Heeton Concept Hotel Kensington

15-25 Hogarth Road, London SW5 0QJ GB
View map Reservations: +44 808 164 1057
3.0 Star property Near Cromwell Road
Cleaning Policy: Enhanced cleaning protocols in place for Covid-19
Select your room:
07/06/2022 - 07/07/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 70/100 based on reviews from all travelers.

Close to Earls Court. Good for sightseeing with access to public transportation.

Location

98/100
1061 reviews

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

WiFi

92/100
24 reviews

Good wifi quality.

Service

79/100
992 reviews

Great service, especially at reception. Housekeeping and management are lacking. Smooth booking process. Restaurant could offer better service. Room service could have been improved.

Room

45/100
1457 reviews

Rooms have maintenance, size, and updating issues, with poor minibars. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Shower can be a problem.

Cleanliness

41/100
683 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

30/100
252 reviews

Breakfast can be improved.

Rated 70/100 based on reviews from solo travelers.

Luxurious Hotel. Good wifi quality.

Location

97/100
292 reviews

Great location with good access by car. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

WiFi

89/100
11 reviews

Good wifi quality.

Service

84/100
291 reviews

Service is professional and friendly. Housekeeping and management are lacking.

Room

52/100
417 reviews

Old, tiny but relatively tidy rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Cleanliness

49/100
196 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Breakfast

36/100
61 reviews

Breakfast is reasonably priced, but not exceptional.

Rated 64/100 based on reviews from couples.

Great view. Good restaurants & bars in the area.

Location

99/100
260 reviews

Great location. Close to public transport and the train. Excellent sightseeing, restaurants and bars nearby.

Service

79/100
234 reviews

Friendly service with great reception but subpar housekeeping.

Room

39/100
356 reviews

Old, poorly maintained, small rooms, but nice beds. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

33/100
159 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Food

31/100
25 reviews

Poorly rated food, particularly desserts.

Comfort

30/100
219 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Amenities

26/100
87 reviews

Hotel buildings could use some improvement. Elevator in need of updating. Unspectacular architecture. Facilities and entrance area are okay.

Breakfast

25/100
68 reviews

Breakfast can be improved.

Rated 65/100 based on reviews from families.

Good access to airport. Good accessibility by car.

Location

98/100
152 reviews

Great location with good access by car. Close to public transport and the train. Excellent sightseeing, restaurants and bars nearby.

Service

67/100
129 reviews

Service is okay, but housekeeping is poorly reviewed. Professional service.

Room

41/100
199 reviews

Rooms have problems with size, cleanliness, and maintenance. Old rooms, poor furniture and A/C, and decent beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

38/100
94 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

27/100
50 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Breakfast

22/100
35 reviews

Breakfast can be improved.

Rated 65/100 based on reviews from business travelers.

Train station is close.

Location

97/100
61 reviews

Great location. Close to public transport and the train. Good shopping and sightseeing.

Service

80/100
71 reviews

Professional service and good reception.

Room

43/100
105 reviews

Poor A/D and televisions in poorly cleaned and maintained rooms. Beds are fine, in small and inadequately cleaned rooms. Shower can be a problem.

Cleanliness

37/100
42 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

30/100
15 reviews

Breakfast can be improved.

Amenities

25/100
33 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 60/100 based on reviews from all travelers.

Close to Earls Court. Good for sightseeing with access to public transportation.

Location

98/100
50 reviews

Good location, close to public transport.

Service

78/100
41 reviews

Fantastic service.

Room

40/100
72 reviews

Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Rooms are neither new nor spacious, with complaints about furniture. Shower can be a problem.

Cleanliness

34/100
28 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

27/100
10 reviews

Breakfast can be improved.

Rated 68/100 based on reviews from solo travelers.

Terrific location. Good service.

Location

98/100
11 reviews

Good location, close to public transport.

Service

79/100
11 reviews

Fantastic service.

Cleanliness

33/100
7 reviews

Rooms could be cleaner.

Room

33/100
20 reviews

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

Rated 61/100 based on reviews from families.

Fantastic service.

Location

97/100
9 reviews

Good location, close to public transport.

