Crowne Plaza London Gatwick Airport

Langley Drive, Crawley RH11 7SX GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Crawley Town Hall
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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03/09/2021 - 03/10/2021
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

80
Good

Summary of 1,266 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 80/100 based on reviews from all travelers.

"Good business hotel. Close to Gatwick Airport. Close to parking areas and the airport."

Location

87/100
145 reviews

"Great location. Good car access, but so-so parking." Near to public transport and the airport. Shopping, restaurants and bars in the area are great. Standard parking prices.

Wellness Area

86/100
6 reviews

"Awesome wellness and fitness areas."

WiFi

83/100
6 reviews

"Good internet service."

Service

80/100
288 reviews

"Service is generally friendly, although bar service is poor." Professional service with great waitstaff and management, but so-so housekeeping. Room service could have been improved. Shuttle service is ok.

Breakfast

76/100
74 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

69/100
76 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Vibe

60/100
74 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere. Entrance area is ok. Good for business people. Good choice for a city trip. Perfect airport hotel.

Room

59/100
324 reviews

"Reasonably clean rooms with standard beds and TV's." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. No view, with subpar minibars, furniture and air conditioning. Shower can be a problem.

Comfort

46/100
163 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 82/100 based on reviews from couples.

"Clean hotel facilities."

Location

86/100
20 reviews

"Great location near the airport."

Service

83/100
34 reviews

"Friendly service and great reception."

Breakfast

78/100
14 reviews

"Tasty breakfast."

Cleanliness

70/100
12 reviews

"Good cleanliness in rooms, but so-so in the building." Clean hotel facilities.

Room

58/100
56 reviews

"Rooms are clean and decent overall with okay beds." Small rooms with below average bathrooms and poor maintenance.

Vibe

52/100
5 reviews

"Decent vibe."

Comfort

46/100
28 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 75/100 based on reviews from families.

"Great location."

Location

87/100
20 reviews

"Great location with good parking availability."

Breakfast

78/100
10 reviews

"Tasty breakfast."

Service

77/100
41 reviews

"Friendly service and great reception."

Cleanliness

67/100
11 reviews

"Room cleanliness is acceptable."

Room

57/100
39 reviews

"Rooms are quite clean and beds are standard." Smaller, poorly maintained rooms with subpar bathrooms and A/C.

Bar

56/100
7 reviews

"Standard bar."

Vibe

52/100
9 reviews

"Decent vibe. Hotel could use some updating."

Comfort

47/100
29 reviews

"Guests complained about room size, comfort, beds, and A/C."

Rated 81/100 based on reviews from solo travelers.

"Good access to airport. Tasty breakfast."

Location

86/100
12 reviews

"Great location near the airport."

Service

82/100
17 reviews

"Friendly service and great reception."

Breakfast

76/100
7 reviews

"Tasty breakfast."

Food

64/100
5 reviews

"Food is all right."

Room

55/100
29 reviews

"Great beds in okay rooms." Small rooms with below average bathrooms and poor maintenance.

Vibe

52/100
5 reviews

"Decent vibe."

Comfort

48/100
17 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 81/100 based on reviews from business travelers.

"Nice building. Fantastic service."

Location

85/100
6 reviews

"Great location."

Service

82/100
16 reviews

"Friendly service."

Breakfast

74/100
5 reviews

"Tasty breakfast."

Room

48/100
12 reviews

"Room needs to be improved."

Comfort

43/100
6 reviews

"More comfort would be nice."

Rated 77/100 based on reviews from all travelers.

"Good business hotel. Close to Gatwick Airport. Close to parking areas and the airport."

Wellness Area

86/100
6 reviews

"Awesome wellness and fitness areas."

Location

86/100
137 reviews

"Great location. Good car access, but so-so parking." Near to public transport and the airport. Shopping, restaurants and bars in the area are great. Standard parking prices.

WiFi

81/100
5 reviews

"Good internet service."

Service

80/100
271 reviews

"Service is generally friendly, although bar service is poor." Professional service with great waitstaff and management, but so-so housekeeping. Room service could have been improved.

Breakfast

74/100
69 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

68/100
68 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Vibe

59/100
69 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere. Entrance area is ok.

Room

58/100
302 reviews

"Rooms are decently clean with okay beds and TVs, but low quality furniture." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poor air conditioning and minibars in small rooms with no view. Shower can be a problem.

Comfort

45/100
153 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 82/100 based on reviews from couples.

"Good access to airport. Clean hotel facilities."

Location

86/100
19 reviews

"Great location near the airport."

Service

83/100
33 reviews

"Friendly service and great reception."

Breakfast

78/100
12 reviews

"Tasty breakfast."

Cleanliness

70/100
12 reviews

"Good cleanliness in rooms, but so-so in the building." Clean hotel facilities.

Room

59/100
54 reviews

"Rooms are clean and decent overall with okay beds." Small rooms with below average bathrooms and poor maintenance.

Vibe

52/100
5 reviews

"Decent vibe."

Comfort

46/100
27 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 73/100 based on reviews from families.

"Great location."

Location

86/100
18 reviews

"Great location with good parking availability."

Breakfast

78/100
9 reviews

"Tasty breakfast."

Service

78/100
39 reviews

"Friendly service and great reception."

Cleanliness

66/100
9 reviews

"Room cleanliness is acceptable."

