Ibis London Heathrow Airport

112 Bath Road, Hayes UB3 5AL GB
View map Reservations: +44 808 164 1057
3.0 Star property In Hayes (Heathrow Villages)
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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05/23/2022 - 05/24/2022
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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 78/100 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport."

Wellness Area

100/100
5 reviews

"Great wellness & sports facilities."

Location

88/100
982 reviews

"Great location. Near to public transport and the airport." Decent, but pricey, parking. Far from city centre, but close to good restaurants and bars.

Service

81/100
1775 reviews

"Excellent service and housekeepers, but less well reviewed management." Reception, bar and restaurant service very professional. Shuttle service can be an issue. Smooth booking process. Room service could have been improved. Great hotel security.

WiFi

78/100
32 reviews

"Good internet service. Wifi quality could be improved."

Cleanliness

66/100
808 reviews

"Moderately clean hotel facilities. Room cleanliness is acceptable." Clean bathrooms and dining area.

Breakfast

65/100
380 reviews

"Decent and moderately priced breakfast."

Room

58/100
1679 reviews

"Rooms relatively tidy with acceptable beds, yet small with poor furniture." Small but clean bathrooms. Old, badly-maintained rooms with poor views. Shower can be a problem. Guests complained about kitchenettes, minibars, TV's, and A/C.

Comfort

47/100
770 reviews

"Problems with room size, comfort, and A/C." Okay beds and quiet enough rooms.

Pool

11/100
5 reviews

"Pool should be renewed."

Rated 74/100 based on reviews from solo travelers.

"Good internet service. Good restaurant service."

Location

88/100
301 reviews

"Great location. Near to public transport and the airport." Decent, but pricey, parking. Good accessibility by car.

Service

81/100
524 reviews

"Great, friendly housekeeping. Reception and management are fine." Great, professional waitstaff and bartenders. Shuttle service is ok. Smooth booking process. Room service could have been improved.

WiFi

69/100
12 reviews

"Average wifi quality."

Cleanliness

66/100
246 reviews

"Rooms and bathrooms are pretty clean." Moderately clean hotel facilities.

Breakfast

63/100
148 reviews

"Breakfast is decent but expensive."

Room

60/100
519 reviews

"Rooms are quite clean and beds are standard. Small but clean bathrooms." Small, outdated rooms in need of better maintenance. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Comfort

50/100
233 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Small rooms and bathrooms with inadequate A/C.

Rated 72/100 based on reviews from couples.

"Pizza is great."

Location

87/100
189 reviews

"Great location. Near to public transport and the airport." Accessible by car, but parking is costly.

Service

80/100
244 reviews

"Restaurant service is friendly and professional." Great service at reception, bar, and housekeeping. Shuttle service can be an issue.

Breakfast

62/100
77 reviews

"Breakfast is decent but expensive."

Cleanliness

61/100
139 reviews

"Decently clean rooms and bathrooms. Moderately clean hotel facilities."

Room

52/100
294 reviews

"Rooms are cramped and old, but beds and overall cleanliness are satisfactory." Small but relatively clean bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Comfort

44/100
147 reviews

"Problems with room size, comfort, and A/C." Quiet rooms and beds are alright.

Rated 76/100 based on reviews from business travelers.

"Great hotel security. Wonderful housekeeping."

Location

85/100
108 reviews

"Great location near the airport. Average parking."

Service

82/100
313 reviews

"Fine management, and professional, friendly service." Great service at reception, bar, and housekeeping. Booking process is sufficient.

Breakfast

61/100
14 reviews

"Breakfast is average."

Cleanliness

59/100
135 reviews

"Decently clean rooms and bathrooms. Moderately clean hotel facilities."

Room

56/100
270 reviews

"Rooms are quite clean and beds are standard." Small, badly maintained rooms with poor minibars. Bathrooms are not great, but moderately clean. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

Amenities

42/100
36 reviews

"Hotel buildings could use some improvement."

Rated 70/100 based on reviews from families.

"Good restaurant service."

Location

91/100
109 reviews

"Great location near the airport. Decent, but pricey, parking." Good accessibility by car.

Service

74/100
153 reviews

"Restaurant service is friendly and professional." Decent reception but complaints about management. Shuttle service can be an issue.

Breakfast

67/100
32 reviews

"Breakfast is average."

Cleanliness

64/100
82 reviews

"Decently clean rooms and bathrooms. Moderately clean hotel facilities."

Room

56/100
194 reviews

"Acceptably clean, but old and small, rooms, and poor A/C." Poorly-maintained rooms with low rated beds, furniture, and TVs. Small but relatively clean bathrooms. Shower can be a problem.

Comfort

39/100
87 reviews

"Room is acceptable, but beds have issues with comfort." Small rooms and bathrooms with inadequate A/C.

Rated 75/100 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport."

Location

91/100
15 reviews

"Great location near the airport."

Service

86/100
19 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

66/100
5 reviews

"Quite clean."

