Mercure London Paddington

144 Praed Street, London W2 1HU GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Queensway
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
Select your room:
05/06/2021 - 05/07/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 73/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

95/100
647 reviews

"Great location somewhat accessible by car." Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby.

WiFi

86/100
19 reviews

"Fast and cheap WiFi. Average wifi quality."

Service

72/100
577 reviews

"Service is professional and friendly." Reception and housekeeping are average, but management is not great. Booking process should be better organized. Room service could have been improved.

Cleanliness

70/100
219 reviews

"Quite clean. Rooms are clean, but bathrooms are not."

Breakfast

55/100
150 reviews

"Affordable, fairly tasty breakfasts."

Value

53/100
139 reviews

"Fairly good value for money. Fair breakfast prices. Free internet."

Room

53/100
875 reviews

"Room is acceptably new, and beds are so-so." Small rooms and badly rated minibars. Small rooms and poorly cleaned bathrooms. Tidy rooms with great TV's. No views, and furniture is not great, with insufficient A/C.

Amenities

43/100
135 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Poorly reviewed entrance area and poor handicap accessibility. Unspectacular architecture. Adequate meeting & event facilities.

Bar

37/100
25 reviews

"Bar could improve. Standard alcoholic drinks."

Comfort

26/100
641 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 72/100 based on reviews from couples.

"Wonderful sightseeing. Good access to airport."

Location

96/100
132 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

79/100
107 reviews

"Reception is decent, with overall friendly and professional service." Booking process should be better organized.

Cleanliness

69/100
47 reviews

"Quite clean. Bathroom needs cleaning."

Value

51/100
28 reviews

"Fairly good value for money."

Breakfast

49/100
25 reviews

"Breakfast can be improved."

Food

49/100
9 reviews

"Dining experience could be nicer."

Room

47/100
195 reviews

"Small, poorly maintained rooms with subpar A/C and furnishing." Small rooms and poorly cleaned bathrooms. Room is acceptably new, and beds are so-so. Shower can be a problem.

Bar

42/100
6 reviews

"Bar could improve."

Comfort

22/100
148 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 69/100 based on reviews from business travelers.

"Terrific location. Good cleanliness."

Location

94/100
93 reviews

"Great location. Close to public transport and the train."

Cleanliness

74/100
45 reviews

"Clean rooms."

Service

71/100
126 reviews

"Service is professional and friendly." Decent reception but complaints about management. Booking process should be better organized.

Breakfast

53/100
40 reviews

"Breakfast is average."

Room

51/100
176 reviews

"Clean and acceptable rooms and beds." Insufficient A/C in small, badly maintained rooms. Shower can be a problem.

Value

49/100
26 reviews

"Value for money could be better."

Vibe

46/100
18 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

41/100
25 reviews

"Hotel buildings could use some improvement."

Bar

33/100
6 reviews

"Bar could improve."

Comfort

20/100
125 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 71/100 based on reviews from families.

"Great shopping. Stylish hotel."

Location

96/100
106 reviews

"Great location near lots of shopping." Close to public transport and the train.

Service

69/100
100 reviews

"Friendly, more-or-less professional service, and so-so reception."

Cleanliness

65/100
40 reviews

"Cleanliness is lacking in rooms and bathrooms."

Breakfast

57/100
22 reviews

"Breakfast is average."

Value

55/100
22 reviews

"Fairly good value for money."

Vibe

48/100
21 reviews

"Vibe is not too good. Atmosphere could be friendlier." Relatively modern hotel. Entrance area is not particularly attractive. Stylish hotel.

Room

48/100
152 reviews

"Small, poorly-maintained rooms with inadequate A/C." Rooms are quite clean and beds are standard. Small rooms and poorly cleaned bathrooms.

Amenities

40/100
31 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Comfort

26/100
108 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 75/100 based on reviews from solo travelers.

"Fair breakfast prices. Nice TV."

Location

94/100
86 reviews

"Great location. Close to public transport and the train."

Cleanliness

72/100
37 reviews

"Rooms are clean, but bathrooms are not."

Service

68/100
94 reviews

"Reception and service are alright." Service is professional and friendly.

Room

63/100
110 reviews

"Average, small rooms with deficient A/C. Tidy rooms with great TV's." Shower was ok. Small rooms and poorly cleaned bathrooms.

Breakfast

57/100
31 reviews

"Affordable, fairly tasty breakfasts."

Value

53/100
20 reviews

"Fairly good value for money. Fair breakfast prices."

Food

49/100
16 reviews

"Food could be better."

