Millennium Gloucester Hotel London Kensington

4-18 Harrington Gardens, London SW7 4LH GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Natural History Museum
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Average
3.5/5

Based on 5905 guest reviews

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  • Free wired Internet
  • Free WiFi
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Fitness facilities
Select your room:
08/03/2021 - 08/04/2021
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 73/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
689 reviews

"Great location. Near public transport, airport, and train station." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

WiFi

73/100
27 reviews

"Good internet service. Average wifi quality."

Breakfast

70/100
290 reviews

"Breakfast is average."

Service

65/100
758 reviews

"Standard service overall, though very professional, and OK reception." Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved. Great concierge service. Old, neglected rooms with uncomfortable beds, yet lovely views. Hotel security is ok. Booking process should be better organized.

Vibe

46/100
332 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Pleasant entrance area. Hotel could be more stylish. Hotel is relatively luxurious. Good for traveling with friends. Good for business people. Suitable for solo travelers.

Room

45/100
1076 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Older and poorly cleaned rooms with inadequate A/C. Rooms are spacious with standard beds. Small rooms and poorly cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

Cleanliness

32/100
312 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Wellness Area

27/100
9 reviews

"Poorly reviewed fitness area."

Rated 69/100 based on reviews from families.

"Train station is close."

Location

95/100
146 reviews

"Well-located, although unfortunately the parking isn't easy." Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

Breakfast

73/100
76 reviews

"Tasty breakfast."

Service

61/100
172 reviews

"Service is friendly and professional but overall average." Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Great concierge service. Room service could have been improved.

WiFi

50/100
8 reviews

"Complaints about WiFi."

Room

40/100
255 reviews

"Old, inadequately maintained rooms with poor minibars and A/C." Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Rooms are spacious with standard beds. Shower can be a problem.

Vibe

38/100
81 reviews

"Vibe is not too good. Hotel could use some updating." Pleasant entrance area. Atmosphere could be friendlier.

Cleanliness

30/100
84 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 75/100 based on reviews from couples.

"Great concierge service. Wonderful sightseeing."

Location

97/100
111 reviews

"Good location, close to public transport." Good restaurants & bars in the area.

Service

76/100
104 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping." Great concierge service.

Breakfast

72/100
48 reviews

"Tasty breakfast."

Room

48/100
162 reviews

"Rooms are big, but old and lacking maintenance with subpar furniture." Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

43/100
47 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Pleasant entrance area.

Cleanliness

33/100
40 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 69/100 based on reviews from solo travelers.

"Great shopping. Pleasant entrance area."

Location

97/100
58 reviews

"Great location near shopping and public transport."

Breakfast

70/100
28 reviews

"Breakfast is average."

Service

64/100
69 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated.

Vibe

38/100
39 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is ok. Atmosphere could be friendlier. Hotel could be more stylish.

Room

35/100
119 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Old rooms with substandard TV's, furniture and air conditioning. Average-sized rooms with alright beds. Shower can be a problem.

Cleanliness

32/100
23 reviews

"Bathrooms and rooms are untidy."

Rated 68/100 based on reviews from business travelers.

"Spacious rooms. Friendly service."

Location

96/100
39 reviews

"Great location."

Breakfast

67/100
16 reviews

"Breakfast is average."

Service

65/100
32 reviews

"Friendly service and acceptable reception."

Vibe

38/100
16 reviews

"Vibe is not too good. Hotel could use some updating."

Room

36/100
73 reviews

"Beds are fine, but rooms are old and poorly maintained with inferior furnishing." Large but poorly cleaned rooms and bathrooms. Shower can be a problem.

Cleanliness

27/100
21 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 64/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

97/100
14 reviews

"Great location."

Breakfast

72/100
6 reviews

"Tasty breakfast."

Service

67/100
15 reviews

"Friendly service and acceptable reception."

Comfort

47/100
19 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Rooms are spacious with standard beds.

Vibe

39/100
12 reviews

"Vibe is not too good. Hotel could use some updating."

Room

30/100
34 reviews

"Beds are alright, but rooms are badly-maintained with poor A/C and furniture." Large, yet old and poorly cleaned rooms with less well rated bathrooms.

Cleanliness

28/100
8 reviews

"Rooms could be cleaner."

Rated 61/100 based on reviews from families.

""

Service

61/100
5 reviews

"Service is adequate."

