Crowne Plaza London Gatwick Airport An Ihg Hotel

Langley Drive, Crawley RH11 7SX GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Crawley Town Hall
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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05/21/2022 - 05/22/2022
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

80
Very Good

Summary of 1,037 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 80/100 based on reviews from all travelers.

"Good business hotel. Close to Gatwick Airport. Close to parking areas and the airport."

Location

93/100
107 reviews

"Great location near the airport. Standard parking prices." Good accessibility by car.

Wellness Area

86/100
13 reviews

"Awesome wellness and fitness areas."

Service

81/100
268 reviews

"Great management and friendly, professional staff." Decent reception, but less impressive bar service. Room service could have been improved. Housekeeping can be a problem. Smooth booking process.

Breakfast

75/100
94 reviews

"Tasty breakfast."

Cleanliness

73/100
106 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so." Dining area is relatively clean.

WiFi

71/100
6 reviews

"Good internet service."

Room

61/100
279 reviews

"Beds are decent and rooms are average sized, but old and with inadequate A/C." Small but relatively clean bathrooms. Tidy rooms and great minibars. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem.

Vibe

58/100
62 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area." Hotel is relatively stylish. Relatively friendly Atmosphere. Good for business people. Perfect airport hotel.

Comfort

54/100
139 reviews

"Mediocre comfort, room sizes and beds." Small bathrooms, noisy rooms, and deficient A/C.

Bar

52/100
31 reviews

"Standard bar. The bar needs better service."

Rated 72/100 based on reviews from families.

"Good access to airport."

Location

94/100
19 reviews

"Great location near the airport. Accessible parking."

Service

81/100
48 reviews

"Friendly service, and reception was okay."

Breakfast

75/100
22 reviews

"Tasty breakfast."

Cleanliness

73/100
23 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Value

57/100
11 reviews

"Fairly good value for money."

Comfort

56/100
32 reviews

"Mediocre comfort, room sizes and beds." A bit too noisy and some complaints about the size of the bathrooms.

Vibe

54/100
14 reviews

"Decent vibe. Hotel could use some updating."

Room

54/100
58 reviews

"Rooms and beds are adequate." Old rooms could use maintenance, with small bathrooms.

Rated 77/100 based on reviews from couples.

"Good fitness area. Professional service."

Location

91/100
26 reviews

"Great location."

Service

83/100
64 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

75/100
35 reviews

"Tasty breakfast."

Cleanliness

74/100
34 reviews

"Clean hotel facilities. Clean rooms."

Room

63/100
89 reviews

"Clean, typically sized rooms with standard beds." Bad bathrooms in run down rooms, with deficient televisions and air conditioning. Shower can be a problem.

Value

59/100
18 reviews

"Fairly good value for money."

Food

59/100
24 reviews

"Decent food and menu."

Vibe

53/100
14 reviews

"Decent vibe."

Comfort

52/100
48 reviews

"Mediocre comfort, room sizes and beds." Deficient A/C and too noisy rooms.

Rated 72/100 based on reviews from solo travelers.

"Clean rooms. Friendly service."

Location

93/100
8 reviews

"Great location."

Service

76/100
27 reviews

"Friendly service, and reception was okay."

Breakfast

75/100
9 reviews

"Tasty breakfast."

Cleanliness

72/100
8 reviews

"Clean rooms."

Room

63/100
31 reviews

"Clean, typically sized rooms with standard beds." Poor maintenance in rooms and bathrooms.

Food

59/100
11 reviews

"Food is all right."

Comfort

54/100
15 reviews

"Mediocre comfort, room sizes and beds."

Rated 76/100 based on reviews from business travelers.

"Great location. Fantastic service."

Location

93/100
11 reviews

"Great location."

Service

80/100
26 reviews

"Friendly service, and reception was okay."

Cleanliness

71/100
10 reviews

"Relatively clean rooms."

Breakfast

70/100
5 reviews

"Breakfast is average."

Amenities

60/100
9 reviews

"Average hotel building."

Vibe

50/100
8 reviews

"Vibe is not too good."

Room

49/100
23 reviews

"Rooms are fairly clean, though poorly-maintained."

Comfort

48/100
8 reviews

"More comfort would be nice."

Rated 74/100 based on reviews from all travelers.

"Good business hotel. Close to Gatwick Airport. Close to parking areas and the airport."

Location

93/100
103 reviews

"Great location near the airport. Standard parking prices." Good accessibility by car.

Wellness Area

86/100
13 reviews

"Awesome wellness and fitness areas."

Service

82/100
258 reviews

"Professional, friendly service, and great reception and management." Room service could have been improved. Housekeeping can be a problem. The bar needs better service. Smooth booking process.

Breakfast

79/100
89 reviews

"Tasty breakfast."

Cleanliness

72/100
99 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so." Dining area is relatively clean.

WiFi

71/100
6 reviews

"Good internet service."

Room

60/100
266 reviews

"Beds are decent and rooms are average sized, but old and with inadequate A/C." Small but relatively clean bathrooms. Tidy rooms and great minibars. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem.

Vibe

58/100
57 reviews

"Decent vibe. Hotel could use some updating. Hotel is relatively stylish." Pleasant entrance area. Relatively friendly Atmosphere.

