Ibis Styles London Excel

272 Victoria Dock Road, London E16 3BY GB
View map Reservations: +44 808 164 1057
3.0 Star property Near Excel Exhibition Centre
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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Average
3.5/5

Based on 1950 guest reviews

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  • Free WiFi
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
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08/03/2021 - 08/04/2021
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Ibis Styles London Excel

Below are the verified reviews from guests that we have booked in recently:
"So much noise."
Overall score2.0/ 5
There was construction going on in the room next to mine that started between 7 and 730am every day and went through the day. I tried to get a nap in the afternoon buy between the drilling and the fire alarm going off it was just impossible.
(Individual traveller, booked 1 room), from US flag
23-Feb-2020 Verified review, stayed from Thu Feb 20 to Sun Feb 23 2020 at a £62.12 average nightly rate.
"Deceiving Pictures"
Overall score2.0/ 5
The pictures for this hotel are very deceiving, I was expecting a slightly luxury long weekend, however I was presented with what I’d call a 'budget' hotel. I suppose I should blame myself as I didn’t bother looking at the reviews because I had trusted ibis as a good quality hotel with high and widespread standards. I paid around £80 per night at a ‘discounted rate’, however the rooms were going for £59 when I checked a few days before. When I arrived, I found out that my booking had be cancelled, as I have arrived a day late. The bathroom smelled of mould, the floorboards in were un stable and the provided hair/body/face/hand was very poor quality. The curtains were stained and the air conditioning didn't work. The beds were okay, but not that comfortable. Also Sky TV was advertised and there was only Freeview. The hot breakfast was only bacon, beans and scrambled egg, the ham was brown and the fruit juice was over sweet. The restaurant closed early and the pub prices where high. There was no food available after 11.30pm.
(Individual traveller, booked 1 room), from GB flag
22-Feb-2019 Verified review, stayed from Thu Feb 14 to Mon Feb 18 2019 at a £71.99 average nightly rate.
"Okay"
Overall score3.0/ 5
The room was clean and the breakfast was good. There was a lot of noise, I think it was the vent in the bathroom that would buzz every five minutes or so which continually woke me up in the night. Also the bathroom smelt like a combination of chlorine and stale water.
(Individual traveller, booked 1 room), from GB flag
21-Feb-2019 Verified review, stayed from Thu Feb 14 to Mon Feb 18 2019 at a £48.95 average nightly rate.
"Positives and Negatives."
Overall score3.0/ 5
Overall fair price for the room, especially in London. The room (carpet and in the room corners) was not very clean and looked unappealing. This ibis does not fit to my normal experiences with ibis as a clean and pristine hotel. However the staff was very kind and helpful. If you are on a tight budget and need to be very close to the excel center then it works, otherwise I would recommend finding a different hotel.
(Individual traveller, booked 1 room), from GB flag
20-Feb-2019 Verified review, stayed from Thu Feb 14 to Mon Feb 18 2019 at a $62.41 average nightly rate.
"Not disable friendly and dreadful promises."
Overall score1.0/ 5
I can’t believe you have to step into want can only describe as a portatloo which you have to step up into this plastic place. I had to use a public disabled toilet at the end of a landing at 10pm 3pm and 7.30am In front of the breakfast area. When I complained while checking out the desk said they would waiver the parking cost only to find it came out my account today never again will I. Book at that hotel which was £109 for the discomfort of a painful night for my a disabled basic need as a a human being for a level area on suite having MS make my life challenging but after a night from hell on my human right. I did inform he hotel of my needs via the booking site.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Sat Feb 16 to Sun Feb 17 2019 at a £116.66 average nightly rate.
"Scam: Avoid"
Overall score1.0/ 5
