K West Hotel & Spa

Richmond Way, London W14 0AX GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Westfield London Shopping Centre
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Very good
4.0/5

Based on 3832 guest reviews

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  • Free WiFi
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Fitness facilities
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04/13/2021 - 04/14/2021
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 80/100 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

90/100
359 reviews

"Great location. Shopping, restaurants and bars in the area are great." Close to public transport and the train. Pricey, inconvenient parking. Reasonable sightseeing and quite near downtown.

Service

81/100
547 reviews

"Friendly staff and excellent housekeeping, with fun entertainment." Room service is average. Restaurant could offer better service. Smooth booking process. Bar service is acceptable.

Comfort

79/100
362 reviews

"Rooms and bathrooms are spacious and comfortable, with nice beds." AC needs updating.

Wellness Area

74/100
286 reviews

"Great fitness area with clean wellness facilities." Great wellness staff. Sauna not so nice.

Room

68/100
685 reviews

"Rooms are large and mostly clean, with great beds." Bathrooms are large but with substandard cleaning. Guests complain about maintenance, furnishing, TV's, and views. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Breakfast

66/100
134 reviews

"Breakfast is decent but expensive."

Cleanliness

55/100
230 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities." Clean wellness & sports facilities.

Value

49/100
212 reviews

"Value for money could be better. High priced breakfast." Normally priced food. Beverages could be cheaper.

WiFi

43/100
22 reviews

"Wifi quality could be improved."

Rated 77/100 based on reviews from couples.

"Friendly atmosphere. Beautiful architecture."

Location

91/100
100 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great. Pricey, inconvenient parking.

Service

85/100
152 reviews

"Friendly service and great reception. Room service is average."

Comfort

79/100
110 reviews

"Very comfortable, large rooms with great beds but insufficient A/C."

Wellness Area

71/100
77 reviews

"Great fitness area with clean wellness facilities."

Room

67/100
209 reviews

"Rooms are large and mostly clean, with great beds." Badly maintained and cleaned rooms with poor furnishings. Rooms need updating with bad TV's and A/C. Shower can be a problem.

Breakfast

64/100
34 reviews

"Breakfast is decent but expensive."

Cleanliness

56/100
69 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities." Clean wellness & sports facilities.

Value

43/100
69 reviews

"Value for money could be better. Pricey breakfast and dining."

WiFi

36/100
7 reviews

"Wifi quality could be improved."

Rated 79/100 based on reviews from solo travelers.

"Spacious rooms."

Location

90/100
16 reviews

"Great location near lots of shopping."

Comfort

82/100
22 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Service

80/100
24 reviews

"Friendly service."

Wellness Area

74/100
17 reviews

"Great wellness & sports facilities."

Room

65/100
39 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Untidy, poorly-kept rooms with poor furniture and bathrooms.

Breakfast

64/100
7 reviews

"Breakfast is average."

Cleanliness

57/100
13 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Value

53/100
17 reviews

"Fairly good value for money."

Rated 78/100 based on reviews from families.

"Stylish hotel. Great shopping."

Location

91/100
20 reviews

"Great location near lots of shopping."

Service

82/100
37 reviews

"Efficient, friendly service with a nice reception."

Comfort

80/100
26 reviews

"Great sized rooms, very comfortable with wonderful beds."

Wellness Area

71/100
6 reviews

"Great wellness & sports facilities."

Bar

69/100
6 reviews

"Standard bar."

Breakfast

67/100
11 reviews

"Breakfast is average."

Room

63/100
41 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Inadequately cleaned and maintained rooms and bathrooms.

Value

55/100
8 reviews

"Fairly good value for money."

Cleanliness

52/100
17 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Rated 77/100 based on reviews from business travelers.

"Clean hotel facilities. Great wellness & sports facilities."

Location

91/100
9 reviews

"Great location."

Service

82/100
19 reviews

"Friendly service and great reception."

Comfort

76/100
11 reviews

"Comfortable rooms and beds."

Wellness Area

75/100
8 reviews

"Great wellness & sports facilities."

Room

60/100
25 reviews

"Great beds in okay rooms." Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

53/100
10 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Value

47/100
7 reviews

"Value for money could be better."

Rated 75/100 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

91/100
11 reviews

"Great location near shopping and public transport."

