Holiday Inn Kensington Forum

Cromwell Rd. 97 27, LONDON, ENGLAND SW74DN GB
View map Reservations: +44 808 164 1057
4.0 Star property
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Select your room:
12/09/2022 - 12/10/2022
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 73/100 based on reviews from all travelers.

Fair business hotel. Close to Gloucester Road. Good for sightseeing with access to public transportation.

Location

94/100
722 reviews

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

Breakfast

76/100
386 reviews

Tasty yet pricey breakfasts.

Service

69/100
741 reviews

Reception friendly and relatively professional, with great restaurant service. Housekeeping and management are lacking. Room service could have been improved. Booking process should be better organized.

WiFi

47/100
22 reviews

Wifi quality could be improved.

Room

45/100
994 reviews

Impressive views, but rooms seem aged, small, and unmaintained. Poor TV's and furniture, and inadequate room cleanliness. Small rooms and poorly cleaned bathrooms. Decent beds and minibars. Shower can be a problem.

Comfort

43/100
431 reviews

Small suites with problems of comfort and noise. Average beds.

Cleanliness

42/100
427 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

Vibe

41/100
223 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish. Good for business people. Luxury hotel. Nice for romantic trips.

Food

37/100
144 reviews

Poorly rated dining experience, overall, with particularly disliked pork dishes. Food prices are okay, but sub-par menu. Complaints about restaurant cleanliness, sides, and desserts.

Pool

0/100
7 reviews

Pool should be renewed.

Rated 68/100 based on reviews from couples.

Good restaurant service. Wonderful sightseeing.

Location

93/100
219 reviews

Good location, close to public transport. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

Breakfast

77/100
123 reviews

Tasty yet pricey breakfasts.

Service

64/100
182 reviews

Service is relatively professional, but reception and housekeeping are not great. Friendly service, especially in the restaurant. Room service could have been improved.

Comfort

45/100
139 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Room

43/100
295 reviews

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Small rooms with poor furniture, A/C, and TV's. Lovely views and decent beds. Shower can be a problem.

Cleanliness

40/100
127 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Vibe

37/100
65 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish.

Food

35/100
44 reviews

Food and menu are not highly reviewed. Bad desserts & fruits.

WiFi

31/100
5 reviews

Complaints about WiFi.

Rated 67/100 based on reviews from families.

Train station is close.

Location

96/100
205 reviews

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

Breakfast

76/100
122 reviews

Tasty yet pricey breakfasts.

Service

69/100
199 reviews

Average reception and service professionalism is typical. Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved.

Room

37/100
264 reviews

Impressive views, but rooms seem aged, small, and unmaintained. Untidy rooms with bad beds, TV's, furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Acceptable minibar.

Food

37/100
47 reviews

Bad overall dining experience with a bad menu. Untidy dining area and side dishes are not great.

Vibe

36/100
66 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish.

Cleanliness

36/100
122 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

Comfort

33/100
121 reviews

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

WiFi

31/100
5 reviews

Complaints about WiFi.

Rated 68/100 based on reviews from solo travelers.

Great shopping. Great view.

Location

91/100
65 reviews

Great location near shopping and public transport.

Breakfast

73/100
30 reviews

Tasty breakfast.

Service

68/100
84 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

Room

58/100
97 reviews

Decent beds and rooms, great views. Rooms are run down with bad furniture and TVs and filthy bathrooms. Small, insufficiently clean, old rooms and poor minibars. Shower can be a problem.

Cleanliness

42/100
41 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Food

38/100
17 reviews

Food and menu are not highly reviewed.

Vibe

32/100
19 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

Rated 65/100 based on reviews from business travelers.

Friendly service. Tasty breakfast.

Location

93/100
21 reviews

Great location.

Breakfast

73/100
9 reviews

Tasty breakfast.

Service

72/100
29 reviews

Friendly service, and reception was okay.

Cleanliness

43/100
14 reviews

Rooms could be cleaner.

Comfort

39/100
14 reviews

Not very comfortable, with poor beds.

Room

38/100
40 reviews

Poorly cleaned and maintained rooms with poor beds and bathrooms. Shower can be a problem.

Vibe

37/100
7 reviews

Vibe is not too good. Hotel could use some updating.

Food

35/100
5 reviews

Food could be better.