Booked what was clearly shown in the photo as a two bedroom apartment (two rooms with beds in, two doors). The email receipt described the room as "Apartment two Bedrooms" and the price (£370) reflected that. Arrived to find a double bed and a VERY rickety sofa that pulled out. Complained to reception and they denied there were such things as two bedroom apartments and besides they were full anyway. The best they could offer was to put the sofa bed up. The rest of the weekend was then compounded by a charm school dropout in the restaurant (which closes at 8:30pm..), a car park you couldn't actually park in and walls so thin we could hear the couple in the room next door arguing until 1am. At £50 a night (which apparently it is on some days) it's probably okay for the money, but as one review on trip advisor put it: it's not a hotel, it's a hostel with separate rooms. You can get much better for the same money near the Excel. This was a rip off and will be reported to trading standards.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Fri Feb 15 to Sun Feb 17 2019 at a £148.01 average nightly rate.
"Tired but functional."
Overall score4.0/ 5
Good clean hotel. Ideal for Excel. Rooms are being modernised. Great improvement.
(Group coordinator, booked 2 room(s)), from GB flag
19-Feb-2019 Verified review, stayed from Sat Feb 16 to Sun Feb 17 2019 at a £124.30 average nightly rate.
"Very Good"
Overall score4.0/ 5
the hotel statf was really nice and helpfull. even though we’ve had some problems with our first room because there was a leak but they solved it pretty well and fast. even if we had problems at night time we could still walk over to the desk and they would solve it. we had a very nice stay so thank you Ibis Styles staff :).
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Wed Feb 13 to Sun Feb 17 2019 at a £166.72 average nightly rate.
"Employees trying their best but poor experience."
Overall score3.0/ 5
Arrived at the hotel for a convention. First of all, to my surprise the full hotel is going under renovation. Being allergic to dust, I had a fun time with that. Then, the heater system was not working in my room and it took me a good 15mins to get hot water in my shower ( In a freezing bathroom). Call desk, got changed ( they first proposed to just give me a small heater to plug) but the lovely lady said that because I was staying some more days I should get a room and asked for a room for from the dest ( she was really great). I got moved to the oldest part of the hotel, in an old room under the roof, with walls thiner than toilet paper between a drunk customer yelling on the phone and a kid yelling at her mother ( and if they would have been sitting on the bed next to me I would have heard it the same) and the corridor was also super noisy to walk in so people would wake me up everytime. Next days, my card got stuck in the light and I could not get it out. Came to ask help, the lady said she will send maintenance ( Maintenance never came, the card is probably still stuck there) and when asking the next day what about the maintenance the guy that was there answered simply " Well. the light work right?". Sure. Other than that breakfast more than average but pretty close to the Excel Center. Overall I most likely will not come back because I enjoy breathing normally, be warm and sleep without people yelling around.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Thu Feb 14 to Sun Feb 17 2019 at a £95.37 average nightly rate.
"Nice and laid back atmosphere and friendly staff but some lacking in equipment."
Overall score3.0/ 5
I couldn’t get the Wi Fi to work properly in my room all week which is very unfortunate as I was on a business trip. The room was very cold and I couldn’t get the airconditioning to work properly either. The heater helped but when I was out the room got cold again. All in all a little bit on the dissappointing side of a 3–star hotel, but otherwise quite ok.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Wed Feb 13 to Sun Feb 17 2019 at a $85.73 average nightly rate.
"Excellent Service"
Overall score5.0/ 5
Staff were very friendly, the room was very clean and well kept. On the whole it was a great experience.
(Individual traveller, booked 1 room), from GB flag
19-Feb-2019 Verified review, stayed from Fri Feb 15 to Sat Feb 16 2019 at a £92.03 average nightly rate.

