Mama Shelter London Shoreditch

437 Hackney Road, London E2 8PP GB
View map Reservations: +44 808 164 1057
4.0 Star property In London (Shoreditch)
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01/31/2023 - 02/01/2023
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 85/100 based on reviews from all travelers.

Very good for traveling with friends. Great location. Awesome vibe.

Wellness Area

95/100
15 reviews

Awesome wellness and fitness areas.

WiFi

93/100
14 reviews

Good wifi quality.

Vibe

92/100
577 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Good for traveling with friends.

Location

87/100
426 reviews

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking. City centre is hard to reach.

Service

79/100
910 reviews

Professional service and great reception, but poor housekeeping. Poorly managed with subpar restaurant service. The bar needs better service. Room service could have been improved. Recreation staff is ok. Great hotel security. Booking process should be better organized.

Cleanliness

67/100
257 reviews

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

Room

67/100
885 reviews

Mostly clean rooms with decent TV's. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower was ok. New rooms.

Breakfast

64/100
273 reviews

Breakfast is decent but expensive.

Amenities

61/100
507 reviews

Hotel buildings are alright and facilities are modern. Beautiful architecture. Elevator in need of updating. Good handicap accessible facilities.

Rated 81/100 based on reviews from couples.

New facilities.

Vibe

90/100
147 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel.

Location

89/100
121 reviews

Good location, close to public transport. Excellent sightseeing, restaurants and bars nearby. Parking is rare.

Service

76/100
220 reviews

Great service, especially at reception. Poor restaurant service and housekeeping, but professional enough service overall. Room service could have been improved.

Cleanliness

71/100
75 reviews

Rooms are clean, but bathrooms are not.

Room

68/100
269 reviews

Clean, decent rooms with okay beds and TVs. Untidy bathrooms and bad A/C, minibar and furniture. Rooms need regular maintenance. Shower was ok.

Breakfast

65/100
72 reviews

Breakfast is decent but expensive.

Rated 82/100 based on reviews from families.

Good alcoholic drinks.

Vibe

93/100
69 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere. Modern Hotel.

Service

85/100
117 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Location

85/100
65 reviews

Good location, close to public transport.

Cleanliness

71/100
31 reviews

Clean rooms. Moderately clean hotel facilities.

Breakfast

70/100
48 reviews

Breakfast is average.

Room

70/100
117 reviews

Room is clean and bathroom is alright. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower was ok.

Amenities

56/100
71 reviews

Average hotel building. Beautiful architecture. Elevator in need of updating.

Rated 75/100 based on reviews from business travelers.

Great wellness & sports facilities. Good fitness area.

Wellness Area

96/100
5 reviews

Awesome wellness and fitness areas.

Vibe

89/100
47 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Entrance area is ok.

Location

89/100
27 reviews

Great location.

Service

74/100
100 reviews

Efficient, friendly service with a nice reception.

Breakfast

67/100
33 reviews

Breakfast is average.

Cleanliness

66/100
25 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Room

64/100
95 reviews

Rooms are quite clean and beds are standard. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower was ok.

Amenities

45/100
52 reviews

Uninspiring buildings and a so-so entrance area. Elevator in need of updating. Beautiful architecture.

Rated 80/100 based on reviews from solo travelers.

Train station is close. Professional service.

Vibe

91/100
53 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere.

Location

87/100
35 reviews

Great location.

Service

80/100
90 reviews

Efficient, friendly service with a nice reception. Room service could have been improved.

Breakfast

63/100
21 reviews

Breakfast is average.

Room

62/100
95 reviews

Standard rooms with typical TV's. Bathrooms and beds are acceptable. Substandard A/C and furniture. Shower was ok.

Cleanliness

62/100
23 reviews

Moderately clean hotel facilities.

Comfort

44/100
53 reviews

Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned.

Rated 80/100 based on reviews from all travelers.

Very good for traveling with friends. Great location. Awesome vibe.

Vibe

93/100
41 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel.

Service

90/100
84 reviews

Efficient, friendly service with a nice reception.

Location

84/100
46 reviews

Good location, close to public transport.

Cleanliness

71/100
17 reviews

Clean rooms.

Breakfast

69/100
36 reviews

Breakfast is average.

Room

62/100
67 reviews

Room is clean and bathroom is alright. Poorly maintained rooms with low quality furniture.

Value

51/100
13 reviews

Fairly good value for money.

Rated 80/100 based on reviews from families.

Great reception. Stylish hotel.

Vibe

90/100
9 reviews

Awesome vibe. Stylish hotel.

Service

85/100
20 reviews

Friendly service and great reception.

Location

84/100
16 reviews

Great location.

