Copthorne Hotel London Gatwick

Copthorne Way, Crawley RH10 3PG GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Tulley's Farm
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Average
3.5/5

Based on 2037 guest reviews

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  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Indoor pool
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
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02/27/2021 - 02/28/2021
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 74/100 based on reviews from all travelers.

"Fair business hotel. Close to Gatwick. Close to parking areas and the airport. Fantastic service."

Location

87/100
239 reviews

"Great location near the airport. Standard parking prices." Reasonably accessible by car.

Service

72/100
410 reviews

"Reception is decent, with overall friendly and professional service." Poorly rated housekeeping and restaurant service. Bar service is acceptable. Good shuttle service. Room service is average. Booking process should be better organized.

WiFi

68/100
9 reviews

"Regular internet service. Wifi quality could be improved."

Breakfast

63/100
134 reviews

"Breakfast is decent but expensive."

Food

61/100
196 reviews

"Adequate menu with an alright dining experience." Food is pricey, but the desserts are great.

Comfort

56/100
252 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Small bathrooms and inadequate A/C.

Cleanliness

54/100
143 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

53/100
509 reviews

"Room cleanliness is OK, as are beds, but rooms are old and minibars are poor." Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Bar

50/100
70 reviews

"Alright but spendy bar. Bar service is acceptable." Alcoholic drinks are not the best.

Rated 71/100 based on reviews from couples.

"Good access to airport."

Location

89/100
67 reviews

"Great location near the airport."

Service

73/100
85 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

66/100
37 reviews

"Breakfast is average."

Food

62/100
45 reviews

"Decent food and menu."

Vibe

58/100
29 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish.

Comfort

53/100
69 reviews

"Comfortable." Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Cleanliness

50/100
32 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Bar

47/100
18 reviews

"Bar could improve."

Room

46/100
122 reviews

"Outdated badly kept up rooms with inadequate televisions and air conditioners." Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Rated 75/100 based on reviews from families.

"Professional service. Friendly service."

Location

88/100
15 reviews

"Great location."

Service

76/100
43 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

66/100
11 reviews

"Breakfast is average."

Vibe

64/100
11 reviews

"OK vibe and a friendly atmosphere."

Room

59/100
42 reviews

"Rooms are quite clean and beds are standard." Rooms needing maintenance, with bad bathrooms and A/C.

Food

59/100
12 reviews

"Food is all right."

Comfort

57/100
24 reviews

"Beds moderately comfortable and rooms not too noisy, but A/C is poor."

Cleanliness

55/100
21 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Bar

53/100
10 reviews

"Standard bar."

Rated 72/100 based on reviews from solo travelers.

"Good fitness area. Stylish hotel."

Location

86/100
19 reviews

"Great location."

Service

72/100
43 reviews

"Friendly service, and reception was okay."

Value

64/100
17 reviews

"Fairly good value for money."

Breakfast

62/100
13 reviews

"Breakfast is average."

Vibe

61/100
15 reviews

"Decent vibe. Hotel could use some updating. Stylish hotel."

Food

60/100
15 reviews

"Food is all right."

Cleanliness

54/100
11 reviews

"Room cleanliness is acceptable."

Bar

52/100
9 reviews

"Standard bar."

Room

51/100
44 reviews

"Rooms are quite clean and beds are standard." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Rated 71/100 based on reviews from business travelers.

"Great location. Fantastic service."

Location

88/100
10 reviews

"Great location."

Value

68/100
13 reviews

"Fairly good value for money."

Service

68/100
18 reviews

"Friendly service and acceptable reception."

Breakfast

61/100
6 reviews

"Breakfast is average."

Food

59/100
6 reviews

"Food is all right."

Comfort

58/100
16 reviews

"Mediocre comfort, room sizes and beds."

Vibe

57/100
8 reviews

"Decent vibe."

Room

46/100
35 reviews

"Beds in the average sized rooms are okay, but bathrooms are bad and rooms are lacking maintenance."

Rated 78/100 based on reviews from all travelers.

"Fair business hotel. Close to Gatwick. Close to parking areas and the airport. Fantastic service."

Location

89/100
6 reviews

"Great location."

Service

72/100
6 reviews

"Fantastic service."

Rated 73/100 based on reviews from all travelers.

"Fair business hotel. Close to Gatwick. Close to parking areas and the airport. Fantastic service."

Service

76/100
7 reviews

"Fantastic service."

Food

62/100
5 reviews

"Food is all right."

Room

52/100
8 reviews

"Room is all right."

Rated 70/100 based on reviews from all travelers.

"Fair business hotel. Close to Gatwick. Close to parking areas and the airport. Fantastic service."

Location

86/100
226 reviews

"Great location near the airport. So-so car access and parking." Standard parking prices.

Service

71/100
392 reviews

"Reception is decent, with overall friendly and professional service." Poorly rated housekeeping and restaurant service. Bar service is acceptable. Room service is average. Booking process should be better organized. Good shuttle service.

WiFi

68/100
9 reviews

"Regular internet service. Wifi quality could be improved."

Breakfast

61/100
124 reviews

"Breakfast is decent but expensive."

Food

61/100
184 reviews

"Dining disappointed some guests in quality and price." The menu is okay, with great desserts.

Comfort

55/100
241 reviews

"Beds are decent and generally comfortable." Small bathrooms, noisy rooms, and deficient A/C.

