The Lensbury Resort

Broom Road, Teddington TW11 9NU GB
View map Reservations: +44 808 164 1057
4.0 Star property In Teddington (Richmond-upon-Thames)
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06/30/2022 - 07/01/2022
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of The Lensbury Resort

Below are the verified reviews from guests that we have booked in recently:
"Wonderful Stay"
Overall score5.0/ 5
We a fabulous stay at The Lensbury Club at the weekend, lovely setting and well kept grounds. Comfortable room and good breakfast choice.
(Individual traveller, booked 1 room), from GB flag
12-Oct-2021 Verified review, stayed from Sat Oct 09 to Sun Oct 10 2021 at a £175.00 average nightly rate.

Summary of verified reviews

82
Very Good

Summary of 1,718 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 82/100 based on reviews from all travelers.

"Good business hotel. Close to restaurants and bars with nearby parking areas. Fantastic service. Great pool."

Location

94/100
356 reviews

"Great location with excellent sightseeing." Parking is good and affordable.

WiFi

86/100
7 reviews

"Good internet service. Average wifi quality."

Breakfast

82/100
279 reviews

"Reasonably priced, tasty breakfasts."

Amenities

82/100
371 reviews

"Facilities are outdated, but outdoor sports facilities are top-notch." Okay buildings and entrance area. Nice grounds with great facilities for kids. Architecture not so nice. Good meeting & event facilities.

Pool

78/100
96 reviews

"Great pool."

Service

78/100
552 reviews

"Professional and friendly service and restaurant service." Guests complain about reception staff and management. Room service could have been improved. Great hotel security. Recreation staff is nice.

Vibe

62/100
137 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Luxurious Hotel. Entrance area is ok. Good for business people. Awesome for families. Great for a wellness holiday.

Cleanliness

62/100
148 reviews

"Acceptably clean rooms and dining area. Clean hotel facilities." Bathroom needs cleaning.

Food

58/100
303 reviews

"Complaints about dining experience with subpar desserts & fruits." Menu and snacks are alright. Affordable food with good side dishes. Fish & seafood is acceptable. Pork dishes are not good. Poor vegetarian & vegan dishes. Dining area is relatively clean.

Room

54/100
547 reviews

"Decent rooms and views." Rooms could use some maintenance and updating with subpar furniture and beds. Guests don't like the TVs, minibars, or A/C in the small rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

42/100
284 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 76/100 based on reviews from couples.

"Terrific location. Breakfast is good."

Location

93/100
148 reviews

"Great location and easy parking."

Breakfast

82/100
112 reviews

"Tasty breakfast."

Service

80/100
185 reviews

"Wonderful and professional service, especially waitstaff." Reception should be more attentive.

Cleanliness

65/100
51 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Food

59/100
88 reviews

"Poor dining with a standard menu."

Vibe

56/100
45 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere. Hotel is relatively stylish. Luxurious Hotel.

Room

49/100
218 reviews

"Rooms could use some maintenance and updating with subpar furniture and beds." Guests don't like the TVs, minibars, or A/C in the small rooms. Small rooms and poorly cleaned bathrooms. Decent rooms and views. Shower can be a problem.

Comfort

33/100
116 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 78/100 based on reviews from families.

"Clean hotel facilities. Affordable food."

Location

93/100
96 reviews

"Great location."

Amenities

86/100
114 reviews

"Hotel buildings and kids facilities are excellent."

Breakfast

84/100
77 reviews

"Tasty breakfast."

Pool

81/100
28 reviews

"Great pool."

Service

75/100
130 reviews

"Restaurant service is friendly and professional." Reception should be more attentive.

Vibe

60/100
36 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Cleanliness

58/100
45 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Food

57/100
84 reviews

"Bad overall dining experience with a bad menu. Affordable food."

Room

56/100
147 reviews

"Rooms are standard, as are the views and beds, but A/C is a let down." Outdated rooms with poor furniture and small bathrooms. Poorly maintained and cleaned rooms. Shower can be a problem.

Comfort

49/100
74 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 80/100 based on reviews from solo travelers.

"Affordable parking. Good internet service."

Location

94/100
23 reviews

"Great location and easy parking."

Breakfast

82/100
21 reviews

"Tasty breakfast."