Breakfast

72/100
13 reviews

Tasty breakfast.

Room

60/100
18 reviews

Room is all right.

Amenities

60/100
11 reviews

Average hotel building. Beautiful architecture.

Rated 79/100 based on reviews from couples.

Clean rooms. Friendly atmosphere.

Vibe

91/100
17 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel.

Location

88/100
14 reviews

Good location, close to public transport.

Service

81/100
27 reviews

Friendly service and great reception.

Bar

75/100
5 reviews

Bar is awesome.

Cleanliness

67/100
6 reviews

Room cleanliness is acceptable.

Breakfast

63/100
11 reviews

Breakfast is average.

Room

63/100
27 reviews

Decently clean rooms with okay bathrooms.

Rated 84/100 based on reviews from solo travelers.

Professional service. Great location.

Service

83/100
9 reviews

Friendly service.

Room

61/100
5 reviews

Room is all right.

Rated 73/100 based on reviews from business travelers.

Clean. Friendly service.

Service

80/100
6 reviews

Fantastic service.

Room

59/100
5 reviews

Room is all right.

Rated 78/100 based on reviews from all travelers.

Very good for traveling with friends. Great location. Awesome vibe.

Wellness Area

98/100
12 reviews

Awesome wellness and fitness areas.

Vibe

91/100
504 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Entrance area is ok. Modern Hotel.

WiFi

91/100
11 reviews

Good wifi quality.

Location

89/100
339 reviews

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking. City centre is hard to reach.

Service

77/100
762 reviews

Friendly service in reception, but less friendly in the restaurant. Service acceptably professional, but bar staff is not great. Room service could have been improved. Housekeeping and management are lacking. Great hotel security. Booking process should be better organized.

Bar

73/100
162 reviews

Nice bar with tasty alcoholic drinks. The bar needs better service.

Room

68/100
745 reviews

Reasonably clean rooms with standard beds and TV's. Decently sized new rooms. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower was ok.

Cleanliness

67/100
223 reviews

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

Breakfast

63/100
210 reviews

Breakfast is decent but expensive.

Amenities

61/100
452 reviews

Okay buildings and entrance area. Beautiful architecture. Elevator in need of updating. New facilities. Handicap accessible facilities are all right.

Rated 79/100 based on reviews from couples.

New facilities.

Vibe

89/100
123 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Entrance area is ok.

Location

89/100
99 reviews

Great location, near nice bars and restaurants. Hard to park, but close to public transport.

Service

75/100
179 reviews

Great service, especially at reception. Poor restaurant service and housekeeping, but professional enough service overall. Room service could have been improved.

Cleanliness

71/100
66 reviews

Rooms are clean, but bathrooms are not.

Room

68/100
222 reviews

Clean, decent rooms with okay beds and TVs. Untidy bathrooms and bad A/C, minibar and furniture. Rooms need regular maintenance. Shower was ok.

Breakfast

65/100
56 reviews

Breakfast is decent but expensive.

Rated 71/100 based on reviews from business travelers.

Great wellness & sports facilities. Good fitness area.

Vibe

89/100
45 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Entrance area is ok.

Location

88/100
24 reviews

Great location.

Service

74/100
86 reviews

Efficient, friendly service with a nice reception.

Cleanliness

67/100
20 reviews

Moderately clean hotel facilities. Clean rooms.

Breakfast

66/100
30 reviews

Breakfast is average.

Room

66/100
85 reviews

Rooms are standard and clean with typical beds and bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower was ok.

Amenities

45/100
48 reviews

Uninspiring buildings and a so-so entrance area. Elevator in need of updating. Beautiful architecture.

Rated 80/100 based on reviews from families.

Awesome vibe. Location is great.

Vibe

92/100
54 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel.

Location

88/100
39 reviews

Good location, close to public transport.

Service

81/100
87 reviews

Efficient, friendly service with a nice reception.

Room

73/100
81 reviews

Tidy rooms with standard bathrooms. Deficient A/C in poorly-maintained rooms. Shower was ok.

Cleanliness

70/100
26 reviews

Clean rooms.

Breakfast

63/100
26 reviews

Breakfast is average.

Amenities

56/100
54 reviews

Average hotel building. Beautiful architecture. Elevator in need of updating.

Rated 77/100 based on reviews from solo travelers.

Awesome vibe. Location is great.

Vibe

90/100
48 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere.

Location

86/100
32 reviews

Great location.

Service

81/100
76 reviews

Efficient, friendly service with a nice reception. Room service could have been improved.

Breakfast

66/100
17 reviews

Breakfast is average.