Amenities

43/100
19 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Comfort

29/100
76 reviews

"Rooms with complaints about size, comfort, and A/C." A bit too noisy and some complaints about the size of the bathrooms.

Rated 62/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

94/100
22 reviews

"Great location."

Service

77/100
19 reviews

"Friendly service, and reception was okay."

Cleanliness

62/100
6 reviews

"Quite clean."

Breakfast

54/100
12 reviews

"Breakfast is average."

Value

51/100
6 reviews

"Fairly good value for money."

Vibe

49/100
6 reviews

"Vibe is not too good."

Room

40/100
39 reviews

"Poorly-maintained, small rooms with mediocre bathrooms and beds."

Amenities

39/100
6 reviews

"Hotel buildings could use some improvement."

Comfort

22/100
33 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 64/100 based on reviews from families.

"Great location. Fantastic service."

Location

96/100
6 reviews

"Great location."

Service

74/100
5 reviews

"Fantastic service."

Room

39/100
14 reviews

"Rooms could be larger."

Comfort

25/100
13 reviews

"Small and uncomfortable rooms."

Rated 63/100 based on reviews from business travelers.

"Fantastic service."

Location

94/100
9 reviews

"Great location."

Service

76/100
5 reviews

"Fantastic service."

Room

43/100
11 reviews

"Rooms could be larger."

Comfort

21/100
9 reviews

"Small and uncomfortable rooms."

Rated 70/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

96/100
483 reviews

"Great location somewhat accessible by car." Near public transport, airport, and train station. Good shopping and sightseeing.

WiFi

84/100
17 reviews

"Fast and cheap WiFi. Average wifi quality."

Service

72/100
467 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." Average reception and service professionalism is typical. Booking process should be better organized. Room service could have been improved.

Cleanliness

71/100
186 reviews

"Rooms are clean, but bathrooms are not."

Value

56/100
105 reviews

"Fairly good value for money. Fair breakfast prices. Free internet."

Room

54/100
701 reviews

"Poorly maintained, small, slightly outdated rooms, but decent beds." Tidy rooms with great TV's. No view, with subpar minibars, furniture and air conditioning. Small rooms and poorly cleaned bathrooms.

Breakfast

53/100
115 reviews

"Affordable, fairly tasty breakfasts."

Amenities

40/100
100 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Adequate meeting & event facilities.

Bar

33/100
22 reviews

"Bar could improve. Standard alcoholic drinks."

Comfort

26/100
502 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 70/100 based on reviews from couples.

"Wonderful sightseeing."

Location

96/100
107 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

77/100
94 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

68/100
39 reviews

"Cleanliness is lacking in rooms and bathrooms."

Vibe

52/100
13 reviews

"Decent vibe. Hotel could use some updating."

Value

51/100
23 reviews

"Fairly good value for money."

Food

49/100
8 reviews

"Food could be better."

Breakfast

48/100
18 reviews

"Breakfast can be improved."

Room

47/100
166 reviews

"Small rooms with insufficient A/C and subpar furniture." Okay beds, and room cleanliness and condition are acceptable. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

22/100
126 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 67/100 based on reviews from business travelers.

"Terrific location. Good cleanliness."

Location

95/100
65 reviews

"Great location, close to the train station."

Cleanliness

75/100
41 reviews

"Clean rooms."

Service

71/100
110 reviews

"Service is professional and friendly." Decent reception but complaints about management. Booking process should be better organized.

Breakfast

52/100
33 reviews

"Breakfast is average."

Room

52/100
147 reviews

"Clean and acceptable rooms and beds." Small, poorly-maintained rooms with inadequate A/C. Shower can be a problem.

Value

48/100
21 reviews

"Value for money could be better."

Vibe

46/100
15 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

40/100
22 reviews

"Hotel buildings could use some improvement."

Bar

33/100
6 reviews

"Bar could improve."

Comfort

21/100
100 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 71/100 based on reviews from families.

"Terrific location. Good service."

Location

96/100
69 reviews

"Great location. Close to public transport and the train."

Service

70/100
69 reviews

"Friendly, more-or-less professional service, and so-so reception."

Cleanliness

67/100
34 reviews

"Cleanliness is lacking in rooms and bathrooms."

Breakfast

56/100
15 reviews

"Breakfast is average."

Value

56/100
13 reviews

"Fairly good value for money."

Vibe

50/100
11 reviews

"Decent vibe."

Room

49/100
104 reviews

"Small, poorly-maintained rooms with inadequate A/C." Rooms are quite clean and beds are standard. Small rooms and poorly cleaned bathrooms.

