Novotel London Brentford

Great West Road, Brentford TW80GP GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Kew Palace
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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08/14/2022 - 08/15/2022
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Novotel London Brentford

Below are the verified reviews from guests that we have booked in recently:
"Too Expensive"
Overall score3.0/ 5
Nice hotel but very expensive. Breakfast and parking should be included.
(Individual traveller, booked 1 room), from GB flag
02-Oct-2019 Verified review, stayed from Sat Sep 28 to Sun Sep 29 2019 at a £66.53 average nightly rate.

Summary of verified reviews

Rated 83/100 based on reviews from all travelers.

Good wellness hotel. Great pool. Great location.

Breakfast

77/100
286 reviews

Reasonably priced, tasty breakfasts.

Pool

74/100
227 reviews

Good pool, acceptably clean.

Cleanliness

74/100
320 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. The bathrooms and dining area need some cleaning.

Location

74/100
228 reviews

Good location, but far from city centre. So-so car access and parking. Parking should be cheaper. Adequate access to public transport. Train station is close.

Room

73/100
589 reviews

New rooms with exceptional minibars. Tidy rooms with great views. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms, with substandard A/C and televisions. Shower can be a problem.

Service

70/100
659 reviews

General service, restaurant service and reception are decent. Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Room service could have been improved. Management should be more attentive. Booking process should be better organized. Great hotel security.

WiFi

42/100
9 reviews

Wifi quality could be improved.

Beach

20/100
5 reviews

Beach is not so nice. No good beach sports.

Rated 79/100 based on reviews from families.

Beautiful architecture. Luxurious Hotel.

Breakfast

79/100
170 reviews

Reasonably priced, tasty breakfasts.

Pool

76/100
148 reviews

Good pool, acceptably clean.

Cleanliness

75/100
180 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. Dining area could have been cleaner.

Room

72/100
267 reviews

Tidy, modern rooms with average beds and excellent views. Small bathrooms and poor room maintenance. TV needs to be updated. Shower can be a problem.

Location

72/100
116 reviews

Good location, but far from city centre. Decent, but pricey, parking. Adequate access to public transport.

Service

71/100
327 reviews

Service staff are friendly and bar service is great, but housekeeping isn't as impressive. General service, restaurant service and reception are decent. Management should be more attentive. Booking process should be better organized. Room service could have been improved.

Comfort

60/100
109 reviews

Beds are decent and generally comfortable. Quiet rooms but small bathrooms.

Beach

20/100
5 reviews

Beach is not so nice. No good beach sports.

Rated 81/100 based on reviews from couples.

Good bar service. Good fitness area.

Pool

77/100
27 reviews

Great pool.

Service

77/100
108 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

Cleanliness

76/100
47 reviews

Clean rooms.

Room

75/100
117 reviews

Rooms are tidy, with decent beds. Rooms needing maintenance, with poorly reviewed bathrooms and TV's. Shower can be a problem.

Location

73/100
33 reviews

Great location with good parking availability.

Breakfast

71/100
43 reviews

Tasty breakfast.

Value

56/100
22 reviews

Fairly good value for money.

Rated 76/100 based on reviews from business travelers.

Breakfast is good. Good cleanliness.

Breakfast

82/100
24 reviews

Tasty breakfast.

Cleanliness

78/100
34 reviews

Clean hotel facilities.

Location

76/100
23 reviews

Great location with good parking availability.

Room

72/100
80 reviews

Great room. Poor maintenance in rooms and bathrooms. Furniture and beds are acceptable.

Service

70/100
80 reviews

Service is friendly and professional but overall average. Service at reception and in restaurant are okay. Room service could have been improved.

Food

61/100
20 reviews

Decent food and menu.

Value

54/100
7 reviews

Fairly good value for money.

WiFi

39/100
5 reviews

Complaints about WiFi.

Rated 78/100 based on reviews from solo travelers.

Very quiet. Clean rooms.

Breakfast

76/100
8 reviews

Tasty breakfast.

Location

76/100
12 reviews

Great location.

Room

74/100
31 reviews

Large, clean rooms with complaints about bathrooms.

