Park Grand London Heathrow

449 Great West Road, Hounslow TW5 0BU GB
View map Reservations: +44 808 164 1057
4.0 Star property In Hounslow (Heston)
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Average
3.0/5

Based on 1735 guest reviews

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  • Free wired internet
  • Breakfast available (surcharge)
  • Free WiFi
  • Smoke-free property
  • Free newspapers in lobby
  • Fitness facilities
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06/30/2022 - 07/01/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

77
Good

Summary of 1,686 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 77/100 based on reviews from all travelers.

"Good romantic hotel. Great rooms in excellent location."

Location

81/100
158 reviews

"Great location near lots of shopping." Accessible by car, but parking is costly. Good access to airport.

Room

71/100
390 reviews

"Excellent views from big, new rooms with wonderful beds." Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Bathrooms are large but with substandard cleaning. Room need better maintenance, and minibars are not great. Great shower.

Breakfast

60/100
47 reviews

"Breakfast is decent but expensive."

Service

60/100
313 reviews

"Friendly but somewhat unprofessional service, with complaints about housekeeping and management." Bad service from reception and mediocre waitstaff. Booking process should be better organized. Room service is average. Hotel security is ok.

Cleanliness

56/100
203 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Amenities

53/100
72 reviews

"Okay buildings with a less impressive entrance area."

Food

52/100
56 reviews

"Bad overall dining experience with a bad menu. Normally priced food."

WiFi

45/100
20 reviews

"Wifi quality could be improved."

Rated 73/100 based on reviews from couples.

"Spacious bathroom. Comfortable beds."

Location

81/100
33 reviews

"Well-located, although unfortunately the parking isn't easy."

Room

69/100
77 reviews

"Rooms are large and mostly clean, with great beds. Spacious bathroom." Badly maintained rooms with subpar minibars and TVs. Great shower.

Comfort

68/100
42 reviews

"Comfortable enough with an average noise level." Spacious rooms and bathrooms, and comfortable beds.

Service

63/100
59 reviews

"Friendly service and acceptable reception."

Breakfast

58/100
15 reviews

"Breakfast is average."

Amenities

58/100
14 reviews

"Average hotel building."

Cleanliness

57/100
29 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Food

47/100
10 reviews

"Food could be better."

Rated 77/100 based on reviews from solo travelers.

"Stylish hotel. Great shower."

Room

81/100
53 reviews

"Large rooms, great bathrooms, and comfortable beds." Rooms are fairly clean, though poorly-maintained. Great shower.

Comfort

79/100
29 reviews

"Great sized rooms, very comfortable with wonderful beds."

Location

79/100
19 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

64/100
48 reviews

"Friendly service and acceptable reception."

Cleanliness

59/100
28 reviews

"Room cleanliness is acceptable."

Breakfast

55/100
7 reviews

"Breakfast is average."

Amenities

53/100
9 reviews

"Average hotel building."

Food

51/100
11 reviews

"Food is all right."

Rated 79/100 based on reviews from business travelers.

"Modern Hotel. New rooms."

Location

80/100
12 reviews

"Great location."

Vibe

76/100
9 reviews

"Awesome vibe."

Comfort

73/100
18 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Room

70/100
31 reviews

"Large rooms, great bathrooms, and comfortable beds." Rooms are fairly clean, though poorly-maintained. Great shower.

Service

63/100
18 reviews

"Service is average, but very friendly."

Cleanliness

59/100
16 reviews

"Room cleanliness is acceptable."

Amenities

51/100
6 reviews

"Hotel buildings are substandard but amenities are OK."

Rated 72/100 based on reviews from families.

"Location is great."

Location

82/100
12 reviews

"Great location."

Breakfast

63/100
5 reviews

"Breakfast is average."

Room

63/100
30 reviews

"Clean enough but poorly maintained rooms with decent bathrooms." Comfortable beds in spacious rooms.

Service

61/100
19 reviews

"Service is average, but very friendly."

Cleanliness

59/100
17 reviews

"Room cleanliness is acceptable."

Food

54/100
6 reviews

"Food is all right."

Rated 68/100 based on reviews from all travelers.

"Good romantic hotel. Great rooms in excellent location."

Location

81/100
154 reviews

"Great location near lots of shopping." Accessible by car, but parking is costly. Good access to airport.

Room

71/100
374 reviews

"Excellent views from big, new rooms with wonderful beds." Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Bathrooms are large but with substandard cleaning. Room need better maintenance, and minibars are not great. Great shower.

Breakfast

63/100
44 reviews

"Breakfast is decent but expensive."

Service

60/100
304 reviews

"Friendly but somewhat unprofessional service, with complaints about housekeeping and management." Bad service from reception and mediocre waitstaff. Booking process should be better organized. Room service is average. Hotel security is ok.

Cleanliness

56/100
197 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Amenities

54/100
71 reviews

"Okay buildings with a less impressive entrance area."

Food

52/100
56 reviews

"Bad overall dining experience with a bad menu. Normally priced food."

WiFi

45/100
20 reviews

"Wifi quality could be improved."

Rated 70/100 based on reviews from couples.

"Spacious bathroom."

Location

81/100
33 reviews

"Well-located, although unfortunately the parking isn't easy."

Room

68/100
73 reviews

"Poorly-maintained, but clean enough rooms, and okay beds." Huge rooms with great bathrooms. TV's and minibars are poor. Great shower.

Comfort

67/100
39 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Spacious rooms.

