Sofitel London Gatwick

North Terminal, Gatwick RH6 0PH GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Manor Royal Business Park
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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Very good
4.0/5

Based on 4286 guest reviews

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  • Free wired internet
  • Free WiFi
  • Free airport transportation
  • Breakfast available (surcharge)
  • Fitness facilities
  • Stair-free path to entrance
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Smoke-free property
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07/06/2022 - 07/07/2022
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

81
Very Good

Summary of 1,762 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 81/100 based on reviews from all travelers.

"Good airport hotel. Close to Gatwick Airport. Great location."

Cleanliness

85/100
144 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Location

82/100
290 reviews

"Great location near the airport. Average parking."

Room

80/100
574 reviews

"New rooms." Picturesque views, cozy beds and standard TV's in clean rooms. Kitchenette, minibar, A/C and furniture not great quality. Shower was ok. Small but relatively clean bathrooms.

Breakfast

68/100
52 reviews

"Affordable, fairly tasty breakfasts."

Service

63/100
515 reviews

"Average but professional service. Reception and management are fine." Complaints about the wait staff but overall friendly service. Room service could have been improved. The bar needs better service. Concierge service is average. Booking process should be better organized.

Amenities

54/100
103 reviews

"Okay buildings with a less impressive entrance area." Elevator in need of updating.

Food

46/100
292 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Pricey food and unpopular desserts. Pizza is not the best.

Bar

38/100
99 reviews

"Guests complain about the price and quality of the bar." The bar needs better service. Alcoholic drinks are not the best.

Value

27/100
141 reviews

"Value for money could be better. Food and beverages are pricey." Fair breakfast prices.

Wellness Area

14/100
7 reviews

"Poorly reviewed fitness area."

Rated 80/100 based on reviews from couples.

"Fair breakfast prices."

Cleanliness

88/100
59 reviews

"Clean hotel facilities. Clean rooms."

Room

83/100
267 reviews

"Tidy, modern rooms with great beds and excellent views." Substandard A/C and furniture. Shower was ok. Standard TV.

Location

82/100
135 reviews

"Great location near the airport. Average parking."

Service

68/100
227 reviews

"Service is adequate." Mostly friendly and professional service, but bad restaurant service. Decent reception, but less impressive bar service. Booking process should be better organized. Room service could have been improved.

Breakfast

65/100
19 reviews

"Breakfast is average."

Amenities

56/100
53 reviews

"Grounds are great and buildings are okay, but the entrance could be improved." Elevator in need of updating.

Food

51/100
133 reviews

"Guests complain about the dining, with a poor menu and high prices."

Bar

37/100
59 reviews

"Guests complain about the price and quality of the bar." The bar needs better service. Alcoholic drinks are not the best.

Value

32/100
61 reviews

"Value for money could be better. Food and beverages are pricey."

Rated 79/100 based on reviews from families.

"Generally very clean. Location is great."

Cleanliness

89/100
24 reviews

"Clean rooms."

Location

82/100
79 reviews

"Great location near the airport. Average parking."

Room

77/100
110 reviews

"Great views from big, clean rooms, with decent beds." Furniture is poor but bathrooms are alright.

Breakfast

67/100
11 reviews

"Breakfast is average."

Comfort

66/100
64 reviews

"Large rooms with average comfort and standard beds."

Service

64/100
95 reviews

"Service is adequate." Friendly, professional service, and good reception, but some complaints with restaurant service. Room service could have been improved.

Amenities

50/100
18 reviews

"Hotel building is alright, but amenities are lacking." Elevator in need of updating.

Food

44/100
62 reviews

"Food is unimpressive and pricey."

Bar

34/100
13 reviews

"Bar could improve."

Value

21/100
34 reviews

"Value for money could be better. Food is a bit overpriced."

Rated 77/100 based on reviews from solo travelers.

"Stylish hotel. Friendly atmosphere."

Cleanliness

83/100
15 reviews

"Clean rooms."

Location

82/100
22 reviews

"Great location."

Comfort

80/100
37 reviews

"Comfortable rooms and beds."

Room

80/100
60 reviews

"Rooms are spotless with comfy beds."

Breakfast

70/100
7 reviews

"Breakfast is average."

Amenities

57/100
8 reviews

"Average hotel building."

Service

48/100
49 reviews

"Service could be improved. Friendly service, and reception was okay."

Bar

41/100
9 reviews

"Bar could improve."

Food

38/100
23 reviews

"Food could be better."

Value

25/100
15 reviews

"Value for money could be better."

Rated 73/100 based on reviews from business travelers.

