Crowne Plaza London Docklands

Western Gateway, London E16 1AL GB
View map Reservations: +44 808 164 1057
4.0 Star property In London (Docklands)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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09/18/2021 - 09/19/2021
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Crowne Plaza London Docklands

Below are the verified reviews from guests that we have booked in recently:
"Everything was perfect."
Overall score5.0/ 5
Loved our stay. Staff friendly, efficient and helpful. Room ticked all boxes. Bed and pillows comfortable, room quiet (thought as it was next to the lift it would be noisy but didn’t hear a peep!), coffee making facilities and coffee great. Breakfast fantastic and great that it was cheaper if booked the day before. Great hairdryer. Thanks for a great time.
(Individual traveller, booked 1 room), from GB flag
28-Jan-2020 Verified review, stayed from Fri Jan 24 to Sun Jan 26 2020 at a £130.08 average nightly rate.
"Only Okay"
Overall score2.0/ 5
Customer service wasn't the best, I appreciate it was a busy weekend with lots going on at the excel, but not once did anyone apologise for our wait and the restaurant staff were probably the rudest. Taking 30mins to sit us and take our order and then waiting an hour for food. The rooms were comfortable but the showers were terrible! Happy enough with the discounted price we paid, but would never pay the full price!
(Individual traveller, booked 1 room), from GB flag
27-Jan-2020 Verified review, stayed from Fri Jan 24 to Mon Jan 27 2020 at a £102.69 average nightly rate.

Property description

With a stay at Crowne Plaza London - Docklands in London (Docklands), you'll be within a 10-minute drive of London Stadium and Excel Exhibition Centre. This 4-star hotel is 3.5 mi (5.6 km) from Queen Elizabeth Olympic Park and 3.7 mi (5.9 km) from O2 Arena.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 210 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Excel Exhibition Centre - 1.2 km / 0.7 mi
O2 Arena - 3.2 km / 2 mi
Queen Elizabeth Olympic Park - 4.8 km / 3 mi
London Stadium - 5.6 km / 3.5 mi
Westfield Stratford City - 6.1 km / 3.8 mi
Brick Lane - 6.8 km / 4.2 mi
Victoria Park - 7.2 km / 4.5 mi
Tower of London - 7.7 km / 4.8 mi
Tower Bridge - 8 km / 5 mi
Liverpool Street - 8.4 km / 5.2 mi
HMS Belfast - 8.9 km / 5.5 mi
Museum of London - 9 km / 5.6 mi
Borough Market - 9 km / 5.6 mi
The Shard - 9.2 km / 5.7 mi
London Bridge - 9.5 km / 5.9 mi

The nearest airports are:
London City Airport (LCY) - 3.7 km / 2.3 mi
Heathrow Airport (LHR) - 102.7 km / 63.8 mi
Gatwick Airport (LGW) - 80.6 km / 50.1 mi
Stansted Airport (STN) - 54.7 km / 34 mi
London (SEN-Southend) - 57.8 km / 35.9 mi

The preferred airport for Crowne Plaza London - Docklands is London City Airport (LCY).

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include babysitting/childcare (surcharge), wedding services, and a banquet hall.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Parking (limited spaces)
  • Babysitting or childcare (surcharge)
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Wedding services
  • Tours/ticket assistance
  • Accessible bathroom
  • One meeting room
  • Number of buildings/towers - 1
  • Total number of rooms - 210
  • Number of floors - 5
  • Indoor pool
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Conference space
  • Self parking (surcharge)
  • ATM/banking
  • Concierge services

Airport & shuttle information

London City Airport is 1.5 miles down the road and can be reach in 6 minutes by taxi. via DLR train the airport can also be reached. Taxi costs approx £7.00 to £10.00

Is there an airport shuttle? Sorry but no airport shuttle is available.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.99 per person (approximately)
  • Self parking fee: GBP 20.00 per day (in/out privileges)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

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