Service

72/100
30 reviews

Friendly service, and reception was okay.

Cleanliness

70/100
13 reviews

Good cleanliness in rooms, but so-so in the building.

Pool

70/100
8 reviews

Ordinary pool.

Food

59/100
7 reviews

Food is all right.

Rated 80/100 based on reviews from all travelers.

Good wellness hotel. Great pool. Great location.

Pool

74/100
5 reviews

Great pool.

Service

74/100
10 reviews

Friendly service.

Room

66/100
7 reviews

Room is all right.

Rated 76/100 based on reviews from all travelers.

Good wellness hotel. Great pool. Great location.

Breakfast

73/100
7 reviews

Tasty breakfast.

Service

72/100
8 reviews

Friendly service.

Room

67/100
5 reviews

Room is all right.

Rated 76/100 based on reviews from all travelers.

Good wellness hotel. Great pool. Great location.

Breakfast

77/100
266 reviews

Tasty yet pricey breakfasts.

Location

76/100
213 reviews

Good location, but far from city centre. So-so car access and parking. Parking should be cheaper. Adequate access to public transport. Train station is close.

Pool

73/100
217 reviews

Good pool, acceptably clean.

Cleanliness

73/100
305 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. The bathrooms and dining area need some cleaning.

Room

72/100
563 reviews

New rooms with exceptional minibars. Tidy rooms with great views. Poorly-maintained rooms, with substandard A/C and televisions. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Service

69/100
625 reviews

General service, restaurant service and reception are decent. Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Room service could have been improved. Management should be more attentive. Booking process should be better organized. Great hotel security.

Value

58/100
131 reviews

Fairly good value for money. High priced breakfast. Normally priced food.

WiFi

45/100
8 reviews

Wifi quality could be improved.

Beach

20/100
5 reviews

Beach is not so nice. No good beach sports.

Rated 77/100 based on reviews from families.

Beautiful architecture. Luxurious Hotel.

Breakfast

79/100
158 reviews

Reasonably priced, tasty breakfasts.

Pool

74/100
141 reviews

Good pool, acceptably clean.

Cleanliness

73/100
175 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. Dining area could have been cleaner.

Location

73/100
108 reviews

Good location, but far from city centre. Decent, but pricey, parking. Adequate access to public transport.

Room

72/100
257 reviews

Modern, clean and spacious rooms with average beds. Small bathrooms and poor room maintenance. TV needs to be updated. Shower can be a problem.

Service

70/100
310 reviews

Friendly bar staff, but poorly rated management. Service is relatively professional, but reception and housekeeping are not great. Average restaurant service. Booking process should be better organized. Room service could have been improved.

Comfort

58/100
105 reviews

Beds are decent and generally comfortable. Big rooms, but small bathrooms.

Value

58/100
74 reviews

Fairly good value for money. Acceptable breakfast prices. Normally priced food.

Beach

20/100
5 reviews

Beach is not so nice. No good beach sports.

Rated 79/100 based on reviews from couples.

Good bar service.

Pool

77/100
27 reviews

Great pool.

Service

76/100
104 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

Cleanliness

75/100
44 reviews

Clean. Bathroom is relatively clean.

Room

75/100
114 reviews

Great room. Bathrooms are not great, but moderately clean. Poorly-maintained rooms with subpar TVs. Average beds. Shower can be a problem.

Location

75/100
32 reviews

Great location with good parking availability.

Breakfast

71/100
40 reviews

Tasty breakfast.

Value

56/100
22 reviews

Fairly good value for money.

Rated 71/100 based on reviews from business travelers.

Good fitness area.

Breakfast

81/100
23 reviews

Tasty breakfast.

Cleanliness

77/100
31 reviews

Clean hotel facilities.

Location

75/100
22 reviews

Great location with good parking availability.

Room

71/100
75 reviews

Great room. Poor maintenance in rooms and bathrooms. Furniture and beds are acceptable.

Service

68/100
73 reviews

Service is friendly and professional but overall average. Service at reception and in restaurant are okay. Room service could have been improved.

Food

61/100
20 reviews

Decent food and menu.

