Holiday Inn Express London Gatwick Crawley An Ihg Hotel

Haslett Avenue East, Crawley RH10 1UA GB
View map Reservations: +44 808 164 1057
3.0 Star property Near Hawth Theatre
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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06/25/2022 - 06/26/2022
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

84
Very Good

Summary of 1,339 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 84/100 based on reviews from all travelers.

"Very good city hotel. Close to Gatwick Airport. Great location."

Service

92/100
328 reviews

"Efficient, friendly service with a nice reception." Booking process should be better organized. Great hotel security.

Location

83/100
184 reviews

"Great location. Decent, but pricey, parking." Close to shopping and the train. Good accessibility by car.

Cleanliness

82/100
177 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Breakfast

75/100
234 reviews

"Great and affordable breakfast."

Room

70/100
357 reviews

"Rooms are standard overall, but clean and large with OK beds." Badly maintained rooms with poor air conditioning, televisions, and furniture. Bathrooms are large but with substandard cleaning. Shower was ok.

WiFi

66/100
8 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

60/100
195 reviews

"Beds are decent and generally comfortable." Big rooms and bathrooms, but noisy with insufficient A/C.

Food

48/100
48 reviews

"Overall dining experience is great, though food is unfortunately lacking." Guests unimpressed by menu and desserts. Pork dishes are not good.

Bar

35/100
8 reviews

"Poor bar with subpar drinks."

Rated 80/100 based on reviews from families.

"Great shopping. Spacious bathroom."

Service

93/100
87 reviews

"Efficient, friendly service with a nice reception."

Location

87/100
52 reviews

"Great location near lots of shopping. Decent, but pricey, parking." Good access to airport.

Cleanliness

80/100
50 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

71/100
70 reviews

"Tasty breakfast."

Room

61/100
105 reviews

"Decent bathrooms and beds in average sized rooms." Rooms are tidy, but lacking in maintenance, with poor furniture and A/C. Great shower.

Comfort

51/100
63 reviews

"Mediocre comfort, room sizes and beds." Deficient A/C and too noisy rooms.

Food

48/100
20 reviews

"Food could be better."

Rated 80/100 based on reviews from couples.

"Friendly atmosphere. Professional service."

Service

93/100
68 reviews

"Efficient, friendly service with a nice reception."

Location

84/100
47 reviews

"Great location. Decent, but pricey, parking."

Cleanliness

81/100
41 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

78/100
67 reviews

"Tasty breakfast."

Room

66/100
86 reviews

"Rooms are standard overall, but clean and large with OK beds." Poorly maintained rooms with low quality furniture. Shower was ok.

Comfort

64/100
53 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Food

49/100
8 reviews

"Food could be better."

Bar

33/100
5 reviews

"Bar could improve."

Rated 76/100 based on reviews from solo travelers.

"Spacious rooms. Clean rooms."

Service

92/100
35 reviews

"Friendly service and great reception."

Cleanliness

82/100
20 reviews

"Clean rooms."

Location

82/100
24 reviews

"Great location with good parking availability."

Breakfast

76/100
27 reviews

"Tasty breakfast."

Room

76/100
47 reviews

"Spacious, clean rooms, but poorly maintained." Bathrooms and beds are acceptable.

Comfort

65/100
24 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Rated 79/100 based on reviews from business travelers.

"Great reception. Friendly service."

Service

90/100
17 reviews

"Friendly service and great reception."

Location

82/100
9 reviews

"Great location."

Breakfast

73/100
6 reviews

"Tasty breakfast."

Value

72/100
7 reviews

"Best value for money."

Room

61/100
9 reviews

"Room is all right."

Rated 79/100 based on reviews from all travelers.

"Very good city hotel. Close to Gatwick Airport. Great location."

Service

91/100
324 reviews

"Efficient, friendly service with a nice reception." Booking process should be better organized. Great hotel security.

Location

83/100
178 reviews

"Great location. Decent, but pricey, parking." Close to shopping and the train. Good accessibility by car.

Cleanliness

82/100
173 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Breakfast

76/100
223 reviews

"Great and affordable breakfast."

Room

69/100
346 reviews

"Rooms are clean and decent overall with okay beds." Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower was ok. Bathrooms are large but with substandard cleaning.

WiFi

66/100
8 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

58/100
188 reviews

"Beds are decent and generally comfortable." Spacious bathroom, but rooms are too noisy, with poor A/C.

Food

46/100
46 reviews

"Overall dining experience is great, though food is unfortunately lacking." Guests unimpressed by menu and desserts. Pork dishes are not good.

Bar

35/100
8 reviews

"Poor bar with subpar drinks."

Rated 79/100 based on reviews from families.

"Great shopping."

Service

93/100
84 reviews

"Efficient, friendly service with a nice reception."

Location

87/100
49 reviews

"Great location near lots of shopping. Decent parking, near the airport."

