Holiday Inn Brentford Lock

Commerce Road, Brentford TW8 8GA GB
View map Reservations: +44 808 164 1057
4.0 Star property In Brentford (London Borough of Hounslow)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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03/09/2021 - 03/10/2021
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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 84/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Service

87/100
256 reviews

"Efficient, friendly service with a nice reception." The bar needs better service. Room service is average.

Cleanliness

85/100
91 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Room

82/100
253 reviews

"Big, tidy rooms with great views and decent balconies." Beds are comfortable and bathrooms look clean. Rooms badly-maintained with substandard A/C. Shower can be a problem.

Location

79/100
186 reviews

"Great location. Parking is average, and car access is inconvenient." Great sightseeing, restaurants and shopping nearby. Adequate access to public transport. Parking should be cheaper. Train station is close. City centre is hard to reach.

WiFi

63/100
5 reviews

"Regular internet service."

Value

59/100
82 reviews

"Fairly good value for money. High priced breakfast."

Breakfast

59/100
127 reviews

"Breakfast is decent but expensive."

Food

58/100
91 reviews

"Dining experience is alright but menu is not great." Great desserts but pork dishes were not highly recommended.

Rated 83/100 based on reviews from couples.

"Great view. Great desserts & fruits."

Cleanliness

86/100
16 reviews

"Clean rooms."

Service

86/100
56 reviews

"Friendly service and great reception."

Room

82/100
61 reviews

"Clean, spacious rooms, comfortable beds, and good views." Poor bathrooms and substandard room maintenance. Adequate balcony.

Location

79/100
34 reviews

"Great location with good parking availability."

Breakfast

60/100
35 reviews

"Breakfast is average."

Value

60/100
22 reviews

"Fairly good value for money."

Food

57/100
20 reviews

"Food is fine, with excellent desserts."

Rated 80/100 based on reviews from families.

"Comfortable beds. Great location."

Cleanliness

87/100
16 reviews

"Clean rooms."

Service

86/100
30 reviews

"Friendly service."

Location

82/100
30 reviews

"Great location."

Comfort

80/100
25 reviews

"Great sized rooms, very comfortable with wonderful beds."

Room

77/100
37 reviews

"Large, clean rooms with excellent beds."

Breakfast

59/100
20 reviews

"Breakfast is average."

Food

56/100
13 reviews

"Food is all right."

Rated 82/100 based on reviews from solo travelers.

"Nice building. Great location."

Cleanliness

88/100
13 reviews

"Clean rooms."

Service

86/100
19 reviews

"Friendly service."

Room

77/100
24 reviews

"Tidy rooms with great beds, but needing better maintenance."

Location

77/100
21 reviews

"Great location with good parking availability."

Food

55/100
7 reviews

"Food is all right."

Value

55/100
7 reviews

"Fairly good value for money."

Breakfast

54/100
16 reviews

"Breakfast is average."

Rated 84/100 based on reviews from business travelers.

"Fantastic service. Clean rooms."

Service

87/100
15 reviews

"Friendly service."

Room

79/100
8 reviews

"Great room."

Location

76/100
7 reviews

"Great location."

Value

56/100
6 reviews

"Fairly good value for money."

Rated 82/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Service

89/100
6 reviews

"Friendly service."

Room

79/100
9 reviews

"Great room."

Location

74/100
7 reviews

"Great location. Difficult access to public transport."

Breakfast

65/100
9 reviews

"Breakfast is average."

Rated 83/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Service

87/100
5 reviews

"Fantastic service."

Comfort

80/100
6 reviews

"Very comfortable."

Room

76/100
9 reviews

"Great room."

Location

76/100
7 reviews

"Great location."

Food

61/100
5 reviews

"Food is all right."

Breakfast

60/100
8 reviews

"Breakfast is average."

Rated 83/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Service

87/100
235 reviews

"Efficient, friendly service with a nice reception." The bar needs better service.

Location

84/100
160 reviews

"Great location. Parking is average, and car access is inconvenient." Parking should be cheaper. Shopping, restaurants and bars in the area are great. Adequate access to public transport.

Cleanliness

83/100
75 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Room

82/100
218 reviews

"Big, tidy rooms with great views and decent balconies." Beds are comfortable and bathrooms look clean. Rooms badly-maintained with substandard A/C. Shower was ok.

Food

56/100
83 reviews

"Dining experience is alright but menu is not great." Desserts and fruits are so-so, pork dishes are poorly rated.

Breakfast

55/100
101 reviews

"Breakfast is decent but expensive."

