Sofitel London Gatwick

North Terminal, Gatwick RH6 0PH GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Manor Royal Business Park
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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Very good
4.0/5

Based on 1609 guest reviews

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  • Free wired internet
  • Free WiFi
  • Free airport transportation
  • Breakfast available (surcharge)
  • Bar/lounge
  • Fitness facilities
  • Stair-free path to entrance
  • Free newspapers in lobby
  • 24-hour fitness facilities
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12/01/2021 - 12/02/2021
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 88/100 based on reviews from all travelers.

"Very good airport hotel. Close to Gatwick Airport. Close to parking areas and the airport. Fantastic service."

Location

92/100
631 reviews

"Great location and okay parking costs." Close to the train station and the airport.

Service

87/100
1213 reviews

"Professional, friendly service, and great reception and management." Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average. Booking process is sufficient. Great concierge service.

WiFi

87/100
9 reviews

"Good wifi quality."

Cleanliness

82/100
289 reviews

"Clean rooms. The bathrooms and dining area need some cleaning."

Room

82/100
1219 reviews

"Poorly-maintained but clean rooms, awesome beds, and great views." Small rooms and poorly cleaned bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Decently sized rooms with okay minibars.

Breakfast

78/100
156 reviews

"Reasonably priced, tasty breakfasts."

Amenities

58/100
236 reviews

"Average hotel building. Great conference area and nice entrance area." Elevator in need of updating. Grounds are fine, but with outdated facilities. Architecture not so nice. Handicap accessible facilities can be a problem.

Value

54/100
259 reviews

"Fairly good value for money. Food and beverages are pricey." Acceptable breakfast prices.

Wellness Area

31/100
11 reviews

"Poorly reviewed fitness area."

Rated 86/100 based on reviews from couples.

"Luxurious Hotel. Great view."

Location

92/100
290 reviews

"Great location near the airport. Excellent parking and car access." Standard parking prices.

Service

90/100
573 reviews

"Efficient, friendly service with a nice reception." Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process is sufficient. Room service is perfect. Great concierge service.

Cleanliness

85/100
122 reviews

"Rooms are clean, but bathrooms are not."

Room

85/100
579 reviews

"Clean rooms with lovely views, great beds, yet poor A/C." Old rooms with problems in furnishing and bathroom cleanliness. Decently sized rooms with okay minibars.

Breakfast

80/100
59 reviews

"Reasonably priced, tasty breakfasts."

Amenities

58/100
102 reviews

"Hotel building and grounds are alright." Great conference area and nice entrance area. Elevator in need of updating.

Value

55/100
121 reviews

"Fairly good value for money. Food is a bit overpriced." Standard beverage prices. Acceptable breakfast prices.

Rated 84/100 based on reviews from families.

"Great concierge service."

Location

89/100
85 reviews

"Great location near the airport."

Cleanliness

83/100
50 reviews

"Rooms are clean, but bathrooms are not."

Service

82/100
163 reviews

"Reception and restaurant service are professional and friendly." Room service is average. Great concierge service.

Breakfast

79/100
25 reviews

"Tasty breakfast."

Room

78/100
161 reviews

"Clean, spacious rooms, comfortable beds, and good views." Old rooms with lacking maintenance, furnishings, and bathroom cleanliness.

Vibe

60/100
28 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Stylish hotel.

Amenities

56/100
33 reviews

"Average buildings with a nice entrance area." Elevator in need of updating.

Value

52/100
28 reviews

"Fairly good value for money."

Rated 86/100 based on reviews from solo travelers.

"Stylish hotel. Friendly atmosphere."

Location

92/100
66 reviews

"Great location near the airport."

Service

91/100
127 reviews

"Efficient, friendly service with a nice reception."

Room

84/100
134 reviews

"Rooms are spotless with comfy beds." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Cleanliness

82/100
31 reviews

"Clean rooms."

Breakfast

77/100
21 reviews

"Tasty breakfast."

Vibe

62/100
31 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Stylish hotel.

Amenities

59/100
29 reviews

"Average hotel building."

Value

57/100
30 reviews

"Fairly good value for money."

Rated 81/100 based on reviews from business travelers.

"Pleasant entrance area."

Location

91/100
44 reviews

"Great location."

Service

85/100
109 reviews

"Efficient, friendly service with a nice reception." Room service is perfect.

Cleanliness

77/100
32 reviews

"Clean rooms."

Breakfast

77/100
20 reviews

"Tasty breakfast."

Room

73/100
108 reviews

"Great beds in clean and decently sized rooms." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Vibe

63/100
29 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Amenities

57/100
23 reviews

"Average buildings with a nice entrance area."

Value

52/100
26 reviews

"Fairly good value for money."

Rated 77/100 based on reviews from all travelers.

"Very good airport hotel. Close to Gatwick Airport. Close to parking areas and the airport. Fantastic service."

Location

93/100
7 reviews

"Great location."