Room

54/100
15 reviews

"Room is all right."

Rated 84/100 based on reviews from business travelers.

"Great location. Friendly service."

Location

90/100
9 reviews

"Great location."

Service

86/100
10 reviews

"Professional service."

Room

50/100
5 reviews

"Room is all right."

Rated 69/100 based on reviews from solo travelers.

"Fantastic service."

Service

81/100
5 reviews

"Fantastic service."

Rated 73/100 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport."

Wellness Area

100/100
5 reviews

"Great wellness & sports facilities."

Location

88/100
892 reviews

"Great location, near nice bars and restaurants." Near to public transport and the airport. Decent, but pricey, parking.

Service

81/100
1661 reviews

"Excellent service and housekeepers, but less well reviewed management." Reception, bar and restaurant service very professional. Shuttle service can be an issue. Smooth booking process. Room service could have been improved. Great hotel security.

WiFi

76/100
29 reviews

"Good internet service. Wifi quality could be improved."

Cleanliness

66/100
765 reviews

"Acceptably clean rooms and dining area." Moderately clean hotel facilities. Clean bathroom.

Breakfast

64/100
349 reviews

"Decent and moderately priced breakfast."

Room

58/100
1580 reviews

"Rooms relatively tidy with acceptable beds, yet small with poor furniture." Small but clean bathrooms. Old, badly-maintained rooms with poor views. Shower can be a problem. Guests complained about kitchenettes, minibars, TV's, and A/C.

Comfort

46/100
727 reviews

"Problems with room size, comfort, and A/C." Okay beds and quiet enough rooms.

Pool

11/100
5 reviews

"Pool should be renewed."

Rated 72/100 based on reviews from solo travelers.

"Location is great. Great service."

Location

88/100
277 reviews

"Great location. Near to public transport and the airport." So-so car access and parking. Parking should be cheaper.

Service

80/100
491 reviews

"Great, friendly housekeeping. Reception and management are fine." Great, professional waitstaff and bartenders. Shuttle service is ok. Room service could have been improved. Smooth booking process.

WiFi

69/100
10 reviews

"Average wifi quality."

Cleanliness

66/100
236 reviews

"Rooms and bathrooms are pretty clean." Moderately clean hotel facilities.

Breakfast

61/100
134 reviews

"Breakfast is decent but expensive."

Room

60/100
491 reviews

"Rooms are quite clean and beds are standard. Small but clean bathrooms." Small, outdated rooms in need of better maintenance. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Comfort

50/100
222 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Small rooms and bathrooms with inadequate A/C.

Rated 69/100 based on reviews from couples.

"Pizza is great."

Location

87/100
180 reviews

"Great location. Near to public transport and the airport." Decent, but pricey, parking. Good accessibility by car.

Service

80/100
233 reviews

"Restaurant service is friendly and professional." Great service at reception, bar, and housekeeping. Shuttle service can be an issue.

Breakfast

62/100
72 reviews

"Decent and moderately priced breakfast."

Cleanliness

61/100
134 reviews

"Decently clean rooms and bathrooms. Moderately clean hotel facilities."

Room

51/100
283 reviews

"Rooms are cramped and old, but beds and overall cleanliness are satisfactory." Small but relatively clean bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Comfort

40/100
143 reviews

"Problems with room size, comfort, and A/C." Okay beds and quiet enough rooms.

Rated 74/100 based on reviews from business travelers.

"Great hotel security. Wonderful housekeeping."

Location

83/100
84 reviews

"Great location near the airport. Average parking."

Service

81/100
285 reviews

"Fine management, and professional, friendly service." Great service at reception, bar, and housekeeping. Booking process is sufficient.

Cleanliness

63/100
124 reviews

"Decently clean rooms and bathrooms. Moderately clean hotel facilities."

Breakfast

61/100
13 reviews

"Breakfast is average."

Room

58/100
245 reviews

"Rooms are quite clean and beds are standard." Small, badly maintained rooms with poor minibars. Bathrooms are not great, but moderately clean. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

Comfort

50/100
107 reviews

"Rooms with complaints about size, comfort, and A/C." Quiet rooms and beds are alright.

Amenities

43/100
34 reviews

"Hotel buildings could use some improvement."

Rated 67/100 based on reviews from families.

"Good internet service. Good restaurant service."

Location

90/100
100 reviews

"Great location near the airport. Decent, but pricey, parking." Good accessibility by car.

Service

73/100
142 reviews

"Restaurant service is friendly and professional." Decent reception but complaints about management. Shuttle service can be an issue.

Breakfast

66/100
28 reviews

"Breakfast is average."

Cleanliness

63/100
79 reviews

"Decently clean rooms and bathrooms. Moderately clean hotel facilities."

Room

56/100
189 reviews

"Rooms are cramped and old, but beds and overall cleanliness are satisfactory." Small but relatively clean bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Comfort

39/100
85 reviews

"Problems with room size, comfort, and A/C." Okay beds and quiet enough rooms.