Comfort

51/100
134 reviews

"Mediocre comfort, room sizes and beds." Small bathrooms, noisy rooms, and deficient A/C.

Bar

49/100
30 reviews

"Bar could improve. The bar needs better service."

Rated 68/100 based on reviews from families.

"Good access to airport."

Location

94/100
18 reviews

"Great location near the airport. Accessible parking."

Service

82/100
44 reviews

"Friendly service, and reception was okay."

Breakfast

76/100
20 reviews

"Tasty breakfast."

Cleanliness

72/100
21 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Value

57/100
11 reviews

"Fairly good value for money."

Vibe

54/100
12 reviews

"Decent vibe. Hotel could use some updating."

Comfort

52/100
30 reviews

"Mediocre comfort, room sizes and beds." A bit too noisy and some complaints about the size of the bathrooms.

Room

51/100
54 reviews

"Rooms and beds are adequate." Old rooms could use maintenance, with small bathrooms.

Rated 74/100 based on reviews from couples.

"Good fitness area. Professional service."

Location

91/100
25 reviews

"Great location."

Service

83/100
63 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

75/100
34 reviews

"Tasty breakfast."

Cleanliness

73/100
32 reviews

"Clean hotel facilities. Clean rooms."

Room

62/100
86 reviews

"Clean, typically sized rooms with standard beds." Bad bathrooms in run down rooms, with deficient televisions and air conditioning. Shower can be a problem.

Value

59/100
18 reviews

"Fairly good value for money."

Food

59/100
24 reviews

"Decent food and menu."

Vibe

53/100
13 reviews

"Decent vibe."

Comfort

52/100
47 reviews

"Mediocre comfort, room sizes and beds." Deficient A/C and too noisy rooms.

Rated 71/100 based on reviews from solo travelers.

"Great reception. Clean rooms."

Location

93/100
7 reviews

"Great location."

Service

77/100
24 reviews

"Friendly service, and reception was okay."

Breakfast

75/100
9 reviews

"Tasty breakfast."

Cleanliness

72/100
7 reviews

"Clean rooms."

Room

60/100
27 reviews

"Rooms are clean and decent overall with okay beds." Poor maintenance in rooms and bathrooms.

Food

59/100
11 reviews

"Food is all right."

Comfort

53/100
13 reviews

"Beds are decent and generally comfortable."

Rated 67/100 based on reviews from business travelers.

"Great location. Fantastic service."

Location

93/100
11 reviews

"Great location."

Service

80/100
26 reviews

"Friendly service, and reception was okay."

Cleanliness

70/100
9 reviews

"Relatively clean rooms."

Amenities

60/100
9 reviews

"Average hotel building."

Room

50/100
22 reviews

"Rooms are fairly clean, though poorly-maintained."

Vibe

50/100
8 reviews

"Vibe is not too good."

Comfort

48/100
8 reviews

"More comfort would be nice."

Review Semantics by TrustYou

Property description

A stay at Crowne Plaza London- Gatwick Airport, an IHG Hotel places you in the heart of Crawley, steps from Manor Royal Business Park and a 2-minute drive from Crawley Town Hall. This 4-star hotel is 5.2 mi (8.4 km) from Tulley's Farm and 12.1 mi (19.5 km) from Surrey Hills.

Grab a bite to eat at Cube Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Make yourself at home in one of the 294 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Manor Royal Business Park - 0.1 km / 0.1 mi
Crawley Town Hall - 1.3 km / 0.8 mi
St. John the Baptist Church - 1.5 km / 1 mi
County Mall Shopping Centre - 1.8 km / 1.1 mi
Hawth Theatre - 2.7 km / 1.7 mi
Broadfield Stadium - 3 km / 1.9 mi
Ifield Golf Club - 3.4 km / 2.1 mi
K2 Crawley Leisure Center - 3.5 km / 2.2 mi
Tilgate Park - 3.8 km / 2.4 mi
High Weald - 4.5 km / 2.8 mi
Worth St. Nicholas' Church - 4.7 km / 2.9 mi
Gatwick Aviation Museum - 4.9 km / 3 mi
Buchan Country Park - 4.9 km / 3.1 mi
Worth Way Country Park - 7 km / 4.3 mi
Effingham Park Golf Course - 7.9 km / 4.9 mi

The nearest airports are:
Gatwick Airport (LGW) - 5.7 km / 3.5 mi
Heathrow Airport (LHR) - 70.7 km / 44 mi
London City Airport (LCY) - 83.5 km / 51.9 mi

The preferred airport for Crowne Plaza London- Gatwick Airport, an IHG Hotel is Gatwick Airport (LGW).

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Wheelchair accessible (may have limitations)
  • Newspapers in lobby (surcharge)
  • Ballroom
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Braille or raised signage
  • Internet access in public areas - surcharge
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Internet access - wireless
  • Wedding services
  • Accessible bathroom
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Total number of rooms - 294
  • Number of floors - 7
  • LGBTQ friendly
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • Terrace
  • Concierge services
  • 24-hour business center

Airport & shuttle information

3 miles from Gatwick AirportTaxi approx £10.00 each way

Is there an airport shuttle? Sorry but no airport shuttle is available.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets except guide dogs

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows regional sanitization guidelines We're Good To Go (UK)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

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