Rated 75/100 based on reviews from all travelers.

Fair business hotel. Close to Gloucester Road. Good for sightseeing with access to public transportation.

Location

91/100
7 reviews

Great location.

Service

73/100
7 reviews

Fantastic service.

Room

33/100
6 reviews

Room needs to be improved.

Rated 63/100 based on reviews from all travelers.

Fair business hotel. Close to Gloucester Road. Good for sightseeing with access to public transportation.

Location

94/100
14 reviews

Great location.

Service

70/100
9 reviews

Fantastic service.

Comfort

37/100
12 reviews

Small and uncomfortable rooms.

Room

33/100
14 reviews

Rooms could be larger.

Vibe

29/100
5 reviews

Vibe is not too good.

Rated 69/100 based on reviews from all travelers.

Fair business hotel. Close to Gloucester Road. Good for sightseeing with access to public transportation.

Location

95/100
7 reviews

Great location.

Service

70/100
5 reviews

Service is adequate.

Room

40/100
11 reviews

Room needs to be improved.

Rated 67/100 based on reviews from all travelers.

Fair business hotel. Close to Gloucester Road. Good for sightseeing with access to public transportation.

Location

94/100
659 reviews

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking. Reasonably accessible by car.

Breakfast

76/100
365 reviews

Tasty yet pricey breakfasts.

Service

69/100
696 reviews

Service is relatively professional, but reception and housekeeping are not great. Poorly-managed but friendly service, especially at the restaurant. Room service could have been improved. Booking process should be better organized.

Room

45/100
928 reviews

Wonderful views but complaints about room maintenance and cleanliness. Small rooms and poorly cleaned bathrooms. Small rooms with poor furniture, A/C, and TV's. Decent beds and minibars. Shower can be a problem.

WiFi

44/100
20 reviews

Wifi quality could be improved.

Comfort

43/100
391 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Vibe

42/100
197 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish.

Cleanliness

42/100
405 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

Food

37/100
139 reviews

Poorly rated dining experience, overall, with particularly disliked pork dishes. Food prices are okay, but sub-par menu. Complaints about restaurant cleanliness, sides, and desserts.

Pool

0/100
5 reviews

Pool should be renewed.

Rated 65/100 based on reviews from couples.

Good restaurant service.

Location

94/100
199 reviews

Good location, close to public transport. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

Breakfast

76/100
117 reviews

Tasty yet pricey breakfasts.

Service

65/100
168 reviews

Service is relatively professional, but reception and housekeeping are not great. Friendly service, especially in the restaurant. Room service could have been improved.

Comfort

45/100
126 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Room

44/100
274 reviews

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Small rooms with poor furniture, A/C, and TV's. Lovely views and decent beds. Shower can be a problem.

Cleanliness

41/100
122 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Vibe

37/100
57 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish.

Food

35/100
42 reviews

Food and menu are not highly reviewed. Bad desserts & fruits.

Rated 64/100 based on reviews from families.

Train station is close.

Location

97/100
193 reviews

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

Breakfast

76/100
114 reviews

Tasty yet pricey breakfasts.

Service

68/100
187 reviews

Average reception and service professionalism is typical. Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved.

Vibe

39/100
56 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish.

Room

38/100
249 reviews

Impressive views, but rooms seem aged, small, and unmaintained. Untidy rooms with bad beds, TV's, furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Acceptable minibar.

Food

37/100
46 reviews

Bad overall dining experience with a bad menu. Untidy dining area and side dishes are not great.

Cleanliness

36/100
114 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

Comfort

34/100
111 reviews

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

WiFi

31/100
5 reviews

Complaints about WiFi.

Rated 66/100 based on reviews from solo travelers.

Great shopping.

Location

91/100
59 reviews

Good location, close to public transport.

Breakfast

73/100
27 reviews

Tasty breakfast.

Service

68/100
80 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

Room

57/100
91 reviews

Decent beds and rooms, great views. Rooms are run down with bad furniture and TVs and filthy bathrooms. Small, insufficiently clean, old rooms and poor minibars. Shower can be a problem.

Cleanliness

42/100
40 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Food

37/100
16 reviews

Food and menu are not highly reviewed.

Vibe

31/100
18 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

Rated 62/100 based on reviews from business travelers.