Summary of verified reviews

Rated 72/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

86/100
636 reviews

"Great location. Near public transport, airport, and train station." Pricey, inconvenient parking. Far from city centre but reasonably close to shopping. Excellent sightseeing, restaurants and bars nearby. Close to business sites.

Breakfast

75/100
659 reviews

"Great and affordable breakfast."

Service

75/100
699 reviews

"Friendly, professional service, however housekeeping is less well rated." Average reception and restaurant service, but management is not great. Booking process should be better organized.

Cleanliness

68/100
438 reviews

"Rooms are clean, but bathrooms are only so-so." Hotel facilities could use a good clean. Dining area could have been cleaner.

Room

59/100
1148 reviews

"TV's, rooms, and beds are all okay." Small, badly maintained rooms with poor minibars. Small but relatively clean bathrooms. Modern, tidy rooms. Complaints about furnishing, kitchenettes, and A/C. Great shower.

Food

55/100
235 reviews

"Food is affordable but dining experience is not great, with poorly reviewed desserts." So-so menu, and side dishes are wanting. Untasty pork dishes and an insufficiently clean dining area. Poor vegetarian & vegan dishes.

WiFi

50/100
75 reviews

"WiFi is good value. Wifi quality could be improved."

Comfort

39/100
590 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

38/100
197 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Rated 71/100 based on reviews from couples.

"Fair breakfast prices."

Location

85/100
171 reviews

"Good location, but far from city centre." Close to public transport and the train. Accessible by car, but parking is costly.

Breakfast

76/100
196 reviews

"Great and affordable breakfast."

Service

76/100
167 reviews

"Service is professional and friendly." Reception and restaurant service were acceptable, but there are complaints about the housekeeping.

Cleanliness

69/100
98 reviews

"Rooms are clean, but bathrooms are only so-so." Hotel facilities could use a good clean.

Room

58/100
297 reviews

"Clean, decent rooms with okay beds and TVs." Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Great shower. New rooms.

Food

54/100
63 reviews

"Food is affordable but dining experience is not great, with poorly reviewed desserts." Menu is alright but pork dishes are not great.

WiFi

38/100
16 reviews

"Wifi quality could be improved."

Amenities

36/100
44 reviews

"Hotel buildings could use some improvement."

Comfort

34/100
166 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 75/100 based on reviews from families.

"Affordable food."

Location

85/100
115 reviews

"Good location, but far from city centre." Close to public transport and the train. Parking is rare.

Service

82/100
113 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

77/100
113 reviews

"Tasty breakfast."

Cleanliness

74/100
82 reviews

"Rooms are clean, but bathrooms are only so-so." Moderately clean hotel facilities.

Room

66/100
178 reviews

"Clean, decent rooms with okay beds and TVs." Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Great shower. New rooms.

Food

49/100
43 reviews

"Food is affordable, but isn't well reviewed." So-so menu, and side dishes are wanting.

Comfort

46/100
94 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

WiFi

32/100
10 reviews

"Wifi quality could be improved."

Rated 67/100 based on reviews from business travelers.

"Location is great. Good service."

Location

89/100
83 reviews

"Great location with good parking availability." Close to public transport and the train.

Service

74/100
91 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

70/100
76 reviews

"Breakfast is average."

Cleanliness

65/100
59 reviews

"Bathroom is relatively clean. Hotel facilities could use a good clean."

Food

56/100
29 reviews

"Dining experience could be nicer."

Room

54/100
177 reviews

"Decent rooms with passable beds, but badly kept up." Small but relatively clean bathrooms. Small rooms with poor furniture, A/C, and TV's. Great shower. New rooms.

WiFi

37/100
17 reviews

"Wifi quality could be improved."

Comfort

35/100
70 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

32/100
39 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Rated 71/100 based on reviews from solo travelers.

"Location is great. Great service."

Location

86/100
65 reviews

"Good location, close to public transport. Pricey, inconvenient parking."

Service

80/100
80 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

74/100
47 reviews

"Tasty breakfast."

Cleanliness

68/100
50 reviews

"Rooms are clean, but bathrooms are only so-so." Hotel facilities could use a good clean.

Room

61/100
110 reviews

"Average rooms with okay beds and TVs." Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Clean rooms. Great shower.

Comfort

42/100
57 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

38/100
20 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

WiFi

37/100
10 reviews

"Wifi quality could be improved."

Rated 72/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

82/100
38 reviews

"Good location, but far from city centre." Close to public transport and the train.

Breakfast

75/100
39 reviews

"Tasty breakfast."

Service

74/100
35 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

64/100
24 reviews

"Decently clean rooms and bathrooms."

Room

56/100
59 reviews

"Rooms are quite clean and beds are standard." Small but relatively clean bathrooms. Small, poorly-maintained rooms with inadequate A/C. Shower was ok.

Food

55/100
9 reviews

"Food is all right."

Comfort

41/100
35 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

40/100
8 reviews

"Hotel buildings could use some improvement."

Rated 77/100 based on reviews from couples.

"Great location."

Location

84/100
12 reviews

"Good location, close to public transport."