Service

87/100
13 reviews

"Friendly service."

Breakfast

81/100
5 reviews

"Tasty breakfast."

Comfort

75/100
11 reviews

"Comfortable, quiet rooms."

Room

71/100
13 reviews

"Great room."

Rated 81/100 based on reviews from all travelers.

"Very good airport hotel. Close to Gatwick Airport. Close to parking areas and the airport. Fantastic service."

Location

92/100
597 reviews

"Great location near the airport. Standard parking prices." Reasonably accessible by car.

Service

87/100
1171 reviews

"Professional, friendly service, and great reception and management." Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average. Booking process is sufficient. Great concierge service. Housekeeping can be a problem.

WiFi

85/100
7 reviews

"Good internet service."

Room

82/100
1165 reviews

"Clean rooms with wonderful beds and stunning views." Small rooms and poorly cleaned bathrooms. Room size is OK, although rooms look old with poor air conditioning. Poorly-maintained rooms with subpar furniture and TVs. Shower was ok.

Cleanliness

82/100
274 reviews

"Clean rooms. The bathrooms and dining area need some cleaning."

Breakfast

77/100
139 reviews

"Reasonably priced, tasty breakfasts."

Amenities

57/100
230 reviews

"Average hotel building. Great conference area and nice entrance area." Elevator in need of updating. Grounds are fine, but with outdated facilities. Architecture not so nice. Handicap accessible facilities can be a problem.

Value

53/100
251 reviews

"Fairly good value for money. Food and beverages are pricey." Acceptable breakfast prices.

Wellness Area

33/100
10 reviews

"Poorly reviewed fitness area."

Rated 86/100 based on reviews from couples.

"Luxurious Hotel."

Location

92/100
282 reviews

"Great location near the airport. Accessible parking." Standard parking prices.

Service

90/100
567 reviews

"Efficient, friendly service with a nice reception." Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process is sufficient. Room service is perfect. Great concierge service.

Cleanliness

86/100
120 reviews

"Rooms are clean, but bathrooms are not."

Room

85/100
568 reviews

"Clean rooms with lovely views, great beds, yet poor A/C." Old rooms with problems in furnishing and bathroom cleanliness. Decently sized rooms with okay minibars.

Breakfast

79/100
53 reviews

"Reasonably priced, tasty breakfasts."

Amenities

58/100
99 reviews

"Hotel building and grounds are alright." Great conference area and nice entrance area. Elevator in need of updating.

Value

54/100
120 reviews

"Fairly good value for money. Food is a bit overpriced." Standard beverage prices. Acceptable breakfast prices.

Rated 81/100 based on reviews from families.

"Great concierge service."

Location

89/100
80 reviews

"Great location near the airport."

Cleanliness

82/100
48 reviews

"Rooms are clean, but bathrooms are not."

Service

82/100
153 reviews

"Reception and restaurant service are professional and friendly." Room service is average. Great concierge service.

Breakfast

78/100
20 reviews

"Tasty breakfast."

Room

78/100
155 reviews

"Clean, spacious rooms, comfortable beds, and good views." Old rooms with lacking maintenance, furnishings, and bathroom cleanliness.

Vibe

60/100
27 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Stylish hotel.

Amenities

56/100
32 reviews

"Average buildings with a nice entrance area." Elevator in need of updating.

Value

52/100
27 reviews

"Fairly good value for money."

Rated 84/100 based on reviews from solo travelers.

"Stylish hotel. Friendly atmosphere."

Location

92/100
62 reviews

"Great location near the airport."

Service

91/100
123 reviews

"Efficient, friendly service with a nice reception."

Room

86/100
124 reviews

"Rooms are spotless with comfy beds." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Cleanliness

83/100
26 reviews

"Clean rooms."

Breakfast

79/100
19 reviews

"Tasty breakfast."

Vibe

62/100
27 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Stylish hotel.

Amenities

59/100
29 reviews

"Average hotel building."

Value

57/100
29 reviews

"Fairly good value for money."

Rated 80/100 based on reviews from business travelers.

"Pleasant entrance area."

Location

91/100
40 reviews

"Great location."

Service

84/100
100 reviews

"Efficient, friendly service with a nice reception." Room service is perfect.

Breakfast

77/100
19 reviews

"Tasty breakfast."

Cleanliness

77/100
27 reviews

"Clean rooms."

Room

74/100
95 reviews

"Rooms are spotless with comfy beds." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Vibe

62/100
28 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Amenities

57/100
23 reviews

"Average buildings with a nice entrance area."

Value

51/100
24 reviews

"Fairly good value for money."

Rated 82/100 based on reviews from all travelers.

"Very good airport hotel. Close to Gatwick Airport. Close to parking areas and the airport. Fantastic service."

Service

89/100
6 reviews

"Fantastic service."

Cleanliness

79/100
5 reviews

"Clean."

