Fraser Suites Queens Gate

39B Queens Gate Gardens, London SW7 5RR GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Royal Albert Hall
Cleaning Policy: Weekly maid service included during Covid 19
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Very good
4.0/5

Based on 771 guest reviews

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  • Free WiFi
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Smoke-free property
  • Fitness facilities
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06/25/2022 - 06/26/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 83/100 based on reviews from all travelers.

Good business hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation.

Location

98/100
185 reviews

Great location with good access by car. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

Wellness Area

91/100
7 reviews

Awesome wellness and fitness areas.

Service

81/100
213 reviews

Service and reception relatively professional and friendly but housekeeping is not great. Room service could have been improved.

Room

64/100
267 reviews

Poorly maintained rooms, moderately clean and modern with substandard beds. Large rooms with nice kitchenettes. Small rooms and poorly cleaned bathrooms. No views, poor A/C, TV's and furniture. Shower can be a problem.

Cleanliness

56/100
81 reviews

Cleanliness is lacking in rooms and bathrooms.

Food

32/100
17 reviews

Food could be better.

Breakfast

17/100
22 reviews

Breakfast can be improved.

Bar

0/100
6 reviews

Bar could improve.

Rated 81/100 based on reviews from couples.

Wonderful sightseeing. Good kitchenette.

Location

97/100
48 reviews

Great location with excellent sightseeing. Close to public transport.

Service

80/100
48 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Room

67/100
60 reviews

Rooms are clean, but poorly maintained with uncomfortable beds and substandard bathrooms. Large rooms with nice kitchenettes.

Cleanliness

56/100
17 reviews

Room cleanliness is acceptable.

Breakfast

17/100
6 reviews

Breakfast can be improved.

Rated 80/100 based on reviews from families.

Terrific location. Great service.

Location

98/100
31 reviews

Good location, close to public transport.

Service

82/100
37 reviews

Friendly service and great reception.

Room

67/100
39 reviews

Poorly maintained rooms, moderately clean and modern with substandard beds. Large rooms with nice kitchenettes. Guests complain about furniture and bathrooms.

Comfort

61/100
21 reviews

Large, relatively comfortable, not so noisy rooms, but beds are not so pleasant.

Cleanliness

58/100
9 reviews

Room cleanliness is acceptable.

Breakfast

20/100
6 reviews

Breakfast can be improved.

Rated 77/100 based on reviews from solo travelers.

Spacious rooms. Great reception.

Location

97/100
14 reviews

Great location.

Service

78/100
15 reviews

Friendly service.

Value

71/100
5 reviews

Best value for money.

Comfort

61/100
13 reviews

Rooms are big and moderately comfortable.

Room

59/100
21 reviews

Large, relatively tidy rooms but bathrooms are not great.

Cleanliness

58/100
11 reviews

Room cleanliness is acceptable.

Rated 79/100 based on reviews from all travelers.

Good business hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation.

Room

64/100
5 reviews

Room is all right.

Rated 66/100 based on reviews from all travelers.

Good business hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation.

Location

96/100
10 reviews

Great location.

Service

76/100
7 reviews

Fantastic service.

Comfort

61/100
6 reviews

Rooms are big and moderately comfortable.

Room

59/100
10 reviews

Big, decent rooms.

Rated 78/100 based on reviews from all travelers.

Good business hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation.

Location

98/100
155 reviews

Great location with good access by car. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

Wellness Area

91/100
7 reviews

Awesome wellness and fitness areas.

Service

83/100
193 reviews

Service and reception relatively professional and friendly but housekeeping is not great.

Room

65/100
235 reviews

Enormous and decently sized rooms. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. No views, TV's and A/C substandard. Shower can be a problem. Good kitchenette.

Cleanliness

60/100
76 reviews

Cleanliness is lacking in rooms and bathrooms.

Food

36/100
12 reviews

Food could be better.

Breakfast

19/100
16 reviews

Breakfast can be improved.

Bar

0/100
6 reviews

Bar could improve.

Rated 80/100 based on reviews from couples.

Wonderful sightseeing. Good kitchenette.

Location

97/100
44 reviews

Great location with excellent sightseeing. Close to public transport.

