Lancaster Gate Hotel

66-71 Lancaster Gate, London W2 3NA GB
View map Reservations: +44 808 164 1057
3.0 Star property Near Kensington Gardens
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05/21/2022 - 05/22/2022
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 80/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

97/100
1958 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

Service

88/100
1820 reviews

"Friendly and professional housekeepers. Room service is average." Management should be more attentive. The bar needs better service. Booking process is sufficient. Great hotel security.

Breakfast

82/100
1026 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

74/100
875 reviews

"Clean hotel facilities. Acceptably clean rooms and dining area." Bathroom needs cleaning.

Room

51/100
2184 reviews

"Old, poorly maintained, but acceptably clean rooms." Small rooms and poorly cleaned bathrooms. Poor air conditioning and minibars in small rooms with no view. Beds, furniture and kitchenette are below average. Shower can be a problem.

WiFi

26/100
142 reviews

"Wifi quality could be improved."

Rated 76/100 based on reviews from couples.

"Terrific location. Great service."

Location

98/100
709 reviews

"Great location. Close to public transport and the train." Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

Service

88/100
653 reviews

"Service is professional and cheery, especially reception and housekeeping." The bar needs better service.

Breakfast

83/100
398 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

70/100
309 reviews

"Quite clean. Clean hotel facilities. Bathroom needs cleaning."

Room

47/100
817 reviews

"Poorly maintained rooms with complaints about furnishing, views, and A/C." Outdated, small rooms with bad beds and minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

41/100
121 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Comfort

34/100
501 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

WiFi

19/100
36 reviews

"Wifi quality could be improved."

Rated 78/100 based on reviews from families.

"Train station is close. Good accessibility by car."

Location

98/100
612 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

Service

91/100
519 reviews

"Service is professional and cheery, especially reception and housekeeping." Room service is average. The bar needs better service.

Breakfast

81/100
339 reviews

"Tasty yet pricey breakfasts."

Cleanliness

77/100
267 reviews

"Clean hotel facilities. Clean rooms but poorly cleaned dining area."

Room

54/100
610 reviews

"Clean, reasonable rooms." Poor furnishing in small, poorly-maintained rooms with small bathrooms. Old rooms with poor beds, minibars, and A/C. Shower can be a problem.

Vibe

42/100
93 reviews

"Vibe is not too good. Hotel could use some updating." Hotel is relatively stylish. Pleasant entrance area.

WiFi

19/100
42 reviews

"Wifi quality could be improved."

Rated 77/100 based on reviews from solo travelers.

"Wonderful housekeeping."

Location

96/100
152 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping.

Service

85/100
183 reviews

"Service is professional and cheery, especially reception and housekeeping."

Breakfast

81/100
59 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

76/100
69 reviews

"Clean hotel facilities. Clean rooms."

Room

54/100
188 reviews

"Tidy but small rooms and bathrooms." Old rooms lacking maintenance, with poor views and beds. TV's and minibars are poor. Shower can be a problem.

Vibe

41/100
30 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel is relatively stylish.

WiFi

21/100
26 reviews

"Wifi quality could be improved."

Rated 75/100 based on reviews from business travelers.

"Great location. Fantastic service."

Location

97/100
47 reviews

"Great location."

Breakfast

83/100
13 reviews

"Tasty breakfast."

Service

83/100
40 reviews

"Great service, especially at reception."

Cleanliness

72/100
18 reviews

"Relatively clean rooms."

Room

55/100
56 reviews

"Room cleanliness is acceptable." Complaints with size and maintenance, with poor beds and bathrooms. Shower can be a problem.

Comfort

39/100
32 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Vibe

33/100
5 reviews

"Vibe is not too good."

WiFi

10/100
8 reviews

"Wifi quality could be improved."

Rated 77/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

98/100
62 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

84/100
51 reviews

"Service is professional and friendly."

Breakfast

79/100
34 reviews

"Tasty breakfast."

Cleanliness

66/100
28 reviews

"Quite clean. Clean hotel facilities."

Room

38/100
66 reviews

"Rooms not well-kept, with poor beds and furniture." Small, old rooms with substandard bathrooms.

Comfort

35/100
43 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Vibe

30/100
14 reviews

"Vibe is not too good. Hotel could use some updating."

WiFi

13/100
8 reviews

"Wifi quality could be improved."

Rated 71/100 based on reviews from couples.

"Terrific location. Great service."

Location

97/100
25 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

89/100
14 reviews

"Friendly service."

Breakfast

82/100
13 reviews

"Tasty breakfast."

Cleanliness

70/100
10 reviews

"Relatively clean rooms."

Room

35/100
23 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds." Decent, if small, rooms with alright cleanliness.

Comfort

34/100
15 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Vibe

30/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 80/100 based on reviews from families.

"Friendly service."