Amenities

41/100
19 reviews

"Hotel buildings could use some improvement."

Comfort

24/100
68 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 74/100 based on reviews from solo travelers.

"Fair breakfast prices. Nice TV."

Location

96/100
71 reviews

"Great location. Close to public transport and the train."

Cleanliness

74/100
30 reviews

"Clean rooms."

Service

68/100
78 reviews

"Reception and service are alright." Service is professional and friendly.

Room

67/100
94 reviews

"Small rooms, but okay overall. Tidy rooms with great TV's." Shower was ok.

Breakfast

57/100
26 reviews

"Affordable, fairly tasty breakfasts."

Value

54/100
17 reviews

"Fairly good value for money. Fair breakfast prices."

Amenities

43/100
16 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Comfort

31/100
61 reviews

"Small suites with problems of comfort and noise."

Rated 63/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

96/100
5 reviews

"Great location."

Service

70/100
5 reviews

"Fantastic service."

Room

46/100
10 reviews

"Room needs to be improved."

Comfort

26/100
7 reviews

"More comfort would be nice."

Rated 68/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

96/100
8 reviews

"Great location."

Service

72/100
13 reviews

"Friendly service."

Room

43/100
9 reviews

"Rooms could be larger."

Comfort

24/100
7 reviews

"Small and uncomfortable rooms."

Rated 74/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

96/100
5 reviews

"Great location."

Room

40/100
6 reviews

"Room needs to be improved."

Rated 79/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

92/100
9 reviews

"Great location."

Service

74/100
10 reviews

"Friendly service."

Cleanliness

74/100
8 reviews

"Clean rooms."

Room

48/100
18 reviews

"Small but clean rooms."

Comfort

27/100
13 reviews

"Small and uncomfortable rooms."

Rated 60/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

94/100
8 reviews

"Great location."

Room

38/100
7 reviews

"Rooms could be larger."

Comfort

22/100
7 reviews

"Small and uncomfortable rooms."

Rated 72/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

95/100
18 reviews

"Good location, close to public transport."

Service

69/100
8 reviews

"Service is adequate."

Room

40/100
14 reviews

"Rooms could be larger."

Comfort

22/100
13 reviews

"Small and uncomfortable rooms."

Rated 66/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

93/100
50 reviews

"Great location, close to the train station."

Service

72/100
29 reviews

"Friendly service, and reception was okay."

Cleanliness

68/100
9 reviews

"Quite clean."

Breakfast

61/100
6 reviews

"Breakfast is average."

Value

52/100
10 reviews

"Fairly good value for money."

Room

50/100
38 reviews

"Small rooms with low rated bathrooms."

Comfort

30/100
34 reviews

"Small and uncomfortable rooms."

Rated 60/100 based on reviews from business travelers.

"Fantastic service."

Location

92/100
11 reviews

"Great location, close to the train station."

Service

70/100
7 reviews

"Fantastic service."

Room

46/100
11 reviews

"Rooms could be larger."

Comfort

28/100
10 reviews

"Small and uncomfortable rooms."

Rated 72/100 based on reviews from families.

"Great location. Train station is close."

Location

95/100
13 reviews

"Great location, close to the train station."

Service

75/100
6 reviews

"Fantastic service."

Room

51/100
9 reviews

"Small, but acceptable, rooms."

Comfort

30/100
8 reviews

"Small and uncomfortable rooms."

Rated 80/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to Central London. Close to public transportation and the train station."

Location

95/100
12 reviews

"Great location."

Service

72/100
10 reviews

"Fantastic service."

Breakfast

54/100
5 reviews

"Breakfast is average."

Room

48/100
15 reviews

"Rooms could be larger."

Comfort

27/100
14 reviews

"Small and uncomfortable rooms."

Review Semantics by TrustYou

Based on reviews from the last 6 months

4.0
Good
138 reviews
reviews
over time
September 2020
25 reviews
October 2020
30 reviews
November 2020
29 reviews
December 2020
27 reviews
January 2021
16 reviews
February 2021
16 reviews

Cleanliness

3.5/5 18 reviews

Room cleanliness is acceptable.

3.5/5 13 reviews

by TrustYou

Property description

A stay at Mercure London Paddington places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. This 4-star hotel is 0.8 mi (1.2 km) from Queensway and 0.9 mi (1.4 km) from Marble Arch.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.

