Mercure London Hyde Park Hotel

8-14 Talbot Square, London W2 1TS GB
View map Reservations: +44 808 164 1057
4.0 Star property In London (London City Centre)
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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06/26/2022 - 06/27/2022
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 75/100 based on reviews from all travelers.

Fair business hotel. Good for sightseeing with easy access to train stations.

Location

95/100
481 reviews

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. So-so car access and parking.

WiFi

92/100
9 reviews

Good wifi quality.

Wellness Area

83/100
10 reviews

Awesome wellness and fitness areas.

Service

73/100
740 reviews

Great management and friendly, professional staff. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Booking process should be better organized. Great hotel security.

Breakfast

61/100
214 reviews

Breakfast is average.

Room

57/100
895 reviews

Acceptable beds, balconies, and cleanliness. Small rooms with poor views, A/C, and furnishings. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Acceptable minibar. New rooms.

Cleanliness

53/100
401 reviews

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

Bar

43/100
33 reviews

Poor bar with subpar drinks.

Comfort

41/100
490 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Rated 71/100 based on reviews from couples.

New rooms.

Location

97/100
193 reviews

Great location for shopping and parking was alright. Close to public transport and the train.

Service

72/100
268 reviews

Good management, professional service, and OK reception. Poorly rated housekeeping and restaurant service. Booking process should be better organized.

Breakfast

64/100
73 reviews

Decent and moderately priced breakfast.

Room

56/100
347 reviews

Rooms are modern. Maintenance and cleaning is lacking, with subpar beds and furnishing. Smaller rooms with complaints about TVs, A/C, and views. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Acceptable minibar.

Cleanliness

49/100
175 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Comfort

37/100
191 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Rated 67/100 based on reviews from families.

Good management. Beautiful architecture.

Location

93/100
71 reviews

Great location with excellent sightseeing. Train station is close.

Service

68/100
99 reviews

Reception and service are alright. Service is professional and friendly.

Breakfast

56/100
42 reviews

Decent and moderately priced breakfast.

Cleanliness

52/100
54 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Room

49/100
116 reviews

No views, poor furnishings and substandard room maintenance. Small, decently clean rooms with okay beds and less well cleaned bathrooms. Shower can be a problem.

Food

40/100
23 reviews

Bad overall dining experience with a bad menu.

Bar

40/100
5 reviews

Bar could improve.

Comfort

39/100
65 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Rated 75/100 based on reviews from solo travelers.

Modern Hotel.

Location

94/100
46 reviews

Great location with excellent sightseeing. Close to public transport and the train.

Service

75/100
75 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

Value

68/100
16 reviews

Fairly good value for money.

Room

64/100
83 reviews

Mediocre, small rooms and beds with badly rated bathrooms. Poor TV's and furniture, and inadequate room cleanliness. Shower can be a problem.

Breakfast

62/100
20 reviews

Breakfast is average.

Cleanliness

51/100
30 reviews

Buildings are reasonably clean, but less well kept up rooms.

Comfort

45/100
43 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Rated 74/100 based on reviews from business travelers.

Professional service. Fantastic service.

Location

95/100
37 reviews

Great location with excellent sightseeing. Train station is close.

Service

72/100
76 reviews

Reception is decent, with overall friendly and professional service.

Breakfast

64/100
12 reviews

Breakfast is average.

Room

57/100
84 reviews

Rooms are quite clean and beds are standard. Small, poorly maintained rooms with bathroom cleanliness issues. Shower can be a problem.

Cleanliness

51/100
34 reviews

Cleanliness is lacking in rooms and bathrooms.

Comfort

43/100
43 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Food

42/100
8 reviews

Food could be better.

Rated 54/100 based on reviews from all travelers.

Fair business hotel. Good for sightseeing with easy access to train stations.

Location

95/100
12 reviews

Great location.

Service

68/100
19 reviews

Friendly service and acceptable reception.

Cleanliness

52/100
9 reviews

Quite clean.

Breakfast

51/100
11 reviews

Breakfast is average.

Room

41/100
33 reviews

Small rooms with below average bathrooms and poor maintenance.

Comfort

38/100
18 reviews

Small, uncomfortable, but not too noisy rooms.

Food

38/100
6 reviews

Food could be better.

Rated 62/100 based on reviews from families.

Great location. Friendly service.

