Crowne Plaza London Gatwick Airport An Ihg Hotel

Langley Drive, Crawley RH11 7SX GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Crawley Town Hall
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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12/01/2021 - 12/02/2021
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

81
Good

Summary of 1,011 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 81/100 based on reviews from all travelers.

"Good business hotel. Close to Gatwick. Close to parking areas and the airport."

Wellness Area

91/100
9 reviews

"Awesome wellness and fitness areas."

Location

86/100
104 reviews

"Great location near lots of shopping. Average parking." Standard parking prices. Good access to airport.

Service

83/100
241 reviews

"Friendly, excellent service from wait staff and reception, but less impressive housekeeping." Room service is average. The bar needs better service.

Cleanliness

79/100
77 reviews

"Clean. Bathroom needs cleaning."

Breakfast

70/100
68 reviews

"Tasty breakfast."

Room

58/100
260 reviews

"So-so rooms, beds, and views." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Vibe

53/100
66 reviews

"Decent vibe. Hotel could use some updating. Entrance area is ok." Relatively friendly Atmosphere. Good for business people. Perfect airport hotel. Suitable for solo travelers.

WiFi

53/100
10 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

51/100
130 reviews

"Beds are decent and generally comfortable." Small rooms and bathrooms, with insufficient A/C and too much noise.

Rated 79/100 based on reviews from couples.

"Clean."

Service

88/100
48 reviews

"Friendly service."

Location

86/100
24 reviews

"Great location with good parking availability."

Cleanliness

75/100
24 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

68/100
23 reviews

"Breakfast is average."

Room

54/100
70 reviews

"Rooms are clean and decent overall with okay beds." Small rooms with below average bathrooms and poor maintenance. Shower can be a problem.

Vibe

46/100
6 reviews

"Vibe is not too good."

Comfort

45/100
37 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 74/100 based on reviews from families.

"Good access to airport. Great wellness & sports facilities."

Location

87/100
17 reviews

"Great location with good parking availability."

Service

82/100
38 reviews

"Friendly service and great reception."

Cleanliness

81/100
14 reviews

"Clean rooms."

Breakfast

71/100
10 reviews

"Tasty breakfast."

Room

57/100
39 reviews

"Rooms are OK but aged, with standard beds and some complaints about A/C." Clean but poorly-maintained, small rooms, with low rated bathrooms.

Comfort

55/100
26 reviews

"Beds are decent and generally comfortable." Rooms are small with poor air conditioning.

Vibe

45/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 70/100 based on reviews from solo travelers.

"Tasty breakfast. Great location."

Location

87/100
10 reviews

"Great location."

Cleanliness

79/100
6 reviews

"Clean."

Service

79/100
18 reviews

"Friendly service."

Breakfast

67/100
9 reviews

"Breakfast is average."

Room

59/100
27 reviews

"Average rooms with standard beds." Small rooms with below average bathrooms and poor maintenance.

Comfort

52/100
18 reviews

"Small rooms, but moderately comfortable with alright beds."

Rated 79/100 based on reviews from business travelers.

"Great reception. Fantastic service."

Location

83/100
8 reviews

"Great location."

Service

79/100
19 reviews

"Friendly service."

Breakfast

72/100
5 reviews

"Tasty breakfast."

Amenities

63/100
9 reviews

"Average hotel building."

Room

49/100
15 reviews

"Room needs to be improved."

Comfort

48/100
5 reviews

"More comfort would be nice."

Vibe

46/100
7 reviews

"Vibe is not too good."

Rated 76/100 based on reviews from all travelers.

"Good business hotel. Close to Gatwick. Close to parking areas and the airport."

Wellness Area

91/100
9 reviews

"Awesome wellness and fitness areas."

Location

86/100
98 reviews

"Great location near the airport. Average parking." Standard parking prices.

Service

84/100
232 reviews

"Friendly, excellent service from wait staff and reception, but less impressive housekeeping." Room service is average. The bar needs better service.

Cleanliness

78/100
70 reviews

"Clean hotel facilities. Bathroom needs cleaning."

Breakfast

70/100
64 reviews

"Breakfast is average."

Room

57/100
246 reviews

"So-so rooms, beds, and views." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Vibe

53/100
62 reviews

"Decent vibe. Hotel could use some updating. Entrance area is ok." Stylish hotel. Relatively friendly Atmosphere.

Comfort

49/100
124 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

WiFi

48/100
9 reviews

"Wifi quality could be improved."

Rated 78/100 based on reviews from couples.

"Clean hotel facilities."

Service

88/100
47 reviews

"Friendly service."

Location

86/100
22 reviews

"Great location with good parking availability."

Cleanliness

74/100
23 reviews

"Clean hotel facilities."

Breakfast

68/100
22 reviews

"Breakfast is average."

Room

53/100
68 reviews

"Average rooms with standard beds." Small rooms with below average bathrooms and poor maintenance. Shower can be a problem.

Vibe

46/100
6 reviews

"Vibe is not too good."

Comfort

43/100
35 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 70/100 based on reviews from families.

"Good access to airport. Great wellness & sports facilities."

Location

87/100
15 reviews

"Great location with good parking availability."

Service

84/100
35 reviews

"Friendly service and great reception."

