Doubletree by Hilton London Heathrow Airport

745 Bath Road, Hounslow TW5 9QE GB
View map Reservations: +44 808 164 1057
4.0 Star property In Hounslow (Cranford)
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08/14/2022 - 08/15/2022
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

77
Good

Summary of 1,523 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 77/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

WiFi

92/100
14 reviews

Good wifi quality.

Location

87/100
209 reviews

Great location. Near to public transport and the airport. Good car access, but so-so parking. Far from city centre, but close to good shopping, restaurants, and bars. Parking should be cheaper.

Cleanliness

69/100
162 reviews

Cleanliness is lacking in rooms and bathrooms.

Service

65/100
350 reviews

Reception and service are alright. Friendly, professional service, especially in the restaurant, but so-so housekeeping. Shuttle service can be an issue. Room service could have been improved.

Breakfast

64/100
148 reviews

Affordable, fairly tasty breakfasts.

Comfort

58/100
198 reviews

Beds are decent and generally comfortable. Large, but poorly air conditioned rooms.

Food

58/100
134 reviews

Poor menus and okay food. Lovely, affordable dining experience.

Room

58/100
389 reviews

Room relatively tidy with acceptable beds but minibar and A/C not great. Big but outdated and poorly-maintained rooms, with insufficiently cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

Amenities

56/100
59 reviews

Okay buildings and entrance area. Architecture not so nice.

Vibe

49/100
70 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Perfect airport hotel. Good for business people. Suitable for solo travelers.

Rated 70/100 based on reviews from families.

Location is great.

Location

89/100
36 reviews

Great location near the airport. Average parking.

Breakfast

68/100
31 reviews

Breakfast is average.

Cleanliness

65/100
36 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Amenities

58/100
10 reviews

Average hotel building.

Food

57/100
15 reviews

Food is all right.

Service

53/100
67 reviews

Reception and service are alright. Service is professional and friendly.

Comfort

52/100
40 reviews

Decently comfortable but with poor beds and A/C.

Room

48/100
80 reviews

Poorly-maintained rooms and cleaned bathrooms, with subpar A/C and beds. Room cleanliness is acceptable. Shower can be a problem.

Vibe

45/100
9 reviews

Vibe is not too good.

Rated 71/100 based on reviews from couples.

Professional service.

Location

86/100
32 reviews

Great location near the airport. Average parking.

Cleanliness

65/100
24 reviews

Room cleanliness is acceptable.

Service

63/100
40 reviews

Friendly service and acceptable reception.

Breakfast

61/100
24 reviews

Breakfast is average.

Comfort

59/100
37 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

Amenities

59/100
9 reviews

Average hotel building.

Food

57/100
19 reviews

Food is all right.

Room

54/100
63 reviews

Large, reasonably clean rooms and comfortable beds. Old, poorly-maintained rooms with deficient furniture and bathrooms.

Vibe

45/100
14 reviews

Vibe is not too good. Hotel could use some updating.

Rated 73/100 based on reviews from solo travelers.

Spacious rooms. Friendly service.

Location

82/100
18 reviews

Great location near the airport. Average parking.

Cleanliness

70/100
10 reviews

Room cleanliness is acceptable.

Service

68/100
27 reviews

Friendly service and acceptable reception.

Breakfast

61/100
12 reviews

Breakfast is average.

Comfort

61/100
16 reviews

Large rooms with average comfort and standard beds.

Room

58/100
32 reviews

Rooms are quite clean and beds are standard. Large rooms with below average bathrooms.

Food

56/100
13 reviews

Food is all right.

Amenities

51/100
5 reviews

Average hotel building.

Rated 69/100 based on reviews from business travelers.

Great location. Friendly service.

Location

86/100
15 reviews

Great location.

Cleanliness

70/100
6 reviews

Good cleanliness in rooms, but so-so in the building.

Service

65/100
17 reviews

Service is average, but very friendly.

Value

59/100
10 reviews

Fairly good value for money.

Breakfast

59/100
9 reviews

Breakfast is average.

Food

57/100
8 reviews

Food is all right.

Comfort

57/100
6 reviews

Comfortable.

Room

51/100
17 reviews

Clean, reasonable rooms. Rooms need regular maintenance.

Rated 70/100 based on reviews from all travelers.

Good airport hotel. Close to Heathrow Airport. Close to parking areas and the airport.

WiFi

92/100
14 reviews

Good wifi quality.

Location

86/100
191 reviews

Great location. Near to public transport and the airport. Good car access, but so-so parking. Shopping, restaurants and bars in the area are great. Parking should be cheaper.

Cleanliness

70/100
159 reviews

Quite clean. Rooms are clean, but bathrooms are not. Clean hotel facilities.

Service

66/100
338 reviews

Reception and service are alright. Restaurant service is friendly and professional. Shuttle service can be an issue. Room service could have been improved.

Breakfast

65/100
137 reviews

Affordable, fairly tasty breakfasts.

Food

60/100
128 reviews

Poor menus and okay food. Lovely, affordable dining experience.

Room

59/100
380 reviews

Rooms outdated with poor minibars, but beds are acceptable. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Spacious and tidy rooms. TV's not great and no view. Shower can be a problem.

Comfort

58/100
193 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

Amenities

53/100
58 reviews

Okay buildings and entrance area. Architecture not so nice.

Vibe

51/100
68 reviews

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Entrance area is ok. Hotel is relatively stylish.

Rated 66/100 based on reviews from families.

Clean hotel facilities.

Location

89/100
33 reviews

Great location near the airport. Average parking.

Breakfast

68/100
29 reviews

Breakfast is average.