Service

72/100
7 reviews

Fantastic service.

Breakfast

57/100
6 reviews

Breakfast is average.

Room

44/100
11 reviews

Room needs to be improved.

Comfort

41/100
5 reviews

More comfort would be nice.

Rated 70/100 based on reviews from all travelers.

Fair business hotel. Good for sightseeing with easy access to train stations.

Location

96/100
5 reviews

Great location.

Service

77/100
8 reviews

Friendly service.

Room

49/100
12 reviews

Room needs to be improved.

Comfort

41/100
7 reviews

More comfort would be nice.

Rated 68/100 based on reviews from all travelers.

Fair business hotel. Good for sightseeing with easy access to train stations.

Service

76/100
5 reviews

Fantastic service.

Room

46/100
8 reviews

Rooms could be larger.

Comfort

40/100
8 reviews

Small and uncomfortable rooms.

Rated 75/100 based on reviews from all travelers.

Fair business hotel. Good for sightseeing with easy access to train stations.

Location

93/100
5 reviews

Great location.

Room

46/100
6 reviews

Room needs to be improved.

Comfort

41/100
5 reviews

More comfort would be nice.

Rated 68/100 based on reviews from all travelers.

Fair business hotel. Good for sightseeing with easy access to train stations.

Location

96/100
444 reviews

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. So-so car access and parking.

WiFi

90/100
8 reviews

Good internet service.

Wellness Area

81/100
9 reviews

Awesome wellness and fitness areas.

Service

73/100
684 reviews

Great management and friendly, professional staff. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Booking process should be better organized. Great hotel security.

Breakfast

68/100
189 reviews

Decent and moderately priced breakfast.

Room

59/100
811 reviews

Acceptable beds, balconies, and cleanliness. Small, inadequately maintained rooms with no views and poor furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. A/C and minibars are so-so. New rooms.

Cleanliness

53/100
379 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Bar

43/100
33 reviews

Poor bar with subpar drinks.

Comfort

42/100
436 reviews

Small suites with problems of comfort and noise. Decent beds and A/C.

Rated 67/100 based on reviews from couples.

New rooms. Beautiful architecture.

Location

97/100
188 reviews

Great location with good parking availability. Close to public transport and the train. Good shopping and sightseeing.

Service

72/100
254 reviews

Good management, professional service, and OK reception. Poorly rated housekeeping and restaurant service. Booking process should be better organized.

Breakfast

67/100
69 reviews

Decent and moderately priced breakfast.

Room

57/100
332 reviews

Rooms are modern. Small, inadequately cleaned and badly furnished rooms and bathrooms. Decent beds and minibars. Shower can be a problem. No views, TV's and A/C substandard.

Cleanliness

50/100
170 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Comfort

38/100
181 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

Rated 64/100 based on reviews from families.

Good management. Stylish hotel.

Location

93/100
59 reviews

Great location with excellent sightseeing. Train station is close.

Service

69/100
83 reviews

Reception and service are alright. Service is professional and friendly.

Breakfast

58/100
31 reviews

Decent and moderately priced breakfast.

Cleanliness

52/100
48 reviews

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

Room

52/100
94 reviews

Average rooms with standard beds. Small, inadequately cleaned and badly furnished rooms and bathrooms. Shower can be a problem.

Bar

40/100
5 reviews

Bar could improve.

Comfort

40/100
50 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Rated 72/100 based on reviews from solo travelers.

Modern Hotel.

Location

95/100
39 reviews

Great location. Close to public transport and the train.

Service

74/100
70 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

Room

64/100
72 reviews

Fairly clean rooms, but inadequate bathrooms. Small rooms with poor furnishings and TV's. Shower can be a problem.

Breakfast

63/100
19 reviews

Breakfast is average.

Cleanliness

51/100
27 reviews

Room cleanliness is acceptable.

Comfort

44/100
37 reviews

Small, uncomfortable, but not too noisy rooms.

Rated 71/100 based on reviews from business travelers.

Professional service. Fantastic service.

Location

96/100
31 reviews

Great location with excellent sightseeing. Train station is close.

Service

72/100
72 reviews

Reception is decent, with overall friendly and professional service.

Breakfast

63/100
9 reviews

Breakfast is average.

Room

58/100
77 reviews

Small, decently clean rooms with okay beds and less well cleaned bathrooms. Shower can be a problem.