Service

80/100
40 reviews

"Service is professional and friendly." Service at reception and in restaurant are okay.

Pool

78/100
11 reviews

"Great pool."

Amenities

76/100
27 reviews

"Good amenities and hotel building is acceptable."

Wellness Area

74/100
13 reviews

"Awesome wellness and fitness areas."

Value

72/100
13 reviews

"Best value for money."

Cleanliness

60/100
11 reviews

"Room cleanliness is acceptable."

Vibe

58/100
11 reviews

"Decent vibe. Hotel could use some updating."

Food

58/100
25 reviews

"Decent food and menu."

Room

56/100
40 reviews

"Rooms are quite clean and beds are standard." Poorly maintained, old, small rooms with poor bathrooms.

Comfort

45/100
23 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 80/100 based on reviews from business travelers.

"Friendly atmosphere. Professional service."

Location

95/100
11 reviews

"Great location."

Breakfast

83/100
15 reviews

"Tasty breakfast."

Amenities

81/100
17 reviews

"Good amenities and hotel building is acceptable."

Service

75/100
29 reviews

"Service is professional and friendly."

Vibe

55/100
8 reviews

"Decent vibe."

Food

54/100
17 reviews

"Food is all right."

Room

52/100
26 reviews

"Small and poorly maintained rooms."

Comfort

42/100
12 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 76/100 based on reviews from all travelers.

"Good business hotel. Close to restaurants and bars with nearby parking areas. Fantastic service. Great pool."

Location

94/100
350 reviews

"Great location with excellent sightseeing." Parking is good and affordable.

WiFi

86/100
7 reviews

"Good internet service. Average wifi quality."

Amenities

82/100
370 reviews

"Facilities are outdated, but outdoor sports facilities are top-notch." Okay buildings and entrance area. Nice grounds with great facilities for kids. Architecture not so nice. Good meeting & event facilities.

Breakfast

82/100
273 reviews

"Reasonably priced, tasty breakfasts."

Pool

78/100
95 reviews

"Great pool."

Service

78/100
548 reviews

"Professional and friendly service and restaurant service." Guests complain about reception staff and management. Room service could have been improved. Great hotel security. Recreation staff is nice.

Vibe

62/100
134 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Luxurious Hotel. Entrance area is ok.

Cleanliness

62/100
146 reviews

"Acceptably clean rooms and dining area. Clean hotel facilities." Bathroom needs cleaning.

Food

58/100
303 reviews

"Complaints about dining experience with subpar desserts & fruits." Menu and snacks are alright. Affordable food with good side dishes. Fish & seafood is acceptable. Pork dishes are not good. Poor vegetarian & vegan dishes. Dining area is relatively clean.

Room

54/100
538 reviews

"Decent rooms and views." Rooms could use some maintenance and updating with subpar furniture and beds. Guests don't like the TVs, minibars, or A/C in the small rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

42/100
279 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 73/100 based on reviews from couples.

"Terrific location. Breakfast is good."

Location

93/100
145 reviews

"Great location and easy parking."

Breakfast

82/100
110 reviews

"Tasty breakfast."

Service

80/100
183 reviews

"Wonderful and professional service, especially waitstaff." Reception should be more attentive.

Cleanliness

65/100
50 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Food

59/100
88 reviews

"Poor dining with a standard menu."

Vibe

57/100
43 reviews

"Decent vibe. Relatively friendly Atmosphere." Hotel could use some updating. Hotel is relatively stylish. Luxurious Hotel.

Room

49/100
214 reviews

"Rooms could use some maintenance and updating with subpar furniture and beds." Guests don't like the TVs, minibars, or A/C in the small rooms. Small rooms and poorly cleaned bathrooms. Decent rooms and views. Shower can be a problem.

Comfort

33/100
115 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 76/100 based on reviews from families.

"Clean hotel facilities. Affordable food."

Location

93/100
94 reviews

"Great location."

Amenities

85/100
113 reviews

"Hotel buildings and kids facilities are excellent."

Breakfast

83/100
74 reviews

"Tasty breakfast."

Pool

81/100
28 reviews

"Great pool."

Service

75/100
129 reviews

"Restaurant service is friendly and professional." Reception should be more attentive.

Vibe

60/100
36 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Cleanliness

57/100
44 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Food

57/100
84 reviews

"Bad overall dining experience with a bad menu. Affordable food."

