K West Hotel & Spa

Richmond Way, London W14 0AX GB
View map Reservations: +44 808 164 1057
4.0 Star property In London (Shepherd's Bush)
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Very good
4.0/5

Based on 963 guest reviews

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  • Free WiFi
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Fitness facilities
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10/20/2021 - 10/21/2021
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 80/100 based on reviews from all travelers.

"Good wellness hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

88/100
318 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

Wellness Area

78/100
321 reviews

"Great fitness area with clean wellness facilities." Great wellness staff. Sauna not so nice.

Service

76/100
557 reviews

"Great entertainment and warm service." Reasonable restaurant, but questionable management. Room service is average. Housekeeping is satisfactory. The bar needs better service. Hotel security is ok.

Breakfast

63/100
108 reviews

"Breakfast is decent but expensive."

Room

61/100
685 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Old rooms with poor TVs and no views. Shower can be a problem. Complaints about minibars and kitchenettes.

Food

61/100
124 reviews

"Food is average but the overall dining experience is great." Pricey food and unpopular desserts.

Cleanliness

47/100
280 reviews

"Bathrooms and rooms are untidy. Clean wellness & sports facilities."

Value

44/100
196 reviews

"Value for money could be better. Pricey breakfast and dining."

WiFi

27/100
29 reviews

"Wifi quality could be improved."

Rated 73/100 based on reviews from couples.

"Luxurious Hotel. Near city centre."

Location

85/100
127 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great. Pricey, inconvenient parking. Reasonably accessible by car.

Service

78/100
215 reviews

"Friendly service and good reception." Average wait staff and housekeeping. Room service is average. Booking process should be better organized. The bar needs better service.

Wellness Area

72/100
124 reviews

"Great fitness area with clean wellness facilities."

Breakfast

63/100
39 reviews

"Breakfast is decent but expensive."

Room

58/100
296 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Old rooms with poor TVs and no views. Shower can be a problem.

Cleanliness

43/100
118 reviews

"Bathrooms and rooms are untidy. Clean hotel facilities." Clean wellness & sports facilities.

Value

41/100
83 reviews

"Value for money could be better. Pricey breakfast and dining."

WiFi

14/100
12 reviews

"Wifi quality could be improved."

Rated 77/100 based on reviews from families.

"Great dining experience."

Location

91/100
28 reviews

"Great location near lots of shopping."

Wellness Area

78/100
19 reviews

"Great wellness & sports facilities."

Comfort

77/100
39 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Service

77/100
49 reviews

"Friendly service and great reception. Room service is average."

Breakfast

63/100
13 reviews

"Breakfast is average."

Room

62/100
64 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Older, poorly cleaned and maintained rooms and bathrooms.

Value

47/100
18 reviews

"Value for money could be better."

Cleanliness

45/100
25 reviews

"Rooms could be cleaner."

WiFi

22/100
6 reviews

"Wifi quality could be improved."

Rated 76/100 based on reviews from solo travelers.

"Good fitness area."

Location

87/100
21 reviews

"Great location near lots of shopping."

Wellness Area

80/100
26 reviews

"Awesome wellness and fitness areas."

Service

78/100
36 reviews

"Reception is decent, with overall friendly and professional service."

Room

65/100
52 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Inadequately cleaned and maintained rooms and bathrooms.

Breakfast

63/100
5 reviews

"Breakfast is average."

Amenities

59/100
20 reviews

"Average hotel building."

Cleanliness

50/100
21 reviews

"Rooms could be cleaner."

Value

44/100
16 reviews

"Value for money could be better."

Rated 69/100 based on reviews from business travelers.

"Friendly atmosphere. Great location."

Location

88/100
10 reviews

"Great location."

Wellness Area

75/100
7 reviews

"Great wellness & sports facilities."

Service

70/100
18 reviews

"Friendly service."

Vibe

54/100
5 reviews

"Decent vibe."

Room

47/100
20 reviews

"Poor rooms and bathrooms."

Value

41/100
8 reviews

"Value for money could be better."

Rated 75/100 based on reviews from all travelers.

"Good wellness hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

87/100
5 reviews

"Great location."

Comfort

73/100
5 reviews

"Very comfortable."

Room

51/100
8 reviews

"Rooms are alright, but bathrooms are not great."

Rated 61/100 based on reviews from all travelers.

"Good wellness hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Service

74/100
7 reviews

"Friendly service."

Room

49/100
8 reviews

"Room needs to be improved."

Rated 72/100 based on reviews from all travelers.

"Good wellness hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

88/100
300 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking. Reasonably accessible by car.

Wellness Area

78/100
318 reviews

"Great fitness area with clean wellness facilities." Great wellness staff. Sauna not so nice.

Service

76/100
537 reviews

"Great entertainment and warm service." Reasonable restaurant, but questionable management. Room service is average. Housekeeping is satisfactory. The bar needs better service. Hotel security is ok.

Room

62/100
655 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Rooms needing updating with poor quality A/C and minibars. No view and poor quality kitchenette.

Breakfast

62/100
96 reviews

"Breakfast is decent but expensive."

Cleanliness

47/100
270 reviews

"Bathrooms and rooms are untidy. Clean hotel facilities." Clean wellness & sports facilities.

Value

44/100
190 reviews

"Value for money could be better. Pricey breakfast and dining."

WiFi

27/100
29 reviews

"Wifi quality could be improved."

Rated 71/100 based on reviews from couples.

"Luxurious Hotel. Clean wellness & sports facilities."

Location

85/100
125 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great. Pricey, inconvenient parking. Reasonably accessible by car.

Service

77/100
209 reviews

"Friendly service and good reception." Average wait staff and housekeeping. Room service is average. Booking process should be better organized.

