Location
Great location. Near enough to the city centre, with great sightseeing, shopping, and dining. Close to public transport and the train. Pricey, inconvenient parking. Reasonably accessible by car.
Service
Great entertainment, and friendly service, especially at the bar. Housekeeping is typical but service staff are very professional. Poorly managed with subpar restaurant service. Room service is average. Booking process is sufficient.
Wellness Area
Clean and nice sauna area. Good fitness area. Great wellness staff.
Breakfast
Breakfast is decent but expensive.
Food
Food is average but the overall dining experience is great. Pricey, subpar menu.
Room
Rooms are standard overall, but very spacious with comfortable beds. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms with poor TVs and no views. Shower can be a problem. Complaints about minibars and kitchenettes.
Amenities
Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.
Cleanliness
Bathrooms and rooms are untidy. Moderately clean hotel facilities. Clean wellness & sports facilities.
Value
Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.
WiFi
Wifi quality could be improved.