Rated 76/100 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport."

Location

84/100
7 reviews

"Great location."

Service

82/100
12 reviews

"Friendly service."

Breakfast

71/100
8 reviews

"Tasty breakfast."

Value

69/100
6 reviews

"Fairly good value for money."

Room

53/100
11 reviews

"Room is all right."

Rated 73/100 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport."

Location

84/100
6 reviews

"Great location."

Service

79/100
8 reviews

"Fantastic service."

Value

75/100
5 reviews

"Best value for money."

Cleanliness

63/100
5 reviews

"Quite clean."

Room

50/100
7 reviews

"Room is all right."

Rated 74/100 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport."

Location

89/100
12 reviews

"Great location."

Service

81/100
13 reviews

"Friendly service."

Value

77/100
5 reviews

"Best value for money."

Room

49/100
11 reviews

"Room needs to be improved."

Rated 81/100 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport."

Location

88/100
28 reviews

"Great location near the airport."

Service

79/100
18 reviews

"Great service, especially at reception."

Value

76/100
12 reviews

"Best value for money."

Cleanliness

69/100
9 reviews

"Quite clean."

Breakfast

68/100
5 reviews

"Breakfast is average."

Room

48/100
22 reviews

"Rooms could be larger."

Comfort

42/100
10 reviews

"Small and uncomfortable rooms."

Rated 84/100 based on reviews from solo travelers.

"Fantastic service. Great location."

Location

87/100
11 reviews

"Great location near the airport."

Service

80/100
7 reviews

"Fantastic service."

Value

75/100
8 reviews

"Best value for money."

Room

54/100
9 reviews

"Room is all right."

Rated 78/100 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport."

Location

88/100
7 reviews

"Great location."

Service

84/100
17 reviews

"Friendly service."

Value

65/100
7 reviews

"Fairly good value for money."

Cleanliness

62/100
5 reviews

"Room cleanliness is acceptable."

Room

56/100
11 reviews

"Room cleanliness is acceptable."

Rated 76/100 based on reviews from business travelers.

"Fantastic service. Great location."

Service

84/100
6 reviews

"Fantastic service."

Room

52/100
5 reviews

"Room is all right."

Review Semantics by TrustYou

Property description

With a stay at ibis London Heathrow Airport in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Twickenham Stadium and Windsor Castle. This eco-friendly hotel is 8.5 mi (13.7 km) from Hampton Court Palace and 10.8 mi (17.5 km) from Wembley Stadium.

You can enjoy a meal at Foggs Kitchen and Bar serving the guests of ibis London Heathrow Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 356 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Stockley Park - 4 km / 2.5 mi
Twickenham Stadium - 8 km / 5 mi
Syon Park - 8.8 km / 5.5 mi
Brunel University - 9 km / 5.6 mi
Bushy Park - 10 km / 6.2 mi
Kempton Racecourse - 10.1 km / 6.3 mi
Twickenham Stoop - 10.3 km / 6.4 mi
University of West London - 11 km / 6.8 mi
Ealing Broadway Shopping Center - 11.2 km / 6.9 mi
Theatre Royal - 13.5 km / 8.4 mi
Hampton Court Palace - 13.7 km / 8.5 mi
Royal Botanic Gardens, Kew - 13.7 km / 8.5 mi
Windsor Castle - 13.8 km / 8.5 mi
Hampton Court - 14.2 km / 8.8 mi
Richmond Park - 14.4 km / 8.9 mi

The nearest airports are:
Heathrow Airport (LHR) - 3.1 km / 1.9 mi
Gatwick Airport (LGW) - 72.9 km / 45.3 mi
London City Airport (LCY) - 38.1 km / 23.7 mi
Luton Airport (LTN) - 58.7 km / 36.4 mi

The preferred airport for ibis London Heathrow Airport is Heathrow Airport (LHR).

Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Airport transportation
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Wheelchair-accessible lounge
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Total number of rooms - 356
  • Number of floors - 6
  • LGBTQ friendly
  • UNESCO sustainable tourism pledge
  • No rollaway/extra beds available
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Multilingual staff
  • Handrails in hallways
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Computer station
  • Terrace
  • ATM/banking

Airport & shuttle information

Is there an airport shuttle? Yes! There is an airport shuttle.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Airport shuttle fee: GBP 5.5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

About Ibis

  • 3 types: ibis hotels offer comfort and modern design with 24 hour reception services, extended breakfast hours, light meals throughout the day, and a non-stop full service bar
  • ibis Styles are stylishly designed for the guests who want it all. Offers all-inclusive packages which include acomodations, breakfast, and internet access and each guestroom has flat-screen TV's and multimedia connections
  • ibis Budget caters to those guests who want a more cost effective, casual, but also comfortable setting. Fluffu pillows, free Wi-Fi, and a gourmet breakfast buffet
  • All ibis hotels offer exceptional modern amenities and eco-friendly services through Planet21

The Ibis highlights above are subject to change without notice.

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