Best Western Mornington Hotel London Hyde Park

12 Lancaster Gate, London W2 3LG GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Kensington Gardens
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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08/14/2022 - 08/15/2022
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 77/100 based on reviews from all travelers.

Good hotel for solo travelers. Close to Lancaster Gate. Good for sightseeing with access to public transportation.

Location

98/100
544 reviews

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

Breakfast

87/100
316 reviews

Tasty breakfast.

Service

77/100
657 reviews

Friendly service, especially in the restaurant, and decent reception. Housekeeping and management are lacking. Booking process should be better organized. Room service could have been improved.

WiFi

63/100
22 reviews

Regular internet service.

Cleanliness

56/100
283 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

53/100
725 reviews

Reasonably clean rooms with standard beds and TV's. Small rooms and poorly cleaned bathrooms. Old, cramped rooms with poor minibars. Poorly maintained rooms with few views and insufficient A/C. Shower can be a problem.

Rated 74/100 based on reviews from couples.

Great shopping. Good restaurants & bars in the area.

Location

97/100
141 reviews

Great location. Close to public transport and the train. Excellent sightseeing, restaurants and bars nearby.

Breakfast

88/100
95 reviews

Tasty breakfast.

Service

79/100
154 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

Cleanliness

51/100
74 reviews

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

Room

48/100
188 reviews

Inadequate minibars in older, poorly-maintained rooms. Rooms are small with complaints about cleanliness and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Standard TV.

Comfort

36/100
130 reviews

Problems with room size, comfort, and A/C.

Rated 75/100 based on reviews from solo travelers.

Beautiful architecture. Stylish hotel.

Location

98/100
116 reviews

Great location with excellent sightseeing. Close to public transport and the train.

Breakfast

84/100
51 reviews

Tasty breakfast.

Service

78/100
117 reviews

Friendly service, especially in the restaurant. Reception is OK but housekeeping is substandard.

Room

57/100
154 reviews

Average rooms with standard beds. Small, poorly cleaned and maintained rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

51/100
57 reviews

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

WiFi

51/100
7 reviews

Average wifi quality.

Rated 71/100 based on reviews from families.

Near city centre. Train station is close.

Location

100/100
72 reviews

Great location with excellent sightseeing. Close to public transport and the train.

Breakfast

91/100
61 reviews

Tasty breakfast.

Service

78/100
85 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

Cleanliness

56/100
29 reviews

Room cleanliness is acceptable.

Room

48/100
95 reviews

Small rooms with below average bathrooms and poor maintenance. Moderately tidy rooms and ok beds but poor furniture and A/C. Shower can be a problem.

Comfort

47/100
59 reviews

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

Rated 67/100 based on reviews from business travelers.

Friendly atmosphere. Clean hotel facilities.

Location

99/100
47 reviews

Good location, close to public transport.

Breakfast

90/100
18 reviews

Tasty breakfast.

Service

75/100
57 reviews

Professional service and good reception.

Cleanliness

58/100
23 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Room

49/100
58 reviews

Relatively clean but needing maintenance, with small rooms and subpar bathrooms.

Rated 71/100 based on reviews from all travelers.

Good hotel for solo travelers. Close to Lancaster Gate. Good for sightseeing with access to public transportation.

Location

97/100
26 reviews

Great location with excellent sightseeing. Close to public transport.

Breakfast

90/100
21 reviews

Tasty breakfast.

Service

79/100
27 reviews

Service is professional and friendly.

Room

56/100
34 reviews

Rooms are quite clean and beds are standard. Small rooms with low rated bathrooms.

Cleanliness

56/100
10 reviews

Room cleanliness is acceptable.

Comfort

49/100
27 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Rated 73/100 based on reviews from families.

Fantastic service. Friendly service.

Location

98/100
8 reviews

Great location.

Breakfast

89/100
6 reviews

Tasty breakfast.

Service

80/100
6 reviews

Fantastic service.

Room

47/100
9 reviews

Room needs to be improved.

Comfort

47/100
7 reviews

More comfort would be nice.

