Europa Gatwick Hotel & Spa

"Location is ok. Accessible by car, but parking is a hassle." Good access to airport. Affordable parking. Not many options for shopping.

"WiFi is decent and okay-priced. Wifi quality could be improved."

"Relatively friendly and professional service." Guests complain about reception staff and management. Poorly rated housekeeping and restaurant service. Booking process should be better organized. Hotel security is ok. Room service could have been improved.

"Pretty standard, but affordable bar. Alcoholic drinks are not the best."

"Some complaints about quality and price of breakfast."

"Poorly-maintained, small, old rooms with inadequate A/C." Untidy rooms with bad beds, TV's, furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

"Dining is not great with untidy dining area and poor menu." Low rated side dishes and snacks.

"Outdated facilities with a decent entrance area." Architecture not so nice. Elevator in need of updating.