Ibis Styles London Excel

272 Victoria Dock Road, London E16 3BY GB
View map Reservations: +44 808 164 1057
3.0 Star property In London (Docklands)
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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Average
3.0/5

Based on 987 guest reviews

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  • Free WiFi
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
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10/18/2021 - 10/19/2021
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Ibis Styles London Excel

Below are the verified reviews from guests that we have booked in recently:
"So much noise."
Overall score2.0/ 5
There was construction going on in the room next to mine that started between 7 and 730am every day and went through the day. I tried to get a nap in the afternoon buy between the drilling and the fire alarm going off it was just impossible.
(Individual traveller, booked 1 room), from US flag
23-Feb-2020 Verified review, stayed from Thu Feb 20 to Sun Feb 23 2020 at a £62.12 average nightly rate.
"Deceiving Pictures"
Overall score2.0/ 5
The pictures for this hotel are very deceiving, I was expecting a slightly luxury long weekend, however I was presented with what I’d call a 'budget' hotel. I suppose I should blame myself as I didn’t bother looking at the reviews because I had trusted ibis as a good quality hotel with high and widespread standards. I paid around £80 per night at a ‘discounted rate’, however the rooms were going for £59 when I checked a few days before. When I arrived, I found out that my booking had be cancelled, as I have arrived a day late. The bathroom smelled of mould, the floorboards in were un stable and the provided hair/body/face/hand was very poor quality. The curtains were stained and the air conditioning didn't work. The beds were okay, but not that comfortable. Also Sky TV was advertised and there was only Freeview. The hot breakfast was only bacon, beans and scrambled egg, the ham was brown and the fruit juice was over sweet. The restaurant closed early and the pub prices where high. There was no food available after 11.30pm.
(Individual traveller, booked 1 room), from GB flag
22-Feb-2019 Verified review, stayed from Thu Feb 14 to Mon Feb 18 2019 at a £71.99 average nightly rate.
"Okay"
Overall score3.0/ 5
The room was clean and the breakfast was good. There was a lot of noise, I think it was the vent in the bathroom that would buzz every five minutes or so which continually woke me up in the night. Also the bathroom smelt like a combination of chlorine and stale water.
(Individual traveller, booked 1 room), from GB flag
21-Feb-2019 Verified review, stayed from Thu Feb 14 to Mon Feb 18 2019 at a £48.95 average nightly rate.
"Positives and Negatives."
Overall score3.0/ 5
Overall fair price for the room, especially in London. The room (carpet and in the room corners) was not very clean and looked unappealing. This ibis does not fit to my normal experiences with ibis as a clean and pristine hotel. However the staff was very kind and helpful. If you are on a tight budget and need to be very close to the excel center then it works, otherwise I would recommend finding a different hotel.
(Individual traveller, booked 1 room), from GB flag
20-Feb-2019 Verified review, stayed from Thu Feb 14 to Mon Feb 18 2019 at a $62.41 average nightly rate.
"Not disable friendly and dreadful promises."
Overall score1.0/ 5
I can’t believe you have to step into want can only describe as a portatloo which you have to step up into this plastic place. I had to use a public disabled toilet at the end of a landing at 10pm 3pm and 7.30am In front of the breakfast area. When I complained while checking out the desk said they would waiver the parking cost only to find it came out my account today never again will I. Book at that hotel which was £109 for the discomfort of a painful night for my a disabled basic need as a a human being for a level area on suite having MS make my life challenging but after a night from hell on my human right. I did inform he hotel of my needs via the booking site.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Sat Feb 16 to Sun Feb 17 2019 at a £116.66 average nightly rate.
"Scam: Avoid"
Overall score1.0/ 5
Booked what was clearly shown in the photo as a two bedroom apartment (two rooms with beds in, two doors). The email receipt described the room as "Apartment two Bedrooms" and the price (£370) reflected that. Arrived to find a double bed and a VERY rickety sofa that pulled out. Complained to reception and they denied there were such things as two bedroom apartments and besides they were full anyway. The best they could offer was to put the sofa bed up. The rest of the weekend was then compounded by a charm school dropout in the restaurant (which closes at 8:30pm..), a car park you couldn't actually park in and walls so thin we could hear the couple in the room next door arguing until 1am. At £50 a night (which apparently it is on some days) it's probably okay for the money, but as one review on trip advisor put it: it's not a hotel, it's a hostel with separate rooms. You can get much better for the same money near the Excel. This was a rip off and will be reported to trading standards.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Fri Feb 15 to Sun Feb 17 2019 at a £148.01 average nightly rate.
"Tired but functional."
Overall score4.0/ 5
Good clean hotel. Ideal for Excel. Rooms are being modernised. Great improvement.
(Group coordinator, booked 2 room(s)), from GB flag
19-Feb-2019 Verified review, stayed from Sat Feb 16 to Sun Feb 17 2019 at a £124.30 average nightly rate.
"Very Good"
Overall score4.0/ 5
the hotel statf was really nice and helpfull. even though we’ve had some problems with our first room because there was a leak but they solved it pretty well and fast. even if we had problems at night time we could still walk over to the desk and they would solve it. we had a very nice stay so thank you Ibis Styles staff :).
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Wed Feb 13 to Sun Feb 17 2019 at a £166.72 average nightly rate.
"Employees trying their best but poor experience."
Overall score3.0/ 5
Arrived at the hotel for a convention. First of all, to my surprise the full hotel is going under renovation. Being allergic to dust, I had a fun time with that. Then, the heater system was not working in my room and it took me a good 15mins to get hot water in my shower ( In a freezing bathroom). Call desk, got changed ( they first proposed to just give me a small heater to plug) but the lovely lady said that because I was staying some more days I should get a room and asked for a room for from the dest ( she was really great). I got moved to the oldest part of the hotel, in an old room under the roof, with walls thiner than toilet paper between a drunk customer yelling on the phone and a kid yelling at her mother ( and if they would have been sitting on the bed next to me I would have heard it the same) and the corridor was also super noisy to walk in so people would wake me up everytime. Next days, my card got stuck in the light and I could not get it out. Came to ask help, the lady said she will send maintenance ( Maintenance never came, the card is probably still stuck there) and when asking the next day what about the maintenance the guy that was there answered simply " Well. the light work right?". Sure. Other than that breakfast more than average but pretty close to the Excel Center. Overall I most likely will not come back because I enjoy breathing normally, be warm and sleep without people yelling around.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Thu Feb 14 to Sun Feb 17 2019 at a £95.37 average nightly rate.
"Nice and laid back atmosphere and friendly staff but some lacking in equipment."
Overall score3.0/ 5
I couldn’t get the Wi Fi to work properly in my room all week which is very unfortunate as I was on a business trip. The room was very cold and I couldn’t get the airconditioning to work properly either. The heater helped but when I was out the room got cold again. All in all a little bit on the dissappointing side of a 3–star hotel, but otherwise quite ok.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Wed Feb 13 to Sun Feb 17 2019 at a $85.73 average nightly rate.
"Excellent Service"
Overall score5.0/ 5
Staff were very friendly, the room was very clean and well kept. On the whole it was a great experience.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Fri Feb 15 to Sat Feb 16 2019 at a £92.03 average nightly rate.