Rated 75/100 based on reviews from solo travelers.

Wonderful sightseeing. Great location.

Location

98/100
5 reviews

Great location.

Room

51/100
7 reviews

Room is all right.

Comfort

46/100
6 reviews

More comfort would be nice.

Rated 72/100 based on reviews from all travelers.

Good hotel for solo travelers. Close to Lancaster Gate. Good for sightseeing with access to public transportation.

Location

98/100
452 reviews

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

Breakfast

85/100
258 reviews

Tasty breakfast.

Service

76/100
551 reviews

Professional and friendly reception and restaurant service. Housekeeping and management are lacking. Booking process should be better organized. Room service could have been improved.

WiFi

57/100
17 reviews

Regular internet service.

Cleanliness

55/100
241 reviews

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

Room

52/100
598 reviews

Room is all right. Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar televisions, air conditioning, and views. Shower can be a problem.

Rated 72/100 based on reviews from couples.

Terrific location. Breakfast is good.

Location

98/100
117 reviews

Great location with excellent sightseeing. Close to public transport and the train.

Breakfast

87/100
77 reviews

Tasty breakfast.

Service

80/100
128 reviews

Reception is decent, with overall friendly and professional service.

Cleanliness

48/100
63 reviews

Bathrooms and rooms are untidy. Clean hotel facilities.

Room

45/100
155 reviews

Small, poorly cleaned and maintained rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Standard TV.

Comfort

35/100
107 reviews

Problems with room size, comfort, and A/C.

Rated 73/100 based on reviews from solo travelers.

Beautiful architecture.

Location

98/100
99 reviews

Great location with excellent sightseeing. Close to public transport and the train.

Breakfast

83/100
44 reviews

Tasty breakfast.

Service

77/100
98 reviews

Restaurant service is friendly and professional. Reception is OK but housekeeping is substandard.

Room

58/100
129 reviews

Average rooms with standard beds. Small, poorly cleaned and maintained rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

51/100
50 reviews

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

Rated 72/100 based on reviews from families.

Professional service. Train station is close.

Location

99/100
53 reviews

Great location with excellent sightseeing. Close to public transport and the train.

Breakfast

91/100
46 reviews

Tasty breakfast.

Service

80/100
66 reviews

Reception is decent, with overall friendly and professional service.

Cleanliness

58/100
23 reviews

Room cleanliness is acceptable.

Room

49/100
69 reviews

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard. Shower can be a problem.

Comfort

45/100
45 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Rated 64/100 based on reviews from business travelers.

Clean hotel facilities. Fantastic service.

Location

99/100
38 reviews

Good location, close to public transport.

Breakfast

90/100
16 reviews

Tasty breakfast.

Service

74/100
50 reviews

Great service, especially at reception.

Cleanliness

58/100
19 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Room

50/100
49 reviews

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard.

Rated 65/100 based on reviews from all travelers.

Good hotel for solo travelers. Close to Lancaster Gate. Good for sightseeing with access to public transportation.

Location

98/100
14 reviews

Great location with excellent sightseeing.

Breakfast

87/100
10 reviews

Tasty breakfast.

Service

78/100
20 reviews

Friendly service, and reception was okay.

Cleanliness

57/100
11 reviews

Room cleanliness is acceptable.

Room

55/100
23 reviews

Small but clean enough rooms, with low quality bathrooms.

Rated 75/100 based on reviews from couples.

Fantastic service. Great location.

Location

98/100
5 reviews

Great location.

Breakfast

86/100
6 reviews

Tasty breakfast.

Service

78/100
6 reviews

Friendly service.

Room

49/100
7 reviews

Room needs to be improved.

Rated 66/100 based on reviews from all travelers.

Good hotel for solo travelers. Close to Lancaster Gate. Good for sightseeing with access to public transportation.

Location

98/100
8 reviews

Great location.

Service

76/100
12 reviews

Friendly service.

Room

47/100
12 reviews

Room needs to be improved.

Rated 70/100 based on reviews from all travelers.

