Cranley Hotel London

10 Bina Gardens, London SW5 0LA GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Natural History Museum
Select your room:
06/14/2021 - 06/15/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 59/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

96/100
393 reviews

"Great location with good access by car." Close to public transport and the train. Centrally located, near restaurants, bars, and shopping.

Service

52/100
505 reviews

"Reception is OK, but service is unprofessional with particular complaints about restaurant service." Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved. Booking process should be better organized.

Bar

46/100
12 reviews

"Poor bar with subpar drinks."

WiFi

39/100
26 reviews

"Wifi quality could be improved."

Room

38/100
778 reviews

"Ill-maintained, older rooms with poorly reviewed balconies." Large but poorly cleaned rooms and bathrooms. Average beds. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Amenities

31/100
250 reviews

"Terrace is not particularly attractive." Hotel grounds and lobby are nice, but facilities are outdated. Unspectacular architecture. Elevator in need of updating.

Breakfast

25/100
360 reviews

"Breakfast is reasonably priced, but not exceptional."

Food

23/100
139 reviews

"Unpleasant dining experience, with unappetizing desserts/fruits and a poorly cleaned dining area." Food prices are okay, but sub-par menu. Low rated side dishes and snacks.

Cleanliness

15/100
407 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 51/100 based on reviews from couples.

"Near city centre."

Location

96/100
141 reviews

"Good location, close to public transport." Near the city centre and great nearby nightlife.

Vibe

48/100
72 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok.

Service

48/100
143 reviews

"Guests complain about the professionalism of the staff and management." Friendly service, and reception was okay.

Room

36/100
244 reviews

"Rooms need more cleaning and maintenance, with poorly rated minibars." Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms. Spacious rooms with subpar beds and A/C. Shower can be a problem.

WiFi

35/100
11 reviews

"Wifi quality could be improved."

Amenities

29/100
81 reviews

"Outdated facilities with a decent entrance area." Unspectacular architecture.

Food

20/100
49 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Food prices are OK, but the desserts are poorly reviewed.

Breakfast

20/100
140 reviews

"Breakfast is reasonably priced, but not exceptional."

Cleanliness

12/100
136 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 56/100 based on reviews from families.

"Terrific location."

Location

96/100
59 reviews

"Good location, close to public transport."

Service

52/100
73 reviews

"Okay reception, poor housekeeping, and friendly but unprofessional service."

Vibe

43/100
29 reviews

"Vibe is not too good. Hotel could use some updating." Hotel is relatively stylish.

Room

31/100
103 reviews

"Large rooms but maintenance and A/C are lacking." Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms.

Amenities

29/100
37 reviews

"Hotel buildings could use some improvement. Unspectacular architecture."

Breakfast

21/100
52 reviews

"Breakfast can be improved."

Food

20/100
19 reviews

"Food could be better."

Cleanliness

12/100
59 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 64/100 based on reviews from solo travelers.

"Terrific location."

Location

97/100
32 reviews

"Good location, close to public transport."

Service

58/100
54 reviews

"Friendly service and acceptable reception."

Vibe

46/100
29 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel is relatively stylish.

Room

45/100
96 reviews

"Outdated, rooms with poor cleanliness and maintenance." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Rooms are spacious with standard beds. Shower can be a problem.

Amenities

32/100
27 reviews

"Hotel buildings could use some improvement."

Breakfast

30/100
37 reviews

"Breakfast is reasonably priced, but not exceptional."

Food

23/100
12 reviews

"Poorly rated food, particularly desserts."

Cleanliness

15/100
41 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 62/100 based on reviews from business travelers.

"Spacious rooms. Friendly service."

Location

96/100
12 reviews

"Great location."

Service

53/100
32 reviews

"Friendly service and acceptable reception."

Vibe

44/100
8 reviews

"Vibe is not too good."

Room

36/100
39 reviews

"Large but poorly maintained rooms, subpar furniture, and inadequate A/C." Untidy rooms with acceptable beds but poor bathrooms.

Amenities

33/100
9 reviews

"Hotel buildings could use some improvement."

Breakfast

28/100
11 reviews

"Breakfast can be improved."

Food

27/100
7 reviews

"Food could be better."

Cleanliness

14/100
16 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 51/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

95/100
20 reviews

"Good location, close to public transport."

Service

51/100
25 reviews

"Service is average, but very friendly."