Room

63/100
87 reviews

Okay bathrooms and beds in decently clean rooms. AC needs updating. Shower was ok.

Cleanliness

61/100
22 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Comfort

43/100
50 reviews

Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned.

Rated 82/100 based on reviews from all travelers.

Very good for traveling with friends. Great location. Awesome vibe.

Vibe

90/100
5 reviews

Awesome vibe.

Location

88/100
5 reviews

Great location.

Service

80/100
9 reviews

Friendly service.

Breakfast

70/100
10 reviews

Tasty breakfast.

Room

65/100
16 reviews

Average rooms with standard beds.

Amenities

64/100
6 reviews

Average hotel building.

Comfort

52/100
11 reviews

Beds are decent and generally comfortable.

Rated 77/100 based on reviews from all travelers.

Very good for traveling with friends. Great location. Awesome vibe.

Vibe

89/100
15 reviews

Awesome vibe. Friendly atmosphere.

Location

87/100
19 reviews

Great location.

Service

74/100
28 reviews

Friendly, acceptably professional service.

Cleanliness

69/100
6 reviews

Good cleanliness in rooms, but so-so in the building.

Breakfast

62/100
6 reviews

Breakfast is average.

Room

59/100
25 reviews

Clean, typically sized rooms with standard beds. Furniture needs more attention.

Value

49/100
6 reviews

Value for money could be better.

Rated 70/100 based on reviews from couples.

Fantastic service.

Service

71/100
5 reviews

Fantastic service.

Rated 84/100 based on reviews from all travelers.

Very good for traveling with friends. Great location. Awesome vibe.

Location

87/100
5 reviews

Great location.

Service

81/100
12 reviews

Friendly service.

Food

68/100
5 reviews

Food is all right.

Breakfast

64/100
5 reviews

Breakfast is average.

Room

62/100
13 reviews

Average rooms with standard beds.

Comfort

53/100
8 reviews

Beds are decent and generally comfortable.

Rated 79/100 based on reviews from all travelers.

Very good for traveling with friends. Great location. Awesome vibe.

Location

89/100
6 reviews

Great location.

Service

78/100
7 reviews

Fantastic service.

Room

58/100
5 reviews

Room is all right.

Rated 71/100 based on reviews from all travelers.

Very good for traveling with friends. Great location. Awesome vibe.

Room

58/100
8 reviews

Room is all right.

Review Semantics by TrustYou

Property description

With a stay at Mama Shelter London - Shoreditch in London (Shoreditch), you'll be within a 15-minute walk of Columbia Road Flower Market and Victoria Park. This 4-star hotel is 0.7 mi (1.1 km) from Brick Lane and 1.5 mi (2.4 km) from Old Spitalfields Market.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Stay in one of 194 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Columbia Road Flower Market - 0.7 km / 0.4 mi
Victoria Park - 0.8 km / 0.5 mi
Brick Lane - 0.9 km / 0.6 mi
Old Spitalfields Market - 2.1 km / 1.3 mi
Financial District - 2.2 km / 1.4 mi
Liverpool Street - 2.7 km / 1.7 mi
The Gherkin - 2.8 km / 1.7 mi
Barbican Arts Centre - 3 km / 1.9 mi
Sky Garden - 3.3 km / 2 mi
Queen Elizabeth Olympic Park - 3.5 km / 2.2 mi
Tower Bridge - 3.7 km / 2.3 mi
London Bridge - 3.7 km / 2.3 mi
London Stadium - 3.8 km / 2.4 mi
Tower of London - 3.9 km / 2.4 mi
Borough Market - 3.9 km / 2.4 mi

The nearest airports are:
Heathrow Airport (LHR) - 34.8 km / 21.6 mi
London City Airport (LCY) - 11.1 km / 6.9 mi
Gatwick Airport (LGW) - 84.6 km / 52.6 mi
Stansted Airport (STN) - 52.2 km / 32.4 mi
Luton Airport (LTN) - 55 km / 34.2 mi

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 3 meeting rooms available for events.

Take advantage of recreation opportunities including a fitness center and karaoke. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Wheelchair-accessible concierge desk
  • Health or beauty spa nearby
  • Number of meeting rooms - 3
  • Wheelchair-accessible path to elevator
  • Karaoke
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Well-lit path to entrance
  • In-room accessibility
  • Stair-free path to entrance
  • Accessible bathroom
  • Year Built - 2008
  • Total number of rooms - 194
  • Number of floors - 4
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Couples/private dining
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Terrace
  • Wheelchair accessible path of travel
  • Concierge services

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Misc. fees / Policies

  • Fee for continental breakfast: GBP 18 for adults and GBP 8.5 for children (approximately)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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