Comfort

48/100
5 reviews

"More comfort would be nice."

Vibe

36/100
5 reviews

"Vibe is not too good."

Room

34/100
9 reviews

"Room needs to be improved."

Rated 68/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
507 reviews

"Great location. Near public transport, airport, and train station." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

WiFi

71/100
20 reviews

"Good internet service. Average wifi quality."

Breakfast

66/100
203 reviews

"Affordable, fairly tasty breakfasts."

Service

65/100
604 reviews

"General service, restaurant service and reception are decent." Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved. Great concierge service. Hotel security is ok. Bar service is acceptable. Booking process should be better organized.

Vibe

50/100
239 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area." Atmosphere could be friendlier. Hotel could be more stylish. Hotel is relatively luxurious.

Food

49/100
108 reviews

"Bad overall dining experience with a bad menu." Affordable food with adequate dessert & fruits.

Room

46/100
816 reviews

"Guests complain about maintenance, furnishing, TV's, and views." Big rooms, although there are complaints about cleanliness. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Cleanliness

32/100
258 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Wellness Area

31/100
6 reviews

"Wellness & sports facilities could be improved."

Rated 67/100 based on reviews from families.

"Great shopping."

Location

95/100
107 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great. Parking is rare.

Breakfast

72/100
52 reviews

"Tasty breakfast."

Service

59/100
128 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated. Great concierge service. Room service could have been improved.

Food

49/100
13 reviews

"Food could be better."

WiFi

44/100
5 reviews

"Complaints about WiFi."

Vibe

39/100
46 reviews

"Vibe is not too good. Hotel could use some updating." Pleasant entrance area. Atmosphere could be friendlier.

Room

38/100
181 reviews

"Outdated, rooms with poor cleanliness and maintenance." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Rooms are spacious with standard beds. Shower can be a problem.

Cleanliness

29/100
66 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 74/100 based on reviews from couples.

"Wonderful sightseeing. Great concierge service."

Location

97/100
91 reviews

"Good location, close to public transport." Good restaurants & bars in the area.

Service

75/100
83 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping." Great concierge service.

Breakfast

71/100
39 reviews

"Tasty breakfast."

Room

52/100
131 reviews

"Average rooms with standard beds." Large rooms but untidy and need updating. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Vibe

43/100
38 reviews

"Vibe is not too good. Hotel could use some updating." Pleasant entrance area. Atmosphere could be friendlier.

Cleanliness

34/100
32 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 69/100 based on reviews from solo travelers.

"Pleasant entrance area."

Location

96/100
39 reviews

"Good location, close to public transport."

Breakfast

69/100
18 reviews

"Breakfast is average."

Service

65/100
53 reviews

"Friendly, more-or-less professional service, and so-so reception."

Vibe

40/100
31 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is ok. Hotel could be more stylish. Atmosphere could be friendlier.

Room

36/100
90 reviews

"Outdated, rooms with poor cleanliness and maintenance." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Rooms are spacious with standard beds. Shower can be a problem.

Cleanliness

32/100
20 reviews

"Bathrooms and rooms are untidy."

Rated 62/100 based on reviews from business travelers.

"Terrific location."

Location

97/100
26 reviews

"Great location."

Breakfast

67/100
11 reviews

"Breakfast is average."

Service

66/100
23 reviews

"Friendly service and acceptable reception."

Vibe

38/100
14 reviews

"Vibe is not too good. Hotel could use some updating."

Room

36/100
57 reviews

"Beds are fine, but rooms are old and poorly maintained with inferior furnishing." Large but poorly cleaned rooms and bathrooms. Shower can be a problem.

Cleanliness

28/100
19 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 63/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

97/100
11 reviews

"Great location."

Breakfast

72/100
5 reviews

"Tasty breakfast."

Service

64/100
9 reviews

"Service is average, but very friendly."

Amenities

51/100
5 reviews

"Ordinary amenities."

Vibe

37/100
5 reviews

"Vibe is not too good."

Room

33/100
12 reviews

"Room needs to be improved."

Rated 77/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Room

39/100
7 reviews

"Room needs to be improved."

Rated 72/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Breakfast

72/100
7 reviews

"Tasty breakfast."

Service

66/100
8 reviews

"Service is adequate."

Amenities

52/100
5 reviews

"Ordinary amenities."

