K West Hotel & Spa

Richmond Way, London W14 0AX GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Westfield London Shopping Centre
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01/31/2023 - 02/01/2023
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of K West Hotel & Spa

Below are the verified reviews from guests that we have booked in recently:
"Schemed out of a Honeymoon?."
Overall score2.0/ 5
Traveling for a honeymoon I booked over a weeks stay at this hotel and spa. While traveling I had some delays, it happens right. I wasn?t worried because I paid in full so in my mind at least London wasn?t a stressor. The hotel texted me to check in digitally with their app. I tried doing this and their app was buggy. It wanted to ?scan my passport? but under airport WiFi or something it just kept erroring out. In my mind this meant oh well we will just have to miss a day. Nope. When we finally got there they had canceled our reservation. No warning email, no warning text, nothing. They just gave it away. To make it up for us they put us in a reserve room that was right next to the wonderful garbage trucks and buses on the bottom floor. Every night we were awoken by hotel staff taking their breaks in the side of the building or service vehicles coming in and out. Eventually we just decided to cut our losses and check out early. No refund, no apologies, just thanks for you money good day. My wife and I may as well stayed in a hostel. The Full English breakfast and area was nice though. It?s right by a main tube stop so getting around and leaving the dreaded place every morning was at least quick and easy.
(Individual traveller, booked 1 room), from US flag
07-May-2022 Verified review, stayed from Sun May 01 to Sat May 07 2022 at a $158.99 average nightly rate.

Summary of verified reviews

Rated 78/100 based on reviews from all travelers.

Good wellness hotel. Great location.

Location

89/100
466 reviews

Great location. Near enough to the city centre, with great sightseeing, shopping, and dining. Close to public transport and the train. Pricey, inconvenient parking. Reasonably accessible by car.

Service

79/100
706 reviews

Great entertainment, and friendly service, especially at the bar. Housekeeping is typical but service staff are very professional. Poorly managed with subpar restaurant service. Room service is average. Booking process is sufficient.

Wellness Area

78/100
376 reviews

Clean and nice sauna area. Good fitness area. Great wellness staff.

Breakfast

62/100
160 reviews

Breakfast is decent but expensive.

Food

61/100
136 reviews

Food is average but the overall dining experience is great. Pricey, subpar menu.

Room

54/100
952 reviews

Rooms are standard overall, but very spacious with comfortable beds. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms with poor TVs and no views. Shower can be a problem. Complaints about minibars and kitchenettes.

Amenities

44/100
311 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

Cleanliness

43/100
387 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Clean wellness & sports facilities.

Value

38/100
259 reviews

Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.

WiFi

20/100
61 reviews

Wifi quality could be improved.

Rated 71/100 based on reviews from couples.

Great dining experience. Good bar service.

Location

88/100
205 reviews

Great location near shopping and public transport. Not great access by car, with poorly rated parking. Parking should be cheaper.

Service

76/100
282 reviews

Professional, friendly service, especially at the bar. Management and housekeeping are decent. Room service is average. Booking process is sufficient.

Wellness Area

74/100
157 reviews

Awesome wellness and fitness areas.

Breakfast

62/100
63 reviews

Breakfast is decent but expensive.

Room

49/100
423 reviews

Excellent beds but poor furnishing, in big but poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Shower can be a problem. No view and poor quality kitchenette.

Amenities

41/100
144 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

Cleanliness

37/100
163 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Value

33/100
119 reviews

Value for money could be better. High priced breakfast.

WiFi

10/100
22 reviews

Wifi quality could be improved.

Rated 75/100 based on reviews from families.

Terrific location. Great service.

Location

93/100
68 reviews

Great location near shopping and public transport.

Service

88/100
91 reviews

Friendly service and great reception. Room service is average.

Wellness Area

82/100
36 reviews

Great wellness & sports facilities.

Breakfast

61/100
24 reviews

Breakfast is decent but expensive.

Room

56/100
125 reviews

Rooms are standard overall, but very spacious with comfortable beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with poor furniture and TV's. Shower can be a problem.

Vibe

52/100
36 reviews

Decent vibe. Relatively friendly Atmosphere. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

Amenities

42/100
45 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Cleanliness

40/100
51 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Value

40/100
31 reviews

Value for money could be better. High priced breakfast.

WiFi

12/100
12 reviews

Wifi quality could be improved.

Rated 74/100 based on reviews from solo travelers.

Professional service. Great shopping.