Breakfast

77/100
11 reviews

"Tasty breakfast."

Service

76/100
7 reviews

"Fantastic service."

Cleanliness

68/100
8 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

53/100
16 reviews

"Rooms, bathrooms and beds are decent. Small but clean rooms."

Comfort

39/100
10 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 79/100 based on reviews from families.

"Friendly service. Professional service."

Location

85/100
9 reviews

"Great location."

Value

80/100
5 reviews

"Best value for money."

Breakfast

78/100
8 reviews

"Tasty breakfast."

Service

78/100
10 reviews

"Friendly service."

Cleanliness

70/100
6 reviews

"Quite clean."

Room

58/100
9 reviews

"Room is all right."

Comfort

45/100
6 reviews

"More comfort would be nice."

Rated 66/100 based on reviews from business travelers.

"Tasty breakfast."

Room

45/100
7 reviews

"Room needs to be improved."

Rated 68/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

88/100
433 reviews

"Great location. Near public transport, airport, and train station." So-so car access and parking. Decent shopping and great sightseeing. City centre is hard to reach. Parking should be cheaper.

Service

75/100
539 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." General service, restaurant service and reception are decent.

Breakfast

73/100
472 reviews

"Great and affordable breakfast."

Cleanliness

67/100
322 reviews

"Rooms are clean, but bathrooms are only so-so." Hotel facilities could use a good clean. Dining area could have been cleaner.

Room

57/100
863 reviews

"Clean and acceptable rooms and beds." Small, badly maintained rooms with poor minibars. Small but relatively clean bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Great shower.

Food

55/100
192 reviews

"Unpleasant dining experience, with unappetizing desserts/fruits and a poorly cleaned dining area." Menu is alright but pork dishes are not great. Side dishes and vegetables are not well rated. Affordable food. Poor vegetarian & vegan dishes.

WiFi

52/100
56 reviews

"WiFi is good value. Wifi quality could be improved."

Amenities

37/100
169 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Adequate meeting & event facilities.

Comfort

35/100
444 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 67/100 based on reviews from couples.

"Fair breakfast prices."

Location

85/100
105 reviews

"Great location with good parking availability." Close to public transport and the train. City centre is hard to reach.

Breakfast

75/100
133 reviews

"Great and affordable breakfast."

Service

74/100
130 reviews

"Service is professional and friendly." Reception and restaurant service were acceptable, but there are complaints about the housekeeping.

Cleanliness

68/100
67 reviews

"Rooms are clean, but bathrooms are only so-so." Hotel facilities could use a good clean.

Room

55/100
217 reviews

"Decent rooms with passable beds, but badly kept up." Small rooms with poor furniture, A/C, and TV's. Small but relatively clean bathrooms. Modern, tidy rooms. Great shower.

Food

53/100
48 reviews

"Food is affordable but dining experience is not great, with poorly reviewed desserts." Menu is alright but pork dishes are not great.

Amenities

37/100
39 reviews

"Hotel buildings could use some improvement."

WiFi

36/100
8 reviews

"Wifi quality could be improved."

Comfort

29/100
120 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 65/100 based on reviews from business travelers.

"Location is great. Good service."

Location

88/100
73 reviews

"Great location, close to the train station. Average parking."

Service

73/100
75 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

71/100
61 reviews

"Tasty breakfast."

Cleanliness

64/100
49 reviews

"Bathroom is relatively clean. Hotel facilities could use a good clean."

Food

56/100
27 reviews

"Food is all right."

Room

53/100
155 reviews

"Decent rooms with passable beds, but badly kept up." Small but relatively clean bathrooms. Small rooms with poor furniture, A/C, and TV's. Great shower. New rooms.

WiFi

37/100
16 reviews

"Wifi quality could be improved."

Comfort

35/100
66 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

33/100
38 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Rated 74/100 based on reviews from families.

"Affordable food. Friendly service."

Location

86/100
81 reviews

"Well-located, although unfortunately the parking isn't easy." Close to public transport and the train.

Service

80/100
83 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

75/100
80 reviews

"Tasty breakfast."