Location

98/100
20 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

88/100
20 reviews

"Friendly service and great reception."

Breakfast

77/100
9 reviews

"Tasty breakfast."

Cleanliness

75/100
9 reviews

"Clean."

Room

42/100
22 reviews

"Rooms could be larger."

Comfort

37/100
17 reviews

"Rooms are described as uncomfortable, loud and cramped."

WiFi

13/100
6 reviews

"Wifi quality could be improved."

Rated 74/100 based on reviews from solo travelers.

"Fantastic service. Tasty breakfast."

Room

41/100
6 reviews

"Room needs to be improved."

Rated 76/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

97/100
1646 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train. Easy car access but inadequate parking.

Service

87/100
1567 reviews

"Friendly and professional housekeepers." Management should be more attentive. Room service could have been improved. The bar needs better service. Booking process is sufficient. Great hotel security.

Breakfast

83/100
869 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

75/100
764 reviews

"Clean hotel facilities. Acceptably clean rooms and dining area." Bathroom needs cleaning.

Room

52/100
1867 reviews

"Small, decently clean rooms with poorly rated furnishing." Small rooms and poorly cleaned bathrooms. Old, badly-maintained rooms with poor views. Shower can be a problem. Guests complained about kitchenettes, minibars, TV's, and A/C.

WiFi

27/100
116 reviews

"Wifi quality could be improved."

Rated 75/100 based on reviews from couples.

"Terrific location. Great service."

Location

97/100
609 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

Service

88/100
581 reviews

"Service is professional and cheery, especially reception and housekeeping." The bar needs better service.

Breakfast

84/100
349 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

72/100
274 reviews

"Clean hotel facilities. Bathroom needs cleaning."

Room

48/100
717 reviews

"Poorly maintained rooms with complaints about furnishing, views, and A/C." Outdated, small rooms with bad beds and minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

33/100
432 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

WiFi

19/100
31 reviews

"Wifi quality could be improved."

Rated 78/100 based on reviews from families.

"Train station is close."

Location

98/100
502 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train. Easy car access but inadequate parking.

Service

90/100
426 reviews

"Friendly and professional housekeepers. The bar needs better service." Room service is average.

Breakfast

81/100
276 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

77/100
229 reviews

"Clean hotel facilities. Clean rooms." The bathrooms and dining area need some cleaning.

Room

54/100
504 reviews

"Clean, reasonable rooms." Small, poorly maintained rooms with subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

WiFi

20/100
33 reviews

"Wifi quality could be improved."

Rated 74/100 based on reviews from solo travelers.

"Wonderful housekeeping."

Location

96/100
137 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Service

87/100
165 reviews

"Service is professional and cheery, especially reception and housekeeping."

Breakfast

82/100
50 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

77/100
62 reviews

"Clean hotel facilities. Clean rooms."

Room

55/100
163 reviews

"Tidy but small rooms and bathrooms." Old rooms lacking maintenance, with poor views and beds. TV's and minibars are poor. Shower can be a problem.

Vibe

40/100
20 reviews

"Vibe is not too good. Hotel could use some updating." Hotel is relatively stylish.

WiFi

21/100
24 reviews

"Wifi quality could be improved."

Rated 72/100 based on reviews from business travelers.

"Terrific location. Breakfast is good."

Location

97/100
43 reviews

"Great location."

Breakfast

84/100
11 reviews

"Tasty breakfast."

Service

83/100
36 reviews

"Average reception, but good overall service."

Cleanliness

71/100
14 reviews

"Relatively clean rooms."

Room

51/100
51 reviews

"Room cleanliness is acceptable." Complaints with size and maintenance, with poor beds and bathrooms. Shower can be a problem.

Comfort

37/100
27 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Vibe

33/100
5 reviews

"Vibe is not too good."

WiFi

11/100
7 reviews

"Wifi quality could be improved."

Rated 72/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

98/100
13 reviews

"Great location."

Breakfast

85/100
5 reviews

"Tasty breakfast."

Service

81/100
13 reviews

"Friendly service."

Vibe

38/100
5 reviews

"Vibe is not too good."

Comfort

30/100
13 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Room

29/100
17 reviews

"Small rooms with complaints about beds and bathrooms."

Rated 75/100 based on reviews from couples.

"Fantastic service. Great location."

Service

86/100
5 reviews

"Friendly service."

Comfort

33/100
6 reviews

"Not very comfortable, with poor beds."

Room

32/100
7 reviews

"Guests complain about the rooms and subpar beds."

Rated 77/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

98/100
13 reviews

"Great location."

Service

87/100
11 reviews

"Friendly service."

Breakfast

84/100
8 reviews

"Tasty breakfast."

Cleanliness

74/100
7 reviews

"Clean."

Room

42/100
20 reviews

"Poor rooms and bathrooms."