Rated 81/100 based on reviews from couples.

"Great view. Great reception."

Cleanliness

86/100
14 reviews

"Clean rooms."

Service

86/100
53 reviews

"Friendly service and great reception."

Room

81/100
53 reviews

"Clean, spacious rooms, comfortable beds, and good views." Poor bathrooms and substandard room maintenance. Adequate balcony.

Location

81/100
32 reviews

"Great location with good parking availability."

Value

62/100
21 reviews

"Fairly good value for money."

Breakfast

60/100
29 reviews

"Breakfast is average."

Food

57/100
17 reviews

"Food is all right."

Rated 80/100 based on reviews from families.

"Comfortable beds. Great location."

Cleanliness

87/100
13 reviews

"Clean rooms."

Service

86/100
29 reviews

"Friendly service."

Location

82/100
25 reviews

"Great location."

Comfort

80/100
22 reviews

"Great sized rooms, very comfortable with wonderful beds."

Room

77/100
32 reviews

"Large, clean rooms with excellent beds."

Breakfast

58/100
15 reviews

"Breakfast is average."

Food

54/100
11 reviews

"Food is all right."

Rated 82/100 based on reviews from solo travelers.

"Nice building. Great reception."

Cleanliness

88/100
10 reviews

"Clean rooms."

Service

86/100
17 reviews

"Friendly service."

Location

79/100
14 reviews

"Great location with good parking availability."

Room

77/100
20 reviews

"Tidy rooms, but in need of better maintenance."

Value

55/100
6 reviews

"Fairly good value for money."

Food

54/100
6 reviews

"Food is all right."

Breakfast

52/100
12 reviews

"Breakfast is average."

Rated 84/100 based on reviews from business travelers.

"Friendly atmosphere. Clean rooms."

Service

87/100
15 reviews

"Friendly service."

Room

79/100
8 reviews

"Great room."

Location

76/100
7 reviews

"Great location."

Value

56/100
6 reviews

"Fairly good value for money."

Review Semantics by TrustYou

Property description

Located in Brentford (London Borough of Hounslow), Holiday Inn Brentford Lock is within a 10-minute drive of Twickenham Stadium and Eventim Apollo. This 4-star hotel is 5.4 mi (8.6 km) from Kensington High Street and 6 mi (9.6 km) from Westfield London Shopping Centre.

Grab a bite to eat at The Open Lobby, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Make yourself at home in one of the 133 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Twickenham Stadium - 4.5 km / 2.8 mi
Eventim Apollo - 7.4 km / 4.6 mi
Olympia Conference and Exhibition Centre - 8.3 km / 5.1 mi
Kensington High Street - 8.6 km / 5.4 mi
Westfield London Shopping Centre - 9.6 km / 6 mi
Victoria and Albert Museum - 10.5 km / 6.5 mi
Science Museum - 10.6 km / 6.6 mi
Stamford Bridge Stadium - 10.6 km / 6.6 mi
Imperial College London - 10.7 km / 6.7 mi
Portobello Road Market - 11 km / 6.8 mi
Hampton Court - 11 km / 6.8 mi
Natural History Museum - 11.2 km / 6.9 mi
Hyde Park - 11.2 km / 7 mi
Kensington Gardens - 11.3 km / 7 mi
Kensington Palace - 11.4 km / 7.1 mi

The nearest airports are:
Heathrow Airport (LHR) - 16.9 km / 10.5 mi
Gatwick Airport (LGW) - 74.1 km / 46 mi
London City Airport (LCY) - 28.1 km / 17.5 mi

The preferred airport for Holiday Inn Brentford Lock is Heathrow Airport (LHR).

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Brentford? This hotel features 12743 square feet (1184 square meters) of event facilities. Self parking (subject to charges) is available onsite.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Meeting rooms
  • Conference space size (meters) - 1184
  • Free wired Internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Roll-in shower
  • Free newspapers in lobby
  • Accessible bathroom
  • Total number of rooms - 133
  • Number of floors - 5
  • No rollaway/extra beds available
  • Wedding services
  • Luggage storage
  • Restaurant
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • Terrace
  • Conference space size (feet) - 12743
  • Concierge services

Airport & shuttle information

Nearest Airport is Heathrow and the hotel is 6 miles from the Airport. Newly built 4 star hotel. Taxi fare to Airport is about £15.

Is there an airport shuttle? Sorry but no airport shuttle is available.

Pet friendly?

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.95 per person (approximately)
  • Self parking fee: GBP 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential Workers Only - YES

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

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