Small and uncomfortable rooms.

Rated 71/100 based on reviews from all travelers.

Fair Hotel. Good for sightseeing with easy access to train stations.

Service

71/100
7 reviews

Fantastic service.

Room

47/100
7 reviews

Room needs to be improved.

Rated 67/100 based on reviews from all travelers.

Fair Hotel. Good for sightseeing with easy access to train stations.

Location

94/100
12 reviews

Great location.

Breakfast

68/100
7 reviews

Breakfast is average.

Service

67/100
15 reviews

Service is average, but very friendly.

Value

58/100
5 reviews

Fairly good value for money.

Room

43/100
21 reviews

Rooms could be larger.

Comfort

34/100
13 reviews

Small, uncomfortable, but not too noisy rooms.

Rated 68/100 based on reviews from all travelers.

Fair Hotel. Good for sightseeing with easy access to train stations.

Room

39/100
9 reviews

Rooms could be larger.

Comfort

31/100
7 reviews

Small and uncomfortable rooms.

Rated 74/100 based on reviews from all travelers.

Fair Hotel. Good for sightseeing with easy access to train stations.

Location

94/100
6 reviews

Great location.

Service

70/100
5 reviews

Service is adequate.

Room

43/100
7 reviews

Room needs to be improved.

Comfort

38/100
6 reviews

More comfort would be nice.

Review Semantics by TrustYou

Property description

With a stay at Mercure London Hyde Park Hotel in London (London City Centre), you'll be within a 5-minute drive of Hyde Park and Buckingham Palace. This 4-star hotel is 2.5 mi (4 km) from Piccadilly Circus and 2.7 mi (4.3 km) from Trafalgar Square.

Enjoy Italian cuisine at Bella Italia Paddington, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Stay in one of 72 guestrooms featuring flat-screen televisions. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hyde Park - 0.5 km / 0.3 mi
Kensington Gardens - 0.5 km / 0.3 mi
Oxford Street - 1.3 km / 0.8 mi
Marble Arch - 1.3 km / 0.8 mi
Park Lane - 1.4 km / 0.9 mi
Kensington High Street - 1.6 km / 1 mi
Baker Street - 1.6 km / 1 mi
Kensington Palace - 1.7 km / 1 mi
Selfridges - 1.7 km / 1.1 mi
Madame Tussauds Wax Museum - 1.7 km / 1.1 mi
Royal Albert Hall - 1.8 km / 1.1 mi
Imperial College London - 1.9 km / 1.2 mi
Science Museum - 2.1 km / 1.3 mi
Regent's Park - 2.1 km / 1.3 mi
Bond Street - 2.2 km / 1.4 mi

The nearest airports are:
Heathrow Airport (LHR) - 26.2 km / 16.3 mi
London City Airport (LCY) - 18.1 km / 11.3 mi
Gatwick Airport (LGW) - 93.9 km / 58.4 mi
Luton Airport (LTN) - 50.8 km / 31.5 mi

The preferred airport for Mercure London Hyde Park Hotel is Heathrow Airport (LHR).

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

Green sustainability

Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Our Planet 21 ? Acting Here program endeavours to act for ?positive hospitality?and has set some ambitious objectives to meet by 2020, structured around four strategic pillars: working with our employees, involving our clients, innovating with our partners, and involving local communities. And two key areas focus: food and buildings.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Distance from property (meters) - 100
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Reception hall
  • Street parking
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Garden
  • Picnic area
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Shopping mall on site
  • Art gallery on site
  • Couples/private dining
  • Designer stores on site
  • Number of buildings/towers - 4
  • Year Built - 1857
  • Total number of rooms - 72
  • Number of floors - 7
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • UNESCO sustainable tourism pledge
  • Luggage storage
  • Distance from property (ft) - 328
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Terrace
  • Concierge services

Airport & shuttle information

Heathrow, 14.5 miles, no shuttle, taxi approx 65GBP.

Local shuttle info: NA

Breakfast information

Start your day with our delicious breakfast range. Wake up to freshly baked croissants, muesli, cereals, yoghurts, fresh fruits and juices for a healthy breakfast. For a hearty start to the day, why not try our full English breakfast with all the trimmings ? eggs, bacon, sausages, tomatoes, mushrooms and baked beans. Cold cuts, cheeses, bread rolls and jams, some of which homemade in-house with seasonal fruits, are also part of our breakfast buffet.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets allowed apart from guide dogs.

Parking information

Parking space at £30 for 24 hours.

Internet/Wi-Fi

Wi-Fi is complimentary. Wired internet access is also available at an extra fee.

Misc. fees / Policies

  • Fee for full breakfast: GBP 13.50 for adults and GBP 9.95 for children (approximately)
  • Nearby parking fee: GBP 30 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

We have implemented rigorous cleaning procedures in all our hotels, created through collaboration with leaders in disinfection technologies and hygiene. Our COVID-19 best practices and protocols follow advice from the Centres for Disease Control & Prevention, World Health Organisation, and UK public health authorities. Evolved processes throughout our hotels ensure your safety. Deep cleaning with hospital-grade disinfectants is now our standard.Specific measures we have introduced include:1. Minimal contact at reception with front desk?screens2. Touch-less transactions3. Sanitised key-cards4. Sanitiser stations5. Paperless check-out6. Constant cleaning of high touch points7. ?Last cleaned? charts8. Best practices for public areas9. One and two-metre social distancing10. Visible verification of all disinfected objects including remote controls and glassware11. Decrease of high-touch items and in-room furnishings12. Utilisation of electrostatic technology13. New laundry procedure

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.

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