Service

82/100
8 reviews

"Fantastic service."

Comfort

81/100
8 reviews

"Very comfortable."

Vibe

67/100
5 reviews

"Decent vibe."

Breakfast

62/100
7 reviews

"Breakfast is average."

Room

60/100
12 reviews

"Rooms are alright, but bathrooms are not great."

Value

50/100
6 reviews

"Fairly good value for money."

Rated 77/100 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

90/100
298 reviews

"Great location." Decent for sightseeing with lovely restaurants, bars and shopping nearby. Pricey, inconvenient parking. Close to public transport and the train.

Service

80/100
495 reviews

"Great entertainment and warm service. Room service is average." Decent housekeeping, but poor restaurant service. Smooth booking process. Bar service is acceptable.

Comfort

78/100
312 reviews

"Rooms and bathrooms are spacious and comfortable, with nice beds." Noise levels are OK, but A/C is poor.

Wellness Area

73/100
268 reviews

"Great fitness area with clean wellness facilities." Great wellness staff. Sauna not so nice.

Room

67/100
611 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem. No view and poor quality kitchenette.

Breakfast

64/100
105 reviews

"Breakfast is decent but expensive."

Cleanliness

53/100
209 reviews

"Rooms and bathrooms inadequately cleaned. Clean hotel facilities." Clean wellness & sports facilities.

Value

49/100
194 reviews

"Value for money could be better. High priced breakfast." Normally priced food. Beverages could be cheaper.

WiFi

41/100
20 reviews

"Wifi quality could be improved."

Rated 77/100 based on reviews from couples.

"Friendly atmosphere. Beautiful architecture."

Location

91/100
83 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great. Pricey, inconvenient parking.

Service

85/100
139 reviews

"Friendly service and great reception. Room service is average."

Comfort

78/100
99 reviews

"Great sized rooms, very comfortable with wonderful beds." Noise levels are OK, but A/C is poor.

Wellness Area

71/100
71 reviews

"Great fitness area with clean wellness facilities."

Room

67/100
194 reviews

"Rooms are large and mostly clean, with great beds." Badly maintained and cleaned rooms with poor furnishings. Rooms need updating with bad TV's and A/C. Shower can be a problem.

Breakfast

63/100
29 reviews

"Breakfast is decent but expensive."

Cleanliness

54/100
64 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities." Clean wellness & sports facilities.

Value

42/100
65 reviews

"Value for money could be better. Pricey breakfast and dining."

WiFi

36/100
7 reviews

"Wifi quality could be improved."

Rated 76/100 based on reviews from solo travelers.

"Spacious rooms."

Location

90/100
13 reviews

"Great location near lots of shopping."

Comfort

82/100
20 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Service

80/100
22 reviews

"Friendly service."

Wellness Area

74/100
16 reviews

"Great wellness & sports facilities."

Room

65/100
36 reviews

"Rooms are large and mostly clean, with great beds." Rooms in need of maintenance, with poorly rated bathrooms and furniture.

Breakfast

64/100
6 reviews

"Breakfast is average."

Cleanliness

57/100
12 reviews

"Room cleanliness is acceptable."

Value

53/100
16 reviews

"Fairly good value for money."

Rated 78/100 based on reviews from families.

"Stylish hotel. Great shopping."

Location

91/100
19 reviews

"Great location near lots of shopping."

Service

82/100
34 reviews

"Efficient, friendly service with a nice reception."

Comfort

80/100
25 reviews

"Great sized rooms, very comfortable with wonderful beds."

Wellness Area

71/100
5 reviews

"Great wellness & sports facilities."

Bar

69/100
6 reviews

"Standard bar."

Breakfast

67/100
11 reviews

"Breakfast is average."

Room

64/100
38 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Inadequately cleaned and maintained rooms and bathrooms.

Value

55/100
8 reviews

"Fairly good value for money."

Cleanliness

52/100
16 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Rated 75/100 based on reviews from business travelers.

"Clean hotel facilities. Great wellness & sports facilities."

Location

90/100
8 reviews

"Great location."

Service

82/100
17 reviews

"Friendly service."

Comfort

76/100
11 reviews

"Comfortable rooms and beds."

Wellness Area

75/100
8 reviews

"Great wellness & sports facilities."

Room

60/100
23 reviews

"Awesome beds, and reasonably clean rooms."

