Troy

68-70 Queensborough Terrace, London W2 3SH GB
View map Reservations: +44 808 164 1057
3.0 Star property Near Queensway
Select your room:
03/09/2021 - 03/10/2021
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 78/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

98/100
331 reviews

"Great location with good access by car." Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants.

Value

90/100
88 reviews

"Best value for money. Fair breakfast prices."

Service

81/100
198 reviews

"Efficient, friendly service with a nice reception." Decent housekeeping, but poor restaurant service.

Cleanliness

78/100
128 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Room

64/100
356 reviews

"Beds are decent and rooms are average sized, but old and with inadequate A/C." Small but relatively clean bathrooms. Tidy rooms and great minibars. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem.

WiFi

51/100
15 reviews

"Regular internet service. Wifi quality could be improved."

Breakfast

48/100
263 reviews

"Breakfast affordable but not highly reviewed."

Food

29/100
44 reviews

"Food could be better. Desserts, fruits and sides are poorly reviewed."

Rated 80/100 based on reviews from families.

"Good accessibility by car."

Location

97/100
62 reviews

"Good location, close to public transport." Nice access by car with excellent sightseeing.

Value

92/100
10 reviews

"Best value for money."

Service

82/100
41 reviews

"Friendly service and great reception."

Cleanliness

78/100
22 reviews

"Clean rooms."

Room

60/100
63 reviews

"Decent bathrooms and beds in average sized rooms." Clean, yet poorly kept up and old looking rooms. Substandard A/C and furniture.

Breakfast

47/100
51 reviews

"Breakfast can be improved."

Vibe

36/100
11 reviews

"Vibe is not too good. Hotel could use some updating."

Food

31/100
13 reviews

"Poorly rated food, particularly desserts."

Rated 75/100 based on reviews from couples.

"Fair breakfast prices. Wonderful sightseeing."

Location

98/100
58 reviews

"Great location with excellent sightseeing. Close to public transport."

Value

91/100
17 reviews

"Best value for money. Fair breakfast prices."

Service

82/100
31 reviews

"Friendly service and great reception."

Cleanliness

78/100
15 reviews

"Clean hotel facilities. Clean rooms."

Room

62/100
65 reviews

"Decent bathrooms and beds in average sized rooms." Rooms are tidy, but lacking in maintenance, with poor furniture and A/C. Shower can be a problem.

Comfort

60/100
47 reviews

"Average sized rooms with typical beds, noise and comfort levels." AC needs updating.

Breakfast

51/100
53 reviews

"Affordable, fairly tasty breakfasts."

Vibe

36/100
9 reviews

"Vibe is not too good."

Food

26/100
8 reviews

"Food could be better."

Rated 76/100 based on reviews from solo travelers.

"Good minibar. Clean hotel facilities."

Location

97/100
39 reviews

"Good location, close to public transport."

Value

91/100
11 reviews

"Best value for money."

Service

84/100
26 reviews

"Friendly service and great reception."

Cleanliness

74/100
20 reviews

"Clean hotel facilities. Clean rooms."

Room

61/100
52 reviews

"Decently sized rooms, but poorly maintained." Bathrooms and beds are acceptable. Tidy rooms and great minibars.

Comfort

53/100
33 reviews

"Average sized rooms with typical beds, noise and comfort levels."

Breakfast

49/100
25 reviews

"Breakfast can be improved."

Vibe

27/100
5 reviews

"Vibe is not too good."

Rated 77/100 based on reviews from business travelers.

"Clean rooms. Clean."

Location

98/100
13 reviews

"Good location, close to public transport."

Service

81/100
6 reviews

"Fantastic service."

Cleanliness

80/100
9 reviews

"Clean rooms."

Room

58/100
17 reviews

"Rooms are tidy and of average size."

Comfort

55/100
9 reviews

"Somewhat comfortable and acceptably sized rooms."

Breakfast

48/100
9 reviews

"Breakfast can be improved."

Rated 80/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

98/100
21 reviews

"Good location, close to public transport."

Service

78/100
20 reviews

"Friendly service and great reception."

Cleanliness

78/100
17 reviews

"Clean rooms."

Room

63/100
32 reviews

"Clean, typically sized rooms with standard beds."

Comfort

60/100
24 reviews

"Average sized rooms with typical beds, noise and comfort levels."

Breakfast

48/100
20 reviews

"Breakfast can be improved."

Vibe

35/100
5 reviews

"Vibe is not too good."

Rated 81/100 based on reviews from families.

"Fantastic service. Great location."

Location

98/100
5 reviews

"Great location."

Service

81/100
5 reviews

"Fantastic service."

Comfort

57/100
7 reviews

"Comfortable."