Vibe

44/100
18 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

32/100
7 reviews

"Hotel buildings could use some improvement."

Room

27/100
48 reviews

"Spacious rooms but not well-kept, with subpar beds and furniture." Bathrooms and bedrooms are poorly cleaned and a bit old. Shower can be a problem.

Breakfast

23/100
30 reviews

"Breakfast can be improved."

Food

20/100
12 reviews

"Food could be better."

Cleanliness

11/100
26 reviews

"Bathrooms and rooms are untidy."

Rated 47/100 based on reviews from couples.

"Great location."

Location

95/100
12 reviews

"Great location."

Service

52/100
9 reviews

"Service is adequate."

Comfort

52/100
15 reviews

"Average comfort, but beds are not great."

Vibe

41/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Room

29/100
23 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds." Poorly cleaned rooms with uncomfortable furniture.

Breakfast

23/100
14 reviews

"Breakfast can be improved."

Food

20/100
5 reviews

"Food could be better."

Cleanliness

13/100
12 reviews

"Rooms could be cleaner."

Rated 58/100 based on reviews from families.

""

Service

52/100
7 reviews

"Service is adequate."

Room

24/100
8 reviews

"Poorly maintained rooms with low quality furniture."

Breakfast

24/100
6 reviews

"Breakfast can be improved."

Cleanliness

13/100
5 reviews

"Could use a good cleaning."

Rated 55/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

96/100
256 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Service

53/100
367 reviews

"Reception is OK, but service is unprofessional with particular complaints about restaurant service." Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved. Booking process should be better organized.

Bar

46/100
12 reviews

"Poor bar with subpar drinks."

Room

39/100
567 reviews

"Old, poorly maintained rooms with subpar TV's and minibars." Large but poorly cleaned rooms and bathrooms. View and beds are acceptable. Below average furnishing, balconies, and A/C. Shower can be a problem.

WiFi

33/100
22 reviews

"Wifi quality could be improved."

Amenities

30/100
199 reviews

"Outdated facilities with a decent entrance area." Unspectacular architecture. Elevator in need of updating.

Breakfast

27/100
223 reviews

"Breakfast is reasonably priced, but not exceptional."

Food

26/100
92 reviews

"Unpleasant dining experience, with unappetizing desserts/fruits and a poorly cleaned dining area." Food prices are okay, but sub-par menu. Low rated side dishes and snacks.

Cleanliness

16/100
293 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 49/100 based on reviews from couples.

"Terrific location."

Location

96/100
90 reviews

"Good location, close to public transport." Good restaurants & bars in the area.

Service

48/100
105 reviews

"Decent reception, with friendly but unprofessional staff."

Vibe

47/100
43 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok.

Room

35/100
175 reviews

"Outdated, rooms with poor cleanliness and maintenance." Untidy bathrooms and bad A/C, minibar and furniture. Rooms are spacious with standard beds. Shower can be a problem.

WiFi

33/100
10 reviews

"Wifi quality could be improved."

Amenities

28/100
64 reviews

"Outdated facilities with a decent entrance area." Unspectacular architecture.

Breakfast

23/100
94 reviews

"Breakfast is reasonably priced, but not exceptional."

Food

23/100
31 reviews

"Food and menu are not highly reviewed. Bad desserts & fruits."

Cleanliness

14/100
98 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 53/100 based on reviews from families.

"Wonderful sightseeing."

Location

97/100
33 reviews

"Good location, close to public transport."

Service

53/100
40 reviews

"Decent reception, with friendly but unprofessional staff."

Vibe

42/100
16 reviews

"Vibe is not too good. Hotel could use some updating." Hotel is relatively stylish.

Room

31/100
67 reviews

"Spacious rooms but guests said they were run-down and old, and didn't like the bathrooms." Rooms have cleanliness complaints and low rated A/C, furniture, and beds.

Amenities

28/100
24 reviews

"Hotel buildings could use some improvement."

Breakfast

21/100
24 reviews

"Breakfast can be improved."

Food

21/100
11 reviews

"Food could be better."

Cleanliness

12/100
38 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 66/100 based on reviews from solo travelers.

"Terrific location."

Location

97/100
23 reviews

"Great location."

Service

58/100
49 reviews

"Friendly service and acceptable reception."

Room

49/100
76 reviews

"Poorly maintained and cleaned rooms with substandard A/C." Rooms are spacious with standard beds. Sub-average bathrooms, TV's and furniture.

