Crowne Plaza London Ealing An Ihg Hotel

Western Avenue Hanger Lane, London W5 1HG GB
View map Reservations: +44 808 164 1057
4.0 Star property In London (Ealing)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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08/14/2022 - 08/15/2022
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

83
Very Good

Summary of 1,020 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 83/100 based on reviews from all travelers.

Good business hotel. Close to Central London. Great location.

Service

80/100
214 reviews

Wonderful and professional service, especially waitstaff. Housekeeping can be a problem.

Location

80/100
166 reviews

Good location, but far from city centre. Close to public transport and the train. Decent, but pricey, parking. Good accessibility by car.

Cleanliness

76/100
130 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

Room

71/100
248 reviews

Spacious, clean rooms, but poorly maintained. Furniture and beds are acceptable. Rooms need updating with bad TV's and A/C. Bathrooms clean enough and adequately sized. Shower can be a problem.

Breakfast

69/100
116 reviews

Breakfast is average.

Value

53/100
60 reviews

Fairly good value for money.

WiFi

53/100
5 reviews

Regular internet service. Wifi quality could be improved.

Rated 82/100 based on reviews from families.

Good restaurant service. Professional service.

Service

81/100
67 reviews

Friendly service.

Location

80/100
51 reviews

Good location, close to public transport. Good car access, but so-so parking. City centre is hard to reach.

Cleanliness

76/100
41 reviews

Clean hotel facilities. Clean rooms.

Room

70/100
78 reviews

Rooms are standard overall, but clean and large with OK beds. Rooms needing maintenance, with bad bathrooms and A/C.

Breakfast

68/100
40 reviews

Breakfast is average.

Comfort

67/100
54 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

Rated 76/100 based on reviews from couples.

Train station is close. Clean hotel facilities.

Cleanliness

81/100
33 reviews

Clean hotel facilities. Clean rooms.

Location

78/100
45 reviews

Good location, close to public transport. Decent, but pricey, parking.

Service

77/100
41 reviews

Friendly service, and reception was okay.

Breakfast

71/100
31 reviews

Tasty breakfast.

Comfort

70/100
40 reviews

Moderate comfort levels and not so loud but A/C is not great. Comfortable beds in spacious rooms.

Room

68/100
70 reviews

Clean, typical rooms with comfortable beds and standard bathrooms. Large rooms but maintenance and A/C are lacking. Shower can be a problem.

Food

52/100
19 reviews

Food is all right.

Value

47/100
17 reviews

Value for money could be better.

Vibe

43/100
9 reviews

Vibe is not too good. Hotel could use some updating.

Rated 74/100 based on reviews from solo travelers.

Good accessibility by car. Spacious rooms.

Service

83/100
12 reviews

Friendly service.

Location

80/100
10 reviews

Great location.

Cleanliness

73/100
7 reviews

Clean.

Comfort

71/100
11 reviews

Comfortable rooms and beds.

Room

66/100
18 reviews

Great beds in okay rooms. Poor maintenance in rooms and bathrooms.

Breakfast

62/100
6 reviews

Breakfast is average.

Rated 73/100 based on reviews from business travelers.

Good accessibility by car. Fantastic service.

Location

77/100
9 reviews

Great location.

Service

75/100
10 reviews

Fantastic service.

Room

62/100
11 reviews

Room is all right.

Value

50/100
5 reviews

Value for money could be better.

Amenities

48/100
8 reviews

Hotel buildings could use some improvement.

Vibe

47/100
5 reviews

Vibe is not too good.

Rated 75/100 based on reviews from all travelers.

Good business hotel. Close to Central London. Great location.

Service

80/100
196 reviews

Professional service at the reception and restaurant.

Location

80/100
151 reviews

Good location, but far from city centre. Close to public transport and the train. Decent, but pricey, parking. Good accessibility by car.

Cleanliness

74/100
124 reviews

Clean hotel facilities. Decently clean rooms and bathrooms.

Room

71/100
225 reviews

Great beds in big rooms, and decently clean bathrooms. Rooms are relatively clean, and furniture is average. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

Breakfast

69/100
105 reviews

Breakfast is average.

Value

48/100
59 reviews

Value for money could be better.

Rated 78/100 based on reviews from families.

Professional service. Clean hotel facilities.

Location

82/100
43 reviews

Good location, close to public transport. Average parking.

Service

81/100
57 reviews

Friendly service and great reception.

Cleanliness

75/100
37 reviews

Clean hotel facilities. Clean rooms.