Wellness Area

72/100
124 reviews

"Great fitness area with clean wellness facilities."

Breakfast

63/100
39 reviews

"Breakfast is decent but expensive."

Room

58/100
289 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Old rooms with poor TVs and no views.

Cleanliness

44/100
116 reviews

"Bathrooms and rooms are untidy. Clean hotel facilities." Clean wellness & sports facilities.

Value

41/100
83 reviews

"Value for money could be better. Pricey breakfast and dining."

WiFi

14/100
12 reviews

"Wifi quality could be improved."

Rated 75/100 based on reviews from families.

"Great dining experience."

Location

91/100
28 reviews

"Great location near lots of shopping."

Wellness Area

78/100
19 reviews

"Great wellness & sports facilities."

Comfort

77/100
39 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Service

77/100
49 reviews

"Friendly service and great reception. Room service is average."

Breakfast

63/100
13 reviews

"Breakfast is average."

Room

63/100
63 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Inadequately cleaned and maintained rooms and bathrooms.

Value

47/100
18 reviews

"Value for money could be better."

Cleanliness

45/100
25 reviews

"Rooms could be cleaner."

WiFi

22/100
6 reviews

"Wifi quality could be improved."

Rated 72/100 based on reviews from solo travelers.

"Good fitness area."

Location

87/100
21 reviews

"Great location near lots of shopping."

Wellness Area

80/100
26 reviews

"Awesome wellness and fitness areas."

Service

78/100
36 reviews

"Reception is decent, with overall friendly and professional service."

Room

64/100
51 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Inadequately cleaned and maintained rooms and bathrooms.

Breakfast

63/100
5 reviews

"Breakfast is average."

Amenities

59/100
20 reviews

"Average hotel building."

Cleanliness

50/100
21 reviews

"Rooms could be cleaner."

Value

44/100
16 reviews

"Value for money could be better."

Rated 68/100 based on reviews from business travelers.

"Location is great. Wellness & sports facilities were pleasant enough."

Location

88/100
9 reviews

"Great location."

Wellness Area

75/100
7 reviews

"Great wellness & sports facilities."

Service

70/100
17 reviews

"Service is average, but very friendly."

Amenities

49/100
8 reviews

"Hotel buildings could use some improvement."

Room

48/100
19 reviews

"Room needs to be improved."

Value

41/100
7 reviews

"Value for money could be better."

Rated 74/100 based on reviews from all travelers.

"Good wellness hotel. Close to Central London. Located near shopping areas and has easy access to public transportation."

Service

80/100
6 reviews

"Fantastic service."

Room

54/100
7 reviews

"Room is all right."

Review Semantics by TrustYou

Property description

A stay at K West Hotel & Spa places you in the heart of London, within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street. This 4-star hotel is 1.7 mi (2.7 km) from Kensington Gardens and 1.8 mi (2.8 km) from Kensington Palace.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.

Make yourself at home in one of the 219 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Westfield London Shopping Centre - 0.9 km / 0.5 mi
Kensington High Street - 1.1 km / 0.7 mi
Kensington Gardens - 2.3 km / 1.4 mi
Queensway - 2.6 km / 1.6 mi
Kensington Palace - 2.6 km / 1.6 mi
Natural History Museum - 3.5 km / 2.2 mi
Royal Albert Hall - 3.5 km / 2.2 mi
Hyde Park - 3.6 km / 2.2 mi
Stamford Bridge Stadium - 3.7 km / 2.3 mi
Victoria and Albert Museum - 3.8 km / 2.4 mi
Imperial College London - 3.8 km / 2.4 mi
Park Lane - 4.5 km / 2.8 mi
Harrods - 4.6 km / 2.8 mi
Marble Arch - 4.6 km / 2.8 mi
Oxford Street - 4.6 km / 2.9 mi

The nearest airports are:
Heathrow Airport (LHR) - 21.2 km / 13.2 mi
London City Airport (LCY) - 24.5 km / 15.2 mi
Gatwick Airport (LGW) - 89.1 km / 55.3 mi
Luton Airport (LTN) - 53.5 km / 33.2 mi

The preferred airport for K West Hotel & Spa is Heathrow Airport (LHR).

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a steam room. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Meeting rooms
  • Spa tub
  • Television in common areas
  • Free WiFi
  • Health club
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Free newspapers in lobby
  • Full-service spa
  • Accessible bathroom
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Number of buildings/towers - 1
  • Total number of rooms - 219
  • Number of floors - 7
    • Luggage storage
    • Restaurant
    • Porter/bellhop
    • Multilingual staff
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Library
    • Bar/lounge
    • Spa services on site
    • Turkish bath/Hammam
    • Smoke-free property
    • Laundry facilities
    • Steam room
    • Elevator
    • Fitness facilities
    • Self parking (surcharge)
    • Concierge services

    Pet friendly?

    Pets not allowed

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for continental breakfast: GBP 12.00 per person (approximately)
    • Self parking fee: GBP 29 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: GBP 30.0 per night
    • Facilities fee: GBP 25 per person, per day and includes use of: sauna; spa tub

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You'll be asked to pay the following charges at the property:

    • Deposit: GBP 50 per accommodation, per day
    • Spa fee: GBP 25 per person, per night

    We have included all charges provided to us by the property.

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
    • Contactless check-in and contactless check-out are available.
    • Enhanced food service safety measures are in place.
    • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

    Cleaning policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Staff temperature checks are conducted regularly

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Masks are compulsory at the property

    Contactless food service / room service is available

    Reservation might be required for some facilities onsite

    Food service has been amended for enhanced safety

    Property follows regional sanitization guidelines We're Good To Go (UK)

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

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