Vibe

47/100
18 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel is relatively stylish.

Amenities

32/100
26 reviews

"Hotel buildings could use some improvement."

Breakfast

29/100
28 reviews

"Breakfast is reasonably priced, but not exceptional."

Food

24/100
10 reviews

"Poorly rated food, particularly desserts."

Cleanliness

15/100
27 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 58/100 based on reviews from business travelers.

"Spacious rooms. Friendly service."

Location

96/100
9 reviews

"Great location."

Service

53/100
28 reviews

"Friendly service and acceptable reception."

Vibe

43/100
7 reviews

"Vibe is not too good."

Room

35/100
35 reviews

"Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C." Rooms are spacious with standard beds.

Amenities

33/100
9 reviews

"Hotel buildings could use some improvement."

Food

28/100
6 reviews

"Food could be better."

Breakfast

28/100
10 reviews

"Breakfast can be improved."

Cleanliness

14/100
13 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 51/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

95/100
8 reviews

"Great location."

Service

56/100
5 reviews

"Service is adequate."

Vibe

44/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Room

31/100
10 reviews

"Badly-maintained rooms with poor beds."

Cleanliness

14/100
7 reviews

"Could use a good cleaning."

Rated 54/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Room

28/100
7 reviews

"Room needs to be improved."

Breakfast

23/100
5 reviews

"Breakfast can be improved."

Rated 58/100 based on reviews from couples.

""

Room

29/100
5 reviews

"Room needs to be improved."

Rated 53/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

96/100
5 reviews

"Great location."

Room

30/100
5 reviews

"Room needs to be improved."

Rated 45/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

96/100
31 reviews

"Great location."

Service

54/100
27 reviews

"Decent reception, with friendly but unprofessional staff."

Vibe

49/100
21 reviews

"Vibe is not too good. Hotel could use some updating. Stylish hotel."

Room

45/100
51 reviews

"Beds are alright, but rooms are badly-maintained with poor A/C and furniture." Large rooms but untidy and need updating.

Amenities

29/100
5 reviews

"Hotel buildings could use some improvement."

Breakfast

26/100
28 reviews

"Breakfast can be improved."

Food

20/100
16 reviews

"Food could be better. Bad side dishes."

Cleanliness

17/100
27 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 50/100 based on reviews from couples.

"Great location."

Location

96/100
9 reviews

"Great location."

Comfort

55/100
8 reviews

"Large rooms with average comfort and standard beds."

Service

54/100
6 reviews

"Service is adequate."

Vibe

47/100
9 reviews

"Vibe is not too good. Hotel could use some updating."

Room

38/100
13 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Rooms are spacious with standard beds.

Breakfast

21/100
7 reviews

"Breakfast can be improved."

Food

20/100
5 reviews

"Food could be better."

Cleanliness

14/100
6 reviews

"Rooms could be cleaner."

Rated 53/100 based on reviews from families.

""

Service

52/100
8 reviews

"Service is adequate."

Room

34/100
7 reviews

"Room needs to be improved."

Breakfast

25/100
6 reviews

"Breakfast can be improved."

Rated 50/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

95/100
32 reviews

"Good location, close to public transport."

Service

50/100
23 reviews

"Service could be improved." Service is welcoming, but housekeeping is not great.

Vibe

42/100
14 reviews

"Vibe is not too good. Hotel could use some updating."

Room

31/100
29 reviews

"Large but run-down rooms with inadequate bathrooms." Badly cleaned rooms and uncomfortable beds and furniture.

Amenities

29/100
9 reviews

"Hotel buildings could use some improvement."

Breakfast

25/100
22 reviews

"Breakfast can be improved."

Food

21/100
6 reviews

"Food could be better."

Cleanliness

14/100
19 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 50/100 based on reviews from couples.

"Terrific location."

Location

97/100
12 reviews

"Good location, close to public transport."

Service

50/100
7 reviews

"Service could be improved."

Vibe

45/100
5 reviews

"Vibe is not too good."

Room

30/100
9 reviews

"Poor maintenance in rooms and bathrooms."

Breakfast

24/100
9 reviews

"Breakfast can be improved."

Cleanliness

13/100
6 reviews

"Could use a good cleaning."

Rated 58/100 based on reviews from families.

"Terrific location."

Location

94/100
7 reviews

"Great location."