Good hotel for solo travelers. Close to Lancaster Gate. Good for sightseeing with access to public transportation.

Location

96/100
7 reviews

Great location.

Service

71/100
9 reviews

Fantastic service.

Room

43/100
9 reviews

Room needs to be improved.

Rated 58/100 based on reviews from all travelers.

Good hotel for solo travelers. Close to Lancaster Gate. Good for sightseeing with access to public transportation.

Service

71/100
6 reviews

Fantastic service.

Room

35/100
10 reviews

Rooms could be larger.

Comfort

35/100
8 reviews

Small and uncomfortable rooms.

Rated 77/100 based on reviews from all travelers.

Good hotel for solo travelers. Close to Lancaster Gate. Good for sightseeing with access to public transportation.

Location

98/100
9 reviews

Great location.

Breakfast

90/100
5 reviews

Tasty breakfast.

Service

78/100
11 reviews

Fantastic service.

Cleanliness

53/100
5 reviews

Quite clean.

Room

51/100
12 reviews

Rooms are alright, but bathrooms are not great.

Comfort

47/100
9 reviews

More comfort would be nice.

Review Semantics by TrustYou

Property description

With a stay at Best Western Mornington Hotel London Hyde Park, you'll be centrally located in London, steps from Kensington Gardens and 4 minutes by foot from Hyde Park. This 4-star hotel is 1 mi (1.6 km) from Oxford Street and 1 mi (1.7 km) from Marble Arch.

Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 11 AM for a fee.

Stay in one of 70 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington Gardens - 0.1 km / 0.1 mi
Hyde Park - 0.3 km / 0.2 mi
Kensington Palace - 1.3 km / 0.8 mi
Kensington High Street - 1.3 km / 0.8 mi
Park Lane - 1.4 km / 0.9 mi
Royal Albert Hall - 1.4 km / 0.9 mi
Marble Arch - 1.5 km / 0.9 mi
Oxford Street - 1.5 km / 0.9 mi
Imperial College London - 1.6 km / 1 mi
Science Museum - 1.9 km / 1.2 mi
Selfridges - 1.9 km / 1.2 mi
Grosvenor Square - 2 km / 1.2 mi
Cromwell Road - 2 km / 1.3 mi
Baker Street - 2.1 km / 1.3 mi
Harrods - 2.2 km / 1.3 mi

The nearest airports are:
Heathrow Airport (LHR) - 25.1 km / 15.6 mi
London City Airport (LCY) - 18.8 km / 11.7 mi
Gatwick Airport (LGW) - 92.8 km / 57.7 mi
Luton Airport (LTN) - 51.3 km / 31.9 mi

The preferred airport for Best Western Mornington Hotel London Hyde Park is Heathrow Airport (LHR).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 258 square feet (24 square meters) of space consisting of a conference center and a meeting room.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Number of meeting rooms - 1
  • Conference space size (meters) - 24
  • Free WiFi
  • Number of bars/lounges - 1
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Fireplace in lobby
  • Wheelchair accessible – no
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Number of buildings/towers - 1
  • Total number of rooms - 70
  • Number of floors - 5
    • Conference center
    • Breakfast available (surcharge)
    • Library
    • Safe-deposit box at front desk
    • Smoke-free property
    • Laundry facilities
    • Elevator
    • Fitness facilities
    • Conference space
    • Computer station
    • Conference space size (feet) - 258
    • Concierge services
    • 24-hour business center

    Pet friendly?

    Pets not allowed

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for to-go breakfast: GBP 35 per person (approximately)
    • Early check-in is available for a fee (subject to availability, amount varies)
    • Late check-out is available for a fee (subject to availability, amount varies)
    • Rollaway bed fee: GBP 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
    • Contactless check-out is available.
    • Individually-wrapped food options are available for breakfast.
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    Cleaning policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

    Property confirms they are implementing enhanced cleaning measures

    About Best Western International

    • 4000+ independently owned hotels located in over 100 countries
    • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
    • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
    • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
    • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
    • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

    The Best Western International highlights above are subject to change without notice.

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