Holiday Inn Express London Heathrow T5 An Ihg Hotel

London Road, Slough SL3 8QB GB
View map Reservations: +44 808 164 1057
3.0 Star property Near the airport
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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05/21/2022 - 05/22/2022
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Summary of verified reviews

77
Good

Summary of 4,544 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 77/100 based on reviews from all travelers.

"Fair airport hotel. Close to parking areas and the airport."

Service

79/100
1087 reviews

"Average restaurant service, but friendly overall." Service is professional, especially at the bar, and reception is top-notch. Housekeeping and management are lacking. Shuttle service can be an issue. Booking process should be better organized. Room service is average.

Cleanliness

65/100
737 reviews

"Bathrooms, dining area untidy; rooms relatively untidy."

WiFi

65/100
34 reviews

"WiFi is good value. Wifi quality could be improved."

Location

62/100
749 reviews

"Location is ok. Not great access by car, with poorly rated parking." Near public transport, airport, and train station. Parking should be cheaper. Decent shopping and great sightseeing.

Room

60/100
1479 reviews

"Large, moderately clean rooms, and decent views." Badly maintained rooms, uncomfortable beds, and deficient A/C. Shower was ok. Bathrooms are large but with substandard cleaning. Complaints about minibars and kitchenettes.

Breakfast

57/100
865 reviews

"Affordable, fairly tasty breakfasts."

Comfort

42/100
890 reviews

"Poor beds, with complaints about A/C and noise." Spacious rooms and bathrooms.

Food

42/100
532 reviews

"Poor dining experience overall; decent menu, but restaurant is expensive." Complaints about restaurant cleanliness, sides, and desserts. Pork dishes are not good. Tasteless vegetables. Snacks are ok. Poor vegetarian & vegan dishes. No good fish & seafood.

Rated 71/100 based on reviews from families.

"Spacious bathroom. Wonderful sightseeing."

Service

81/100
559 reviews

"Efficient, friendly service with a nice reception." Fine restaurant service but inadequate housekeeping. Booking process should be better organized. Shuttle service can be an issue.

Cleanliness

63/100
428 reviews

"Bathrooms, dining area untidy; rooms relatively untidy."

Location

62/100
415 reviews

"Location is ok. Pricey, inconvenient parking. Good access to airport." Decent shopping and great sightseeing. Reasonably accessible by car.

Room

56/100
819 reviews

"Big, decently clean rooms, but poor maintenance and beds." Substandard furniture, A/C, minibar and TV's. Shower was ok. Bathrooms are large but with substandard cleaning.

Breakfast

53/100
543 reviews

"Affordable, fairly tasty breakfasts."

WiFi

53/100
12 reviews

"Regular internet service. Wifi quality could be improved."

Amenities

43/100
117 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Food

39/100
303 reviews

"Guests complain about the dining, with a poor menu and high prices." Complaints about restaurant cleanliness, sides, and desserts. Pork dishes are not good. Tasteless vegetables. Snacks are ok. Poor vegetarian & vegan dishes.

Comfort

37/100
543 reviews

"Poor beds, with complaints about A/C and noise." Spacious rooms and bathrooms.

Rated 67/100 based on reviews from couples.

"Good service."

Service

72/100
95 reviews

"Reception is decent, with overall friendly and professional service." Booking process should be better organized.

Cleanliness

69/100
60 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Breakfast

64/100
65 reviews

"Affordable, fairly tasty breakfasts."

Location

64/100
67 reviews

"Location is ok. Pricey, inconvenient parking. Good access to airport."

Room

61/100
127 reviews

"Rooms spacious and relatively tidy." Badly maintained rooms, uncomfortable beds, and deficient A/C. Shower was ok.

Comfort

45/100
67 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Food

43/100
43 reviews

"Food could be better. Menu is adequate."

Rated 73/100 based on reviews from solo travelers.

"Stylish hotel."

Service

79/100
51 reviews

"Reception and restaurant service are professional and friendly."

Room

72/100
78 reviews

"Large, reasonably clean rooms and comfortable beds." Okay bathrooms, but poor maintenance and A/C. Shower was ok.

Breakfast

65/100
51 reviews

"Breakfast is average."