Value

56/100
6 reviews

Fairly good value for money.

Rated 76/100 based on reviews from solo travelers.

Friendly atmosphere. Clean rooms.

Breakfast

76/100
7 reviews

Tasty breakfast.

Location

75/100
11 reviews

Great location.

Room

73/100
30 reviews

Large, clean rooms with complaints about bathrooms.

Pool

71/100
6 reviews

Great pool.

Service

71/100
27 reviews

Friendly service, and reception was okay.

Cleanliness

70/100
12 reviews

Clean rooms.

Review Semantics by TrustYou

Property description

Located in Brentford, Novotel London Brentford is in the business district, a 1-minute drive from Griffin Park Stadium and 7 minutes from Royal Botanic Gardens, Kew. This 4-star hotel is 1.2 mi (2 km) from Syon Park and 2 mi (3.1 km) from Kew Palace.

Grab a bite to eat at Elements, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available for a fee.

Make yourself at home in one of the 202 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Griffin Park Stadium - 0.3 km / 0.2 mi
Royal Botanic Gardens, Kew - 1.9 km / 1.2 mi
University of West London - 2 km / 1.3 mi
Syon Park - 2.1 km / 1.3 mi
Kew Palace - 2.3 km / 1.4 mi
Richmond Park - 5.6 km / 3.5 mi
Twickenham Stadium - 5.9 km / 3.7 mi
Eventim Apollo - 6.7 km / 4.1 mi
Cromwell Road - 7.8 km / 4.9 mi
Kensington High Street - 7.9 km / 4.9 mi
Westfield London Shopping Centre - 7.9 km / 4.9 mi
Natural History Museum - 9.5 km / 5.9 mi
Kensington Palace - 9.8 km / 6.1 mi
Imperial College London - 9.8 km / 6.1 mi
Stamford Bridge Stadium - 9.8 km / 6.1 mi

The nearest airports are:
Heathrow Airport (LHR) - 17.3 km / 10.7 mi
London City Airport (LCY) - 47.9 km / 29.8 mi
Gatwick Airport (LGW) - 85 km / 52.8 mi
Luton Airport (LTN) - 55.7 km / 34.6 mi

The preferred airport for Novotel London Brentford is Heathrow Airport (LHR).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Brentford? This hotel has facilities measuring 2959 square feet (275 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Dry cleaning/laundry service
  • Meeting rooms
  • Conference space size (meters) - 275
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Arcade/game room
  • Assistive listening devices available
  • Number of indoor pools - 1
  • Garden
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Luggage storage
  • Express check-out
  • Grocery/convenience store
  • Multilingual staff
  • Business center
  • Total number of rooms - 202
  • Number of floors - 8
  • No rollaway/extra beds available
  • UNESCO sustainable tourism pledge
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Turkish bath/Hammam
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Laundry facilities
  • Sauna
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • Terrace
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 2959
  • Concierge services
  • 24-hour business center

Breakfast information

Full English Breakfast costs £16.45Open from 7am to 10am (week days) and up to 11am (week ends)

Pet friendly?

Pet maximum weight in lb is 33

Pet maximum weight in kg is 15

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

£15 per pet per night.

Parking information

Car Park 2-5 hours £2, Up to 12 Hours £8 and 24 hours £15.00

Internet/Wi-Fi

Wifi is complimentary

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10 and GBP 16.45 per person (approximately)
  • Self parking fee: GBP 15 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Cleaning policies

Covid 19 cleaning system in place.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

About Novotel

  • Business and leisure hotel with locations in major international cities, business districts and tourist destinations
  • Spacious guestrooms in a contemporary design with eco-friendly amenities
  • Free Wi-Fi services and plenty of outlets
  • 4 breakfast options: early bird, city breakfast, buffet breakfast, room service and 3 lunch/dinner options: restaurant, bar, and in-room service
  • Uniquely designed meeting room spaces
  • Great accomodation offers for families including breakfast for 2 children under 16 per adult room, late Sunday check-out time (5pm), giveaways and play areas, as well as special kid's menus and baby equipment
  • Fitness and wellness areas

The Novotel highlights above are subject to change without notice.

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