Crowne Plaza London Heathrow An Ihg Hotel

Stockley Road, West Drayton UB7 9NA GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Stockley Park
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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05/23/2022 - 05/24/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Crowne Plaza London Heathrow An Ihg Hotel

Below are the verified reviews from guests that we have booked in recently:
"Fine"
Overall score3.0/ 5
Nice hotel, clean, no concern with room. Information provided difficult to navigate. No info on meal times, where to go, check out, parking etc.
(Individual traveller, booked 1 room), from US flag
13-May-2019 Verified review, stayed from Sat Apr 13 to Sun Apr 14 2019 at a £56.57 average nightly rate.

Summary of verified reviews

82
Very Good

Summary of 114 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 82/100 based on reviews from all travelers.

"Good Hotel."

Service

59/100
14 reviews

"Service is adequate."

Rated 77/100 based on reviews from all travelers.

"Good Hotel."

Rated 59/100 based on reviews from all travelers.

"Good Hotel."

Service

54/100
12 reviews

"Service is adequate."

Review Semantics by TrustYou

Property description

When you stay at Crowne Plaza London - Heathrow, an IHG Hotel in West Drayton, you'll be near the airport, within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This 4-star hotel is 7.4 mi (11.9 km) from Twickenham Stadium and 10.9 mi (17.6 km) from Hampton Court Palace.

Enjoy British cuisine at Orwells Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6 AM to 10 AM for a fee.

Make yourself at home in one of the 465 guestrooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Stockley Park - 1.3 km / 0.8 mi
London Motor Museum - 3.2 km / 2 mi
Brunel University - 4.1 km / 2.5 mi
Colne Valley Regional Park - 10.5 km / 6.5 mi
Twickenham Stadium - 11.9 km / 7.4 mi
Pinewood Studios - 12.6 km / 7.9 mi
St. Georges Chapel - 12.7 km / 7.9 mi
Theatre Royal - 12.7 km / 7.9 mi
Syon Park - 12.8 km / 7.9 mi
Windsor Castle - 13 km / 8 mi
Royal Holloway, University of London - 13.7 km / 8.5 mi
Bushy Park - 13.9 km / 8.6 mi
Runnymede - 14.4 km / 8.9 mi
Twickenham Stoop - 14.4 km / 9 mi
Royal Botanic Gardens, Kew - 14.8 km / 9.2 mi

The nearest airports are:
Heathrow Airport (LHR) - 4 km / 2.5 mi
London City Airport (LCY) - 99.2 km / 61.6 mi
Gatwick Airport (LGW) - 71.7 km / 44.6 mi
Luton Airport (LTN) - 56 km / 34.8 mi

The preferred airport for Crowne Plaza London - Heathrow, an IHG Hotel is Heathrow Airport (LHR).

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and a ballroom.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Internet access - wireless
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Breakfast available (surcharge)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Food and water bowls
  • Total number of rooms - 465
  • Number of floors - 5
  • LGBTQ friendly
  • Express check-in
  • Wheelchair-accessible van parking
  • Assistive listening devices in meeting rooms
  • Meeting rooms
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Health club
  • Garden
  • Free newspapers in lobby
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Sauna
  • Steam room
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • Terrace
  • ATM/banking
  • Concierge services

Airport & shuttle information

Is there an airport shuttle? Yes! There is an airport shuttle.

Pet friendly?

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 18.50 per person (approximately)
  • Airport shuttle fee: GBP 7
  • Self parking fee: GBP 16.00 per day
  • Extended parking fee: GBP 16 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 6:30 AM to 8:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 72 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

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