Friendly service.

Location

94/100
20 reviews

Great location.

Breakfast

74/100
8 reviews

Tasty breakfast.

Service

72/100
28 reviews

Friendly service, and reception was okay.

Cleanliness

43/100
13 reviews

Rooms could be cleaner.

Room

39/100
37 reviews

Poorly cleaned and maintained rooms with poor beds and bathrooms. Shower can be a problem.

Comfort

39/100
14 reviews

Not very comfortable, with poor beds.

Food

35/100
5 reviews

Food could be better.

Vibe

35/100
6 reviews

Vibe is not too good. Hotel could use some updating.

Review Semantics by TrustYou

Property description

Welcome to Holiday Inn London - Kensington Forum Located in the heart of one of London?s most iconic boroughs, The Holiday Inn® London - Kensington Forum, is a landmark hotel on Cromwell Road and within walking distance of many of the city?s most notable attractionsThe hotel is just a two minutes? walk from three Tube lines at Gloucester Road Station, Piccadilly, Circle and District lines, allowing easy access to central London, whilst Heathrow Airport (LHR) is a 40-minute direct tube trip away or 30 minutes on the Heathrow express train.Kensington is the perfect choice for travellers interested in culture, history and architecture. Just a stone?s throw away from the hotel guests can discover many of London?s most well-known attractions, such as the idyllic Kensington Gardens in the estate of Kensington Palace, the Natural History Museum, Royal Albert Hall, Hyde Park and luxury shopping in Knightsbridge, home to the world famous Harrods.The 906 - bedroom hotel is set over 27 floors and offers panoramic views of the City. The hotel is also home to 11 versatile, naturally lit event spaces holding up to 400 guests, plus generous break-out space for networking. There's a staffed business centre and WIFI is complimentary throughout the hotel. Guests can start the day with a full English and continental buffet breakfast at The Forum Restaurant or enjoy a Starbucks coffee in the lobby lounge. Our newly refurbished Ashburn S.W.7 Bar & restaurant, open for lunch and dinner with an all-day menu, offers a warm, inviting atmosphere to share great food and wine with friends and family. The hotel also benefits from a well- equipped gym, the traditional cost Tavern Pub, a lounge and bar area, and a designated crew lounge.

Green sustainability

Yes. Green Engage.

Amenities / Features


  • Check-in: 2:00 pm
  • Check-out: 12:00 pm
  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & shuttle information

London Heathrow (LHR) ?Distance: 14 MI / 22.53 KM East to Hotel ?Shuttle Charge (one way): £15.00 (GBP) ?Taxi Charge (one way): £48.00 (GBP) ?Time by taxi: 36 minutes ?Train Charge (one way): £14.00 (GBP) ?Time by train: 30 minutes London Gatwick (LGW) ?Distance: 37.4 MI / 60.19 KM North West to Hotel ?Shuttle Charge (one way): £19.00 (GBP) ?Taxi Charge (one way): £65.00 (GBP) ?Time by taxi: 1 hr ?Train Charge (one way): £14.00 (GBP) ?Time by train: 35mins London City Airport (LCY) ?Distance: 12.4 MI / 19.96 KM West to Hotel ?Taxi Charge (one way): £45.00 (GBP) ?Time by taxi: 52 Minutes ?Train Charge (one way): £10.00 (GBP) ?Time by train: 1HR

Is there an airport shuttle? Yes! There is an airport shuttle.

Breakfast information

Enjoy a fresh start to the day with our award-winning* breakfast at Holiday Inn London - Kensington Forum. You'll find a huge variety of delicious options to choose from to set you up for a great day. Choose from a wide range of cooked items at our full English buffet, with everything from sausages and bacon, to grilled tomatoes, hash browns and black pudding.Or if you fancy a lighter option, help yourself to our fully stocked cereal bar, which includes a variety of fresh fruit, yoghurt, and unlimited juice (orange, apple or cranberry).You'll also find a selection of fresh baguettes, English muffins and all-butter croissants.Kids eat free and can stack up their own pancakes with a choice of toppings - there's something for everyone.

Pet friendly?

Sorry but pets are not allowed.

Internet/Wi-Fi

Standard Internet is free of charge for our in house guest. High speed Internet is chargeable at £16 for 24 hours.

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Similar hotels near by