Room

55/100
144 reviews

"Rooms are standard, as are the views and beds, but A/C is a let down." Outdated rooms with poor furniture and small bathrooms. Poorly maintained and cleaned rooms. Shower can be a problem.

Comfort

48/100
72 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 78/100 based on reviews from solo travelers.

"Affordable parking. Good internet service."

Location

94/100
22 reviews

"Great location and easy parking."

Breakfast

82/100
21 reviews

"Tasty breakfast."

Service

80/100
40 reviews

"Service is professional and friendly." Service at reception and in restaurant are okay.

Pool

78/100
11 reviews

"Great pool."

Amenities

76/100
27 reviews

"Good amenities and hotel building is acceptable."

Wellness Area

74/100
13 reviews

"Awesome wellness and fitness areas."

Value

72/100
13 reviews

"Best value for money."

Cleanliness

60/100
11 reviews

"Room cleanliness is acceptable."

Vibe

58/100
11 reviews

"Decent vibe. Hotel could use some updating."

Food

58/100
25 reviews

"Decent food and menu."

Room

56/100
40 reviews

"Rooms are quite clean and beds are standard." Poorly maintained, old, small rooms with poor bathrooms.

Comfort

45/100
23 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 77/100 based on reviews from business travelers.

"Friendly atmosphere. Professional service."

Location

95/100
11 reviews

"Great location."

Breakfast

83/100
14 reviews

"Tasty breakfast."

Amenities

81/100
17 reviews

"Good amenities and hotel building is acceptable."

Service

75/100
29 reviews

"Service is professional and friendly."

Vibe

55/100
8 reviews

"Decent vibe."

Food

54/100
17 reviews

"Food is all right."

Room

53/100
25 reviews

"Poorly maintained, so-so rooms."

Comfort

42/100
11 reviews

"Noisy room lacking in comfort."

Review Semantics by TrustYou

Property description

With a stay at The Lensbury Resort in Teddington (Richmond-upon-Thames), you'll be a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. This 4-star hotel is 3 mi (4.8 km) from Hampton Court Palace and 5.6 mi (9 km) from Royal Botanic Gardens, Kew.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Bushy Park - 1.7 km / 1.1 mi
Richmond Park - 2.4 km / 1.5 mi
Hampton Court Palace - 4 km / 2.5 mi
Twickenham Stadium - 4.2 km / 2.6 mi
Royal Botanic Gardens, Kew - 9 km / 5.6 mi
University of West London - 10.8 km / 6.7 mi
Chessington World of Adventures - 11.5 km / 7.2 mi
Eventim Apollo - 13.3 km / 8.3 mi
Kensington High Street - 14.4 km / 9 mi
Cromwell Road - 14.5 km / 9 mi
Westfield London Shopping Centre - 14.6 km / 9.1 mi
Kensington Gardens - 16.2 km / 10.1 mi
Natural History Museum - 16.3 km / 10.2 mi
Clapham Common - 16.4 km / 10.2 mi
Imperial College London - 16.5 km / 10.2 mi

The nearest airports are:
Heathrow Airport (LHR) - 15.6 km / 9.7 mi
Gatwick Airport (LGW) - 46.5 km / 28.9 mi
London City Airport (LCY) - 35 km / 21.8 mi

The preferred airport for The Lensbury Resort is Heathrow Airport (LHR).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.

Amenities / Features

  • Check-in: 2:30 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Newspapers in lobby (surcharge)
  • Meeting rooms
  • Free WiFi
  • Number of bars/lounges - 1
  • Assistive listening devices available
  • Garden
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Private picnics
  • Luggage storage
  • Outdoor tennis courts - 15
  • Business center
  • 24-hour front desk
  • Year Built - 1938
  • Total number of rooms - 155
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • No rollaway/extra beds available
  • Conference center
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Barbecue grill(s)
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Sauna
  • Steam room
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Tennis on site
  • Terrace
  • Concierge services

Airport & shuttle information

London Heathrow Airport

Local shuttle info: Free shuttle to Teddington station Mon - Fri (peak hours)

Pet friendly?

Pets not allowed

No pets allowed with the exception of assistance dogs.

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 12 and GBP 16.50 for adults, GBP 9.50 and GBP 9.50 for children (approximately)
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 9.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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