Mercure London Heathrow Hotel

"Good internet service. Average wifi quality."

"Service is generally friendly, although bar service is poor." Reception is OK with acceptable service professionalism, although restaurant service is lacking. Management and housekeeping are decent. Booking process should be better organized. Shuttle service can be an issue. Hotel security is ok. Room service is perfect.

"Fairly good value for money. Normally priced food." Acceptable breakfast prices.

"Location is ok. Pricey, inconvenient parking. Good access to airport." Reasonably accessible by car. Adequate access to public transport.

"So-so rooms with acceptable views." Poorly-maintained rooms with low rated beds, furniture, and TVs. Poorly cleaned, old, tiny rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Acceptable minibar.

"Complaints about dining experience with subpar desserts & fruits." Food prices are okay, but sub-par menu.

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

"Breakfast is reasonably priced, but not exceptional."

"Hotel buildings could use some improvement. Architecture not so nice." Elevator in need of updating.

"Poor bar with subpar drinks. The bar needs better service."

"Poorly reviewed fitness area."