Room

54/100
9 reviews

"Room is all right."

Breakfast

47/100
7 reviews

"Breakfast can be improved."

Rated 72/100 based on reviews from couples.

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Room

58/100
9 reviews

"Room is all right."

Comfort

56/100
6 reviews

"Comfortable."

Breakfast

50/100
5 reviews

"Breakfast is average."

Rated 80/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

98/100
154 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Value

92/100
53 reviews

"Best value for money. Fair breakfast prices."

Service

84/100
101 reviews

"Friendly service and great reception."

Cleanliness

80/100
57 reviews

"Clean hotel facilities. Clean rooms."

Room

65/100
167 reviews

"Clean, typically sized rooms with standard beds." Old rooms could use maintenance, with small bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Breakfast

52/100
109 reviews

"Affordable, fairly tasty breakfasts."

Vibe

36/100
18 reviews

"Vibe is not too good. Hotel could use some updating."

WiFi

34/100
7 reviews

"Wifi quality could be improved."

Food

32/100
15 reviews

"Food could be better. Bad side dishes."

Rated 78/100 based on reviews from couples.

"Clean hotel facilities."

Location

98/100
30 reviews

"Great location with excellent sightseeing. Close to public transport."

Value

91/100
11 reviews

"Best value for money."

Service

81/100
16 reviews

"Friendly service."

Cleanliness

76/100
11 reviews

"Clean hotel facilities. Clean rooms."

Room

60/100
33 reviews

"Clean, typically sized rooms with standard beds." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Breakfast

52/100
26 reviews

"Breakfast is average."

Vibe

36/100
6 reviews

"Vibe is not too good."

Rated 86/100 based on reviews from families.

"Great reception. Wonderful sightseeing."

Location

98/100
23 reviews

"Great location with excellent sightseeing. Close to public transport."

Value

92/100
7 reviews

"Best value for money."

Service

82/100
22 reviews

"Friendly service and great reception."

Cleanliness

79/100
7 reviews

"Clean rooms."

Room

62/100
19 reviews

"Decent bathrooms and beds in average sized rooms. Clean rooms."

Breakfast

49/100
17 reviews

"Breakfast can be improved."

Rated 77/100 based on reviews from solo travelers.

"Clean rooms. Best value for money."

Location

97/100
22 reviews

"Good location, close to public transport."

Value

92/100
9 reviews

"Best value for money."

Service

83/100
14 reviews

"Friendly service."

Cleanliness

80/100
7 reviews

"Clean rooms."

Room

61/100
31 reviews

"Decent bathrooms and beds in average sized rooms." Tidy rooms, but in need of better maintenance.

Comfort

56/100
19 reviews

"Average sized rooms with typical beds, noise and comfort levels."

Breakfast

48/100
11 reviews

"Breakfast can be improved."

Rated 80/100 based on reviews from business travelers.

"Great location. Fantastic service."

Location

98/100
9 reviews

"Great location."

Service

81/100
5 reviews

"Fantastic service."

Room

57/100
9 reviews

"Room is all right."

Comfort

55/100
5 reviews

"Comfortable."

Rated 74/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

97/100
20 reviews

"Good location, close to public transport."

Cleanliness

74/100
8 reviews

"Clean rooms."

Room

56/100
17 reviews

"Decent bathrooms and beds in average sized rooms. Clean rooms."

Comfort

51/100
15 reviews

"Average sized rooms with typical beds, noise and comfort levels."

Breakfast

49/100
16 reviews

"Breakfast can be improved."

Rated 74/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

98/100
7 reviews

"Great location."

Service

76/100
7 reviews

"Friendly service."

Room

57/100
10 reviews

"Room is all right."

Breakfast

48/100
8 reviews

"Breakfast can be improved."

Rated 79/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Room

55/100
5 reviews

"Room is all right."

Rated 73/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

97/100
32 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

82/100
19 reviews

"Friendly service."

Cleanliness

76/100
8 reviews

"Clean rooms."

Room

54/100
25 reviews

"Decent bathrooms and beds in average sized rooms." Tidy rooms, but in need of better maintenance.

Breakfast

47/100
22 reviews

"Breakfast can be improved."

Vibe

32/100
6 reviews

"Vibe is not too good."

Rated 77/100 based on reviews from families.

"Great location."

Location

97/100
8 reviews

"Great location."

Room

54/100
5 reviews

"Room is all right."

Comfort

51/100
5 reviews

"Comfortable."

Rated 79/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

98/100
39 reviews

"Good location, close to public transport."

Service

84/100
21 reviews

"Service is friendly, but so-so housekeeping."

Cleanliness

80/100
19 reviews

"Clean hotel facilities. Clean rooms."