Cleanliness

73/100
62 reviews

"Rooms are clean, but bathrooms are only so-so." Moderately clean hotel facilities.

Room

66/100
129 reviews

"Clean, decent rooms with okay beds and TVs." Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Great shower. New rooms.

Food

50/100
37 reviews

"Food is affordable, but isn't well reviewed. Bad side dishes."

Comfort

42/100
65 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

WiFi

33/100
6 reviews

"Complaints about WiFi."

Rated 67/100 based on reviews from solo travelers.

"Location is great. Great service."

Location

84/100
51 reviews

"Good location, close to public transport. Pricey, inconvenient parking."

Service

81/100
65 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

74/100
37 reviews

"Tasty breakfast."

Cleanliness

69/100
39 reviews

"Moderately clean hotel facilities. Clean rooms."

Room

62/100
92 reviews

"Average rooms with okay beds and TVs." Small, poorly maintained rooms with subpar A/C and furnishing. Acceptable rooms with small bathrooms. Clean rooms. Great shower.

Comfort

40/100
48 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

37/100
15 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

WiFi

37/100
10 reviews

"Wifi quality could be improved."

Rated 76/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

87/100
33 reviews

"Good location, close to public transport. City centre is hard to reach."

Breakfast

75/100
25 reviews

"Tasty breakfast."

Service

73/100
22 reviews

"Friendly service, and reception was okay."

Cleanliness

72/100
21 reviews

"Clean rooms."

Room

60/100
42 reviews

"Rooms are standard and clean with typical beds and bathrooms." Small, poorly-maintained rooms with inadequate A/C. Great shower.

Comfort

39/100
20 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Amenities

33/100
5 reviews

"Amenities are not the best."

Rated 78/100 based on reviews from couples.

"Fantastic service. Friendly service."

Location

86/100
14 reviews

"Good location, close to public transport."

Breakfast

75/100
11 reviews

"Tasty breakfast."

Service

74/100
7 reviews

"Friendly service."

Cleanliness

69/100
5 reviews

"Quite clean."

Room

55/100
10 reviews

"Room is all right."

Rated 75/100 based on reviews from families.

"Tasty breakfast. Great location."

Location

86/100
6 reviews

"Great location."

Breakfast

77/100
7 reviews

"Tasty breakfast."

Room

54/100
8 reviews

"Room is all right."

Rated 79/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

83/100
8 reviews

"Great location."

Service

77/100
8 reviews

"Fantastic service."

Breakfast

73/100
8 reviews

"Tasty breakfast."

Cleanliness

72/100
5 reviews

"Clean."

Room

54/100
10 reviews

"Room is all right."

Comfort

40/100
5 reviews

"More comfort would be nice."

Rated 70/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

88/100
39 reviews

"Good location, close to public transport. City centre is hard to reach."

Service

79/100
31 reviews

"Friendly service."

Breakfast

72/100
40 reviews

"Tasty breakfast."

Cleanliness

64/100
27 reviews

"Decently clean rooms and bathrooms."

Room

61/100
71 reviews

"Reasonably clean rooms with standard beds and TV's." Small, poorly-maintained rooms with subpar furniture. Small but relatively clean bathrooms. New rooms. Great shower.

Food

52/100
13 reviews

"Food is all right."

Comfort

44/100
30 reviews

"Less comfortable, small bathrooms and rooms with average beds."

WiFi

30/100
6 reviews

"Wifi quality could be improved."

Rated 72/100 based on reviews from couples.

"Tasty breakfast. Great location."

Location

86/100
12 reviews

"Great location."

Service

75/100
7 reviews

"Fantastic service."

Breakfast

71/100
13 reviews

"Tasty breakfast."

Cleanliness

65/100
8 reviews

"Good cleanliness in rooms, but so-so in the building."

Vibe

62/100
5 reviews

"Decent vibe."

Room

57/100
20 reviews

"Room is clean and bathroom is alright." Small and poorly maintained rooms.

Food

53/100
6 reviews

"Food is all right."

Comfort

43/100
7 reviews

"Small and uncomfortable rooms."

Rated 75/100 based on reviews from families.

"Great location. Tasty breakfast."

Location

87/100
7 reviews

"Great location."