Vibe

28/100
5 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 75/100 based on reviews from couples.

"Tasty breakfast. Fantastic service."

Room

38/100
9 reviews

"Room needs to be improved."

Rated 79/100 based on reviews from families.

"Clean. Great location."

Location

98/100
5 reviews

"Great location."

Room

40/100
6 reviews

"Room needs to be improved."

Rated 76/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

99/100
51 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

91/100
34 reviews

"Friendly service."

Breakfast

85/100
26 reviews

"Tasty breakfast."

Cleanliness

79/100
17 reviews

"Rooms are clean, but bathrooms are not."

Room

49/100
47 reviews

"Rooms are clean, but small and lacking maintenance." Out-dated rooms with unsightly furniture, poorly cleaned bathrooms and substandard beds.

Vibe

35/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 79/100 based on reviews from families.

"Clean rooms. Clean."

Location

98/100
20 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

89/100
13 reviews

"Friendly service."

Breakfast

83/100
13 reviews

"Tasty breakfast."

Cleanliness

77/100
7 reviews

"Clean rooms."

Room

48/100
16 reviews

"Small, clean rooms with poor bathrooms."

Rated 78/100 based on reviews from couples.

"Friendly service."

Location

98/100
14 reviews

"Great location."

Service

90/100
7 reviews

"Friendly service."

Breakfast

86/100
8 reviews

"Tasty breakfast."

Cleanliness

76/100
5 reviews

"Clean."

Room

48/100
12 reviews

"Room needs to be improved."

Rated 83/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

97/100
43 reviews

"Good location, close to public transport."

Service

92/100
32 reviews

"Friendly and professional housekeepers."

Breakfast

83/100
16 reviews

"Tasty breakfast."

Cleanliness

78/100
9 reviews

"Clean rooms."

Room

54/100
29 reviews

"Clean, reasonable rooms." Small rooms with complaints about beds and bathrooms.

Comfort

48/100
25 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Rated 84/100 based on reviews from couples.

"Clean. Clean rooms."

Location

98/100
19 reviews

"Great location."

Service

90/100
15 reviews

"Great, friendly housekeeping."

Breakfast

81/100
9 reviews

"Tasty breakfast."

Cleanliness

76/100
5 reviews

"Clean."

Room

53/100
16 reviews

"Rooms are average, overall, although quite small with complaints about bed comfort."

Comfort

48/100
14 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Rated 86/100 based on reviews from families.

"Professional service. Fantastic service."

Location

98/100
13 reviews

"Great location."

Service

90/100
9 reviews

"Friendly service."

Room

45/100
5 reviews

"Room needs to be improved."

Rated 78/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

95/100
8 reviews

"Great location."

Service

90/100
6 reviews

"Friendly service."

Room

50/100
6 reviews

"Room needs to be improved."

Comfort

42/100
6 reviews

"More comfort would be nice."

Rated 75/100 based on reviews from families.

"Fantastic service. Great location."

Room

49/100
5 reviews

"Room needs to be improved."

Rated 76/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

96/100
16 reviews

"Great location."

Service

88/100
23 reviews

"Friendly service."

Cleanliness

78/100
5 reviews

"Clean."

Room

39/100
26 reviews

"Small rooms with low rated bathrooms."

Vibe

35/100
7 reviews

"Atmosphere is friendly but the vibe is low."

Comfort

32/100
19 reviews

"Small and uncomfortable rooms."

Rated 71/100 based on reviews from families.

"Friendly service."

Location

94/100
5 reviews

"Great location."

Service

88/100
9 reviews

"Fantastic service."

Room

42/100
9 reviews

"Poor rooms and bathrooms."

Comfort

36/100
6 reviews

"More comfort would be nice."

Rated 77/100 based on reviews from couples.

""

Room

36/100
6 reviews

"Room needs to be improved."

Rated 81/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

97/100
36 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

88/100
32 reviews

"Friendly service."

Breakfast

79/100
24 reviews

"Tasty breakfast."

Cleanliness

75/100
16 reviews

"Clean rooms."

Room

55/100
37 reviews

"Clean, reasonable rooms." Old, small rooms with poor quality beds and bathrooms.

Vibe

29/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 76/100 based on reviews from couples.

"Terrific location. Great service."

Location

98/100
14 reviews

"Good location, close to public transport."

Service

88/100
14 reviews

"Friendly service."

Breakfast

79/100
7 reviews

"Tasty breakfast."

Cleanliness

68/100
5 reviews

"Quite clean."

Room

45/100
12 reviews

"Small rooms with low rated bathrooms."

Comfort

43/100
9 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 83/100 based on reviews from families.

"Wonderful sightseeing. Clean rooms."

Location

97/100
14 reviews

"Great location."

Service

89/100
11 reviews

"Friendly service."

Breakfast

81/100
9 reviews

"Tasty breakfast."

