Mama Shelter London Shoreditch

437 Hackney Road, London E2 8PP GB
View map Reservations: +44 808 164 1057
4.0 Star property In London (Shoreditch)
Cleaning Policy: MAMA follows the Accor x Bureau Veritas programme and cleans and santizies room in accordance with increased measure. There are cleaners in our public areas throughout the day and night, with hand santiser available for all staff and guests.
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06/26/2022 - 06/27/2022
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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 88/100 based on reviews from all travelers.

Very good for traveling with friends. Close to restaurants, bars and public transportation. Awesome vibe.

Wellness Area

100/100
9 reviews

Awesome wellness and fitness areas.

Vibe

94/100
341 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Entrance area is ok. Modern Hotel. Luxurious Hotel. Good for traveling with friends. Suitable for solo travelers.

Location

90/100
220 reviews

Good location, close to public transport. Far from city centre, but close to good shopping, restaurants, and bars. Accessibility by car can be a challenge.

WiFi

89/100
9 reviews

Good wifi quality.

Service

85/100
520 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service could have been improved. Housekeeping can be a problem. Great hotel security.

Breakfast

76/100
117 reviews

Tasty yet pricey breakfasts.

Room

69/100
464 reviews

Rooms badly-maintained with substandard A/C. Insufficiently clean bathrooms and subpar kitchenettes. Shower was ok. Minibars and TVs are okay.

Cleanliness

68/100
142 reviews

Moderately clean hotel facilities. Bathroom needs cleaning.

Rated 84/100 based on reviews from couples.

Awesome vibe. Location is great.

Vibe

92/100
111 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Entrance area is ok. Modern Hotel.

Location

87/100
90 reviews

Great location, near nice bars and restaurants. Hard to park, but close to public transport.

Bar

83/100
26 reviews

Nice bar with tasty alcoholic drinks.

Service

82/100
147 reviews

Friendly, excellent service from wait staff and reception, but less impressive housekeeping. Room service could have been improved.

Breakfast

75/100
39 reviews

Reasonably priced, tasty breakfasts.

Cleanliness

72/100
54 reviews

Relatively clean rooms. Bathroom needs cleaning. Moderately clean hotel facilities.

Room

70/100
182 reviews

Excellent rooms with wonderful beds. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Rooms are fairly clean, though poorly-maintained. Shower was ok. Minibars and TVs are okay.

Rated 83/100 based on reviews from families.

Luxurious Hotel. Tasty breakfast.

Vibe

95/100
35 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere.

Location

89/100
32 reviews

Good location, close to public transport.

Service

86/100
63 reviews

Friendly service and great reception.

Breakfast

78/100
23 reviews

Tasty breakfast.

Cleanliness

73/100
22 reviews

Clean rooms.

Food

67/100
31 reviews

Adequate menu with an alright dining experience.

Room

65/100
61 reviews

Rooms are clean and decent overall with okay beds. AC needs updating.

Rated 83/100 based on reviews from solo travelers.

Good internet service. Professional service.

Vibe

95/100
38 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area.

Location

91/100
22 reviews

Great location.

Service

83/100
62 reviews

Efficient, friendly service with a nice reception. Room service could have been improved.

Breakfast

72/100
11 reviews

Tasty breakfast.

Room

68/100
62 reviews

Bathrooms and room size are acceptable. Room cleanliness is acceptable.

Cleanliness

60/100
15 reviews

Room cleanliness is acceptable.

Rated 81/100 based on reviews from business travelers.

New facilities. Modern Hotel.

Vibe

94/100
19 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel.

Location

88/100
10 reviews

Great location.

Service

87/100
39 reviews

Efficient, friendly service with a nice reception.

Breakfast

75/100
9 reviews

Tasty breakfast.

Amenities

73/100
17 reviews

Nice building.

Cleanliness

71/100
7 reviews

Clean.

Room

63/100
32 reviews

Bathrooms and room size are acceptable.

Rated 82/100 based on reviews from all travelers.

Very good for traveling with friends. Close to restaurants, bars and public transportation. Awesome vibe.

Vibe

95/100
19 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere.

Location

88/100
24 reviews

Good location, close to public transport.