Cleanliness

54/100
140 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

53/100
488 reviews

"Room cleanliness is OK, as are beds, but rooms are old and minibars are poor." Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Bar

50/100
68 reviews

"Alright but spendy bar. Bar service is acceptable." Alcoholic drinks are not the best.

Rated 68/100 based on reviews from couples.

"Good access to airport. Stylish hotel."

Location

88/100
63 reviews

"Great location near the airport."

Service

73/100
83 reviews

"Friendly service, and reception was okay."

Breakfast

66/100
37 reviews

"Breakfast is average."

Food

61/100
42 reviews

"Decent food and menu."

Vibe

58/100
29 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish.

Comfort

53/100
68 reviews

"Comfortable." Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Cleanliness

49/100
31 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Bar

47/100
18 reviews

"Bar could improve."

Room

45/100
120 reviews

"Outdated badly kept up rooms with inadequate televisions and air conditioners." Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Rated 74/100 based on reviews from families.

"Professional service."

Location

88/100
15 reviews

"Great location."

Service

76/100
42 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

65/100
9 reviews

"Breakfast is average."

Vibe

64/100
11 reviews

"OK vibe and a friendly atmosphere."

Food

60/100
11 reviews

"Food is all right."

Room

58/100
39 reviews

"Rooms are quite clean and beds are standard." Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

57/100
22 reviews

"Beds moderately comfortable and rooms not too noisy, but A/C is poor."

Cleanliness

55/100
19 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Bar

53/100
10 reviews

"Standard bar."

Rated 68/100 based on reviews from solo travelers.

"Friendly atmosphere. Friendly service."

Location

86/100
18 reviews

"Great location."

Service

71/100
41 reviews

"Friendly service, and reception was okay."

Value

64/100
15 reviews

"Fairly good value for money."

Breakfast

62/100
12 reviews

"Breakfast is average."

Vibe

60/100
13 reviews

"Decent vibe. Hotel could use some updating."

Food

60/100
14 reviews

"Food is all right."

Cleanliness

54/100
11 reviews

"Room cleanliness is acceptable."

Bar

51/100
8 reviews

"Standard bar."

Room

50/100
42 reviews

"Rooms are quite clean and beds are standard." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Rated 68/100 based on reviews from business travelers.

"Location is great."

Location

88/100
10 reviews

"Great location."

Value

68/100
13 reviews

"Fairly good value for money."

Service

68/100
16 reviews

"Friendly service and acceptable reception."

Breakfast

61/100
6 reviews

"Breakfast is average."

Food

59/100
6 reviews

"Food is all right."

Comfort

58/100
16 reviews

"Mediocre comfort, room sizes and beds."

Vibe

57/100
8 reviews

"Decent vibe."

Room

46/100
35 reviews

"Beds in the average sized rooms are okay, but bathrooms are bad and rooms are lacking maintenance."

Rated 78/100 based on reviews from all travelers.

"Fair business hotel. Close to Gatwick. Close to parking areas and the airport. Fantastic service."

Room

45/100
6 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property description

With a stay at Copthorne Hotel London Gatwick in Crawley, you'll be near the airport, within a 15-minute drive of Lingfield Park Racecourse and Golf Club and Effingham Park Golf Course. This 4-star hotel is 11.9 mi (19.2 km) from Ashdown Forest and 13.5 mi (21.7 km) from Hever Castle and Gardens.

Enjoy British cuisine at Lion Dor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.

Make yourself at home in one of the 227 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Worth Way Country Park - 2.6 km / 1.6 mi
Effingham Park Golf Course - 2.9 km / 1.8 mi
Worth St. Nicholas' Church - 3.3 km / 2.1 mi
Tulley's Farm - 4 km / 2.5 mi
Hawth Theatre - 4.6 km / 2.8 mi
Crawley Town Hall - 5 km / 3.1 mi
Manor Royal Business Park - 5.2 km / 3.2 mi
County Mall Shopping Centre - 5.4 km / 3.4 mi
St. John the Baptist Church - 6.3 km / 3.9 mi
Tilgate Park - 7.7 km / 4.8 mi
Ifield Golf Club - 8.1 km / 5 mi
British Wildlife Centre - 8.1 km / 5.1 mi
Broadfield Stadium - 8.8 km / 5.5 mi
Sackville College - 9.7 km / 6 mi
St Swithun's Church - 9.9 km / 6.1 mi

The nearest airports are:
Gatwick Airport (LGW) - 7.3 km / 4.5 mi
Heathrow Airport (LHR) - 71.3 km / 44.3 mi
London City Airport (LCY) - 76.1 km / 47.3 mi

The preferred airport for Copthorne Hotel London Gatwick is Gatwick Airport (LGW).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Health club
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Assistive listening devices available
  • Picnic area
  • In-room accessibility
  • Garden
  • Stair-free path to entrance
  • Coffee shop or café
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Accessible bathroom
  • Total number of rooms - 227
  • Number of floors - 2
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Wedding services
  • Fireplace in lobby
  • Indoor pool
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Barbecue grill(s)
  • Bar/lounge
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Laundry facilities
  • Self parking (surcharge)
  • Hair salon
  • Concierge services

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 8.99 per person (approximately)
  • Self parking fee: GBP 5 per night
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Cleaning Policies

Property is cleaned with disinfectant

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Essential Workers Only - YES

Property confirms they are implementing enhanced cleaning measures

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