Holiday Inn Express London City

275 Old Street, London EC1V 9LN GB
View map Reservations: +44 808 164 1057
3.0 Star property Near Brick Lane
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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03/09/2021 - 03/10/2021
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Holiday Inn Express London City

Below are the verified reviews from guests that we have booked in recently:
"You Get What you Pay For."
Overall score3.0/ 5
When initially selecting a hotel, we were on a fairly tight budget and the Holiday Inn Express fit into our monetary plans. It is very basic there is no closet, or drawers in the room, so get used to living out of a suitcase. the bed was very comfortable. Breakfast was included and it was very filling and satisfying. Loved the area we were staying in it was close to the tube and there were several very interesting pubs and restaurants in the immediate area.
(Individual traveller, booked 1 room), from GB flag
07-Jan-2020 Verified review, stayed from Fri Dec 27 to Sun Jan 05 2020 at a C$163.80 average nightly rate.

Summary of verified reviews

Rated 80/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

92/100
635 reviews

"Good location, close to public transport. Pricey, inconvenient parking." Reasonably close to the city center with good access to restaurants, bars and sightseeing. Reasonably accessible by car.

WiFi

92/100
27 reviews

"Good wifi quality. Free internet."

Service

88/100
534 reviews

"Service is professional and cheery, especially reception and housekeeping." Booking process should be better organized.

Cleanliness

81/100
293 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Breakfast

71/100
600 reviews

"Great and affordable breakfast."

Room

65/100
761 reviews

"Adequate, clean, and new rooms." Guests complain about maintenance, beds, and TVs. Bathrooms clean enough and adequately sized. Poorly rated A/C, minibars, and furniture. Shower was ok.

Rated 79/100 based on reviews from families.

"Fair breakfast prices. Clean hotel facilities."

Service

92/100
150 reviews

"Service is professional and cheery, especially reception and housekeeping."

Location

92/100
187 reviews

"Great location. Close to public transport and the train." Pricey, inconvenient parking. Near the city centre and great nearby nightlife.

WiFi

85/100
5 reviews

"Good internet service."

Cleanliness

80/100
91 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

76/100
168 reviews

"Great and affordable breakfast."

Room

60/100
200 reviews

"Adequate, clean, and new rooms." Guests disliked the beds, furniture, minibar, and A/C. Medium sized bathroom. Shower was ok.

Rated 83/100 based on reviews from couples.

"New rooms. Great reception."

Location

93/100
59 reviews

"Good location, close to public transport."

Service

86/100
57 reviews

"Friendly service and great reception."

Cleanliness

80/100
32 reviews

"Clean rooms."

Breakfast

68/100
65 reviews

"Breakfast is average."

Room

67/100
77 reviews

"Rooms are clean, new and fairly spacious with standard beds." Furniture is poor but bathrooms are alright.

Comfort

53/100
50 reviews

"Average sized rooms with typical beds, noise and comfort levels."

Rated 77/100 based on reviews from solo travelers.

"Clean rooms. Great location."

Location

89/100
27 reviews

"Good location, close to public transport."

Service

86/100
22 reviews

"Friendly service."

Cleanliness

80/100
9 reviews

"Clean rooms."

Breakfast

69/100
18 reviews

"Breakfast is average."

Room

62/100
24 reviews

"Rooms and bathrooms are alright." Rooms are tidy but cramped, with subpar beds. Shower was ok.

Rated 79/100 based on reviews from business travelers.

"Clean. Clean rooms."

Location

92/100
15 reviews

"Great location."

Service

84/100
13 reviews

"Fantastic service."

Cleanliness

79/100
11 reviews

"Clean rooms."

Breakfast

67/100
13 reviews

"Breakfast is average."

Room

55/100
26 reviews

"Rooms and bathrooms are alright." Rooms are tidy but cramped, with subpar beds.

Comfort

44/100
18 reviews

"Small rooms with subpar beds, lacking comfort but not too loud."