Room

74/100
10 reviews

"Great room."

Vibe

64/100
5 reviews

"Decent vibe."

Rated 82/100 based on reviews from all travelers.

"Very good airport hotel. Close to Gatwick Airport. Close to parking areas and the airport. Fantastic service."

Service

89/100
5 reviews

"Fantastic service."

Location

88/100
5 reviews

"Great location."

Room

76/100
8 reviews

"Great room."

Review Semantics by TrustYou

Property description

Located in Gatwick, Sofitel London Gatwick is within a 15-minute drive of Manor Royal Business Park and K2 Crawley Leisure Center. This 4-star hotel is 17.9 mi (28.7 km) from Hickstead All England Jumping Course and 28.4 mi (45.7 km) from London Bridge.

Enjoy Modern European cuisine at La Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 518 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Manor Royal Business Park - 4 km / 2.5 mi
Gatwick Aviation Museum - 4.5 km / 2.8 mi
East Surrey Hospital - 7.7 km / 4.8 mi
St. John the Baptist Church - 9.2 km / 5.7 mi
Crawley Town Hall - 10.1 km / 6.3 mi
Effingham Park Golf Course - 10.3 km / 6.4 mi
County Mall Shopping Centre - 10.5 km / 6.5 mi
Tunnel Road Caves - 10.8 km / 6.7 mi
Worth St. Nicholas' Church - 10.9 km / 6.8 mi
Hawth Theatre - 10.9 km / 6.8 mi
Ifield Golf Club - 10.9 km / 6.8 mi
High Weald - 11.2 km / 7 mi
Worth Way Country Park - 11.6 km / 7.2 mi
Broadfield Stadium - 11.7 km / 7.2 mi
Buchan Country Park - 12.3 km / 7.6 mi

The nearest airports are:
Heathrow Airport (LHR) - 69.8 km / 43.3 mi
Gatwick Airport (LGW) - 1.6 km / 1 mi
London City Airport (LCY) - 74.7 km / 46.4 mi

Featured amenities include complimentary wired Internet access, a business center, and express check-out. This hotel has 13 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Number of meeting rooms - 13
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 2
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Free airport transportation
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Coffee/tea in common areas
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Number of buildings/towers - 1
  • Year Built - 1990
  • Total number of rooms - 518
  • Number of floors - 8
    • Banquet hall
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Television in common areas
    • Wheelchair-accessible public washroom
    • Well-lit path to entrance
    • Stair-free path to entrance
    • Free newspapers in lobby
    • Wedding services
    • 24-hour fitness facilities
    • Luggage storage
    • Express check-out
    • Porter/bellhop
    • Business center
    • 24-hour front desk
    • Number of restaurants - 3
    • Spa services on site
    • Safe-deposit box at front desk
    • Smoke-free property
    • Snack bar/deli
    • Conference space
    • Self parking (surcharge)
    • Computer station
    • ATM/banking
    • Concierge services

    Airport & shuttle information

    Based at Gatwick Airport - connected to North Terminal

    Local shuttle info: Connected to the Airport by a undercover walk way so no transport needed to get from the Hotel - Airport ( two minutes walk)

    Pet friendly?

    Service animals not allowed

    Pets not allowed

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: GBP 19.00 per person (approximately)
    • Self parking fee: GBP 22.50 per day
    • Extended parking fee: GBP 22.50 per day
    • Early check-in fee: GBP 47.00 (subject to availability)
    • Late check-out fee: GBP 47.00 (subject to availability)
    • Rollaway bed fee: GBP 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks, will be available to guests.
    • Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
    • Contactless check-out is available.
    • Enhanced food service safety measures are in place.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning policies

    Property is cleaned with disinfectant

    Protective clothing is available to guests

    Masks are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for lunch

    Individually-wrapped food options are available for dinner

    Individually-wrapped food options are available through room service

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Cashless transactions are available

    Masks are compulsory at the property

    Contactless food service / room service is available

    Reservation might be required for some facilities onsite

    Food service has been amended for enhanced safety

    Property confirms they are implementing enhanced cleaning measures

    About Sofitel

    • French luxury brand offering spacious suites, private villas, and apartments
    • Eco-friendly services through Planet 21
    • Soft feather beds for a restful nights sleep
    • Restaurants and bars serve the finest French cuisine by leading chefs with orginal menus and local flavors
    • Customized meeting, banquet, and event options inspired by French art with Wi-Fi services, the latest audiovisual and videoconferencing equipment, and delicious food menus
    • Resorts offer a golfer's dream experience with fine golfing destinations
    • Sofitel's So Fit provides guests with for fitness programs and the latest high-tech sports equipment
    • Sofitel's So Spa have uniquely designed Dish and Dessert packages which include body massages, hot-stone massages, and facials
    • Sofitel's Children Villas offer special activities and entertainment for kids exclusively at select locations

    The Sofitel highlights above are subject to change without notice.

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