Cleanliness

80/100
48 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

71/100
63 reviews

"Tasty breakfast."

Room

60/100
101 reviews

"Decent bathrooms and beds in average sized rooms." Rooms are tidy, but lacking in maintenance, with poor furniture and A/C. Great shower.

Comfort

49/100
60 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Food

47/100
19 reviews

"Food could be better."

Rated 78/100 based on reviews from couples.

"Friendly atmosphere. Professional service."

Service

93/100
68 reviews

"Efficient, friendly service with a nice reception."

Location

83/100
46 reviews

"Great location. Decent, but pricey, parking."

Cleanliness

81/100
41 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

77/100
66 reviews

"Tasty breakfast."

Room

66/100
83 reviews

"Rooms are standard overall, but clean and large with OK beds." Poorly maintained rooms with low quality furniture. Shower was ok.

Comfort

63/100
51 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Food

49/100
8 reviews

"Food could be better."

Bar

33/100
5 reviews

"Bar could improve."

Rated 75/100 based on reviews from solo travelers.

"Clean rooms. Tasty breakfast."

Service

92/100
35 reviews

"Friendly service and great reception."

Cleanliness

82/100
20 reviews

"Clean rooms."

Location

81/100
22 reviews

"Great location with good parking availability."

Breakfast

76/100
25 reviews

"Tasty breakfast."

Room

75/100
45 reviews

"Spacious, clean rooms, but poorly maintained." Bathrooms and beds are acceptable.

Comfort

65/100
24 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Rated 73/100 based on reviews from business travelers.

"Great reception. Friendly service."

Service

90/100
17 reviews

"Friendly service and great reception."

Location

82/100
9 reviews

"Great location."

Breakfast

73/100
6 reviews

"Tasty breakfast."

Value

72/100
7 reviews

"Best value for money."

Room

61/100
9 reviews

"Room is all right."

Review Semantics by TrustYou

Property description

A stay at Holiday Inn Express London Gatwick - Crawley, an IHG Hotel places you in the heart of Crawley, within a 5-minute drive of Hawth Theatre and Tilgate Park. This hotel is 3.3 mi (5.2 km) from Tulley's Farm and 7.1 mi (11.4 km) from Wakehurst Place.

You can enjoy a meal at Express Cafe & Bar serving the guests of Holiday Inn Express London Gatwick - Crawley, an IHG Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. For your convenience, a complimentary breakfast is served daily from 7:30 AM to 9:00 AM.

Stay in one of 138 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hawth Theatre - 0.5 km / 0.3 mi
County Mall Shopping Centre - 1.1 km / 0.7 mi
Crawley Town Hall - 1.2 km / 0.8 mi
St. John the Baptist Church - 1.3 km / 0.8 mi
Manor Royal Business Park - 1.8 km / 1.1 mi
Tilgate Park - 2.1 km / 1.3 mi
Broadfield Stadium - 2.7 km / 1.7 mi
Worth St. Nicholas' Church - 2.9 km / 1.8 mi
K2 Crawley Leisure Center - 3.2 km / 2 mi
High Weald - 3.4 km / 2.1 mi
Worth Way Country Park - 3.7 km / 2.3 mi
Ifield Golf Club - 4.5 km / 2.8 mi
Tulley's Farm - 5.2 km / 3.3 mi
Buchan Country Park - 6.4 km / 3.9 mi
Effingham Park Golf Course - 7.1 km / 4.4 mi

The nearest airports are:
Gatwick Airport (LGW) - 5.7 km / 3.6 mi
Heathrow Airport (LHR) - 71.2 km / 44.2 mi
London City Airport (LCY) - 83.9 km / 52.2 mi

The preferred airport for Holiday Inn Express London Gatwick - Crawley, an IHG Hotel is Gatwick Airport (LGW).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a vending machine.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Infant/toddler toys
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Number of meeting rooms - 1
  • Conference space size (meters) - 49
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Free breakfast to go
  • Children's toys
  • Luggage storage
  • Free breakfast
  • Number of buildings/towers - 1
  • Total number of rooms - 138
  • Number of floors - 3
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Express check-out
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Water dispenser
  • Electric car charging station
  • Number of restaurants - 1
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • Conference space size (feet) - 532
  • 24-hour business center

Airport & shuttle information

Gatwick Airport is within three miles from the and can be reached within 15 minutes by car.Bus service available from opposite side of the hotel and also taxi's can be arranged at cost of £12

Local shuttle info: Shuttle service is available from opposite side of the hotel and runs every 30 minutes. The distance is about 3 miles and the cost per person is £2.50 and travel time is about 20 minutes

Breakfast information

we offer a complimentary continental breakfast with hot favorites such as Sausages, beans and scrambled eggs.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

No Pets allowed unless it is guide dog

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 9.00 per night (in/out privileges)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and dinner.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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