Service

87/100
42 reviews

Efficient, friendly service with a nice reception.

Breakfast

74/100
17 reviews

Tasty breakfast.

Cleanliness

73/100
7 reviews

Clean.

Food

66/100
21 reviews

Decent food and menu.

Room

61/100
35 reviews

Great beds in okay rooms.

Value

51/100
9 reviews

Fairly good value for money.

Rated 82/100 based on reviews from couples.

Clean. Comfortable beds.

Vibe

94/100
10 reviews

Awesome vibe. Friendly atmosphere.

Location

87/100
8 reviews

Great location.

Service

85/100
14 reviews

Friendly service.

Breakfast

72/100
7 reviews

Tasty breakfast.

Room

61/100
18 reviews

Room is all right.

Rated 83/100 based on reviews from families.

Stylish hotel. Tasty breakfast.

Vibe

94/100
5 reviews

Awesome vibe.

Location

89/100
8 reviews

Great location.

Service

86/100
12 reviews

Friendly service and great reception.

Breakfast

79/100
6 reviews

Tasty breakfast.

Food

69/100
6 reviews

Food is all right.

Room

59/100
8 reviews

Room is all right.

Rated 80/100 based on reviews from all travelers.

Very good for traveling with friends. Close to restaurants, bars and public transportation. Awesome vibe.

Service

87/100
5 reviews

Fantastic service.

Room

64/100
10 reviews

Room is all right.

Comfort

61/100
6 reviews

Comfortable.

Rated 84/100 based on reviews from all travelers.

Very good for traveling with friends. Close to restaurants, bars and public transportation. Awesome vibe.

Service

85/100
5 reviews

Fantastic service.

Breakfast

79/100
5 reviews

Tasty breakfast.

Room

59/100
7 reviews

Room is all right.

Comfort

47/100
5 reviews

More comfort would be nice.

Rated 82/100 based on reviews from all travelers.

Very good for traveling with friends. Close to restaurants, bars and public transportation. Awesome vibe.

Service

83/100
9 reviews

Friendly service.

Food

71/100
6 reviews

Delicious food.

Room

65/100
11 reviews

Room is all right.

Rated 83/100 based on reviews from all travelers.

Very good for traveling with friends. Close to restaurants, bars and public transportation. Awesome vibe.

Wellness Area

100/100
7 reviews

Awesome wellness and fitness areas.

Vibe

95/100
307 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Modern Hotel. Luxurious Hotel.

Location

91/100
179 reviews

Great location, near nice bars and restaurants. Difficult car access, but close to public transport.

WiFi

89/100
9 reviews

Good wifi quality.

Bar

84/100
93 reviews

Nice bar with tasty alcoholic drinks.

Service

84/100
453 reviews

Friendly service and great reception. Fine restaurant service but inadequate housekeeping. Room service could have been improved. Great hotel security.

Breakfast

76/100
88 reviews

Reasonably priced, tasty breakfasts.

Room

70/100
392 reviews

Great, reasonably-sized rooms. Bathrooms have cleanliness issues and A/C is lacking. Shower was ok. Poorly-maintained rooms with subpar kitchenettes. Minibars and TVs are okay.

Cleanliness

67/100
129 reviews

Moderately clean hotel facilities. Bathroom needs cleaning.

Rated 82/100 based on reviews from couples.

Good restaurants & bars in the area.

Vibe

93/100
93 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere. Entrance area is ok. Modern Hotel.

Location

89/100
73 reviews

Good location, close to public transport.

Bar

84/100
22 reviews

Nice bar with tasty alcoholic drinks.

Service

80/100
123 reviews

Reception and restaurant service is friendly. Room service could have been improved.

Breakfast

77/100
27 reviews

Reasonably priced, tasty breakfasts.

Room

71/100
145 reviews

Excellent rooms with wonderful beds. Bathroom is ok. Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Shower was ok.

Cleanliness

69/100
48 reviews

Moderately clean hotel facilities.

Rated 80/100 based on reviews from solo travelers.

Good internet service. Pleasant entrance area.

Vibe

94/100
35 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area.

Location

90/100
20 reviews

Great location.

Service

83/100
54 reviews

Friendly service and great reception. Room service could have been improved.