Location

91/100
37 reviews

Great location near lots of shopping.

Service

78/100
51 reviews

Reception is average, but service is professional.

Wellness Area

77/100
25 reviews

Awesome wellness and fitness areas.

Breakfast

64/100
12 reviews

Breakfast is average.

Room

59/100
79 reviews

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms. Old rooms with poor furniture and TV's. Shower can be a problem.

Cleanliness

43/100
27 reviews

Rooms could be cleaner.

Amenities

41/100
20 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Value

35/100
22 reviews

Value for money could be better.

WiFi

12/100
8 reviews

Wifi quality could be improved.

Rated 68/100 based on reviews from business travelers.

Good fitness area. Spacious rooms.

Location

84/100
21 reviews

Great location.

Wellness Area

73/100
9 reviews

Great wellness & sports facilities.

Service

73/100
27 reviews

Friendly service, and reception was okay.

Comfort

60/100
22 reviews

Comfortable, reasonably large rooms with excellent beds, but noisy.

Room

50/100
41 reviews

Average-sized rooms with great beds. Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

43/100
14 reviews

Rooms could be cleaner.

Amenities

40/100
13 reviews

Hotel buildings could use some improvement.

Value

38/100
8 reviews

Value for money could be better.

WiFi

13/100
5 reviews

Wifi quality could be improved.

Rated 74/100 based on reviews from all travelers.

Good wellness hotel. Great location.

Location

91/100
10 reviews

Great location.

Service

78/100
9 reviews

Friendly service.

Wellness Area

72/100
5 reviews

Great wellness & sports facilities.

Room

41/100
13 reviews

Poor rooms and bathrooms.

Rated 74/100 based on reviews from couples.

Fantastic service. Great location.

Room

41/100
6 reviews

Room needs to be improved.

Rated 68/100 based on reviews from all travelers.

Good wellness hotel. Great location.

Location

90/100
8 reviews

Great location.

Service

77/100
11 reviews

Friendly service.

Comfort

66/100
7 reviews

Comfortable.

Room

51/100
11 reviews

Poorly maintained, so-so rooms.

Cleanliness

48/100
5 reviews

Could use a good cleaning.

Rated 71/100 based on reviews from all travelers.

Good wellness hotel. Great location.

Location

89/100
435 reviews

Great location. Near enough to the city centre, with great sightseeing, shopping, and dining. Close to public transport and the train. Pricey, inconvenient parking. Reasonably accessible by car.

Wellness Area

79/100
366 reviews

Clean and nice sauna area. Good fitness area. Great wellness staff.

Service

79/100
671 reviews

Great entertainment and warm service. Great, professional bar service. Management and housekeeping are decent. Room service is average. Restaurant could offer better service. Booking process is sufficient.

Breakfast

61/100
147 reviews

Breakfast is decent but expensive.

Room

54/100
908 reviews

Well-sized, typical rooms with mediocre beds. Rooms are outdated, untidy, badly-maintained with substandard furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. TV's not great and no view. Complaints about minibars and kitchenettes.

Amenities

44/100
303 reviews

Outdated facilities with a decent entrance area. Elevator in need of updating. Unspectacular architecture.

Cleanliness

42/100
370 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Clean wellness & sports facilities.

Value

38/100
243 reviews

Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.

WiFi

21/100
53 reviews

Wifi quality could be improved.

Rated 68/100 based on reviews from couples.

Location is great. Good service.

Location

87/100
195 reviews

Great location near shopping and public transport. Not great access by car, with poorly rated parking. Parking should be cheaper.

Service

76/100
270 reviews

Professional, friendly service, especially at the bar. Management and housekeeping are decent. Room service is average. Booking process is sufficient.

Wellness Area

74/100
152 reviews

Awesome wellness and fitness areas.

Breakfast

61/100
61 reviews

Breakfast is decent but expensive.

Room

49/100
407 reviews

Inadequate minibars in older, poorly-maintained rooms. Rooms are spacious with standard beds. Small rooms and poorly cleaned bathrooms. Poor TV's and furniture, and inadequate room cleanliness. Shower can be a problem. No view and poor quality kitchenette.

Amenities

41/100
141 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

Cleanliness

36/100
159 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Value

34/100
113 reviews

Value for money could be better. High priced breakfast.

WiFi

10/100
20 reviews

Wifi quality could be improved.

Rated 75/100 based on reviews from families.

Terrific location. Great service.