"Clean hotel facilities. Professional service."

Cleanliness

81/100
13 reviews

"Clean rooms."

Location

81/100
14 reviews

"Great location."

Breakfast

72/100
7 reviews

"Tasty breakfast."

Comfort

72/100
25 reviews

"Wonderful beds and comfort with acceptable noise level."

Room

61/100
36 reviews

"Tidy rooms with excellent beds." Poorly maintained rooms with low quality furniture.

Service

58/100
34 reviews

"Reception and service are alright." Service is professional and friendly. Room service could have been improved.

Food

47/100
15 reviews

"Food could be better."

Value

24/100
10 reviews

"Value for money could be better."

Rated 76/100 based on reviews from all travelers.

"Good airport hotel. Close to Gatwick Airport. Great location."

Cleanliness

85/100
139 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Location

81/100
278 reviews

"Great location near the airport. Average parking."

Room

80/100
557 reviews

"New rooms." Picturesque views, cozy beds and standard TV's in clean rooms. Kitchenette, minibar, A/C and furniture not great quality. Shower was ok. Small but relatively clean bathrooms.

Breakfast

67/100
50 reviews

"Affordable, fairly tasty breakfasts."

Service

63/100
504 reviews

"Average but professional service. Reception and management are fine." Complaints about the wait staff but overall friendly service. Room service could have been improved. The bar needs better service. Concierge service is average. Booking process should be better organized.

Amenities

54/100
103 reviews

"Okay buildings with a less impressive entrance area." Elevator in need of updating.

Food

46/100
289 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Pricey food and unpopular desserts. Pizza is not the best.

Bar

38/100
98 reviews

"Guests complain about the price and quality of the bar." The bar needs better service. Alcoholic drinks are not the best.

Value

27/100
139 reviews

"Value for money could be better. Food and beverages are pricey." Fair breakfast prices.

Wellness Area

14/100
7 reviews

"Poorly reviewed fitness area."

Rated 79/100 based on reviews from couples.

"Fair breakfast prices."

Cleanliness

88/100
59 reviews

"Clean hotel facilities. Clean rooms."

Room

83/100
264 reviews

"Tidy, modern rooms with great beds and excellent views. Shower was ok." Substandard A/C and furniture. Standard TV.

Location

81/100
133 reviews

"Great location near the airport. Average parking."

Service

68/100
227 reviews

"Service is adequate." Mostly friendly and professional service, but bad restaurant service. Decent reception, but less impressive bar service. Booking process should be better organized. Room service could have been improved.

Breakfast

65/100
19 reviews

"Breakfast is average."

Amenities

56/100
53 reviews

"Grounds are great and buildings are okay, but the entrance could be improved." Elevator in need of updating.

Food

51/100
133 reviews

"Guests complain about the dining, with a poor menu and high prices."

Bar

37/100
59 reviews

"Guests complain about the price and quality of the bar." The bar needs better service. Alcoholic drinks are not the best.

Value

32/100
61 reviews

"Value for money could be better. Food and beverages are pricey."

Rated 76/100 based on reviews from families.

"Generally very clean. Location is great."

Cleanliness

89/100
21 reviews

"Clean rooms."

Location

81/100
76 reviews

"Great location with good parking availability."

Room

78/100
104 reviews

"Great views, clean rooms, and decent bathrooms and beds." Furniture needs more attention.

Breakfast

67/100
11 reviews

"Breakfast is average."

Service

63/100
92 reviews

"Service is adequate." Friendly, professional service, and good reception, but some complaints with restaurant service. Room service could have been improved.

Amenities

50/100
18 reviews

"Hotel building is alright, but amenities are lacking." Elevator in need of updating.

Food

43/100
61 reviews

"Food is unimpressive and pricey."

Bar

34/100
13 reviews

"Bar could improve."

Value

21/100
34 reviews

"Value for money could be better. Food is a bit overpriced."

Rated 76/100 based on reviews from solo travelers.

"Stylish hotel. Friendly atmosphere."

Cleanliness

83/100
15 reviews

"Clean rooms."

Location

81/100
21 reviews

"Great location."

Comfort

80/100
37 reviews

"Comfortable rooms and beds."

Room

80/100
59 reviews

"Rooms are spotless with comfy beds."

Breakfast

70/100
7 reviews

"Breakfast is average."

Amenities

57/100
8 reviews

"Average hotel building."

Service

49/100
48 reviews

"Service could be improved. Friendly service, and reception was okay."

Bar

42/100
8 reviews

"Bar could improve."