Breakfast

78/100
8 reviews

Tasty breakfast.

Room

67/100
57 reviews

Average sized rooms. Decently clean rooms with okay bathrooms. Shower was ok.

Cleanliness

60/100
15 reviews

Room cleanliness is acceptable.

Rated 83/100 based on reviews from families.

Tasty breakfast. Great location.

Vibe

93/100
28 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere.

Location

91/100
19 reviews

Great location.

Service

85/100
46 reviews

Friendly service and great reception.

Bar

83/100
9 reviews

Bar is awesome.

Cleanliness

73/100
19 reviews

Clean rooms.

Breakfast

73/100
14 reviews

Tasty breakfast.

Room

68/100
43 reviews

Clean, typically sized rooms with standard beds. Shower was ok. AC needs updating.

Food

64/100
21 reviews

Food is all right.

Rated 79/100 based on reviews from business travelers.

New facilities. Modern Hotel.

Vibe

94/100
17 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel.

Service

88/100
32 reviews

Friendly service and great reception.

Location

87/100
9 reviews

Great location.

Breakfast

73/100
7 reviews

Tasty breakfast.

Amenities

72/100
13 reviews

Nice building.

Cleanliness

69/100
5 reviews

Quite clean.

Room

62/100
28 reviews

Average sized rooms.

Review Semantics by TrustYou

Property description

With a stay at Mama Shelter London - Shoreditch in London (Shoreditch), you'll be within a 15-minute walk of Columbia Road Flower Market and Brick Lane. This 4-star hotel is 1.2 mi (1.9 km) from Victoria Park and 1.5 mi (2.4 km) from Old Spitalfields Market.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Stay in one of 194 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Columbia Road Flower Market - 0.7 km / 0.4 mi
Brick Lane - 0.9 km / 0.6 mi
Victoria Park - 1.7 km / 1.1 mi
Old Spitalfields Market - 2.1 km / 1.3 mi
Financial District - 2.2 km / 1.4 mi
Liverpool Street - 2.7 km / 1.7 mi
The Gherkin - 2.8 km / 1.7 mi
Barbican Arts Centre - 3 km / 1.9 mi
Sky Garden - 3.3 km / 2 mi
Queen Elizabeth Olympic Park - 3.5 km / 2.2 mi
Museum of London - 3.5 km / 2.2 mi
Tower Bridge - 3.7 km / 2.3 mi
London Bridge - 3.7 km / 2.3 mi
London Stadium - 3.8 km / 2.4 mi
Tower of London - 3.9 km / 2.4 mi

The nearest airports are:
Heathrow Airport (LHR) - 34.8 km / 21.6 mi
London City Airport (LCY) - 11.2 km / 7 mi
Gatwick Airport (LGW) - 84.6 km / 52.6 mi
Stansted Airport (STN) - 52.2 km / 32.4 mi
Luton Airport (LTN) - 55 km / 34.2 mi

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 3 meeting rooms available for events.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Wheelchair-accessible concierge desk
  • Number of meeting rooms - 3
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Well-lit path to entrance
  • In-room accessibility
  • Stair-free path to entrance
  • Accessible bathroom
  • Couples/private dining
  • Year Built - 2008
  • Total number of rooms - 194
  • Number of floors - 4
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Caters to LGBTQ guests
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Terrace
  • Wheelchair accessible path of travel
  • Concierge services

Airport & shuttle information

London CityLondon Heathrow

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Served between 0700 and 1100 daily, MAMAs breakfast consists of continental and English breakfast buffet

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Small pets up to 50kg allowed in room - daily cleaning charge of £15

Parking information

No onsite parking

Internet/Wi-Fi

Free Hi-speed Wi-Fi is available in all bedrooms and public areas. All bedrooms include Free on demand movies

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 18 for adults and GBP 8.5 for children (approximately)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property caters to LGBTQ guests.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Bureau Veritas (3rd party expert - Global), and Intertek Cristal (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

MAMA follows the Accor x Bureau Veritas programme and cleans and santizies room in accordance with increased measure. There are cleaners in our public areas throughout the day and night, with hand santiser available for all staff and guests.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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