Crowne Plaza London Gatwick Airport An Ihg Hotel

Langley Drive, Crawley RH11 7SX GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Crawley Town Hall
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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07/06/2022 - 07/07/2022
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 79/100 based on reviews from all travelers.

Good airport hotel. Close to Gatwick Airport. Close to parking areas and the airport.

Location

89/100
124 reviews

Near city centre in a great location. Decent, but pricey, parking. Good access to airport. Good accessibility by car.

Cleanliness

79/100
122 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Dining area is relatively clean.

Service

79/100
303 reviews

Friendly and professional service with lovely management and decent housekeeping. Decent reception, but less impressive bar service. Room service is average. Booking process is sufficient. Shuttle service can be an issue.

Breakfast

76/100
108 reviews

Tasty breakfast.

Room

62/100
321 reviews

Rooms are tidy and of average size. Old rooms with poor beds, minibars, and A/C. Small but relatively clean bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem.

Amenities

59/100
80 reviews

Decent building with okay entrance area, if somewhat outdated facilities. Architecture not so nice. Elevator is ok.

WiFi

56/100
7 reviews

Regular internet service.

Comfort

54/100
155 reviews

Rooms are of average size, not too noisy, and comfortable enough. Small bathrooms, uncomfortable beds, and inadequate A/C.

Vibe

54/100
75 reviews

Decent vibe. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Relatively friendly Atmosphere. Perfect airport hotel. Good for business people.

Value

52/100
70 reviews

Fairly good value for money. Food is a bit overpriced.

Bar

47/100
38 reviews

Bar could improve. The bar needs better service.

Rated 75/100 based on reviews from couples.

Location is great. Great service.

Location

86/100
34 reviews

Great location. Decent, but pricey, parking.

Service

81/100
77 reviews

Efficient, friendly service with a nice reception. Bar service is acceptable.

Cleanliness

80/100
37 reviews

Clean hotel facilities. Clean rooms.

Breakfast

74/100
41 reviews

Tasty breakfast.

Room

57/100
103 reviews

Rooms are tidy and of average size. Poorly-maintained rooms, badly rated bathrooms and beds. No views, TV's and A/C substandard. Shower can be a problem.

Amenities

57/100
24 reviews

Okay buildings and entrance area.

Value

50/100
21 reviews

Value for money could be better.

Bar

48/100
13 reviews

Bar could improve. Bar service is acceptable.

Vibe

47/100
17 reviews

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok.

Comfort

45/100
55 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise and size.

Rated 71/100 based on reviews from families.

Good access to airport.

Location

90/100
23 reviews

Great location near the airport. Average parking.

Cleanliness

79/100
29 reviews

Clean hotel facilities. Clean rooms.

Service

76/100
56 reviews

Friendly service, especially in the restaurant, and decent reception.

Breakfast

75/100
23 reviews

Tasty breakfast.

Room

60/100
71 reviews

Clean, typically sized rooms with standard beds. Old rooms could use maintenance, with small bathrooms.

Amenities

56/100
16 reviews

Average hotel building.

Value

47/100
12 reviews

Value for money could be better.

Vibe

45/100
18 reviews

Vibe is not too good. Hotel could use some updating.

Bar

42/100
6 reviews

Bar could improve.

Rated 72/100 based on reviews from business travelers.

Great location. Fantastic service.

Location

90/100
12 reviews

Great location.

Service

76/100
28 reviews

Friendly service and great reception.

Cleanliness

75/100
10 reviews

Clean rooms.

Breakfast

72/100
7 reviews

Tasty breakfast.

Amenities

57/100
10 reviews

Average hotel building.

Room

55/100
26 reviews

Clean, reasonable rooms. Rooms need regular maintenance.

Comfort

51/100
9 reviews

Comfortable.

Vibe

47/100
10 reviews

Vibe is not too good.

Value

46/100
6 reviews

Value for money could be better.

Rated 73/100 based on reviews from solo travelers.

Friendly service. Tasty breakfast.

Location

86/100
9 reviews

Great location.

Cleanliness

80/100
9 reviews

Clean rooms.

Breakfast

78/100
11 reviews

Tasty breakfast.

Service

75/100
28 reviews

Friendly service, and reception was okay.

Room

64/100
32 reviews

Rooms are tidy and of average size. Poorly-maintained rooms, badly rated bathrooms and beds.

Food

61/100
11 reviews

Food is all right.

Comfort

54/100
15 reviews

Comfortable enough, average sized rooms but subpar beds.

Rated 72/100 based on reviews from all travelers.

Good airport hotel. Close to Gatwick Airport. Close to parking areas and the airport.

Location

88/100
119 reviews

Near city centre in a great location. Decent, but pricey, parking. Good access to airport. Good accessibility by car.

Cleanliness

80/100
114 reviews

Rooms are clean, but bathrooms are not. Clean hotel facilities. Dining area is relatively clean.

Service

80/100
291 reviews

Friendly and professional service with lovely management and decent housekeeping. Great reception service, but subpar bar staff. Room service is average. Smooth booking process. Shuttle service can be an issue.

Breakfast

79/100
102 reviews

Tasty breakfast.

Room

62/100
301 reviews

Insufficiently maintained rooms with poor furniture. Tidy rooms, but outdated and small with uncomfortable beds. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

Amenities

59/100
79 reviews

Decent building with okay entrance area, if somewhat outdated facilities. Architecture not so nice. Elevator is ok.

Value

56/100
67 reviews

Fairly good value for money. Food is a bit overpriced.

WiFi

56/100
7 reviews

Regular internet service.

Vibe

55/100
69 reviews

Decent vibe. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Relatively friendly Atmosphere.