Breakfast

74/100
5 reviews

"Tasty breakfast."

Room

52/100
9 reviews

"Small, but acceptable, rooms."

Comfort

40/100
6 reviews

"Small and uncomfortable rooms."

Rated 71/100 based on reviews from business travelers.

"Fantastic service."

Service

78/100
5 reviews

"Fantastic service."

Room

53/100
5 reviews

"Room is all right."

Rated 72/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

84/100
30 reviews

"Good location, close to public transport. City centre is hard to reach."

Breakfast

78/100
29 reviews

"Tasty breakfast."

Service

77/100
19 reviews

"Friendly service, and reception was okay."

Cleanliness

72/100
11 reviews

"Clean rooms."

Room

63/100
40 reviews

"Rooms are clean and decent overall with okay beds." Acceptable rooms with small bathrooms. Small and poorly maintained rooms. Great shower.

Comfort

48/100
26 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 74/100 based on reviews from couples.

"Friendly service. Clean."

Location

86/100
11 reviews

"Great location."

Service

77/100
9 reviews

"Friendly service."

Breakfast

74/100
11 reviews

"Tasty breakfast."

Room

58/100
15 reviews

"Rooms are quite small but generally OK with adequate beds." Acceptable rooms with small bathrooms.

Comfort

45/100
13 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 69/100 based on reviews from families.

"Tasty breakfast. Great location."

Location

83/100
5 reviews

"Great location."

Breakfast

78/100
8 reviews

"Tasty breakfast."

Room

53/100
9 reviews

"Rooms and bathrooms are alright."

Comfort

41/100
8 reviews

"More comfort would be nice."

Rated 76/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

83/100
5 reviews

"Great location."

Service

74/100
5 reviews

"Fantastic service."

Rated 75/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

82/100
21 reviews

"Good location, close to public transport. City centre is hard to reach."

Breakfast

78/100
18 reviews

"Tasty breakfast."

Service

77/100
16 reviews

"Friendly service."

Cleanliness

69/100
11 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

52/100
31 reviews

"Rooms and bathrooms are alright." Tidy rooms, but in need of better maintenance.

Comfort

38/100
11 reviews

"More comfort would be nice."

Rated 75/100 based on reviews from couples.

"Tasty breakfast. Great location."

Location

86/100
9 reviews

"Great location."

Breakfast

78/100
5 reviews

"Tasty breakfast."

Room

48/100
10 reviews

"Room needs to be improved."

Comfort

37/100
5 reviews

"More comfort would be nice."

Rated 79/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

80/100
10 reviews

"Great location."

Breakfast

77/100
7 reviews

"Tasty breakfast."

Service

73/100
5 reviews

"Fantastic service."

Room

49/100
9 reviews

"Room needs to be improved."

Comfort

35/100
6 reviews

"More comfort would be nice."

Rated 78/100 based on reviews from all travelers.

"Fair Hotel. Close to London City Airport. Close to public transportation and the train station. Fantastic service."

Location

84/100
6 reviews

"Great location."

Food

58/100
5 reviews

"Food is all right."

Review Semantics by TrustYou

Based on reviews from the last 6 months

3.6
Fair
23 reviews
reviews
over time
November 2020
7 reviews
December 2020
5 reviews
January 2021
3 reviews
February 2021
5 reviews
March 2021
5 reviews
April 2021
1 reviews
by TrustYou

Property description

Located in London (Docklands), ibis Styles London Excel is within a 10-minute drive of O2 Arena and South Park. This eco-friendly hotel is 4.9 mi (7.9 km) from Tower of London and 5.9 mi (9.6 km) from London Bridge.

For lunch or dinner, stop by Restaurant, a restaurant that specializes in British cuisine. You can also grab snacks at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 5:00 AM to 11:30 AM for a fee.