Cleanliness

78/100
9 reviews

"Clean rooms."

Room

54/100
11 reviews

"Rooms are small, but clean and generally acceptable."

Rated 75/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

96/100
12 reviews

"Great location."

Service

91/100
8 reviews

"Fantastic service."

Room

43/100
12 reviews

"Guests complain about the rooms and subpar beds."

Comfort

34/100
11 reviews

"Uncomfortable, noisy rooms with poor beds."

Rated 77/100 based on reviews from all travelers.

"Good for traveling with friends. Good for sightseeing with access to public transportation."

Location

98/100
17 reviews

"Great location."

Service

90/100
12 reviews

"Fantastic service."

Breakfast

80/100
8 reviews

"Tasty breakfast."

Cleanliness

70/100
10 reviews

"Clean hotel facilities."

Comfort

40/100
19 reviews

"Rooms are described as uncomfortable, loud and cramped."

Room

38/100
21 reviews

"Small rooms with low rated bathrooms."

Vibe

29/100
5 reviews

"Vibe is not too good."

WiFi

20/100
5 reviews

"Wifi quality could be improved."

Rated 75/100 based on reviews from families.

"Great location. Fantastic service."

Location

98/100
6 reviews

"Great location."

Service

90/100
6 reviews

"Fantastic service."

Breakfast

79/100
5 reviews

"Tasty breakfast."

Comfort

34/100
10 reviews

"Small and uncomfortable rooms."

Room

32/100
10 reviews

"Rooms could be larger."

Review Semantics by TrustYou

Property description

With a stay at Lancaster Gate Hotel, you'll be centrally located in London, a 7-minute walk from Hyde Park and 12 minutes by foot from Kensington Palace. This eco-friendly hotel is 2.4 mi (3.8 km) from Buckingham Palace and 3.1 mi (5 km) from Big Ben.

For lunch or dinner, stop by Serpentine Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Stay in one of 196 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington Gardens - 0.2 km / 0.1 mi
Hyde Park - 0.6 km / 0.4 mi
Kensington Palace - 1 km / 0.6 mi
Kensington High Street - 1.2 km / 0.7 mi
Royal Albert Hall - 1.4 km / 0.9 mi
Imperial College London - 1.6 km / 1 mi
Park Lane - 1.7 km / 1.1 mi
Marble Arch - 1.7 km / 1.1 mi
Oxford Street - 1.7 km / 1.1 mi
Science Museum - 1.9 km / 1.2 mi
Cromwell Road - 2.1 km / 1.3 mi
Selfridges - 2.2 km / 1.3 mi
Victoria and Albert Museum - 2.2 km / 1.4 mi
Grosvenor Square - 2.3 km / 1.4 mi
Natural History Museum - 2.3 km / 1.4 mi

The nearest airports are:
Heathrow Airport (LHR) - 24.7 km / 15.4 mi
London City Airport (LCY) - 19.3 km / 12 mi
Gatwick Airport (LGW) - 53.1 km / 33 mi
Luton Airport (LTN) - 51.4 km / 31.9 mi

The preferred airport for Lancaster Gate Hotel is Heathrow Airport (LHR).

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.

Green sustainability

Bronze Certificate from Green Tourism Awards

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible – no
  • Luggage storage
  • Number of meeting rooms - 2
  • Multilingual staff
  • 24-hour front desk
  • Television in common areas
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • In-room accessibility
  • Number of buildings/towers - 1
  • Year Built - 1866
  • Total number of rooms - 196
  • Number of floors - 8
  • LGBTQ friendly
  • Safe-deposit box at front desk
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Free newspapers in lobby
  • Roll-in shower
  • Hiking/biking trails nearby
  • Laundry facilities
  • Tours/ticket assistance
  • Accessible bathroom
  • Elevator
  • Computer station
  • Concierge services

Airport & shuttle information

Nearest Airport Heathrow, 14 miles.9 minutes walk from hotel to Paddington railway station takes 15 minutes to airport on the Heathrow Express at £13.00Hotel link buses pre booked pick up at hotel, cost of £16.oo

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Our breakfast is a buffet breakfast serving a mixture of hot and cold items including Bacon, made to order Eggs, Sausages, Croissants, a selection of cereals, fruits, cheese and meat.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Pets are not allowed in the property however exceptionally accepted for guide dogs only.

Parking information

There are few public car parks in the area however the hotel doesn't have a car park on site as it is a residential area. There is a 24 hours public Car Park called Q-Park Queensway opposite the Queensway tube station and it is just 8 minutes walking from our Hotel. You can verify available rates online and compare prices.

Internet/Wi-Fi

Wi-Fi is complimentary across the Hotel.

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.50 for adults and GBP 6.00 for children (approximately)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast and through room service.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property confirms they are implementing enhanced cleaning measures

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