Holiday Inn Express London Royal Docks Docklands An Ihg Hotel

1 Silvertown Way, London E16 1EA GB
View map Reservations: +44 808 164 1057
3.0 Star property In London (Docklands)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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05/21/2022 - 05/22/2022
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Holiday Inn Express London Royal Docks Docklands An Ihg Hotel

Below are the verified reviews from guests that we have booked in recently:
"Perfect one nice gut sleep over."
Overall score4.0/ 5
Stayed one night after a wedding, we were allowed to check in early to change. Comfy bed ans family room good value.
(Individual traveller, booked 1 room), from GB flag
26-Jun-2021 Verified review, stayed from Fri Jun 25 to Sat Jun 26 2021 at a £129.05 average nightly rate.
"Everything was as expected just a couple of bulbs missing in the room which made it dark."
Overall score4.0/ 5
Everything as expected just a couple of bulbs missing in the room which made it very dark.
(Group coordinator, booked 3 room(s)), from GB flag
22-Dec-2019 Verified review, stayed from Fri Dec 20 to Sun Dec 22 2019 at a £64.36 average nightly rate.

Summary of verified reviews

Rated 79/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Bar

100/100
14 reviews

"Bar is awesome."

WiFi

92/100
12 reviews

"Good wifi quality."

Location

90/100
362 reviews

"Great location. Close to public transport and the train." Decent, but pricey, parking. Reasonably central, close to sightseeing and shopping.

Service

89/100
360 reviews

"Service is professional and friendly." Average wait staff and housekeeping.

Breakfast

57/100
315 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

55/100
227 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

54/100
457 reviews

"Room cleanliness is acceptable." Guests complained about the beds, room size, and cleaning and maintenance. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

Rated 76/100 based on reviews from families.

"Great shopping. Bar is awesome."

Location

91/100
144 reviews

"Great location with excellent sightseeing." Close to public transport and the train. So-so car access and parking. Parking should be cheaper.

Service

90/100
145 reviews

"Professional service and good reception."

Breakfast

58/100
138 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

54/100
98 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Room

46/100
183 reviews

"Poorly-maintained rooms and cleaned bathrooms, with subpar A/C and beds." Old, tiny but relatively tidy rooms with poor minibars. Shower can be a problem.

Vibe

35/100
16 reviews

"Vibe is not too good. Hotel could use some updating."

Food

31/100
29 reviews

"Food and menu are not highly reviewed."

Comfort

27/100
116 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Rated 75/100 based on reviews from couples.

"Wonderful sightseeing. Great location."

Service

88/100
67 reviews

"Friendly service."

Location

88/100
78 reviews

"Great location with excellent sightseeing. Decent, but pricey, parking." Close to public transport.

Breakfast

54/100
66 reviews

"Breakfast is average."

Room

52/100
93 reviews

"Standard rooms, although beds, A/C and maintenance are substandard." Small, inadequately cleaned and badly furnished rooms and bathrooms. Shower can be a problem.

Cleanliness

46/100
45 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Vibe

38/100
5 reviews

"Vibe is not too good."

Food

34/100
14 reviews

"Food could be better."

Rated 74/100 based on reviews from solo travelers.

"Professional service."

Service

90/100
23 reviews

"Fantastic service."

Location

89/100
24 reviews

"Great location."

Cleanliness

57/100
14 reviews

"Room cleanliness is acceptable."

Room

56/100
34 reviews

"Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms."

Breakfast

55/100
18 reviews

"Breakfast is average."

Vibe

38/100
6 reviews

"Vibe is not too good."

Rated 75/100 based on reviews from business travelers.

"Friendly service. Fantastic service."

Location

89/100
18 reviews

"Good location, close to public transport. Average parking."

Service

86/100
20 reviews

"Friendly service, and reception was okay."

Breakfast

57/100
10 reviews

"Breakfast is average."

Cleanliness

56/100
11 reviews

"Room cleanliness is acceptable."

Room

52/100
21 reviews

"Fairly clean rooms, but inadequate bathrooms."

Rated 77/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Breakfast

56/100
5 reviews

"Breakfast is average."

Rated 74/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Bar

100/100
14 reviews

"Bar is awesome."

WiFi

95/100
11 reviews

"Good wifi quality."

Location

91/100
342 reviews

"Great location. Close to public transport and the train." Decent, but pricey, parking. Near downtown with great sightseeing and shopping.

Service

88/100
345 reviews

"Service is professional and friendly." Average wait staff and housekeeping.

Breakfast

57/100
294 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

55/100
220 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

54/100
432 reviews

"Room cleanliness is acceptable." Guests complained about the beds, room size, and cleaning and maintenance. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

Rated 73/100 based on reviews from families.

"Bar is awesome. Train station is close."

Location

92/100
129 reviews

"Great location. Close to public transport and the train." So-so car access and parking. Parking should be cheaper.

Service

89/100
133 reviews

"Professional service and good reception."