Stay in one of 305 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Excel Exhibition Centre - 0.5 km / 0.3 mi
O2 Arena - 3.8 km / 2.3 mi
Queen Elizabeth Olympic Park - 5.8 km / 3.6 mi
Westfield Stratford City - 6.1 km / 3.8 mi
London Stadium - 6.8 km / 4.2 mi
Brick Lane - 7.4 km / 4.6 mi
Tower of London - 7.9 km / 4.9 mi
Financial District - 8 km / 5 mi
Tower Bridge - 8.2 km / 5.1 mi
Liverpool Street - 8.5 km / 5.3 mi
South Park - 9.3 km / 5.7 mi
Barbican Arts Centre - 9.5 km / 5.9 mi
London Bridge - 9.6 km / 5.9 mi
Museum of London - 9.6 km / 5.9 mi
Borough Market - 9.7 km / 6 mi

The nearest airports are:
London City Airport (LCY) - 2.3 km / 1.4 mi
Heathrow Airport (LHR) - 99.5 km / 61.8 mi
Gatwick Airport (LGW) - 82.2 km / 51.1 mi
Stansted Airport (STN) - 52.8 km / 32.8 mi
London (SEN-Southend) - 55.9 km / 34.8 mi

The preferred airport for ibis Styles London Excel is London City Airport (LCY).

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel features 0 square feet (0 square meters) of event facilities. Self parking (subject to charges) is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

Green sustainability

Sustainable developmentPLANET 21 is our 21 commitments to sustainable development. Health, nature, carbon, innovation, local development, employment and dialog: 21 commitments to help the world run a little more smoothly. In all our hotels, with our employees, our customers and our partners, we are working to reinvent the hotel industry, sustainably. Do you, like us, think sustainability has a future? Welcome to our world. Hotel certified for its commitment • Balanced dishes served in the restaurant • Faucets fitted with water flow regulators • No endangered seafood to appear on our restaurant menus • Eco-friendly cleaning products for cleaning rooms • Certified sustainable paper for hotel printing purposes • Central switch in rooms for greater comfort and energy savings • Recycling of batteries with sorting carried out at the hotel • Energy-saving light bulbs in the reception areas • Recycling of paper and cardboard with sorting in this hotel • Water efficient laundry to reduce water consumption for every wash

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 0
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Year Built - 2000
  • Number of buildings/towers - 1
  • Total number of rooms - 305
  • Number of floors - 5
    • Accessible bathroom
    • Wheelchair-accessible lounge
    • Wheelchair-accessible on-site restaurant
    • Luggage storage
    • Restaurant
    • 24-hour front desk
    • Electric car charging station
    • Breakfast available (surcharge)
    • Wheelchair-accessible meeting spaces/business center
    • Bar/lounge
    • Smoke-free property
    • Safe-deposit box at front desk
    • Coffee/tea in common areas
    • Snack bar/deli
    • Laundry facilities
    • Elevator
    • Conference space
    • Self parking (surcharge)
    • Wheelchair accessible path of travel
    • Conference space size (feet) - 0

    Airport & shuttle information

    LONDON CITY AIRPORT (2.61 km)LONDON HEATHROW (41.00 km)

    Is there an airport shuttle? Sorry but no airport shuttle is available.

    Breakfast information

    BreakfastStruggling to get out of bed? From 6:30 to 10AM, and up to 11AM on weekends, the ibis Styles hot breakfast will give you the energy needed to start your day off on the right foot. It's tasty, fresh and included in the price!

    Pet friendly?

    Pets not allowed

    Misc. fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for to-go breakfast: GBP 5 for adults and GBP 5 for children (approximately)
    • Self parking fee: GBP 15.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
    • Contactless check-in and contactless check-out are available.
    • Individually-wrapped food options are available for breakfast.
    • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Gap period enforced between guest stays - 48 hours

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

    Property confirms they are implementing enhanced cleaning measures

    About Ibis

    • 3 types: ibis hotels offer comfort and modern design with 24 hour reception services, extended breakfast hours, light meals throughout the day, and a non-stop full service bar
    • ibis Styles are stylishly designed for the guests who want it all. Offers all-inclusive packages which include acomodations, breakfast, and internet access and each guestroom has flat-screen TV's and multimedia connections
    • ibis Budget caters to those guests who want a more cost effective, casual, but also comfortable setting. Fluffu pillows, free Wi-Fi, and a gourmet breakfast buffet
    • All ibis hotels offer exceptional modern amenities and eco-friendly services through Planet21

    The Ibis highlights above are subject to change without notice.

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