Rated 79/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Service

91/100
43 reviews

"Friendly service and great reception."

Location

91/100
53 reviews

"Good location, close to public transport."

Cleanliness

81/100
25 reviews

"Clean rooms."

Breakfast

76/100
48 reviews

"Tasty breakfast."

Room

62/100
75 reviews

"Room is clean and bathroom is alright." Rooms not well-kept, with poor beds and furniture.

Comfort

46/100
50 reviews

"Room is acceptable, but beds have issues with comfort."

Rated 79/100 based on reviews from families.

"Friendly service. Clean."

Location

92/100
13 reviews

"Great location."

Service

90/100
8 reviews

"Friendly service."

Cleanliness

82/100
7 reviews

"Clean rooms."

Value

81/100
7 reviews

"Best value for money."

Breakfast

70/100
13 reviews

"Breakfast is average."

Room

60/100
22 reviews

"Tidy rooms but poor beds."

Rated 80/100 based on reviews from couples.

"Fantastic service. Great location."

Location

93/100
6 reviews

"Great location."

Service

87/100
5 reviews

"Fantastic service."

Room

58/100
8 reviews

"Room is all right."

Comfort

49/100
6 reviews

"More comfort would be nice."

Rated 78/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

92/100
292 reviews

"Great location. Close to public transport and the train." Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby. Reasonably accessible by car.

WiFi

89/100
16 reviews

"Good wifi quality."

Service

82/100
266 reviews

"Professional, friendly service, good reception, and decent housekeeping." Booking process should be better organized.

Cleanliness

78/100
138 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Breakfast

72/100
265 reviews

"Great and affordable breakfast."

Room

66/100
363 reviews

"Medium sized, modern and clean rooms." Guests disliked the beds, furniture, minibar, and A/C. Decently-clean rooms with spacious bathrooms. Shower was ok.

Rated 77/100 based on reviews from families.

"New rooms. Clean hotel facilities."

Location

91/100
70 reviews

"Good location, close to public transport."

Service

89/100
65 reviews

"Service is professional and cheery, especially reception and housekeeping."

Cleanliness

80/100
39 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Breakfast

76/100
62 reviews

"Tasty breakfast."

Room

58/100
76 reviews

"So-so rooms and bathrooms. Modern, tidy rooms." Subpar beds and ineffective A/C. Shower was ok.

Rated 83/100 based on reviews from couples.

"Great reception. Fantastic service."

Location

92/100
37 reviews

"Good location, close to public transport."

Service

85/100
35 reviews

"Friendly service and great reception."

Cleanliness

79/100
17 reviews

"Clean rooms."

Breakfast

72/100
41 reviews

"Tasty breakfast."

Room

62/100
43 reviews

"Rooms and bathrooms are alright." Rooms are tidy but cramped, with subpar beds.

Comfort

50/100
29 reviews

"Comfortable enough with an average noise level." Small rooms, complaints about the beds.

Rated 75/100 based on reviews from solo travelers.

"Clean rooms. Great location."

Location

91/100
22 reviews

"Good location, close to public transport."

Service

87/100
20 reviews

"Friendly service."

Cleanliness

80/100
8 reviews

"Clean rooms."

Breakfast

70/100
14 reviews

"Breakfast is average."

Room

60/100
20 reviews

"Rooms, bathrooms and beds are decent. Small but clean rooms." Shower was ok.

Comfort

47/100
15 reviews

"Noise is as expected, as are the beds, although rooms are small and generally uncomfortable."

Rated 75/100 based on reviews from business travelers.

"Clean. Tasty breakfast."

Location

92/100
15 reviews

"Great location."

Service

86/100
11 reviews

"Fantastic service."

Cleanliness

79/100
10 reviews

"Clean rooms."

Breakfast

67/100
13 reviews

"Breakfast is average."

Room

57/100
23 reviews

"Clean but small rooms, and poor beds."

Comfort

45/100
16 reviews

"Small rooms with subpar beds, lacking comfort but not too loud."

