K West Hotel & Spa

Richmond Way, London W14 0AX GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Westfield London Shopping Centre
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06/26/2022 - 06/27/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of K West Hotel & Spa

Below are the verified reviews from guests that we have booked in recently:
"Schemed out of a Honeymoon…."
Overall score2.0/ 5
Traveling for a honeymoon I booked over a weeks stay at this hotel and spa. While traveling I had some delays, it happens right. I wasn’t worried because I paid in full so in my mind at least London wasn’t a stressor. The hotel texted me to check in digitally with their app. I tried doing this and their app was buggy. It wanted to ‘scan my passport’ but under airport WiFi or something it just kept erroring out. In my mind this meant oh well we will just have to miss a day. Nope. When we finally got there they had canceled our reservation. No warning email, no warning text, nothing. They just gave it away. To make it up for us they put us in a reserve room that was right next to the wonderful garbage trucks and buses on the bottom floor. Every night we were awoken by hotel staff taking their breaks in the side of the building or service vehicles coming in and out. Eventually we just decided to cut our losses and check out early. No refund, no apologies, just thanks for you money good day. My wife and I may as well stayed in a hostel. The Full English breakfast and area was nice though. It’s right by a main tube stop so getting around and leaving the dreaded place every morning was at least quick and easy.
(Individual traveller, booked 1 room), from US flag
07-May-2022 Verified review, stayed from Sun May 01 to Sat May 07 2022 at a $158.99 average nightly rate.

Summary of verified reviews

Rated 79/100 based on reviews from all travelers.

Good wellness hotel. Close to Central London. Located near shopping areas and has easy access to public transportation.

Location

91/100
384 reviews

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

Service

80/100
659 reviews

Friendly, professional service, great restaurant service, and good entertainment. Great housekeepers but less impressive management. Room service is average. Bar service is acceptable. Hotel security is ok.

Wellness Area

77/100
376 reviews

Great fitness area with clean wellness facilities. Great wellness staff.

Breakfast

64/100
135 reviews

Breakfast is decent but expensive.

Room

60/100
845 reviews

Average rooms, poorly cleaned and maintained. Comfortable beds in spacious rooms. Bathrooms are large but with substandard cleaning. Kitchenette, minibar, A/C and furniture not great quality. Old rooms with poor TVs and no views. Shower can be a problem.

Value

45/100
239 reviews

Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.

Cleanliness

44/100
353 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Clean wellness & sports facilities.

WiFi

20/100
50 reviews

Wifi quality could be improved.

Rated 73/100 based on reviews from couples.

Good accessibility by car. Luxurious Hotel.

Location

88/100
179 reviews

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Pricey, inconvenient parking.

Service

79/100
273 reviews

Great, professional service from reception and housekeeping. Room service is average. Management is acceptable. Bar service is acceptable. Booking process should be better organized.

Wellness Area

73/100
165 reviews

Awesome wellness and fitness areas.

Breakfast

61/100
52 reviews

Breakfast is decent but expensive.

Room

56/100
398 reviews

Rooms are standard overall, but very spacious with comfortable beds. Poorly maintained and cleaned rooms. Mediocre sized, poorly cleaned bathrooms. Old rooms with poor TVs and no views. Shower can be a problem. Complaints about minibars and kitchenettes.

Cleanliness

44/100
160 reviews

Bathrooms and rooms are untidy. Clean hotel facilities.

Value

36/100
116 reviews

Value for money could be better. Pricey breakfast and dining.

WiFi

12/100
21 reviews

Wifi quality could be improved.

Rated 76/100 based on reviews from families.

Good restaurant service.

Location

97/100
47 reviews

Great location near shopping and public transport.

Service

82/100
68 reviews

Wonderful and professional service, especially waitstaff. Room service is average.

Wellness Area

75/100
32 reviews

Great wellness & sports facilities.

Room

63/100
90 reviews

Rooms are standard overall, but very spacious with comfortable beds. Old rooms with problems in furnishing and bathroom cleanliness. Poorly maintained and cleaned rooms. Shower can be a problem.