Cleanliness

81/100
12 reviews

"Clean rooms."

Breakfast

71/100
10 reviews

"Tasty breakfast."

Comfort

55/100
25 reviews

"Beds are decent and generally comfortable." Rooms are small with poor air conditioning.

Room

55/100
37 reviews

"Rooms are OK but aged, with standard beds and some complaints about A/C." Clean but poorly-maintained, small rooms, with low rated bathrooms.

Vibe

45/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 68/100 based on reviews from solo travelers.

"Location is great. Good cleanliness."

Location

86/100
9 reviews

"Great location."

Cleanliness

79/100
5 reviews

"Clean."

Service

79/100
17 reviews

"Friendly service."

Breakfast

67/100
9 reviews

"Breakfast is average."

Room

57/100
25 reviews

"Average rooms with standard beds." Small rooms with below average bathrooms and poor maintenance.

Comfort

51/100
16 reviews

"Small rooms, but moderately comfortable with alright beds."

Rated 73/100 based on reviews from business travelers.

"Stylish hotel. Great reception."

Location

83/100
8 reviews

"Great location."

Service

79/100
19 reviews

"Friendly service."

Amenities

63/100
9 reviews

"Average hotel building."

Room

49/100
14 reviews

"Room needs to be improved."

Vibe

46/100
7 reviews

"Vibe is not too good."

Review Semantics by TrustYou

Property description

A stay at Crowne Plaza London- Gatwick Airport places you in the heart of Crawley, steps from Manor Royal Business Park and a 2-minute drive from Crawley Town Hall. This 4-star hotel is 1.1 mi (1.8 km) from St. John the Baptist Church and 1.2 mi (1.9 km) from County Mall Shopping Centre.

Grab a bite to eat at Cube Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Make yourself at home in one of the 294 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Manor Royal Business Park - 0.1 km / 0.1 mi
Crawley Town Hall - 1.3 km / 0.8 mi
St. John the Baptist Church - 1.5 km / 0.9 mi
County Mall Shopping Centre - 1.8 km / 1.1 mi
Hawth Theatre - 2.7 km / 1.7 mi
Broadfield Stadium - 3 km / 1.9 mi
Ifield Golf Club - 3.5 km / 2.2 mi
K2 Crawley Leisure Center - 3.5 km / 2.2 mi
Tilgate Park - 3.8 km / 2.4 mi
High Weald - 4.5 km / 2.8 mi
Worth St. Nicholas' Church - 4.8 km / 3 mi
Buchan Country Park - 4.9 km / 3 mi
Gatwick Aviation Museum - 4.9 km / 3.1 mi
Worth Way Country Park - 5.8 km / 3.6 mi
Tulley's Farm - 7.2 km / 4.4 mi

The nearest airports are:
Gatwick Airport (LGW) - 4.7 km / 2.9 mi
Heathrow Airport (LHR) - 70.6 km / 43.9 mi
London City Airport (LCY) - 78.2 km / 48.6 mi

The preferred airport for Crowne Plaza London- Gatwick Airport is Gatwick Airport (LGW).

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Wheelchair accessible (may have limitations)
  • Newspapers in lobby (surcharge)
  • Ballroom
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Roll-in shower
  • Wedding services
  • Accessible bathroom
  • Luggage storage
  • Restaurant
  • Express check-out
  • Number of buildings/towers - 1
  • Total number of rooms - 294
  • Number of floors - 7
    • Porter/bellhop
    • Multilingual staff
    • 24-hour front desk
    • Conference center
    • Breakfast available (surcharge)
    • Barbecue grill(s)
    • Bar/lounge
    • Safe-deposit box at front desk
    • Coffee/tea in common areas
    • Designated smoking areas (fines apply)
    • Snack bar/deli
    • Laundry facilities
    • Elevator
    • Fitness facilities
    • Conference space
    • Self parking (surcharge)
    • Computer station
    • Terrace
    • Concierge services
    • 24-hour business center

    Airport & shuttle information

    3 miles from Gatwick AirportTaxi approx £10.00 each way

    Is there an airport shuttle? Sorry but no airport shuttle is available.

    Pet friendly?

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    No pets except guide dogs

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for English breakfast: GBP 16.95 per person (approximately)
    • Self parking fee: GBP 10 per day
    • Early check-in is available for a fee (subject to availability, amount varies)
    • Late check-out fee: GBP 10 (subject to availability)
    • Rollaway bed fee: GBP 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
    • Contactless check-in and contactless check-out are available.
    • Enhanced food service safety measures are in place.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
    • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for lunch

    Individually-wrapped food options are available for dinner

    Individually-wrapped food options are available through room service

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Electrostatic spray is used for disinfection

    Cashless transactions are available

    Masks are compulsory at the property

    Contactless food service / room service is available

    Reservation might be required for some facilities onsite

    Food service has been amended for enhanced safety

    Property follows regional sanitization guidelines We're Good To Go (UK)

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

    About Crowne Plaza Hotels

    • Early check-in available and ideal for business travelers on the go
    • Luxurious, soft bedding and aromatherapy kit provided
    • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
    • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
    • Wireless internet available in guest rooms, suites, business center, and public areas

    The Crowne Plaza Hotels highlights above are subject to change without notice.

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