Rated 75/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

92/100
26 reviews

"Good location, close to public transport."

Service

89/100
17 reviews

"Friendly service."

Cleanliness

82/100
14 reviews

"Clean rooms."

Breakfast

65/100
30 reviews

"Breakfast is average."

Room

62/100
36 reviews

"Rooms and bathrooms are alright." Rooms are tidy but cramped, with subpar beds.

Rated 76/100 based on reviews from families.

"Fantastic service. Great location."

Breakfast

66/100
6 reviews

"Breakfast is average."

Room

55/100
7 reviews

"Room is all right."

Comfort

44/100
5 reviews

"More comfort would be nice."

Rated 86/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

93/100
6 reviews

"Great location."

Breakfast

72/100
8 reviews

"Tasty breakfast."

Room

57/100
7 reviews

"Room is all right."

Rated 82/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Service

90/100
7 reviews

"Fantastic service."

Breakfast

70/100
6 reviews

"Tasty breakfast."

Room

60/100
7 reviews

"Room is all right."

Rated 77/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

93/100
71 reviews

"Good location, close to public transport."

Service

92/100
58 reviews

"Friendly service and great reception."

Cleanliness

81/100
45 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Breakfast

67/100
63 reviews

"Affordable, fairly tasty breakfasts."

Room

60/100
87 reviews

"Adequate, clean, and new rooms." Rooms not well-kept, with poor beds and furniture. Bathrooms clean enough and adequately sized. Shower was ok.

Rated 74/100 based on reviews from families.

"Clean hotel facilities. Fantastic service."

Location

92/100
24 reviews

"Good location, close to public transport."

Service

89/100
21 reviews

"Friendly service."

Cleanliness

81/100
14 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

73/100
17 reviews

"Tasty breakfast."

Room

59/100
27 reviews

"Tidy rooms but poor beds."

Rated 78/100 based on reviews from couples.

"Clean rooms. Clean."

Location

92/100
6 reviews

"Great location."

Service

90/100
5 reviews

"Friendly service."

Cleanliness

82/100
7 reviews

"Clean rooms."

Breakfast

66/100
6 reviews

"Breakfast is average."

Room

60/100
8 reviews

"Room is clean and bathroom is alright."

Rated 82/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

95/100
95 reviews

"Good location, close to public transport."

Service

93/100
77 reviews

"Service is professional and cheery, especially reception and housekeeping."

Cleanliness

86/100
39 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

80/100
83 reviews

"Tasty breakfast."

Room

68/100
82 reviews

"Clean, reasonable rooms." Small, poorly maintained rooms with subpar beds and furnishing. Large, so-so bathroom.

Rated 81/100 based on reviews from families.

"Great location. Friendly service."

Location

94/100
40 reviews

"Good location, close to public transport."

Service

90/100
30 reviews

"Great, friendly housekeeping."

Cleanliness

83/100
15 reviews

"Clean rooms."

Breakfast

76/100
33 reviews

"Tasty breakfast."

Room

58/100
28 reviews

"Room is clean and bathroom is alright." Small, poorly maintained rooms with subpar beds and furnishing.

Rated 81/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

94/100
8 reviews

"Great location."

Service

90/100
7 reviews

"Fantastic service."

Cleanliness

84/100
5 reviews

"Clean."

Breakfast

69/100
10 reviews

"Breakfast is average."

Room

60/100
8 reviews

"Room is all right."

Rated 81/100 based on reviews from families.

"Fantastic service. Great location."

Location

93/100
5 reviews

"Great location."

Service

90/100
5 reviews

"Fantastic service."

Breakfast

72/100
7 reviews

"Tasty breakfast."

Room

59/100
6 reviews

"Room is all right."

Rated 80/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

93/100
43 reviews

"Good location, close to public transport."

Service

88/100
38 reviews

"Fantastic service."

Cleanliness

80/100
16 reviews

"Clean rooms."