Breakfast

61/100
21 reviews

Breakfast is decent but expensive.

Amenities

46/100
27 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Value

45/100
27 reviews

Value for money could be better. High priced breakfast.

Cleanliness

40/100
38 reviews

Bathrooms and rooms are untidy.

WiFi

12/100
10 reviews

Wifi quality could be improved.

Rated 72/100 based on reviews from solo travelers.

Good fitness area. Great shopping.

Location

91/100
32 reviews

Great location near lots of shopping.

Service

79/100
50 reviews

Efficient, friendly service with a nice reception. Room service is average.

Wellness Area

77/100
29 reviews

Awesome wellness and fitness areas.

Room

65/100
77 reviews

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms. Old rooms with poor furniture and TV's. Shower can be a problem.

Breakfast

64/100
10 reviews

Breakfast is average.

Value

46/100
23 reviews

Value for money could be better.

Cleanliness

44/100
30 reviews

Rooms could be cleaner.

WiFi

8/100
7 reviews

Wifi quality could be improved.

Rated 75/100 based on reviews from business travelers.

Professional service. Fantastic service.

Location

90/100
19 reviews

Great location.

Wellness Area

78/100
7 reviews

Great wellness & sports facilities.

Service

76/100
29 reviews

Friendly service.

Comfort

65/100
18 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

Room

54/100
36 reviews

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

50/100
11 reviews

Rooms could be cleaner.

Value

46/100
6 reviews

Value for money could be better.

Rated 72/100 based on reviews from all travelers.

Good wellness hotel. Close to Central London. Located near shopping areas and has easy access to public transportation.

Location

93/100
7 reviews

Great location.

Room

51/100
8 reviews

Room is all right.

Rated 71/100 based on reviews from all travelers.

Good wellness hotel. Close to Central London. Located near shopping areas and has easy access to public transportation.

Location

90/100
372 reviews

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

Service

79/100
648 reviews

Friendly, professional service, great restaurant service, and good entertainment. Great housekeepers but less impressive management. Room service is average. Bar service is acceptable. Hotel security is ok.

Wellness Area

77/100
371 reviews

Great fitness area with clean wellness facilities. Great wellness staff.

Breakfast

62/100
128 reviews

Breakfast is decent but expensive.

Room

60/100
829 reviews

Average rooms, poorly cleaned and maintained. Comfortable beds in spacious rooms. Mediocre sized, poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Old rooms with poor TVs and no views. Shower can be a problem.

Value

45/100
235 reviews

Value for money could be better. Pricey breakfast and dining.

Cleanliness

44/100
346 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Clean wellness & sports facilities.

WiFi

22/100
46 reviews

Wifi quality could be improved.

Rated 69/100 based on reviews from couples.

Good accessibility by car. Luxurious Hotel.

Location

87/100
175 reviews

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Pricey, inconvenient parking.

Service

79/100
267 reviews

Great, professional service from reception and housekeeping. Room service is average. Management is acceptable. Bar service is acceptable. Booking process should be better organized.

Wellness Area

73/100
162 reviews

Awesome wellness and fitness areas.

Breakfast

60/100
51 reviews

Breakfast is decent but expensive.

Room

57/100
390 reviews

Rooms are standard overall, but very spacious with comfortable beds. Poorly maintained and cleaned rooms. Mediocre sized, poorly cleaned bathrooms. Old rooms with poor TVs and no views. Shower can be a problem. Complaints about minibars and kitchenettes.

Cleanliness

44/100
157 reviews

Bathrooms and rooms are untidy. Clean hotel facilities.

Value

35/100
114 reviews

Value for money could be better. Pricey breakfast and dining.

WiFi

13/100
20 reviews

Wifi quality could be improved.

Rated 75/100 based on reviews from families.

Good restaurant service.

Location

96/100
44 reviews

Great location near shopping and public transport.