Stay in one of 86 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hyde Park - 0.7 km / 0.4 mi
Kensington Gardens - 0.7 km / 0.4 mi
Queensway - 1.2 km / 0.8 mi
Oxford Street - 1.3 km / 0.8 mi
Marble Arch - 1.4 km / 0.8 mi
Park Lane - 1.4 km / 0.9 mi
Baker Street - 1.6 km / 1 mi
Madame Tussauds Wax Museum - 1.6 km / 1 mi
Kensington High Street - 1.8 km / 1.1 mi
Selfridges - 1.8 km / 1.1 mi
Kensington Palace - 1.9 km / 1.2 mi
Royal Albert Hall - 1.9 km / 1.2 mi
Regent's Park - 1.9 km / 1.2 mi
Portobello Road Market - 2.1 km / 1.3 mi
Imperial College London - 2.2 km / 1.3 mi

The nearest airports are:
Heathrow Airport (LHR) - 27.2 km / 16.9 mi
London City Airport (LCY) - 18.7 km / 11.6 mi
Gatwick Airport (LGW) - 103.5 km / 64.3 mi
Luton Airport (LTN) - 50.5 km / 31.4 mi

The preferred airport for Mercure London Paddington is Heathrow Airport (LHR).

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has facilities measuring 560 square feet (52 square meters), including conference space.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Green sustainability

Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Our Planet 21 – Acting Here program endeavours to act for “positive hospitality”and has set some ambitious objectives to meet by 2020, structured around four strategic pillars: working with our employees, involving our clients, innovating with our partners, and involving local communities. And two key areas focus: food and buildings.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Distance from property (meters) - 100
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Street parking
  • Meeting rooms
  • Conference space size (meters) - 52
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • In-room accessibility
  • Coffee shop or café
  • Free newspapers in lobby
  • Tours/ticket assistance
  • 24-hour fitness facilities
  • Shopping mall on site
  • Private picnics
  • Couples/private dining
  • Number of buildings/towers - 1
  • Total number of rooms - 86
  • Number of floors - 5
    • Designer stores on site
    • Luggage storage
    • Restaurant
    • Porter/bellhop
    • Business center
    • Multilingual staff
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Bar/lounge
    • Smoke-free property
    • Safe-deposit box at front desk
    • Snack bar/deli
    • Laundry facilities
    • Elevator
    • Fitness facilities
    • Conference space
    • Conference space size (feet) - 560
    • Concierge services

    Breakfast information

    Start your day with our delicious breakfast range. Wake up to freshly baked croissants, muesli, cereals, yoghurts, fresh fruits and juices for a healthy breakfast. For a hearty start to the day, why not try our full English breakfast with all the trimmings – eggs, bacon, sausages, tomatoes, mushrooms and baked beans. Cold cuts, cheeses, bread rolls and jams, some of which homemade in-house with seasonal fruits, are also part of our breakfast buffet.

    Pet friendly?

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    No pets allowed apart from guide dogs.

    Parking information

    Parking space at £30 for 24 hours.

    Internet/Wi-Fi

    Wi-fi is complimentary. Wired internet access is also available at an extra fee.

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for full breakfast: GBP 10 per person (approximately)
    • Nearby parking fee: GBP 30 per day
    • Rollaway bed fee: GBP 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
    • Contactless check-in and contactless check-out are available.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
    • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
    • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    We have implemented rigorous cleaning procedures in all our hotels, created through collaboration with leaders in disinfection technologies and hygiene. Our COVID-19 best practices and protocols follow advice from the Centres for Disease Control & Prevention, World Health Organisation, and UK public health authorities. Evolved processes throughout our hotels ensure your safety. Deep cleaning with hospital-grade disinfectants is now our standard.Specific measures we have introduced include:1. Minimal contact at reception with front desk screens2. Touch-less transactions3. Sanitised key-cards4. Sanitiser stations5. Paperless check-out6. Constant cleaning of high touch points7. ‘Last cleaned’ charts8. Best practices for public areas9. One and two-metre social distancing10. Visible verification of all disinfected objects including remote controls and glassware11. Decrease of high-touch items and in-room furnishings12. Utilisation of electrostatic technology13. New laundry procedure

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for lunch

    Individually-wrapped food options are available for dinner

    Individually-wrapped food options are available through room service

    Gap period enforced between guest stays - 48 hours

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

    Property follows sanitization practices of Safe Travels (WTTC - Global)

    Property confirms they are implementing enhanced cleaning measures

    About Mercure

    • Midscale hotel with warm, contemporary rooms
    • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
    • Coffee and tea tasting
    • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
    • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
    • Great meeting space for any special occasion

    The Mercure highlights above are subject to change without notice.

    People also viewed these hotels