Cleanliness

51/100
32 reviews

Cleanliness is lacking in rooms and bathrooms.

Comfort

42/100
38 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Food

42/100
8 reviews

Food could be better.

Review Semantics by TrustYou

Property description

Located in London (London City Centre), Mercure London Hyde Park Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. This 4-star hotel is 0.8 mi (1.3 km) from Marble Arch and 0.9 mi (1.4 km) from Oxford Street.

Enjoy Italian cuisine at Bella Italia Paddington, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Stay in one of 72 guestrooms featuring flat-screen televisions. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hyde Park - 0.5 km / 0.3 mi
Kensington Gardens - 0.5 km / 0.3 mi
Oxford Street - 1.3 km / 0.8 mi
Marble Arch - 1.3 km / 0.8 mi
Park Lane - 1.4 km / 0.9 mi
Baker Street - 1.6 km / 1 mi
Kensington High Street - 1.6 km / 1 mi
Kensington Palace - 1.7 km / 1 mi
Madame Tussauds Wax Museum - 1.7 km / 1.1 mi
Royal Albert Hall - 1.8 km / 1.1 mi
Selfridges - 1.8 km / 1.1 mi
Imperial College London - 1.9 km / 1.2 mi
Grosvenor Square - 2 km / 1.2 mi
Science Museum - 2.1 km / 1.3 mi
Regent's Park - 2.1 km / 1.3 mi

The nearest airports are:
Heathrow Airport (LHR) - 26.3 km / 16.3 mi
London City Airport (LCY) - 18.1 km / 11.3 mi
Gatwick Airport (LGW) - 102.6 km / 63.8 mi
Luton Airport (LTN) - 50.8 km / 31.5 mi

The preferred airport for Mercure London Hyde Park Hotel is Heathrow Airport (LHR).

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

Green sustainability

Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Our Planet 21 – Acting Here program endeavours to act for “positive hospitality”and has set some ambitious objectives to meet by 2020, structured around four strategic pillars: working with our employees, involving our clients, innovating with our partners, and involving local communities. And two key areas focus: food and buildings.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Distance from property (meters) - 100
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Reception hall
  • Street parking
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Garden
  • Picnic area
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Shopping mall on site
  • Art gallery on site
  • Couples/private dining
  • Designer stores on site
  • Number of buildings/towers - 4
  • Year Built - 1857
  • Total number of rooms - 72
  • Number of floors - 7
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • UNESCO sustainable tourism pledge
  • Luggage storage
  • Distance from property (ft) - 328
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Terrace
  • Concierge services

Airport & shuttle information

Heathrow, 14.5 miles, no shuttle, taxi approx 65GBP.

Local shuttle info: NA

Breakfast information

Start your day with our delicious breakfast range. Wake up to freshly baked croissants, muesli, cereals, yoghurts, fresh fruits and juices for a healthy breakfast. For a hearty start to the day, why not try our full English breakfast with all the trimmings – eggs, bacon, sausages, tomatoes, mushrooms and baked beans. Cold cuts, cheeses, bread rolls and jams, some of which homemade in-house with seasonal fruits, are also part of our breakfast buffet.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets allowed apart from guide dogs.

Parking information

Parking space at £30 for 24 hours.

Internet/Wi-Fi

Wi-Fi is complimentary. Wired internet access is also available at an extra fee.

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 13.50 for adults and GBP 9.95 for children (approximately)
  • Nearby parking fee: GBP 30 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

We have implemented rigorous cleaning procedures in all our hotels, created through collaboration with leaders in disinfection technologies and hygiene. Our COVID-19 best practices and protocols follow advice from the Centres for Disease Control & Prevention, World Health Organisation, and UK public health authorities. Evolved processes throughout our hotels ensure your safety. Deep cleaning with hospital-grade disinfectants is now our standard. Specific measures we have introduced include: 1. Minimal contact at reception with front desk screens 2. Touch-less transactions 3. Sanitised key-cards 4. Sanitiser stations 5. Paperless check-out 6. Constant cleaning of high touch points 7. ‘Last cleaned’ charts 8. Best practices for public areas 9. One and two-metre social distancing 10. Visible verification of all disinfected objects including remote controls and glassware 11. Decrease of high-touch items and in-room furnishings 12. Utilisation of electrostatic technology 13. New laundry procedure

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.

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