Location

93/100
61 reviews

Great location near shopping and public transport.

Service

87/100
81 reviews

Friendly service and great reception. Room service is average.

Wellness Area

81/100
35 reviews

Great wellness & sports facilities.

Breakfast

60/100
21 reviews

Breakfast is decent but expensive.

Room

54/100
114 reviews

Well-sized, typical rooms with mediocre beds. Outdated, rooms with poor cleanliness and maintenance. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

Amenities

42/100
40 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Cleanliness

39/100
45 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Value

37/100
28 reviews

Value for money could be better. High priced breakfast.

WiFi

12/100
11 reviews

Wifi quality could be improved.

Rated 68/100 based on reviews from solo travelers.

Professional service. Great shopping.

Location

90/100
33 reviews

Great location near lots of shopping.

Service

79/100
48 reviews

Reception is average, but service is professional.

Wellness Area

76/100
24 reviews

Awesome wellness and fitness areas.

Breakfast

64/100
10 reviews

Breakfast is average.

Room

60/100
75 reviews

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms. Old rooms with poor furniture and TV's. Shower can be a problem.

Cleanliness

43/100
27 reviews

Rooms could be cleaner.

Amenities

41/100
20 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Value

36/100
20 reviews

Value for money could be better.

WiFi

8/100
6 reviews

Complaints about WiFi.

Rated 65/100 based on reviews from business travelers.

Good fitness area. Friendly atmosphere.

Location

86/100
20 reviews

Great location.

Wellness Area

75/100
8 reviews

Great wellness & sports facilities.

Service

75/100
25 reviews

Friendly service.

Room

50/100
40 reviews

Inadequately cleaned and maintained rooms and bathrooms. Average-sized rooms with great beds.

Cleanliness

43/100
14 reviews

Rooms could be cleaner.

Amenities

40/100
13 reviews

Hotel buildings could use some improvement.

Value

38/100
6 reviews

Value for money could be better.

Rated 80/100 based on reviews from all travelers.

Good wellness hotel. Great location.
Review Semantics by TrustYou

Property description

With a stay at K West Hotel & Spa, you'll be centrally located in London, within a 15-minute drive of Hyde Park and Westfield London Shopping Centre. This 4-star hotel is 3.8 mi (6.2 km) from Buckingham Palace and 4.5 mi (7.2 km) from Piccadilly Circus.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 219 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Westfield London Shopping Centre - 0.4 km / 0.3 mi
Kensington High Street - 1.1 km / 0.7 mi
Olympia Conference and Exhibition Centre - 1.1 km / 0.7 mi
Eventim Apollo - 1.5 km / 1 mi
Portobello Road Market - 2.2 km / 1.3 mi
Kensington Gardens - 2.3 km / 1.4 mi
Kensington Palace - 2.8 km / 1.8 mi
Imperial College London - 3.4 km / 2.1 mi
Royal Albert Hall - 3.5 km / 2.2 mi
Hyde Park - 3.6 km / 2.2 mi
Stamford Bridge Stadium - 3.7 km / 2.3 mi
Science Museum - 3.8 km / 2.4 mi
Victoria and Albert Museum - 3.8 km / 2.4 mi
Natural History Museum - 4.2 km / 2.6 mi
Park Lane - 4.5 km / 2.8 mi

The nearest airports are:
Heathrow Airport (LHR) - 21.3 km / 13.2 mi
London City Airport (LCY) - 24.1 km / 15 mi
Gatwick Airport (LGW) - 89.1 km / 55.3 mi
Luton Airport (LTN) - 53.5 km / 33.2 mi

The preferred airport for K West Hotel & Spa is Heathrow Airport (LHR).

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Health club
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Full-service spa
  • Accessible bathroom
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Number of buildings/towers - 1
  • Total number of rooms - 219
  • Number of floors - 7
  • Green Tourism Program
  • Luggage storage
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Library
  • Number of restaurants - 1
  • Spa services on site
  • Turkish bath/Hammam
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Sauna
  • Steam room
  • Elevator
  • Fitness facilities
  • Self parking (surcharge)
  • Concierge services

Pet friendly?

Pets not allowed

Misc. fees / Policies

  • Fee for continental breakfast: GBP 15 per person (approximately)
  • Self parking fee: GBP 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 25 per person, per day and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day
  • Spa fee: GBP 25 per person, per night

We have included all charges provided to us by the property.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows regional sanitization guidelines We're Good To Go (UK)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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