Cleanliness

54/100
8 reviews

"Room cleanliness is acceptable."

Value

46/100
6 reviews

"Value for money could be better."

Rated 84/100 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

91/100
5 reviews

"Great location."

Rated 73/100 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

92/100
13 reviews

"Great location."

Comfort

82/100
11 reviews

"Large, comfortable rooms."

Service

79/100
14 reviews

"Friendly service."

Vibe

72/100
6 reviews

"Awesome vibe. Relatively modern hotel."

Breakfast

69/100
6 reviews

"Breakfast is average."

Room

62/100
21 reviews

"Rooms spacious and relatively clean, but bathrooms are below average."

Food

61/100
7 reviews

"Food is all right."

Cleanliness

55/100
6 reviews

"Room cleanliness is acceptable."

Rated 80/100 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

89/100
8 reviews

"Great location."

Service

83/100
10 reviews

"Friendly service."

Comfort

82/100
8 reviews

"Large, comfortable rooms."

Room

63/100
13 reviews

"Spacious, standard rooms with poor bathrooms."

Cleanliness

58/100
5 reviews

"Quite clean."

Rated 80/100 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

92/100
7 reviews

"Great location."

Review Semantics by TrustYou

Property description

A stay at K West Hotel & Spa places you in the heart of London, within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street. This 4-star hotel is 0.7 mi (1.1 km) from Olympia Conference and Exhibition Centre and 1.7 mi (2.7 km) from Kensington Gardens.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.

Make yourself at home in one of the 219 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Westfield London Shopping Centre - 0.9 km / 0.5 mi
Kensington High Street - 1.1 km / 0.7 mi
Olympia Conference and Exhibition Centre - 1.1 km / 0.7 mi
Eventim Apollo - 1.5 km / 1 mi
Portobello Road Market - 2.2 km / 1.3 mi
Kensington Gardens - 2.3 km / 1.4 mi
Queensway - 2.6 km / 1.6 mi
Kensington Palace - 2.6 km / 1.6 mi
Royal Albert Hall - 3.5 km / 2.2 mi
Natural History Museum - 3.5 km / 2.2 mi
Stamford Bridge Stadium - 3.6 km / 2.2 mi
Hyde Park - 3.6 km / 2.2 mi
Science Museum - 3.8 km / 2.4 mi
Victoria and Albert Museum - 3.8 km / 2.4 mi
Imperial College London - 3.8 km / 2.4 mi

The nearest airports are:
Heathrow Airport (LHR) - 21.3 km / 13.2 mi
London City Airport (LCY) - 21.1 km / 13.1 mi
Gatwick Airport (LGW) - 51.7 km / 32.1 mi

The preferred airport for K West Hotel & Spa is Heathrow Airport (LHR).

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a steam room. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Meeting rooms
  • Spa tub
  • Television in common areas
  • Free WiFi
  • Health club
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Free newspapers in lobby
  • Full-service spa
  • Accessible bathroom
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Number of buildings/towers - 1
  • Total number of rooms - 219
  • Number of floors - 7
    • Luggage storage
    • Restaurant
    • Porter/bellhop
    • Multilingual staff
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Library
    • Bar/lounge
    • Turkish bath/Hammam
    • Spa services on site
    • Smoke-free property
    • Laundry facilities
    • Steam room
    • Elevator
    • Fitness facilities
    • Self parking (surcharge)
    • Concierge services

    Pet friendly?

    Pets not allowed

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for continental breakfast: GBP 12.00 per person (approximately)
    • Self parking fee: GBP 29 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: GBP 30.0 per night
    • Facilities fee: GBP 25 per person, per day and includes use of: sauna; spa tub; spa

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You'll be asked to pay the following charges at the property:

    • Deposit: GBP 50 per accommodation, per day
    • Spa fee: GBP 25 per person, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
    • Contactless check-in and contactless check-out are available.
    • The property affirms that it follows cleaning and disinfection practices of We're Good To Go (UK) guidelines.
    • Enhanced food service safety measures are in place.

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Staff temperature checks are conducted regularly

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Masks are compulsory at the property

    Contactless food service / room service is available

    Reservation might be required for some facilities onsite

    Food service has been amended for enhanced safety

    Property follows regional sanitization guidelines We're Good To Go (UK)

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

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