Breakfast

69/100
35 reviews

Breakfast is average.

Room

67/100
67 reviews

Rooms are standard overall, but clean and large with OK beds. Rooms needing maintenance, with bad bathrooms and A/C.

Rated 72/100 based on reviews from couples.

Train station is close.

Cleanliness

81/100
33 reviews

Clean hotel facilities. Clean rooms.

Location

78/100
41 reviews

Good location, close to public transport. Decent, but pricey, parking.

Service

77/100
39 reviews

Friendly service, and reception was okay.

Comfort

72/100
37 reviews

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

Breakfast

71/100
29 reviews

Tasty breakfast.

Room

70/100
66 reviews

Clean, large rooms with awesome beds and acceptable bathrooms. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

Food

52/100
19 reviews

Food is all right.

Value

47/100
17 reviews

Value for money could be better.

Vibe

44/100
8 reviews

Vibe is not too good. Hotel could use some updating.

Rated 68/100 based on reviews from solo travelers.

Good accessibility by car. Comfortable beds.

Service

83/100
12 reviews

Friendly service.

Location

80/100
10 reviews

Great location.

Cleanliness

73/100
7 reviews

Clean.

Comfort

71/100
11 reviews

Comfortable rooms and beds.

Room

66/100
17 reviews

Typical rooms with comfy beds, although bathrooms are not highly reviewed.

Breakfast

62/100
6 reviews

Breakfast is average.

Rated 67/100 based on reviews from business travelers.

Great reception.

Location

77/100
9 reviews

Great location.

Service

75/100
10 reviews

Fantastic service.

Room

62/100
11 reviews

Room is all right.

Value

50/100
5 reviews

Value for money could be better.

Amenities

48/100
8 reviews

Hotel buildings could use some improvement.

Vibe

47/100
5 reviews

Vibe is not too good.

Review Semantics by TrustYou

Property description

The Crowne Plaza London Ealing has recently received a £6 million pound investment, transforming the hotel to a truly exceptional venue. Crowne Plaza London Ealing is now a flagship hotel for the west London area, having become the perfect space for meetings, celebrations, leisure stays or weddings. Crowne Plaza London Ealing exceeds expectations, offering exceptional high levels of customer service. We recognise the value of each individual customer and strive to ensure your visit is as enjoyable and productive as possible.The hotels décor is chic, crisp and contemporary; our facilities are state of the art.Crowne Plaza London Ealing has a brand new Meeting Centre. Every meeting room has been redesigned with contemporary yet comfortable surroundings. All meeting rooms are fully air-conditioned with wired and wireless internet access plus plenty of natural daylight, ensuring delegates are fully focused throughout the day. All rooms are flexible thus accommodating a range of different layouts from typical boardroom to a private dinner for up to 70 guests. The Meeting Centre contains a dedicated breakout area, the perfect place to enjoy those well deserved tea and coffee breaks. The conference café allows delegates to help themselves to caffeine fixes with healthy and not so healthy snacks throughout the day.Equally exciting are the hotels newly refurbished bedrooms, tying urban design with luxurious fabrics, fashionable wood finishes and elegant lighting. The new rooms offer everything you would expect and more – full air-conditioned, lap top safes, broadband internet access, mini bars and of course, seriously comfy beds!West 5 is our brand new Brasserie and Bar, offering a contemporary social setting with unique character. Fine wines and great food is prepared and presented with passion and care. Revive Health Club is Crowne Plaza London Ealing’s unique fitness suite. Offering a friendly un - pressured atmosphere for working up a sweat. Revive Health Club contains the latest Technogym equipment and state of the art entertainment system, steam room and changing The Crowne Plaza London Ealing is ideally located on the outskirts of Central London just outside the new 'congestion zone', with easy access to and from the city; either by car or public transport. The hotel is only minutes away from the new Wembley Stadium and an ideal base if traveling to Heathrow Airport. Hanger Lane underground station is located within walking distance of the hotel.

Green sustainability

Silver Rating on TripadvisorLevel 2 - IHG Green Engage programme

Amenities / Features


  • Check-in: 3:00 pm - 12:00 am
  • Check-out: 12:00 pm
  • Restaurant

Airport & shuttle information

Heathrow - 9 milesOne way taxi is approx. £40 No shuttle available

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Generous full buffet breakfast with continental sytle and cooked items.£17.50 per person.

Pet friendly?

Sorry but pets are not allowed.

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

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