Cleanliness

64/100
32 reviews

"Room cleanliness is acceptable."

Location

58/100
50 reviews

"Location is ok. Not great access by car, with poorly rated parking." Good access to airport.

Food

45/100
21 reviews

"Food could be better."

WiFi

45/100
6 reviews

"Complaints about WiFi."

Rated 73/100 based on reviews from business travelers.

"Good service."

Service

73/100
40 reviews

"Friendly service with great reception but subpar housekeeping."

Location

65/100
24 reviews

"Decent location, but problems with parking."

Cleanliness

61/100
21 reviews

"Cleanliness is lacking in rooms and bathrooms."

Breakfast

60/100
19 reviews

"Breakfast is average."

Room

52/100
52 reviews

"Rooms spacious and relatively tidy." Poorly-maintained rooms and cleaned bathrooms, with subpar A/C and beds.

Comfort

44/100
31 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Food

40/100
8 reviews

"Food could be better."

Rated 69/100 based on reviews from all travelers.

"Fair airport hotel. Close to parking areas and the airport."

Service

79/100
1059 reviews

"Average restaurant service, but friendly overall." Service is professional, especially at the bar, and reception is top-notch. Housekeeping and management are lacking. Shuttle service can be an issue. Booking process should be better organized. Room service is average.

Cleanliness

65/100
727 reviews

"Bathrooms, dining area untidy; rooms relatively untidy."

WiFi

65/100
34 reviews

"WiFi is good value. Wifi quality could be improved."

Location

62/100
727 reviews

"Location is ok. Not great access by car, with poorly rated parking." Near public transport, airport, and train station. Parking should be cheaper. Decent shopping and great sightseeing.

Room

60/100
1451 reviews

"Large, moderately clean rooms, and decent views." Badly maintained rooms, uncomfortable beds, and deficient A/C. Shower was ok. Bathrooms are large but with substandard cleaning. Complaints about minibars and kitchenettes.

Breakfast

57/100
853 reviews

"Affordable, fairly tasty breakfasts."

Comfort

42/100
878 reviews

"Poor beds, with complaints about A/C and noise." Spacious rooms and bathrooms.

Food

42/100
525 reviews

"Poor dining experience overall; decent menu, but restaurant is expensive." Complaints about restaurant cleanliness, sides, and desserts. Pork dishes are not good. Tasteless vegetables. Snacks are ok. Poor vegetarian & vegan dishes. No good fish & seafood.

Rated 68/100 based on reviews from families.

"Great service."

Service

81/100
549 reviews

"Efficient, friendly service with a nice reception." Fine restaurant service but inadequate housekeeping. Booking process should be better organized. Shuttle service can be an issue.

Cleanliness

63/100
422 reviews

"Bathrooms, dining area untidy; rooms relatively untidy."

Location

63/100
411 reviews

"Location is ok. Pricey, inconvenient parking. Good access to airport." Decent shopping and great sightseeing. Reasonably accessible by car.

Room

56/100
809 reviews

"Big, decently clean rooms, but poor maintenance and beds." Substandard furniture, A/C, minibar and TV's. Shower was ok. Bathrooms are large but with substandard cleaning.

Breakfast

54/100
537 reviews

"Affordable, fairly tasty breakfasts."

WiFi

53/100
12 reviews

"Regular internet service. Wifi quality could be improved."

Amenities

43/100
116 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Food

39/100
301 reviews

"Guests complain about the dining, with a poor menu and high prices." Complaints about restaurant cleanliness, sides, and desserts. Pork dishes are not good. Tasteless vegetables. Snacks are ok. Poor vegetarian & vegan dishes.

Comfort

37/100
539 reviews

"Poor beds, with complaints about A/C and noise." Spacious rooms and bathrooms.

Rated 65/100 based on reviews from couples.

"Good service."

Service

72/100
95 reviews

"Reception is decent, with overall friendly and professional service." Booking process should be better organized.

Cleanliness

69/100
60 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Location

65/100
65 reviews

"Location is ok. Pricey, inconvenient parking. Good access to airport."

Breakfast

64/100
65 reviews

"Affordable, fairly tasty breakfasts."