Comfort

51/100
9 reviews

"Beds are decent and generally comfortable."

Room

41/100
9 reviews

"Rooms are subpar, but beds are decent."

Rated 69/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
19 reviews

"Good location, close to public transport."

Breakfast

71/100
9 reviews

"Tasty breakfast."

Service

70/100
8 reviews

"Friendly service."

Room

38/100
20 reviews

"Spacious rooms, but poorly maintained and cleaned with subpar bathrooms."

Vibe

35/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

30/100
9 reviews

"Rooms could be cleaner."

Rated 70/100 based on reviews from families.

"Tasty breakfast. Great location."

Location

96/100
6 reviews

"Great location."

Room

36/100
6 reviews

"Room needs to be improved."

Rated 72/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

97/100
24 reviews

"Good location, close to public transport."

Service

70/100
18 reviews

"Service is average, but very friendly."

Breakfast

70/100
15 reviews

"Breakfast is average."

Room

42/100
38 reviews

"Old, poorly-maintained rooms with poor furnishing and TVs." Rooms are large but untidy, with badly rated bathrooms.

Cleanliness

37/100
10 reviews

"Rooms could be cleaner."

Vibe

33/100
13 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 72/100 based on reviews from families.

"Great location."

Location

97/100
6 reviews

"Great location."

Room

40/100
10 reviews

"Spacious but outdated rooms."

Vibe

32/100
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 58/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

97/100
34 reviews

"Good location, close to public transport."

Breakfast

69/100
8 reviews

"Breakfast is average."

Service

61/100
37 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Comfort

47/100
36 reviews

"Some problems with A/C and room comfort." Rooms are spacious with standard beds.

Room

37/100
58 reviews

"Older, poorly maintained rooms, suboptimal bathrooms and A/C." Rooms are spacious with standard beds.

Vibe

34/100
30 reviews

"Vibe is not too good. Atmosphere could be friendlier." Hotel could use some updating.

Cleanliness

34/100
7 reviews

"Could use a good cleaning."

Rated 58/100 based on reviews from families.

"Great location."

Location

97/100
6 reviews

"Great location."

Service

61/100
11 reviews

"Service is adequate."

Comfort

51/100
15 reviews

"Fairly comfortable, but problems with A/C. Spacious rooms."

Room

40/100
20 reviews

"Room needs to be improved. Large, but poorly air conditioned rooms."

Vibe

37/100
8 reviews

"Vibe is not too good."

Rated 63/100 based on reviews from solo travelers.

"Great location. Spacious rooms."

Location

97/100
6 reviews

"Great location."

Service

63/100
8 reviews

"Service is adequate."

Comfort

45/100
7 reviews

"More comfort would be nice."

Room

34/100
12 reviews

"Room needs to be improved."

Vibe

33/100
5 reviews

"Vibe is not too good."

Rated 65/100 based on reviews from couples.

""

Service

67/100
6 reviews

"Service is adequate."

Vibe

37/100
5 reviews

"Vibe is not too good."

Room

33/100
7 reviews

"Room needs to be improved."

Rated 74/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

96/100
21 reviews

"Good location, close to public transport."

Breakfast

74/100
9 reviews

"Tasty breakfast."

Value

70/100
9 reviews

"Best value for money."

Service

68/100
11 reviews

"Service is adequate."

Vibe

44/100
9 reviews

"Atmosphere not particularly friendly, giving poor vibes."

Room

41/100
17 reviews

"Spacious, yet somewhat poorly rated rooms."

Rated 69/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

98/100
22 reviews

"Great location near lots of shopping. Train station is close."

Service

64/100
19 reviews

"Friendly service and acceptable reception."

Room

48/100
19 reviews

"Large but run-down rooms with inadequate bathrooms."

Rated 68/100 based on reviews from all travelers.

"Fair for traveling with friends. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

97/100
7 reviews

"Great location."

Service

65/100
9 reviews

"Service is adequate."

Comfort

52/100
11 reviews

"Comfortable."

Room

42/100
17 reviews

"Rooms need regular maintenance."

Review Semantics by TrustYou

Based on reviews from the last 6 months

3.6
Fair
212 reviews
reviews
over time
December 2020
69 reviews
January 2021
27 reviews
February 2021
15 reviews
March 2021
27 reviews
April 2021
30 reviews
May 2021
69 reviews

Health Safety

3.8/5 6 reviews

Cleanliness

2.4/5 18 reviews

Room cleanliness is acceptable.