Breakfast

71/100
46 reviews

"Tasty breakfast."

Room

50/100
57 reviews

"New, clean, rooms with decent bathrooms." Small, poorly maintained rooms with subpar beds and furnishing.

Rated 80/100 based on reviews from families.

"New rooms. Great location."

Location

94/100
13 reviews

"Good location, close to public transport."

Service

88/100
7 reviews

"Fantastic service."

Cleanliness

77/100
6 reviews

"Clean."

Breakfast

74/100
11 reviews

"Tasty breakfast."

Vibe

64/100
6 reviews

"Decent vibe. Relatively modern hotel."

Room

50/100
14 reviews

"Rooms and bathrooms are OK, but beds are uncomfortable. New rooms."

Comfort

40/100
11 reviews

"Not very comfortable, with poor beds."

Rated 86/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

94/100
10 reviews

"Good location, close to public transport."

Service

90/100
5 reviews

"Fantastic service."

Breakfast

71/100
5 reviews

"Tasty breakfast."

Rated 84/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Location

91/100
9 reviews

"Great location."

Service

88/100
6 reviews

"Fantastic service."

Breakfast

65/100
15 reviews

"Breakfast is average."

Room

59/100
11 reviews

"Rooms are average, overall, although quite small with complaints about bed comfort."

Comfort

49/100
8 reviews

"Uncomfortable, cramped rooms, with poor beds."

Rated 80/100 based on reviews from families.

"Great location."

Location

92/100
7 reviews

"Great location."

Breakfast

65/100
7 reviews

"Breakfast is average."

Room

59/100
8 reviews

"Room is all right."

Comfort

50/100
5 reviews

"Comfortable."

Rated 81/100 based on reviews from all travelers.

"Very good city hotel. Located near shopping areas and has easy access to public transportation."

Room

59/100
7 reviews

"Room is all right."

Review Semantics by TrustYou

Property description

Located in London (London City Centre), Holiday Inn Express London City is within a 15-minute walk of Brick Lane and Financial District. This hotel is 0.9 mi (1.4 km) from Liverpool Street and 1.7 mi (2.7 km) from Tower of London.

At Holiday Inn Express London City, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.

Stay in one of 224 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Brick Lane - 0.6 km / 0.4 mi
Financial District - 0.9 km / 0.6 mi
Barbican Arts Centre - 1.3 km / 0.8 mi
Liverpool Street - 1.5 km / 0.9 mi
Museum of London - 1.7 km / 1.1 mi
The Gherkin - 1.7 km / 1.1 mi
St. Paul's Cathedral - 2.3 km / 1.4 mi
London Bridge - 2.3 km / 1.4 mi
Globe Theatre - 2.6 km / 1.6 mi
Borough Market - 2.7 km / 1.7 mi
The Shard - 2.8 km / 1.7 mi
Tower Bridge - 2.8 km / 1.8 mi
Tower of London - 2.9 km / 1.8 mi
Tate Modern - 3 km / 1.8 mi
The Strand - 3 km / 1.9 mi

The nearest airports are:
London City Airport (LCY) - 12 km / 7.4 mi
Heathrow Airport (LHR) - 33 km / 20.5 mi
Gatwick Airport (LGW) - 48.8 km / 30.3 mi

The preferred airport for Holiday Inn Express London City is London City Airport (LCY).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Luggage storage
  • Restaurant
  • Wheelchair-accessible path to elevator
  • Multilingual staff
  • 24-hour front desk
  • Electric car charging station
  • Free WiFi
  • Bar/lounge
  • Total number of rooms - 224
  • Number of floors - 5
  • No rollaway/extra beds available
  • Assistive listening devices available
  • Safe-deposit box at front desk
  • In-room accessibility
  • Smoke-free property
  • Laundry facilities
  • Roll-in shower
  • Accessible bathroom
  • Elevator
  • Self parking (surcharge)
  • One meeting room

Pet friendly?

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

gap period enforced between guest stays 72 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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