Room

61/100
126 reviews

"Rooms spacious and relatively tidy." Badly maintained rooms, uncomfortable beds, and deficient A/C. Shower was ok.

Comfort

46/100
66 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Food

43/100
43 reviews

"Food could be better. Menu is adequate."

Rated 69/100 based on reviews from solo travelers.

"Stylish hotel. Professional service."

Service

79/100
50 reviews

"Reception and restaurant service are professional and friendly."

Room

72/100
76 reviews

"Large, reasonably clean rooms and comfortable beds." Okay bathrooms, but poor maintenance and A/C. Shower was ok.

Breakfast

64/100
49 reviews

"Breakfast is average."

Cleanliness

64/100
32 reviews

"Room cleanliness is acceptable."

Location

58/100
49 reviews

"Location is ok. Not great access by car, with poorly rated parking." Good access to airport.

Food

47/100
20 reviews

"Food could be better."

WiFi

45/100
6 reviews

"Complaints about WiFi."

Rated 65/100 based on reviews from business travelers.

"Good service."

Service

73/100
37 reviews

"Friendly service with great reception but subpar housekeeping."

Location

65/100
23 reviews

"Decent location, but problems with parking."

Cleanliness

61/100
21 reviews

"Cleanliness is lacking in rooms and bathrooms."

Breakfast

59/100
18 reviews

"Breakfast is average."

Room

52/100
51 reviews

"Rooms spacious and relatively tidy." Poorly-maintained rooms and cleaned bathrooms, with subpar A/C and beds.

Comfort

44/100
31 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Food

40/100
8 reviews

"Food could be better."

Rated 80/100 based on reviews from all travelers.

"Fair airport hotel. Close to parking areas and the airport."

Service

82/100
7 reviews

"Fantastic service."

Review Semantics by TrustYou

Property description

When you stay at Holiday Inn Express London Heathrow T5, an IHG Hotel in Slough, you'll be near the airport, within a 10-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 9.7 mi (15.6 km) from Twickenham Stadium and 4.9 mi (7.9 km) from Pinewood Studios.

You can enjoy a meal at Great Room serving the guests of Holiday Inn Express London Heathrow T5, an IHG Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekends from 7:00 AM to 10:30 AM.

Stay in one of 300 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

St. Georges Chapel - 5.8 km / 3.6 mi
Theatre Royal - 5.8 km / 3.6 mi
Windsor Castle - 6.1 km / 3.8 mi
Windsor Guildhall - 6.1 km / 3.8 mi
Eton College - 6.4 km / 4 mi
Windsor Royal Shopping Centre - 6.7 km / 4.2 mi
Windsor Bridge - 7 km / 4.4 mi
Frogmore House - 7.9 km / 4.9 mi
Pinewood Studios - 7.9 km / 4.9 mi
Runnymede - 8.3 km / 5.2 mi
Brunel University - 8.3 km / 5.2 mi
Stockley Park - 9.7 km / 6 mi
Windsor Great Park - 10.2 km / 6.3 mi
Windsor Racecourse - 10.2 km / 6.3 mi
London Motor Museum - 10.2 km / 6.3 mi

The nearest airports are:
Heathrow Airport (LHR) - 7.5 km / 4.7 mi
Gatwick Airport (LGW) - 72.3 km / 44.9 mi
London City Airport (LCY) - 45.4 km / 28.2 mi
Luton Airport (LTN) - 55.8 km / 34.7 mi

The preferred airport for Holiday Inn Express London Heathrow T5, an IHG Hotel is Heathrow Airport (LHR).

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Luggage storage
  • Free breakfast
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Total number of rooms - 300
  • Number of floors - 5
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Designated smoking areas
  • Assistive listening devices available
  • In-room accessibility
  • Safe-deposit box at front desk
  • Wheelchair accessible parking
  • Snack bar/deli
  • Free newspapers in lobby
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Self parking (surcharge)
  • Free buffet breakfast

Airport & shuttle information

Hoppa Bus service to Heathrow Airport£4.50 per person each way

Is there an airport shuttle? Sorry but no airport shuttle is available.

Pet friendly?

Pets not allowed

No pets allowed in hotel

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - YES

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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