Service

82/100
66 reviews

Professional service. Room service is average.

Wellness Area

75/100
32 reviews

Great wellness & sports facilities.

Room

62/100
85 reviews

Rooms are standard overall, but very spacious with comfortable beds. Old rooms with problems in furnishing and bathroom cleanliness. Poorly maintained and cleaned rooms. Shower can be a problem.

Breakfast

60/100
19 reviews

Breakfast is decent but expensive.

Amenities

46/100
26 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Value

45/100
27 reviews

Value for money could be better. High priced breakfast.

Cleanliness

40/100
35 reviews

Bathrooms and rooms are untidy.

WiFi

12/100
9 reviews

Wifi quality could be improved.

Rated 66/100 based on reviews from solo travelers.

Good fitness area. Great shopping.

Location

91/100
30 reviews

Great location near lots of shopping.

Service

79/100
50 reviews

Efficient, friendly service with a nice reception. Room service is average.

Wellness Area

77/100
29 reviews

Awesome wellness and fitness areas.

Room

65/100
77 reviews

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms. Old rooms with poor furniture and TV's. Shower can be a problem.

Breakfast

63/100
9 reviews

Breakfast is average.

Value

46/100
23 reviews

Value for money could be better.

Cleanliness

44/100
30 reviews

Rooms could be cleaner.

WiFi

8/100
6 reviews

Complaints about WiFi.

Rated 72/100 based on reviews from business travelers.

Professional service.

Location

90/100
19 reviews

Great location.

Wellness Area

78/100
7 reviews

Great wellness & sports facilities.

Service

76/100
28 reviews

Friendly service.

Comfort

65/100
18 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

Room

54/100
36 reviews

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

50/100
11 reviews

Rooms could be cleaner.

Value

44/100
5 reviews

Value for money could be better.

Review Semantics by TrustYou

Property description

A stay at K West Hotel & Spa places you in the heart of London, within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street. This 4-star hotel is 2.2 mi (3.5 km) from Royal Albert Hall and 2.3 mi (3.7 km) from Hyde Park.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 219 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Westfield London Shopping Centre - 0.9 km / 0.5 mi
Kensington High Street - 1.1 km / 0.7 mi
Eventim Apollo - 1.5 km / 1 mi
Cromwell Road - 1.7 km / 1.1 mi
Kensington Gardens - 2.3 km / 1.4 mi
Kensington Palace - 2.8 km / 1.8 mi
Imperial College London - 3.4 km / 2.1 mi
Natural History Museum - 3.5 km / 2.2 mi
Royal Albert Hall - 3.5 km / 2.2 mi
Hyde Park - 3.6 km / 2.2 mi
Stamford Bridge Stadium - 3.7 km / 2.3 mi
Science Museum - 3.8 km / 2.4 mi
Victoria and Albert Museum - 3.8 km / 2.4 mi
Park Lane - 4.5 km / 2.8 mi
Harrods - 4.6 km / 2.8 mi

The nearest airports are:
Heathrow Airport (LHR) - 21.3 km / 13.2 mi
London City Airport (LCY) - 24.2 km / 15 mi
Gatwick Airport (LGW) - 89.1 km / 55.3 mi
Luton Airport (LTN) - 53.5 km / 33.2 mi

The preferred airport for K West Hotel & Spa is Heathrow Airport (LHR).

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Health club
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Full-service spa
  • Accessible bathroom
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Total number of rooms - 219
  • Number of floors - 7
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Library
  • Number of restaurants - 1
  • Spa services on site
  • Turkish bath/Hammam
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Sauna
  • Steam room
  • Elevator
  • Fitness facilities
  • Self parking (surcharge)
  • Concierge services

Pet friendly?

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 15 per person (approximately)
  • Self parking fee: GBP 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 25 per person, per day and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day
  • Spa fee: GBP 25 per person, per night

We have included all charges provided to us by the property.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows regional sanitization guidelines We're Good To Go (UK)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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