Bar

57/100
6 reviews

"Standard bar."

Room

56/100
36 reviews

"Rooms are quite clean and beds are standard." Smaller, poorly maintained rooms with subpar bathrooms and A/C.

Vibe

52/100
9 reviews

"Decent vibe. Hotel could use some updating."

Comfort

47/100
27 reviews

"Guests complained about room size, comfort, beds, and A/C."

Rated 80/100 based on reviews from solo travelers.

"Tasty breakfast."

Location

85/100
10 reviews

"Great location."

Service

82/100
15 reviews

"Friendly service and great reception."

Breakfast

76/100
7 reviews

"Tasty breakfast."

Food

64/100
5 reviews

"Food is all right."

Room

53/100
26 reviews

"Great beds in okay rooms. Poor maintenance in rooms and bathrooms."

Comfort

48/100
15 reviews

"The beds are great, but otherwise not very comfortable."

Rated 81/100 based on reviews from business travelers.

"Nice building. Fantastic service."

Location

85/100
6 reviews

"Great location."

Service

82/100
16 reviews

"Friendly service."

Room

48/100
11 reviews

"Room needs to be improved."

Comfort

42/100
5 reviews

"More comfort would be nice."

Review Semantics by TrustYou

Property description

A stay at Crowne Plaza London- Gatwick Airport places you in the heart of Crawley, steps from Manor Royal Business Park and a 2-minute drive from Crawley Town Hall. This 4-star hotel is 9.8 mi (15.7 km) from Lingfield Park Racecourse and Golf Club and 11.6 mi (18.6 km) from Surrey Hills.

Grab a bite to eat at Cube Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Make yourself at home in one of the 294 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Manor Royal Business Park - 0.1 km / 0.1 mi
Crawley Town Hall - 1.3 km / 0.8 mi
St. John the Baptist Church - 1.5 km / 0.9 mi
County Mall Shopping Centre - 1.8 km / 1.1 mi
Hawth Theatre - 2.7 km / 1.7 mi
Broadfield Stadium - 3 km / 1.9 mi
Ifield Golf Club - 3.5 km / 2.2 mi
K2 Crawley Leisure Center - 3.5 km / 2.2 mi
Tilgate Park - 3.8 km / 2.4 mi
High Weald - 4.5 km / 2.8 mi
Worth St. Nicholas' Church - 4.8 km / 3 mi
Buchan Country Park - 4.9 km / 3 mi
Gatwick Aviation Museum - 4.9 km / 3.1 mi
Worth Way Country Park - 5.8 km / 3.6 mi
Tulley's Farm - 7.2 km / 4.4 mi

The nearest airports are:
Gatwick Airport (LGW) - 4.7 km / 2.9 mi
Heathrow Airport (LHR) - 73.4 km / 45.6 mi
London City Airport (LCY) - 78.2 km / 48.6 mi

The preferred airport for Crowne Plaza London- Gatwick Airport is Gatwick Airport (LGW).

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Wheelchair accessible (may have limitations)
  • Newspapers in lobby (surcharge)
  • Ballroom
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Spa treatment room(s)
  • Designated smoking areas
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Wedding services
  • Luggage storage
  • Restaurant
  • Express check-out
  • Number of buildings/towers - 1
  • Total number of rooms - 294
  • Number of floors - 7
    • Porter/bellhop
    • Multilingual staff
    • 24-hour front desk
    • Conference center
    • Breakfast available (surcharge)
    • Barbecue grill(s)
    • Bar/lounge
    • Spa services on site
    • Safe-deposit box at front desk
    • Coffee/tea in common areas
    • Designated smoking areas (fines apply)
    • Snack bar/deli
    • Laundry facilities
    • Elevator
    • Fitness facilities
    • Conference space
    • Self parking (surcharge)
    • Computer station
    • Terrace
    • 24-hour business center
    • Concierge services

    Airport & shuttle information

    3 miles from Gatwick AirportTaxi approx £10.00 each way

    Is there an airport shuttle? Sorry but no airport shuttle is available.

    Pet friendly?

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    No pets except guide dogs

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for English breakfast: GBP 16.95 per person (approximately)
    • Self parking fee: GBP 10 per day
    • Early check-in is available for a fee (subject to availability, amount varies)
    • Late check-out fee: GBP 10 (subject to availability)
    • Rollaway bed fee: GBP 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
    • Contactless check-in and contactless check-out are available.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
    • The property affirms that it follows cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.
    • Enhanced food service safety measures are in place.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for lunch

    Individually-wrapped food options are available for dinner

    Individually-wrapped food options are available through room service

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Electrostatic spray is used for disinfection

    Cashless transactions are available

    Masks are compulsory at the property

    Contactless food service / room service is available

    Reservation might be required for some facilities onsite

    Food service has been amended for enhanced safety

    Property follows regional sanitization guidelines We're Good To Go (UK)

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

    Essential Workers Only - YES

    Property confirms they are implementing enhanced cleaning measures

    About Crowne Plaza Hotels

    • Early check-in available and ideal for business travelers on the go
    • Luxurious, soft bedding and aromatherapy kit provided
    • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
    • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
    • Wireless internet available in guest rooms, suites, business center, and public areas

    The Crowne Plaza Hotels highlights above are subject to change without notice.

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    Testimonials:

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