Value

73/100
7 reviews

Best value for money.

Service

72/100
8 reviews

Fantastic service.

Room

46/100
14 reviews

Untidy rooms with acceptable beds but poor bathrooms.

Cleanliness

43/100
8 reviews

Rooms could be cleaner.

Comfort

40/100
8 reviews

Okay beds but not comfortable overall.

Rated 60/100 based on reviews from couples.

Great location.

Location

98/100
12 reviews

Good location, close to public transport.

Service

82/100
13 reviews

Friendly service.

Value

82/100
7 reviews

Best value for money.

Cleanliness

42/100
6 reviews

Could use a good cleaning.

Room

38/100
16 reviews

Poor maintenance in rooms and bathrooms.

Rated 65/100 based on reviews from all travelers.

Close to Earls Court. Good for sightseeing with access to public transportation.

Location

98/100
829 reviews

Great location with good access by car. Near public transport, airport, and train station. Near city centre with great sightseeing and nearby restaurants.

WiFi

92/100
21 reviews

Good wifi quality.

Service

81/100
795 reviews

Great service, especially at reception. Housekeeping and management are lacking. Smooth booking process.

Room

48/100
1140 reviews

Rooms have maintenance, size, and updating issues, with poor minibars. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Shower can be a problem.

Cleanliness

43/100
544 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

37/100
186 reviews

Breakfast can be improved.

Rated 67/100 based on reviews from solo travelers.

Good accessibility by car. Good wifi quality.

Location

98/100
247 reviews

Great location with good access by car. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

WiFi

88/100
9 reviews

Good wifi quality.

Service

84/100
255 reviews

Professional service. Housekeeping and management are lacking.

Room

54/100
345 reviews

Rooms are quite clean and beds are standard. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Cleanliness

52/100
170 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Breakfast

37/100
52 reviews

Breakfast can be improved.

Rated 63/100 based on reviews from couples.

Great view. Good restaurants & bars in the area.

Location

99/100
192 reviews

Great location. Close to public transport and the train. Excellent sightseeing, restaurants and bars nearby.

Service

80/100
173 reviews

Friendly service with great reception but subpar housekeeping.

Room

44/100
268 reviews

Old, poorly maintained, small rooms, but nice beds. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

37/100
119 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Food

33/100
18 reviews

Poorly rated food, particularly desserts.

Breakfast

31/100
48 reviews

Breakfast can be improved.

Rated 63/100 based on reviews from families.

Wonderful sightseeing.

Location

98/100
105 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

Service

74/100
93 reviews

Professional service and great reception, but poor housekeeping.

Room

42/100
135 reviews

Small, poorly-maintained rooms with inadequate A/C. Badly cleaned rooms and uncomfortable beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

40/100
68 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

27/100
24 reviews

Breakfast can be improved.

Rated 63/100 based on reviews from business travelers.

Stylish hotel. Beautiful architecture.

Location

97/100
54 reviews

Great location. Close to public transport and the train. Good shopping and sightseeing.

Service

81/100
67 reviews

Professional service and good reception.

Room

42/100
99 reviews

Poor A/D and televisions in poorly cleaned and maintained rooms. Beds are fine, in small and inadequately cleaned rooms. Shower can be a problem.

Cleanliness

35/100
39 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Food

34/100
8 reviews

Food could be better.

Breakfast

30/100
14 reviews

Breakfast can be improved.

Amenities

26/100
32 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 57/100 based on reviews from all travelers.

Close to Earls Court. Good for sightseeing with access to public transportation.

Location

99/100
30 reviews

Good location, close to public transport.

Service

71/100
26 reviews

Fantastic service.

Room

41/100
41 reviews

Small, poorly cleaned and maintained rooms and bathrooms. Average beds.

Cleanliness

36/100
16 reviews

Bathrooms and rooms are untidy.

Comfort

36/100
32 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Food

32/100
5 reviews

Food could be better.

Breakfast

25/100
16 reviews

Breakfast can be improved.

Rated 57/100 based on reviews from couples.

Terrific location.

Location

98/100
6 reviews

Great location.

Cleanliness

34/100
5 reviews

Rooms could be cleaner.