Cleanliness

64/100
35 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Food

59/100
14 reviews

Food is all right.

Amenities

55/100
9 reviews

Average hotel building.

Service

54/100
64 reviews

Reception and service are alright. Service is professional and friendly.

Comfort

52/100
38 reviews

Decently comfortable but with poor beds and A/C.

Room

49/100
76 reviews

Poorly-maintained rooms and cleaned bathrooms, with subpar A/C and beds. Room cleanliness is acceptable.

Vibe

47/100
8 reviews

Vibe is not too good.

Rated 67/100 based on reviews from couples.

Professional service.

Location

85/100
31 reviews

Great location near the airport. Average parking.

Cleanliness

65/100
24 reviews

Room cleanliness is acceptable.

Service

63/100
39 reviews

Friendly service and acceptable reception.

Breakfast

61/100
23 reviews

Breakfast is average.

Comfort

59/100
36 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

Amenities

59/100
9 reviews

Average hotel building.

Value

58/100
16 reviews

Fairly good value for money.

Food

57/100
19 reviews

Food is all right.

Room

54/100
62 reviews

Large, reasonably clean rooms and comfortable beds. Old, poorly-maintained rooms with deficient furniture and bathrooms.

Vibe

45/100
14 reviews

Vibe is not too good. Hotel could use some updating.

Rated 71/100 based on reviews from solo travelers.

Spacious rooms. Friendly service.

Location

82/100
15 reviews

Great location with good parking availability.

Cleanliness

70/100
9 reviews

Relatively clean rooms.

Service

68/100
26 reviews

Friendly service and acceptable reception.

Breakfast

62/100
9 reviews

Breakfast is average.

Comfort

61/100
16 reviews

Large rooms with average comfort and standard beds.

Room

58/100
32 reviews

Rooms are quite clean and beds are standard. Large rooms with below average bathrooms.

Food

56/100
11 reviews

Food is all right.

Amenities

51/100
5 reviews

Average hotel building.

Rated 59/100 based on reviews from business travelers.

Great location. Friendly service.

Location

85/100
13 reviews

Great location.

Cleanliness

70/100
6 reviews

Good cleanliness in rooms, but so-so in the building.

Service

65/100
17 reviews

Service is average, but very friendly.

Breakfast

59/100
8 reviews

Breakfast is average.

Value

59/100
9 reviews

Fairly good value for money.

Food

57/100
8 reviews

Food is all right.

Comfort

57/100
6 reviews

Comfortable.

Room

51/100
17 reviews

Clean, reasonable rooms. Rooms need regular maintenance.

Review Semantics by TrustYou

Property description

With a stay at DoubleTree by Hilton London Heathrow Airport in Hounslow (Cranford), you'll be within a 10-minute drive of Brunel University and Syon Park. This 4-star hotel is 11.6 mi (18.6 km) from Wembley Stadium and 12.3 mi (19.9 km) from Hyde Park.

Enjoy international cuisine at Brasserie, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Stay in one of 200 guestrooms featuring LED televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and irons/ironing boards.

Distances are displayed to the nearest 0.1 mile and kilometer.

Stockley Park - 4.6 km / 2.9 mi
Twickenham Stadium - 6.8 km / 4.2 mi
Syon Park - 7.6 km / 4.7 mi
Kempton Racecourse - 8.9 km / 5.5 mi
Brunel University - 9.3 km / 5.8 mi
Hampton Court - 12.4 km / 7.7 mi
Royal Botanic Gardens, Kew - 12.6 km / 7.8 mi
Richmond Park - 13.1 km / 8.1 mi
Ealing Broadway Shopping Center - 14.3 km / 8.9 mi
London Designer Outlet - 15.7 km / 9.7 mi
SSE Arena, Wembley - 16 km / 9.9 mi
Eventim Apollo - 16.1 km / 10 mi
Hampton Court Palace - 16.1 km / 10 mi
Eton College - 16.7 km / 10.4 mi
Olympia Conference and Exhibition Centre - 17 km / 10.6 mi

The nearest airports are:
Heathrow Airport (LHR) - 4.5 km / 2.8 mi
Gatwick Airport (LGW) - 75.1 km / 46.6 mi
London City Airport (LCY) - 55.8 km / 34.7 mi
Luton Airport (LTN) - 59.1 km / 36.7 mi

The preferred airport for DoubleTree by Hilton London Heathrow Airport is Heathrow Airport (LHR).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hounslow? This hotel has facilities measuring 3240 square feet (301 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Green sustainability

We are proud owners of Gold Level Green Tourism Certificate

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Number of meeting rooms - 7
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 301
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • 24-hour fitness facilities
  • Airport transportation (surcharge)
  • Wheelchair-accessible lounge
  • Year Built - 2008
  • Total number of rooms - 200
  • Number of floors - 5
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 3240
  • Concierge services

Airport & shuttle information

Heathrow Airport (2 miles), Luton Airport (37 miles), Gatwick Airport (45 miles)

Local shuttle info: Hotel Hoppa Bus available. H7 and H56 from all terminals. The journey can take between 15-25 minutes, The Hoppa bus runs every 20 minutes and is chargeable at £4.50 per person each way. Red London buses which also stop outside the hotel are free to use around the airport perimeter, so you can catch a free bus straight into Heathrow bus station.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc. fees / Policies

  • Fee for buffet breakfast: GBP 17.00 per person (approximately)
  • Airport shuttle fee: GBP 5.50 per person (one way)
  • Airport shuttle fee per child: GBP 0 (up to 15 years old)
  • Self parking fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast and lunch, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are available

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows regional sanitization guidelines We're Good To Go (UK)

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

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