Room

64/100
43 reviews

"Rooms are tidy and of average size." Acceptable rooms with small bathrooms. Rooms need regular maintenance.

Comfort

62/100
32 reviews

"Comfortable enough, with okay-sized and more or less quiet rooms, but small bathrooms."

Breakfast

46/100
42 reviews

"Breakfast can be improved."

Food

27/100
7 reviews

"Food could be better."

Rated 78/100 based on reviews from couples.

"Friendly service. Great location."

Location

98/100
12 reviews

"Great location."

Service

82/100
5 reviews

"Fantastic service."

Comfort

61/100
8 reviews

"Somewhat comfortable and acceptably sized rooms."

Room

58/100
11 reviews

"Average sized rooms."

Breakfast

46/100
11 reviews

"Breakfast can be improved."

Rated 79/100 based on reviews from families.

"Fantastic service. Great location."

Location

98/100
5 reviews

"Great location."

Room

57/100
8 reviews

"Room is all right."

Comfort

55/100
5 reviews

"Comfortable."

Breakfast

47/100
8 reviews

"Breakfast can be improved."

Rated 74/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

96/100
10 reviews

"Good location, close to public transport."

Service

78/100
5 reviews

"Fantastic service."

Room

55/100
8 reviews

"Average sized rooms."

Comfort

54/100
7 reviews

"Somewhat comfortable and acceptably sized rooms."

Breakfast

49/100
5 reviews

"Breakfast can be improved."

Rated 72/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

98/100
7 reviews

"Great location."

Room

54/100
7 reviews

"Room is all right."

Comfort

54/100
8 reviews

"Comfortable enough with an average noise level."

Rated 76/100 based on reviews from all travelers.

"Good for traveling with friends. Great location."

Location

96/100
21 reviews

"Great location with excellent sightseeing. Close to public transport."

Cleanliness

79/100
6 reviews

"Clean."

Service

75/100
13 reviews

"Friendly service and great reception."

Room

54/100
22 reviews

"Average-sized rooms with alright beds."

Breakfast

49/100
21 reviews

"Breakfast can be improved."

Vibe

33/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Food

30/100
7 reviews

"Poorly rated food, particularly desserts."

Rated 79/100 based on reviews from families.

"Great location."

Location

98/100
7 reviews

"Great location."

Review Semantics by TrustYou

Property description

With a stay at Troy in London (London City Centre), you'll be steps from Kensington Gardens and Queensway. This hotel is 0.6 mi (0.9 km) from Hyde Park and 0.6 mi (0.9 km) from Kensington Palace.

A complimentary buffet breakfast is served on weekdays from 7:30 AM to 8:30 AM and on weekends from 8:00 AM to 10:00 AM.

Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington Gardens - 0.1 km / 0.1 mi
Queensway - 0.2 km / 0.1 mi
Hyde Park - 0.9 km / 0.6 mi
Kensington Palace - 0.9 km / 0.6 mi
Kensington High Street - 1 km / 0.6 mi
Portobello Road Market - 1.1 km / 0.7 mi
Royal Albert Hall - 1.5 km / 0.9 mi
Imperial College London - 1.8 km / 1.1 mi
Science Museum - 1.9 km / 1.2 mi
Park Lane - 2 km / 1.2 mi
Marble Arch - 2 km / 1.2 mi
Oxford Street - 2 km / 1.2 mi
Victoria and Albert Museum - 2.3 km / 1.4 mi
Natural History Museum - 2.3 km / 1.4 mi
Harrods - 2.4 km / 1.5 mi

The nearest airports are:
Heathrow Airport (LHR) - 24.6 km / 15.3 mi
London City Airport (LCY) - 18.7 km / 11.6 mi
Gatwick Airport (LGW) - 51.6 km / 32.1 mi

The preferred airport for Troy is Heathrow Airport (LHR).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 16
  • Dry cleaning/laundry service
  • Distance from property (meters) - 300
  • Airport transportation (surcharge)
  • Wheelchair accessible – no
  • Luggage storage
  • Free parking nearby
  • Free breakfast
  • Airport transportation
  • Number of buildings/towers - 1
  • Total number of rooms - 33
  • Number of floors - 5
  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Multilingual staff
  • Shared microwave
  • 24-hour front desk
  • Television in common areas
  • Free WiFi
  • Smoke-free property
  • Tours/ticket assistance
  • Elevator

Airport & shuttle information

Heathrow Airport (20 miles), Gatwick Airport (28 miles), City Airport (10 miles)

Is there an airport shuttle? Yes! There is an airport shuttle.

Pet friendly?

Pets not allowed

The Hotel does not allow Pets.

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.

Cleaning Policies

Property is cleaned with disinfectant

Property confirms they are implementing guest safety measures

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

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