Comfort

51/100
146 reviews

Comfortable enough with an average noise level. Small rooms, and substandard A/C and beds.

Bar

44/100
37 reviews

Bar could improve. The bar needs better service.

Rated 73/100 based on reviews from couples.

Location is great. Great service.

Location

86/100
33 reviews

Great location. Decent, but pricey, parking.

Service

81/100
75 reviews

Efficient, friendly service with a nice reception. Bar service is acceptable.

Cleanliness

80/100
35 reviews

Clean hotel facilities. Clean rooms.

Breakfast

74/100
40 reviews

Tasty breakfast.

Room

58/100
98 reviews

Clean and reasonably-sized rooms, but substandard bathrooms. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Shower can be a problem.

Amenities

57/100
24 reviews

Okay buildings and entrance area.

Value

51/100
20 reviews

Fairly good value for money.

Bar

48/100
13 reviews

Bar could improve. Bar service is acceptable.

Vibe

47/100
16 reviews

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok.

Comfort

45/100
53 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise and size.

Rated 67/100 based on reviews from families.

Good access to airport.

Location

89/100
22 reviews

Great location near the airport. Average parking.

Cleanliness

79/100
27 reviews

Clean hotel facilities. Clean rooms.

Service

77/100
52 reviews

Friendly service, especially in the restaurant, and decent reception.

Breakfast

75/100
21 reviews

Tasty breakfast.

Room

58/100
64 reviews

Clean, typically sized rooms with standard beds. Old rooms could use maintenance, with small bathrooms.

Comfort

57/100
33 reviews

Average sized rooms with typical beds, noise and comfort levels. Bathroom could be bigger.

Amenities

56/100
15 reviews

Average hotel building.

Value

49/100
11 reviews

Value for money could be better.

Vibe

46/100
15 reviews

Vibe is not too good. Hotel could use some updating.

Bar

42/100
6 reviews

Bar could improve.

Rated 62/100 based on reviews from business travelers.

Great location. Fantastic service.

Location

90/100
12 reviews

Great location.

Breakfast

79/100
5 reviews

Tasty breakfast.

Service

77/100
27 reviews

Friendly service and great reception.

Cleanliness

74/100
9 reviews

Clean rooms.

Amenities

57/100
10 reviews

Average hotel building.

Room

55/100
24 reviews

Clean, reasonable rooms. Rooms need regular maintenance.

Comfort

48/100
8 reviews

More comfort would be nice.

Value

47/100
5 reviews

Value for money could be better.

Vibe

47/100
10 reviews

Vibe is not too good.

Rated 71/100 based on reviews from solo travelers.

Tasty breakfast. Friendly service.

Location

86/100
8 reviews

Great location.

Cleanliness

80/100
8 reviews

Clean rooms.

Breakfast

78/100
11 reviews

Tasty breakfast.

Service

77/100
25 reviews

Friendly service, and reception was okay.

Room

62/100
28 reviews

Clean, reasonable rooms. Poorly-maintained rooms, badly rated bathrooms and beds.

Food

61/100
11 reviews

Food is all right.

Comfort

53/100
13 reviews

Average comfort, but beds are not great.

Review Semantics by TrustYou

Property description

A stay at Crowne Plaza London- Gatwick Airport, an IHG Hotel places you in the heart of Crawley, steps from Manor Royal Business Park and a 3-minute drive from St. John the Baptist Church. This 4-star hotel is 5.2 mi (8.4 km) from Tulley's Farm and 11.4 mi (18.3 km) from Surrey Hills.

Grab a bite to eat at Cube Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Make yourself at home in one of the 294 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Manor Royal Business Park - 0.1 km / 0.1 mi
Crawley Town Hall - 1.3 km / 0.8 mi
St. John the Baptist Church - 1.5 km / 1 mi
County Mall Shopping Centre - 1.9 km / 1.1 mi
Hawth Theatre - 2.7 km / 1.7 mi
Broadfield Stadium - 3 km / 1.9 mi
Ifield Golf Club - 3.4 km / 2.1 mi
K2 Crawley Leisure Center - 3.5 km / 2.2 mi
Tilgate Park - 3.8 km / 2.4 mi
High Weald - 4.5 km / 2.8 mi
Worth St. Nicholas' Church - 4.7 km / 2.9 mi
Gatwick Aviation Museum - 4.9 km / 3 mi
Buchan Country Park - 4.9 km / 3.1 mi
Worth Way Country Park - 7 km / 4.3 mi
Effingham Park Golf Course - 7.9 km / 4.9 mi

The nearest airports are:
Gatwick Airport (LGW) - 5.7 km / 3.5 mi
Heathrow Airport (LHR) - 70.7 km / 44 mi
London City Airport (LCY) - 83.5 km / 51.9 mi

The preferred airport for Crowne Plaza London- Gatwick Airport, an IHG Hotel is Gatwick Airport (LGW).

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Wheelchair accessible (may have limitations)
  • Newspapers in lobby (surcharge)
  • Ballroom
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Braille or raised signage
  • Internet access in public areas - surcharge
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Internet access - wireless
  • Wedding services
  • Accessible bathroom
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Total number of rooms - 294
  • Number of floors - 7
  • LGBTQ friendly
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • Terrace
  • Concierge services
  • 24-hour business center

Airport & shuttle information

3 miles from Gatwick AirportTaxi approx £10.00 each way

Is there an airport shuttle? Sorry but no airport shuttle is available.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets except guide dogs

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows regional sanitization guidelines We're Good To Go (UK)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

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Testimonials:

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"Our family reunion held at the Orchards Hotel in Williamstown, MA. was GREAT! The accomodations were just out of this world and the staff were very helpful and pleasant. I will highly recommend your service and website and will use you again in the future." T.M. - Arlington, VA

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