Service

61/100
56 reviews

"Friendly service and acceptable reception."

Breakfast

60/100
14 reviews

"Breakfast is average."

Amenities

58/100
14 reviews

"Average hotel building."

Cleanliness

57/100
29 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Food

47/100
10 reviews

"Food could be better."

Rated 71/100 based on reviews from solo travelers.

"Stylish hotel. Great shower."

Room

82/100
50 reviews

"Large rooms, great bathrooms, and comfortable beds." Rooms are fairly clean, though poorly-maintained. Great shower.

Comfort

79/100
28 reviews

"Great sized rooms, very comfortable with wonderful beds."

Location

79/100
19 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

64/100
47 reviews

"Friendly service and acceptable reception."

Cleanliness

58/100
27 reviews

"Room cleanliness is acceptable."

Breakfast

56/100
6 reviews

"Breakfast is average."

Amenities

53/100
9 reviews

"Average hotel building."

Food

51/100
11 reviews

"Food is all right."

Rated 77/100 based on reviews from business travelers.

"Modern Hotel. New rooms."

Location

80/100
12 reviews

"Great location."

Vibe

76/100
9 reviews

"Awesome vibe."

Comfort

73/100
18 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Room

70/100
31 reviews

"Large rooms, great bathrooms, and comfortable beds." Rooms are fairly clean, though poorly-maintained. Great shower.

Service

63/100
18 reviews

"Service is average, but very friendly."

Cleanliness

59/100
16 reviews

"Room cleanliness is acceptable."

Amenities

51/100
6 reviews

"Hotel buildings are substandard but amenities are OK."

Rated 70/100 based on reviews from families.

"Location is great."

Location

82/100
12 reviews

"Great location."

Breakfast

63/100
5 reviews

"Breakfast is average."

Room

63/100
28 reviews

"Clean enough but poorly maintained rooms with decent bathrooms." Comfortable beds in spacious rooms.

Service

61/100
19 reviews

"Service is average, but very friendly."

Cleanliness

59/100
16 reviews

"Room cleanliness is acceptable."

Food

54/100
6 reviews

"Food is all right."

Review Semantics by TrustYou

Property description

Located in Hounslow (Heston), Park Grand London Heathrow is within a 10-minute drive of Twickenham Stadium and University of West London. This 4-star hotel is 7.4 mi (11.9 km) from Hampton Court Palace and 7.6 mi (12.2 km) from Westfield London Shopping Centre.

Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM for a fee.

Make yourself at home in one of the 124 air-conditioned rooms featuring iPod docking stations and plasma televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Twickenham Stadium - 4.4 km / 2.7 mi
University of West London - 6.4 km / 3.9 mi
Richmond Park - 8.4 km / 5.2 mi
Eventim Apollo - 11.1 km / 6.9 mi
Hampton Court Palace - 11.9 km / 7.4 mi
Westfield London Shopping Centre - 12.2 km / 7.6 mi
Cromwell Road - 12.3 km / 7.6 mi
Kensington High Street - 12.4 km / 7.7 mi
Natural History Museum - 13.9 km / 8.7 mi
Kensington Palace - 14.2 km / 8.8 mi
Imperial College London - 14.3 km / 8.9 mi
Stamford Bridge Stadium - 14.3 km / 8.9 mi
Victoria and Albert Museum - 14.3 km / 8.9 mi
Science Museum - 14.3 km / 8.9 mi
Royal Albert Hall - 14.7 km / 9.1 mi

The nearest airports are:
Heathrow Airport (LHR) - 7.8 km / 4.8 mi
London City Airport (LCY) - 32 km / 19.9 mi
Gatwick Airport (LGW) - 75.5 km / 46.9 mi
Luton Airport (LTN) - 62.3 km / 38.7 mi

The preferred airport for Park Grand London Heathrow is Heathrow Airport (LHR).

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Green sustainability

At Park Grand London Hotels we are committed to green hotel policies and the implementation of proactive measures to help protect and sustain the environment for future generations.We recognise the impact of our operations on the environment and aim to be an increasingly efficient green and environmental hotel.We strive to minimise any detrimental effects as a result of our business.By working together we can contribute to making a cleaner and safer environment and ensure environmental issues remain a focal point and receive proper attention.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible – no
  • Luggage storage
  • Meeting rooms
  • Business center
  • 24-hour front desk
  • Free wired internet
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Number of buildings/towers - 1
  • Total number of rooms - 124
  • Number of floors - 5
    • Safe-deposit box at front desk
    • Smoke-free property
    • Internet access in public areas - high speed
    • Free newspapers in lobby
    • Laundry facilities
    • Tours/ticket assistance
    • Accessible bathroom
    • Elevator
    • Fitness facilities
    • Conference space
    • Self parking (surcharge)
    • Concierge services

    Airport & shuttle information

    Heathrow International Airport is three and half miles away from the hotel. Nearest underground stations are Osterley Park and Hounslow West - 10-15 minutes walk from the hotel. By taxi the cost is £12.50 normal car.

    Is there an airport shuttle? Sorry but no airport shuttle is available.

    Pet friendly?

    Pets not allowed

    No Pets Are Allowed

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: GBP 12.50 per person (approximately)
    • Self parking fee: GBP 12 per day
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property.
    • Personal protective equipment, including masks, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
    • Contactless check-out is available.
    • Individually-wrapped food options are available for breakfast and through room service.

    Cleaning policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available through room service

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Essential workers only - NO

    Property confirms they are implementing enhanced cleaning measures

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