Property description

Located in London (Docklands), ibis Styles London Excel is within a 10-minute drive of O2 Arena and South Park. This eco-friendly hotel is 4.9 mi (7.9 km) from Tower of London and 5.6 mi (9 km) from Sky Garden.

For lunch or dinner, stop by Restaurant, a restaurant that specializes in British cuisine. You can also grab snacks at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 5:00 AM to 11:30 AM for a fee.

Stay in one of 305 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Excel Exhibition Centre - 0.5 km / 0.3 mi
O2 Arena - 3.8 km / 2.3 mi
Queen Elizabeth Olympic Park - 5.8 km / 3.6 mi
Westfield Stratford City - 6.1 km / 3.8 mi
London Stadium - 6.6 km / 4.1 mi
Brick Lane - 7.4 km / 4.6 mi
Tower of London - 7.9 km / 4.9 mi
Financial District - 8 km / 5 mi
Tower Bridge - 8.2 km / 5.1 mi
Liverpool Street - 8.5 km / 5.3 mi
Monument to the Great Fire of London - 8.8 km / 5.5 mi
Sky Garden - 9 km / 5.6 mi
South Park - 9.3 km / 5.7 mi
London Bridge - 9.6 km / 5.9 mi
Museum of London - 9.6 km / 5.9 mi

The nearest airports are:
London City Airport (LCY) - 2.3 km / 1.4 mi
Heathrow Airport (LHR) - 39.2 km / 24.3 mi
Gatwick Airport (LGW) - 76.5 km / 47.5 mi
Stansted Airport (STN) - 52.8 km / 32.8 mi
London (SEN-Southend) - 55.9 km / 34.8 mi

The preferred airport for ibis Styles London Excel is London City Airport (LCY).

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel features 0 square feet (0 square meters) of event facilities. Self parking (subject to charges) is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

Green sustainability

Sustainable development PLANET 21 is our 21 commitments to sustainable development. Health, nature, carbon, innovation, local development, employment and dialog: 21 commitments to help the world run a little more smoothly. In all our hotels, with our employees, our customers and our partners, we are working to reinvent the hotel industry, sustainably. Do you, like us, think sustainability has a future? Welcome to our world. Hotel certified for its commitment • Balanced dishes served in the restaurant • Faucets fitted with water flow regulators • No endangered seafood to appear on our restaurant menus • Eco-friendly cleaning products for cleaning rooms • Certified sustainable paper for hotel printing purposes • Central switch in rooms for greater comfort and energy savings • Recycling of batteries with sorting carried out at the hotel • Energy-saving light bulbs in the reception areas • Recycling of paper and cardboard with sorting in this hotel • Water efficient laundry to reduce water consumption for every wash

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 0
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Total number of rooms - 305
  • Number of floors - 5
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Conference space
  • Self parking (surcharge)
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 0

Airport & shuttle information

LONDON CITY AIRPORT (2.61 km) LONDON HEATHROW (41.00 km)

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Breakfast Struggling to get out of bed? From 6:30 to 10AM, and up to 11AM on weekends, the ibis Styles hot breakfast will give you the energy needed to start your day off on the right foot. It's tasty, fresh and included in the price!

Pet friendly?

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 5 for adults and GBP 5 for children (approximately)
  • Self parking fee: GBP 15.00 per day
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 48 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

About Ibis

  • 3 types: ibis hotels offer comfort and modern design with 24 hour reception services, extended breakfast hours, light meals throughout the day, and a non-stop full service bar
  • ibis Styles are stylishly designed for the guests who want it all. Offers all-inclusive packages which include acomodations, breakfast, and internet access and each guestroom has flat-screen TV's and multimedia connections
  • ibis Budget caters to those guests who want a more cost effective, casual, but also comfortable setting. Fluffu pillows, free Wi-Fi, and a gourmet breakfast buffet
  • All ibis hotels offer exceptional modern amenities and eco-friendly services through Planet21

The Ibis highlights above are subject to change without notice.

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