2.9/5 12 reviews

by TrustYou

Property description

Located in London (London City Centre), Millennium Gloucester Hotel London Kensington is within a 15-minute walk of Natural History Museum and Victoria and Albert Museum. This 4-star hotel is 0.7 mi (1.2 km) from Kensington Gardens and 0.7 mi (1.2 km) from Imperial College London.

Enjoy Indian cuisine at Bombay Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Make yourself at home in one of the 610 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Natural History Museum - 0.7 km / 0.4 mi
Victoria and Albert Museum - 0.9 km / 0.6 mi
Science Museum - 1 km / 0.6 mi
Kensington Gardens - 1.2 km / 0.7 mi
Imperial College London - 1.2 km / 0.7 mi
Kensington High Street - 1.2 km / 0.8 mi
Royal Albert Hall - 1.4 km / 0.8 mi
Kensington Palace - 1.4 km / 0.9 mi
Hyde Park - 1.6 km / 1 mi
Harrods - 1.6 km / 1 mi
Saatchi Gallery - 1.9 km / 1.2 mi
Queensway - 2.1 km / 1.3 mi
Stamford Bridge Stadium - 2.2 km / 1.4 mi
Olympia Conference and Exhibition Centre - 2.3 km / 1.4 mi
Piccadilly - 2.6 km / 1.6 mi

The nearest airports are:
Heathrow Airport (LHR) - 22.8 km / 14.2 mi
London City Airport (LCY) - 18.7 km / 11.6 mi
Gatwick Airport (LGW) - 90.5 km / 56.2 mi
Luton Airport (LTN) - 56 km / 34.8 mi

The preferred airport for Millennium Gloucester Hotel London Kensington is Heathrow Airport (LHR).

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Reception hall
  • Eco-friendly cleaning products used
  • Meeting rooms
  • Free wired Internet
  • Wheelchair-accessible registration desk
  • Limo or Town Car service available
  • Free WiFi
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Wedding services
  • Fireplace in lobby
  • Luggage storage
  • Total number of rooms - 610
  • Number of floors - 8
    • Express check-out
    • Multilingual staff
    • Business center
    • 24-hour front desk
    • Conference center
    • Breakfast available (surcharge)
    • Number of restaurants - 3
    • Bar/lounge
    • Smoke-free property
    • Laundry facilities
    • Elevator
    • Fitness facilities
    • Conference space
    • Self parking (surcharge)
    • Computer station
    • Concierge services

    Airport & shuttle information

    Heathrow International Airport;14 miles from hotel;Public transport by Underground train - 30 min;£75.00 one-way taxi expense

    Is there an airport shuttle? Sorry but no airport shuttle is available.

    Breakfast information

    International Breakfast buffet at £18.50 per person, including continental, English and Chinese breakfast items.

    Pet friendly?

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    No pets allowed

    Parking information

    Large onsite park with 90 spaces

    Internet/Wi-Fi

    Complimentary

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for to-go breakfast: GBP 13.50 for adults and GBP 6.75 for children (approximately)
    • Self parking fee: GBP 40 per night
    • Early check-in is available for a fee (subject to availability, amount varies)
    • Rollaway bed fee: GBP 35.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You'll be asked to pay the following charges at the property:

    • Deposit: GBP 50 per night

    We have included all charges provided to us by the property.

    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
    • Contactless check-out is available.
    • Individually-wrapped food options are available for breakfast and dinner, and also through room service.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Clean. We Care. We Welcome. (Millennium).
    • Enhanced food service safety measures are in place.

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for dinner

    Individually-wrapped food options are available through room service

    Gap period enforced between guest stays - 24 hours

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Guest accommodation is sealed after cleaning

    Electrostatic spray is used for disinfection

    Cashless transactions are available

    Masks are compulsory at the property

    Reservation might be required for some facilities onsite

    Food service has been amended for enhanced safety

    Property follows regional sanitization guidelines We're Good To Go (UK)

    Property follows a brand or regulatory agency's sanitization guidelines We Clean. We Care. We Welcome. (Millennium)

    Essential Workers Only - YES

    Property confirms they are implementing enhanced cleaning measures

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