Mercure London Heathrow Hotel

Shepiston Lane, Hayes UB3 1LP GB
View map Reservations: +44 808 164 1057
4.0 Star property In Hayes (Pinkwell)
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Very good
4.0/5

Based on 57 guest reviews

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  • Vegetarian breakfast available
  • Free WiFi
  • Breakfast available (surcharge)
  • Fitness facilities
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Smoke-free property
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04/24/2024 - 04/25/2024
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Property description

With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This upscale hotel is 9.7 mi (15.7 km) from Wembley Stadium and 6.7 mi (10.8 km) from Twickenham Stadium.

Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Stockley Park - 1.8 km / 1.1 mi
Brunel University - 6.1 km / 3.8 mi
Twickenham Stadium - 10.8 km / 6.7 mi
Syon Park - 11.1 km / 6.9 mi
Royal Botanic Gardens, Kew - 12.4 km / 7.7 mi
Bushy Park - 12.8 km / 8 mi
Kempton Racecourse - 12.9 km / 8 mi
Windsor Castle - 13.9 km / 8.6 mi
Eton College - 14.1 km / 8.7 mi
Thames River - 14.5 km / 9 mi
Royal Holloway, University of London - 14.7 km / 9.2 mi
Hampton Court - 14.9 km / 9.3 mi
London Designer Outlet - 15.5 km / 9.6 mi
Pinewood Studios - 15.6 km / 9.7 mi
Ealing Broadway Shopping Center - 15.7 km / 9.7 mi

The nearest airports are:
Heathrow Airport (LHR) - 4.7 km / 2.9 mi
London City Airport (LCY) - 100.6 km / 62.5 mi
Gatwick Airport (LGW) - 72.5 km / 45 mi
Luton Airport (LTN) - 56.8 km / 35.3 mi

The preferred airport for Mercure London Heathrow Hotel is Heathrow Airport (LHR).

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a television in a common area.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Limo or town car service available
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Assistive listening devices available
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Total number of rooms - 184
  • Number of floors - 2
  • LGBTQ friendly
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Change of bed sheets (on request)
  • Television in common areas
  • Change of towels (on request)
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Self parking (surcharge)
  • Conference space
  • Concierge services

Airport & shuttle information

2 miles heathrow airport

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

£14.95 Full English Breakfast£9.95 Continental Breakfast

Pet friendly?

Pets not allowed

Not allowed

Parking information

Subject to availability - first come first served basis

Internet/Wi-Fi

Complimentary Wi-Fi

Misc. fees / Policies

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.

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