Europa Gatwick Hotel & Spa

Location is ok. Accessible by car, but parking is a hassle. Good access to airport. Affordable parking. Not many options for shopping.

WiFi is decent and okay-priced. Wifi quality could be improved.

Fairly friendly, professional staff, but complaints about reception. Old, neglected rooms with uncomfortable beds, yet lovely views. Housekeeping and management are lacking. Booking process should be better organized. Hotel security can be an issue. Room service is average.

Some complaints about quality and price of breakfast.

Poor dining experience with untidy dining area. Food prices are okay, but sub-par menu. Low rated side dishes and snacks.

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Small, outdated rooms in need of better maintenance. Badly cleaned rooms and uncomfortable beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. No views, TV's and A/C substandard.

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

Outdated facilities with a decent entrance area. Architecture not so nice. Elevator in need of updating.