Location
Great location with good access by car. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants.
Service
Efficient, friendly service with a nice reception. Housekeeping and management are lacking. Booking process should be better organized. Room service could have been improved. Hotel security is ok. Recreation staff is nice. Great concierge service.
WiFi
Wifi quality could be improved.
Cleanliness
Bathrooms and rooms are untidy. Moderately clean hotel facilities.
Room
Outdated, rooms with poor cleanliness and maintenance. Great views from small rooms with subpar beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Substandard furniture, A/C, minibar and TV's. Adequate balcony.
Breakfast
Breakfast can be improved.
Food
Food could be better.
Comfort
Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.