Holiday Inn London Gatwick Airport

Povey Cross Road, Horley RH6 0BA GB
View map Reservations: +44 808 164 1057
4.0 Star property Near the airport
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very good
4.0/5

Based on 987 guest reviews

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  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
Select your room:
10/16/2021 - 10/17/2021
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Holiday Inn London Gatwick Airport

Below are the verified reviews from guests that we have booked in recently:
"Holiday Inn Stay."
Overall score5.0/ 5
We had amazing customer service during our stay. The holiday inn was very nice and we would definitely go back again.
(Group coordinator, booked 5 room(s)), from US flag
30-May-2019 Verified review, stayed from Sun May 26 to Tue May 28 2019 at a C$69.96 average nightly rate.

Summary of verified reviews

Rated 84/100 based on reviews from all travelers.

"Very good business hotel. Close to Gatwick Airport. Great location."

Service

80/100
251 reviews

"Reception is great with very friendly, helpful service, although restaurant service was only OK." Good shuttle service. Booking process should be better organized.

Location

78/100
149 reviews

"Great location. Pricey, inconvenient parking." Near to public transport and the airport.

WiFi

77/100
6 reviews

"Good internet service."

Room

75/100
226 reviews

"Spacious and tidy rooms." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Shower can be a problem.

Cleanliness

74/100
108 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Breakfast

65/100
75 reviews

"Breakfast is decent but expensive."

Food

61/100
120 reviews

"Substandard dining experience and unpopular side dishes." Pricey food but great desserts.

Value

52/100
95 reviews

"Fairly good value for money. Pricey breakfast and dining."

Bar

48/100
25 reviews

"Bar could improve."

Rated 78/100 based on reviews from couples.

"Good access to airport."

Service

82/100
39 reviews

"Friendly service."

Location

74/100
29 reviews

"Great location near the airport. Pricey, inconvenient parking."

Cleanliness

70/100
11 reviews

"Quite clean."

Room

69/100
40 reviews

"Rooms are alright, but bathrooms are not great."

Vibe

63/100
6 reviews

"Decent vibe."

Breakfast

62/100
16 reviews

"Breakfast is average."

Food

62/100
17 reviews

"Food is all right."

Bar

50/100
8 reviews

"Standard bar."

Value

47/100
18 reviews

"Value for money could be better."

Rated 82/100 based on reviews from families.

"Clean hotel facilities. Clean rooms."

Service

76/100
29 reviews

"Friendly service and great reception."

Location

74/100
22 reviews

"Great location near the airport. Pricey, inconvenient parking."

Room

73/100
20 reviews

"Rooms are spotless with comfy beds."

Breakfast

71/100
15 reviews

"Tasty breakfast."

Cleanliness

71/100
12 reviews

"Clean hotel facilities. Clean rooms."

Food

62/100
12 reviews

"Menu is good and food is alright."

Value

48/100
11 reviews

"Value for money could be better."

Rated 76/100 based on reviews from solo travelers.

"Good shuttle service. Spacious rooms."

Service

82/100
28 reviews

"Efficient, friendly service with a nice reception." Good shuttle service.

Location

79/100
17 reviews

"Great location."

Cleanliness

77/100
11 reviews

"Clean rooms."

Room

71/100
34 reviews

"Poorly-maintained and poorly rated bathrooms, but clean rooms with great beds."

Breakfast

65/100
7 reviews

"Breakfast is average."

Food

56/100
9 reviews

"Food is all right."

Value

47/100
10 reviews

"Value for money could be better."

Rated 76/100 based on reviews from business travelers.

"Clean. Great location."

Location

78/100
10 reviews

"Great location."

Service

75/100
14 reviews

"Friendly service."

Cleanliness

72/100
6 reviews

"Clean."

Room

64/100
7 reviews

"Room is all right."

Food

56/100
7 reviews

"Food is all right."

Value

48/100
8 reviews

"Value for money could be better."

Rated 79/100 based on reviews from all travelers.

"Very good business hotel. Close to Gatwick Airport. Great location."

Service

78/100
5 reviews

"Fantastic service."

Comfort

72/100
5 reviews

"Very comfortable."

Room

68/100
6 reviews

"Room is all right."

Rated 79/100 based on reviews from all travelers.

"Very good business hotel. Close to Gatwick Airport. Great location."

Service

81/100
230 reviews

"Reception and restaurant service are professional and friendly." Good shuttle service. Booking process should be better organized.

Location

78/100
136 reviews

"Great location near the airport. Pricey, inconvenient parking."

WiFi

77/100
6 reviews

"Good internet service."

Room

75/100
206 reviews

"Large, clean rooms with excellent beds." Poor maintenance in somewhat out-of-date rooms, with poor TVs and bathroom cleanliness. Shower can be a problem.

Cleanliness

73/100
103 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Breakfast

67/100
67 reviews

"Breakfast is decent but expensive."

Food

62/100
114 reviews

"Substandard dining experience and unpopular side dishes." Pricey food but great desserts.

Value

51/100
90 reviews

"Fairly good value for money. Pricey breakfast and dining."

Bar

43/100
23 reviews

"Bar could improve."

Rated 75/100 based on reviews from couples.

"Good access to airport."

Service

82/100
33 reviews

"Friendly service."

Location

72/100
23 reviews

"Great location near the airport. Pricey, inconvenient parking."

Cleanliness

70/100
11 reviews

"Quite clean."

Room

68/100
35 reviews

"Rooms are alright, but bathrooms are not great."