Comfort

33/100
7 reviews

Okay beds but not comfortable overall.

Room

30/100
10 reviews

Beds are alright, but room cleanliness could be improved.

Breakfast

27/100
7 reviews

Breakfast can be improved.

Rated 61/100 based on reviews from solo travelers.

Great location.

Location

98/100
9 reviews

Great location.

Service

77/100
5 reviews

Fantastic service.

Room

46/100
11 reviews

Poor rooms and bathrooms.

Comfort

42/100
8 reviews

More comfort would be nice.

Rated 52/100 based on reviews from all travelers.

Close to Earls Court. Good for sightseeing with access to public transportation.

Location

98/100
18 reviews

Good location, close to public transport.

Service

75/100
15 reviews

Fantastic service.

Cleanliness

38/100
8 reviews

Could use a good cleaning.

Comfort

32/100
13 reviews

Uncomfortable, cramped rooms, with poor beds.

Room

30/100
17 reviews

Complaints with size and maintenance, with poor beds and bathrooms.

Rated 61/100 based on reviews from couples.

Fantastic service. Great location.

Location

98/100
5 reviews

Great location.

Room

33/100
5 reviews

Room needs to be improved.

Comfort

32/100
5 reviews

More comfort would be nice.

Rated 54/100 based on reviews from all travelers.

Close to Earls Court. Good for sightseeing with access to public transportation.

Location

99/100
36 reviews

Good location, close to public transport.

Service

72/100
28 reviews

Service is welcoming, but housekeeping is not great.

Comfort

33/100
32 reviews

Rooms are described as uncomfortable, loud and cramped.

Room

33/100
54 reviews

Small, outdated rooms in need of better maintenance. Badly rated cleanliness in rooms and bathrooms, and poor furniture. Shower can be a problem.

Cleanliness

31/100
35 reviews

Bathrooms and rooms are untidy.

Breakfast

22/100
17 reviews

Breakfast can be improved.

Rated 49/100 based on reviews from couples.

Terrific location. Good service.

Location

98/100
10 reviews

Great location.

Service

77/100
12 reviews

Friendly service.

Cleanliness

34/100
13 reviews

Bathrooms and rooms are untidy.

Comfort

31/100
11 reviews

Rooms are described as uncomfortable, loud and cramped.

Room

30/100
17 reviews

Small, poorly-maintained rooms with subpar furniture. Bathrooms and rooms are untidy.

Breakfast

25/100
5 reviews

Breakfast can be improved.

Amenities

25/100
6 reviews

Hotel buildings could use some improvement.

Rated 57/100 based on reviews from families.

Terrific location. Good service.

Location

99/100
13 reviews

Great location.

Service

71/100
7 reviews

Fantastic service.

Room

33/100
16 reviews

Small, poorly cleaned rooms and subpar bathrooms.

Cleanliness

33/100
9 reviews

Rooms could be cleaner.

Breakfast

25/100
6 reviews

Breakfast can be improved.

Rated 67/100 based on reviews from solo travelers.

Great location. Friendly service.

Location

98/100
7 reviews

Great location.

Room

43/100
9 reviews

Room needs to be improved.

Rated 55/100 based on reviews from all travelers.

Close to Earls Court. Good for sightseeing with access to public transportation.

Location

99/100
33 reviews

Great location. Close to public transport and the train.

Service

80/100
27 reviews

Service is welcoming, but housekeeping is not great.

Cleanliness

42/100
16 reviews

Rooms could be cleaner.

Room

39/100
39 reviews

Poorly maintained and cleaned rooms. Smaller rooms and bathrooms with substandard furniture. Shower can be a problem.

Breakfast

32/100
6 reviews

Breakfast can be improved.

Rated 60/100 based on reviews from couples.

Fantastic service. Friendly service.

Location

99/100
16 reviews

Good location, close to public transport.

Service

80/100
12 reviews

Friendly service.

Room

38/100
12 reviews

Rooms could be larger.

Rated 65/100 based on reviews from solo travelers.

Great location.

Room

39/100
7 reviews

Room needs to be improved.

Rated 68/100 based on reviews from all travelers.