Service

82/100
44 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Room

67/100
56 reviews

Rooms are clean, but poorly maintained with uncomfortable beds and substandard bathrooms. Large rooms with nice kitchenettes.

Cleanliness

57/100
16 reviews

Room cleanliness is acceptable.

Breakfast

17/100
5 reviews

Breakfast can be improved.

Rated 83/100 based on reviews from families.

Terrific location. Great service.

Location

98/100
25 reviews

Great location.

Service

83/100
33 reviews

Friendly service and great reception.

Room

64/100
35 reviews

Room cleanliness is acceptable. Rooms need better maintenance with complaints about beds, furniture, and bathrooms. Large rooms with nice kitchenettes.

Cleanliness

58/100
9 reviews

Room cleanliness is acceptable.

Rated 67/100 based on reviews from solo travelers.

Spacious rooms. Great reception.

Location

97/100
13 reviews

Great location.

Service

78/100
14 reviews

Friendly service.

Value

71/100
5 reviews

Best value for money.

Comfort

60/100
12 reviews

Rooms are big and moderately comfortable.

Room

58/100
19 reviews

Rooms spacious and relatively tidy.

Cleanliness

58/100
11 reviews

Room cleanliness is acceptable.

Review Semantics by TrustYou

Property description

Fraser Suites Queens Gate is centrally located in London, a 4-minute walk from Natural History Museum and 8 minutes by foot from Victoria and Albert Museum. This 4-star aparthotel is 0.5 mi (0.9 km) from Kensington Gardens and 0.7 mi (1.1 km) from Royal Albert Hall.

Grab a bite from the snack bar/deli serving guests of Fraser Suites Queens Gate. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 105 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cromwell Road - 0.1 km / 0.1 mi
Natural History Museum - 0.4 km / 0.2 mi
Imperial College London - 0.4 km / 0.3 mi
Victoria and Albert Museum - 0.7 km / 0.4 mi
Kensington High Street - 0.7 km / 0.4 mi
Science Museum - 0.7 km / 0.4 mi
Kensington Gardens - 0.9 km / 0.5 mi
Royal Albert Hall - 0.9 km / 0.6 mi
Hyde Park - 1.2 km / 0.7 mi
Harrods - 1.4 km / 0.8 mi
Kensington Palace - 1.5 km / 0.9 mi
Saatchi Gallery - 1.9 km / 1.2 mi
Sloane Square - 2 km / 1.2 mi
Hyde Park Corner - 2.3 km / 1.4 mi
Piccadilly - 2.4 km / 1.5 mi

The nearest airports are:
Heathrow Airport (LHR) - 23.4 km / 14.5 mi
London City Airport (LCY) - 18.5 km / 11.5 mi
Gatwick Airport (LGW) - 91.1 km / 56.6 mi
Luton Airport (LTN) - 56.3 km / 35 mi

The preferred airport for Fraser Suites Queens Gate is Heathrow Airport (LHR).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Amenities / Features

  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Street parking
  • Number of meeting rooms - 1
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Free newspapers in lobby
  • Wheelchair accessible – no
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • Number of buildings/towers - 1
  • Total number of rooms - 105
  • Number of floors - 7
  • Property does not offer onsite COVID-19 testing
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Computer station
  • Terrace
  • Concierge services
  • 24-hour business center

Airport & shuttle information

Luton Airport (33 miles), Gatwick Airport (28 miles), Heathrow Airport (14 miles), Stansted (40 miles), City Airport (11 miles)

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Buffet Continental breakfast available at an additional cost onsite

Pet friendly?

Only dogs are allowed

Pets allowed

Dogs welcome. Additional charge of GBP 10 per pet per day. Maximum of 1 pet allowed per apartment.

Internet/Wi-Fi

Free WIFI included

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 12 for adults and GBP 7 for children (approximately)
  • Pet fee: GBP 10 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 150.00 per stay

We have included all charges provided to us by the property.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).
  • This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe, Clean and Legal (Quality in Tourism - UK).

Cleaning policies

Weekly maid service included during Covid 19

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Gap period enforced between guest stays - 24 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows regional sanitization guidelines We're Good To Go (UK)

Property follows sanitization practices of SGS (3rd party expert - Global)

Property follows sanitization practices of Safe, Clean and Legal (Quality in Tourism - UK)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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