Breakfast

64/100
11 reviews

"Breakfast is average."

Vibe

63/100
6 reviews

"Decent vibe."

Bar

49/100
7 reviews

"Bar could improve."

Value

48/100
17 reviews

"Value for money could be better."

Rated 82/100 based on reviews from families.

"Clean hotel facilities. Clean rooms."

Service

76/100
29 reviews

"Friendly service and great reception."

Location

74/100
20 reviews

"Great location. Pricey, inconvenient parking."

Room

73/100
19 reviews

"Rooms are spotless with comfy beds."

Breakfast

71/100
14 reviews

"Tasty breakfast."

Cleanliness

71/100
12 reviews

"Clean hotel facilities. Clean rooms."

Food

62/100
12 reviews

"Menu is good and food is alright."

Value

48/100
10 reviews

"Value for money could be better."

Rated 76/100 based on reviews from solo travelers.

"Good shuttle service. Professional service."

Service

83/100
26 reviews

"Efficient, friendly service with a nice reception." Good shuttle service.

Location

80/100
16 reviews

"Great location."

Cleanliness

77/100
10 reviews

"Clean rooms."

Room

71/100
30 reviews

"Excellent beds in clean rooms but bathrooms are not so good."

Breakfast

65/100
7 reviews

"Breakfast is average."

Food

56/100
9 reviews

"Food is all right."

Value

48/100
9 reviews

"Value for money could be better."

Rated 67/100 based on reviews from business travelers.

"Clean. Great location."

Location

78/100
10 reviews

"Great location."

Service

75/100
13 reviews

"Friendly service."

Cleanliness

72/100
6 reviews

"Clean."

Room

64/100
7 reviews

"Room is all right."

Food

56/100
7 reviews

"Food is all right."

Value

48/100
8 reviews

"Value for money could be better."

Rated 79/100 based on reviews from all travelers.

"Very good business hotel. Close to Gatwick Airport. Great location."

Location

80/100
6 reviews

"Great location."

Service

78/100
8 reviews

"Fantastic service."

Breakfast

70/100
5 reviews

"Breakfast is average."

Room

68/100
6 reviews

"Room is all right."

Review Semantics by TrustYou

Property description

When you stay at Holiday Inn London-Gatwick Airport in Horley, you'll be near the airport, within a 5-minute drive of Manor Royal Business Park and Gatwick Aviation Museum. This 4-star hotel is 4.9 mi (7.9 km) from Crawley Town Hall and 5 mi (8.1 km) from Hawth Theatre.

Stop by the hotel's restaurant, Open Lobby, for dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6 AM to 10 AM for a fee.

Stay in one of 216 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatwick Aviation Museum - 4 km / 2.5 mi
Manor Royal Business Park - 4.8 km / 3 mi
Crawley Town Hall - 7.9 km / 4.9 mi
Hawth Theatre - 8.1 km / 5 mi
St. John the Baptist Church - 8.2 km / 5.1 mi
County Mall Shopping Centre - 8.3 km / 5.2 mi
Barons Cave - 8.8 km / 5.5 mi
High Weald - 8.8 km / 5.5 mi
Worth Way Country Park - 9.3 km / 5.8 mi
Tunnel Road Caves - 9.7 km / 6 mi
Ifield Golf Club - 10 km / 6.2 mi
Tilgate Park - 10.4 km / 6.4 mi
Tulley's Farm - 10.7 km / 6.6 mi
Broadfield Stadium - 10.7 km / 6.7 mi
Effingham Park Golf Course - 10.8 km / 6.7 mi

The nearest airports are:
Heathrow Airport (LHR) - 70.3 km / 43.7 mi
Gatwick Airport (LGW) - 4.7 km / 2.9 mi
London City Airport (LCY) - 80.2 km / 49.9 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, wedding services, and a television in a common area.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Accessible bathroom
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Number of buildings/towers - 1
  • Total number of rooms - 216
  • Number of floors - 5
    • Restaurant
    • Multilingual staff
    • Business center
    • 24-hour front desk
    • Conference center
    • Breakfast available (surcharge)
    • Wheelchair-accessible meeting spaces/business center
    • Bar/lounge
    • Safe-deposit box at front desk
    • Smoke-free property
    • Coffee/tea in common areas
    • Snack bar/deli
    • Laundry facilities
    • Elevator
    • Conference space
    • Self parking (surcharge)
    • Computer station
    • ATM/banking
    • Wheelchair accessible path of travel

    Pet friendly?

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for English breakfast: GBP 16.95 per person (approximately)
    • Self parking fee: GBP 20 per day
    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You'll be asked to pay the following charges at the property:

    • Deposit: GBP 50 per night

    We have included all charges provided to us by the property.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
    • Enhanced food service safety measures are in place.
    • Individually-wrapped food options are available for breakfast and through room service.
    • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
    • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available through room service

    Gap period enforced between guest stays - 72 hours

    Staff temperature checks are conducted regularly

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Cashless transactions are available

    Masks are compulsory at the property

    Contactless food service / room service is available

    Food service has been amended for enhanced safety

    Property follows regional sanitization guidelines We're Good To Go (UK)

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

    About Holiday Inn

    • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
    • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
    • Free high-speed internet access
    • Restaurants and bars on-site with good food and drinks for all ages
    • Indoor or Outdoor swimming pools based on location
    • Great exercise facilities
    • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

    The Holiday Inn highlights above are subject to change without notice.

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