Close to Earls Court. Good for sightseeing with access to public transportation.

Location

96/100
36 reviews

Good location, close to public transport.

Service

78/100
34 reviews

Friendly service and great reception.

Cleanliness

38/100
20 reviews

Rooms could be cleaner.

Comfort

35/100
34 reviews

Small suites with problems of comfort and noise. Average beds.

Room

35/100
49 reviews

Guests complain about size, cleanliness, and maintenance of rooms and bathrooms. Average beds.

Breakfast

28/100
5 reviews

Breakfast can be improved.

Rated 63/100 based on reviews from couples.

Terrific location. Great service.

Location

98/100
11 reviews

Good location, close to public transport.

Service

81/100
10 reviews

Friendly service.

Cleanliness

40/100
9 reviews

Rooms could be cleaner.

Room

36/100
17 reviews

Small, poorly cleaned rooms and subpar bathrooms.

Comfort

34/100
11 reviews

Small and uncomfortable rooms.

Rated 68/100 based on reviews from families.

Fantastic service.

Location

97/100
9 reviews

Great location.

Service

80/100
6 reviews

Fantastic service.

Comfort

40/100
10 reviews

Uncomfortable, small rooms, with decent beds.

Room

39/100
13 reviews

Rooms are small and bathrooms were inadequate but beds are alright.

Amenities

26/100
5 reviews

Hotel buildings could use some improvement.

Rated 70/100 based on reviews from solo travelers.

Great reception. Friendly service.

Location

96/100
5 reviews

Great location.

Service

81/100
7 reviews

Fantastic service.

Room

35/100
8 reviews

Rooms could be larger.

Amenities

32/100
5 reviews

Hotel buildings could use some improvement.

Comfort

32/100
6 reviews

Small and uncomfortable rooms.

Rated 64/100 based on reviews from all travelers.

Close to Earls Court. Good for sightseeing with access to public transportation.

Location

98/100
9 reviews

Great location.

Service

81/100
5 reviews

Friendly service.

Room

38/100
7 reviews

Room needs to be improved.

Review Semantics by TrustYou

Property description

With a stay at Heeton Concept Hotel Kensington, you'll be centrally located in London, steps from Cromwell Road and 11 minutes by foot from Kensington High Street. This eco-friendly hotel is 1.5 mi (2.4 km) from Royal Albert Hall and 1.5 mi (2.5 km) from Hyde Park.

Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cromwell Road - 0.1 km / 0.1 mi
Kensington High Street - 0.9 km / 0.6 mi
Natural History Museum - 1.3 km / 0.8 mi
Imperial College London - 1.3 km / 0.8 mi
Kensington Gardens - 1.4 km / 0.8 mi
Victoria and Albert Museum - 1.6 km / 1 mi
Science Museum - 1.8 km / 1.1 mi
Kensington Palace - 1.8 km / 1.1 mi
Royal Albert Hall - 1.9 km / 1.2 mi
Hyde Park - 2.1 km / 1.3 mi
Stamford Bridge Stadium - 2.1 km / 1.3 mi
Harrods - 2.3 km / 1.4 mi
Eventim Apollo - 2.5 km / 1.6 mi
Sloane Square - 2.9 km / 1.8 mi
Hyde Park Corner - 3.2 km / 2 mi

The nearest airports are:
Heathrow Airport (LHR) - 22.2 km / 13.8 mi
London City Airport (LCY) - 19.6 km / 12.2 mi
Gatwick Airport (LGW) - 90 km / 55.9 mi
Luton Airport (LTN) - 55.9 km / 34.7 mi

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Number of bars/lounges - 1
  • Smoke-free property
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Tours/ticket assistance
  • Total number of rooms - 115
  • Number of floors - 6
  • LGBTQ friendly
  • No rollaway/extra beds available
  • UNESCO sustainable tourism pledge
  • Luggage storage
  • Elevator
  • 24-hour front desk
  • Free WiFi

Breakfast information

Continental breakfast included in your reservation

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Internet/Wi-Fi

Free Wi-Fi

Misc. fees / Policies

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Enhanced cleaning protocols in place for Covid-19

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Food service has been amended for enhanced safety

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

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