Breakfast

58/100
123 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

56/100
94 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Room

48/100
169 reviews

"Poorly-maintained rooms and cleaned bathrooms, with subpar A/C and beds." Old, tiny but relatively tidy rooms with poor minibars. Shower can be a problem.

Vibe

38/100
13 reviews

"Vibe is not too good. Hotel could use some updating."

Food

30/100
24 reviews

"Food and menu are not highly reviewed."

Comfort

29/100
108 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Rated 74/100 based on reviews from couples.

"Wonderful sightseeing."

Service

88/100
67 reviews

"Friendly service."

Location

88/100
77 reviews

"Great location with excellent sightseeing. Decent, but pricey, parking." Close to public transport.

Breakfast

54/100
65 reviews

"Breakfast is average."

Room

52/100
91 reviews

"Standard rooms, although beds, A/C and maintenance are substandard." Small, inadequately cleaned and badly furnished rooms and bathrooms. Shower can be a problem.

Cleanliness

46/100
45 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Vibe

38/100
5 reviews

"Vibe is not too good."

Food

34/100
14 reviews

"Food could be better."

Rated 73/100 based on reviews from solo travelers.

"Professional service."

Service

90/100
22 reviews

"Fantastic service."

Location

89/100
23 reviews

"Great location."

Cleanliness

57/100
14 reviews

"Room cleanliness is acceptable."

Breakfast

56/100
17 reviews

"Breakfast is average."

Room

56/100
33 reviews

"Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms."

Vibe

39/100
5 reviews

"Vibe is not too good."

Rated 78/100 based on reviews from business travelers.

"Friendly service. Fantastic service."

Location

89/100
17 reviews

"Good location, close to public transport. Average parking."

Service

86/100
20 reviews

"Friendly service, and reception was okay."

Breakfast

57/100
10 reviews

"Breakfast is average."

Cleanliness

56/100
11 reviews

"Room cleanliness is acceptable."

Room

53/100
20 reviews

"Fairly clean rooms, but inadequate bathrooms."

Rated 78/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Location

87/100
5 reviews

"Great location."

Room

43/100
6 reviews

"Room needs to be improved."

Comfort

35/100
5 reviews

"More comfort would be nice."

Review Semantics by TrustYou

Property description

With a stay at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel in London (Docklands), you'll be a 2-minute drive from Excel Exhibition Centre and 7 minutes from London Stadium. This eco-friendly hotel is 3.3 mi (5.4 km) from O2 Arena and 4.9 mi (7.9 km) from Tower of London.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily.

Make yourself at home in one of the 136 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Excel Exhibition Centre - 1.9 km / 1.2 mi
O2 Arena - 3.1 km / 1.9 mi
Queen Elizabeth Olympic Park - 3.9 km / 2.4 mi
London Stadium - 4.1 km / 2.5 mi
Westfield Stratford City - 4.3 km / 2.7 mi
Brick Lane - 6.2 km / 3.8 mi
Financial District - 6.9 km / 4.3 mi
The Gherkin - 7.8 km / 4.8 mi
Tower of London - 7.9 km / 4.9 mi
Tower Bridge - 8.2 km / 5.1 mi
Borough Market - 8.4 km / 5.2 mi
Museum of London - 8.4 km / 5.2 mi
HMS Belfast - 8.7 km / 5.4 mi
Liverpool Street - 8.7 km / 5.4 mi
The Strand - 9.4 km / 5.8 mi

The nearest airports are:
London City Airport (LCY) - 3.7 km / 2.3 mi
Heathrow Airport (LHR) - 103 km / 64 mi
Gatwick Airport (LGW) - 80 km / 49.7 mi
Stansted Airport (STN) - 53.9 km / 33.5 mi
Luton Airport (LTN) - 83.2 km / 51.7 mi

The preferred airport for Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel is London City Airport (LCY).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

Green sustainability

Yes.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Free full breakfast
  • Wheelchair-accessible path to elevator
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Assistive listening devices available
  • In-room accessibility
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Luggage storage
  • Total number of rooms - 136
  • Number of floors - 4
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Computer station

Airport & shuttle information

London City Airport, 10 mins by public transport

Local shuttle info: n/a

Breakfast information

Breakfast is included in all our rates.This is a continental buffet breakfast with hot options (scrambled eggs, baked beans, sausages and bacon)

Pet friendly?

Pets not allowed

Only guide dogs

Parking information

£15 for 24 hours

Internet/Wi-Fi

free of charge

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and dinner.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Hotel currently follows the IHG Way of Clean 5S (five steps). This inlcude 5 steps which focuses on the frequency of cleaning procedures, accurancy of cleaning touch points and key drivers, usage of correct cleaning and disinfecting products in the guest room and lobby area. Hotel follows social distancing guidance in the lobby, elevators and guest are being asked to wear necessary face mask protection. the lobby area is cleaned every day and all touch points are being disinfected every 1h or every 30 min during a pick time. Staff and housekeeping wears specific protection and social distancing measures are putted into place.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 72 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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