Food

38/100
23 reviews

"Food could be better."

Value

25/100
15 reviews

"Value for money could be better."

Rated 69/100 based on reviews from business travelers.

"Clean hotel facilities."

Cleanliness

83/100
11 reviews

"Clean rooms."

Location

81/100
12 reviews

"Great location."

Comfort

72/100
23 reviews

"Wonderful beds and comfort with acceptable noise level."

Breakfast

71/100
6 reviews

"Tasty breakfast."

Room

59/100
34 reviews

"Tidy rooms with excellent beds." Poorly maintained rooms with low quality furniture.

Service

57/100
32 reviews

"Reception and service are alright." Service is professional and friendly. Room service could have been improved.

Food

47/100
15 reviews

"Food could be better."

Value

24/100
8 reviews

"Value for money could be better."

Rated 84/100 based on reviews from all travelers.

"Good airport hotel. Close to Gatwick Airport. Great location."

Room

76/100
5 reviews

"Great room."

Review Semantics by TrustYou

Property description

Located in Gatwick, Sofitel London Gatwick is within a 15-minute drive of Manor Royal Business Park and K2 Crawley Leisure Center. This 4-star hotel is 17.9 mi (28.7 km) from Hickstead All England Jumping Course and 28.4 mi (45.7 km) from London Bridge.

Enjoy a meal at La Brasserie or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 518 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Manor Royal Business Park - 4 km / 2.5 mi
Gatwick Aviation Museum - 4.5 km / 2.8 mi
East Surrey Hospital - 7.7 km / 4.8 mi
St. John the Baptist Church - 9.2 km / 5.7 mi
Crawley Town Hall - 10.1 km / 6.3 mi
Effingham Park Golf Course - 10.3 km / 6.4 mi
County Mall Shopping Centre - 10.5 km / 6.5 mi
Tunnel Road Caves - 10.8 km / 6.7 mi
Worth St. Nicholas' Church - 10.9 km / 6.8 mi
Hawth Theatre - 10.9 km / 6.8 mi
Ifield Golf Club - 10.9 km / 6.8 mi
High Weald - 11.2 km / 7 mi
Worth Way Country Park - 11.6 km / 7.2 mi
Broadfield Stadium - 11.7 km / 7.2 mi
Buchan Country Park - 12.3 km / 7.6 mi

The nearest airports are:
Heathrow Airport (LHR) - 69.8 km / 43.3 mi
Gatwick Airport (LGW) - 1.6 km / 1 mi
London City Airport (LCY) - 74.7 km / 46.4 mi

Featured amenities include complimentary wired Internet access, a business center, and express check-out. This hotel has 13 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Number of meeting rooms - 13
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Free airport transportation
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Banquet hall
  • Number of buildings/towers - 1
  • Year Built - 1990
  • Total number of rooms - 518
  • Number of floors - 8
  • LGBTQ friendly
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • ATM/banking
  • Concierge services

Airport & shuttle information

Based at Gatwick Airport - connected to North Terminal

Local shuttle info: Connected to the Airport by a undercover walk way so no transport needed to get from the Hotel - Airport ( two minutes walk)

Pet friendly?

Service animals not allowed

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.00 per person (approximately)
  • Self parking fee: GBP 22.50 per day
  • Extended parking fee: GBP 22.50 per day
  • Early check-in fee: GBP 47.00 (subject to availability)
  • Late check-out fee: GBP 47.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property confirms they are implementing enhanced cleaning measures

About Sofitel

  • French luxury brand offering spacious suites, private villas, and apartments
  • Eco-friendly services through Planet 21
  • Soft feather beds for a restful nights sleep
  • Restaurants and bars serve the finest French cuisine by leading chefs with orginal menus and local flavors
  • Customized meeting, banquet, and event options inspired by French art with Wi-Fi services, the latest audiovisual and videoconferencing equipment, and delicious food menus
  • Resorts offer a golfer's dream experience with fine golfing destinations
  • Sofitel's So Fit provides guests with for fitness programs and the latest high-tech sports equipment
  • Sofitel's So Spa have uniquely designed Dish and Dessert packages which include body massages, hot-stone massages, and facials
  • Sofitel's Children Villas offer special activities and entertainment for kids exclusively at select locations

The Sofitel highlights above are subject to change without notice.

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Testimonials:

Testimonials icon
"You found me a great hotel (which I would never have thought of), they told me who to contact, they even offered to help us get an upgrade...and after our stay, they got in touch to ask me how everything went. A really easy and professional service and it made our rugby trip successful - thank you!" D.P. - London, United Kingdom

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