Room

28/100
8 reviews

"Rooms could be cleaner."

Cleanliness

17/100
6 reviews

"Rooms could be cleaner."

Rated 46/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Service

52/100
5 reviews

"Service is adequate."

Rated 53/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

97/100
11 reviews

"Good location, close to public transport."

Comfort

57/100
7 reviews

"Comfortable."

Service

50/100
11 reviews

"Service is adequate."

Room

35/100
12 reviews

"Poorly maintained rooms with low quality furniture."

Breakfast

24/100
9 reviews

"Breakfast can be improved."

Cleanliness

13/100
5 reviews

"Could use a good cleaning."

Rated 58/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Service

53/100
5 reviews

"Service is adequate."

Vibe

46/100
6 reviews

"Vibe is not too good."

Room

34/100
6 reviews

"Room needs to be improved."

Amenities

33/100
6 reviews

"Hotel buildings could use some improvement."

Rated 49/100 based on reviews from all travelers.

"Close to Gloucester Road. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

96/100
16 reviews

"Great location."

Service

49/100
26 reviews

"Service could be improved. Friendly service, and reception was okay."

Vibe

44/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

34/100
16 reviews

"Hotel buildings could use some improvement."

Room

31/100
28 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Rooms are spacious with standard beds.

Food

26/100
5 reviews

"Food could be better."

Breakfast

24/100
26 reviews

"Breakfast can be improved."

Cleanliness

15/100
15 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 50/100 based on reviews from couples.

"Great location."

Location

96/100
5 reviews

"Great location."

Service

48/100
8 reviews

"Service could be improved."

Room

27/100
9 reviews

"Poor beds in rooms needing some cleaning."

Breakfast

22/100
7 reviews

"Breakfast can be improved."

Cleanliness

15/100
7 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Based on reviews from the last 6 months

3.5
Fair
125 reviews
reviews
over time
September 2020
41 reviews
October 2020
33 reviews
November 2020
26 reviews
December 2020
15 reviews
January 2021
25 reviews
February 2021
8 reviews

Cleanliness

1.9/5 21 reviews

Rooms could be cleaner.

1.9/5 19 reviews

by TrustYou

Property description

A stay at The Cranley places you in the heart of London, within a 15-minute walk of Natural History Museum and Victoria and Albert Museum. This 4-star hotel is 0.9 mi (1.4 km) from Imperial College London and 0.9 mi (1.4 km) from Kensington Gardens.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.

Make yourself at home in one of the 39 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Natural History Museum - 0.9 km / 0.6 mi
Victoria and Albert Museum - 1.2 km / 0.7 mi
Science Museum - 1.3 km / 0.8 mi
Imperial College London - 1.4 km / 0.9 mi
Kensington Gardens - 1.4 km / 0.9 mi
Kensington High Street - 1.5 km / 0.9 mi
Royal Albert Hall - 1.6 km / 1 mi
Hyde Park - 1.8 km / 1.1 mi
Kensington Palace - 1.8 km / 1.1 mi
Harrods - 1.9 km / 1.2 mi
Stamford Bridge Stadium - 1.9 km / 1.2 mi
Saatchi Gallery - 2.2 km / 1.3 mi
Queensway - 2.4 km / 1.5 mi
Olympia Conference and Exhibition Centre - 2.4 km / 1.5 mi
Piccadilly - 2.9 km / 1.8 mi

The nearest airports are:
Heathrow Airport (LHR) - 22.8 km / 14.1 mi
London City Airport (LCY) - 21 km / 13 mi
Gatwick Airport (LGW) - 90.5 km / 56.2 mi
Luton Airport (LTN) - 56.2 km / 34.9 mi

The preferred airport for The Cranley is Heathrow Airport (LHR).

Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional features at this hotel include babysitting/childcare (surcharge), a fireplace in the lobby, and discounted use of a nearby fitness facility.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Reception hall
  • Free reception
  • Free wired Internet
  • Limo or Town Car service available
  • Free WiFi
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Fireplace in lobby
  • Luggage storage
  • Restaurant
  • Multilingual staff
  • Number of buildings/towers - 3
  • Total number of rooms - 39
  • Number of floors - 6
  • No cribs (infant beds) available
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Library
  • Bar/lounge
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Use of nearby fitness center (discount)
  • Elevator
  • Computer station
  • Terrace
  • Concierge services

Airport & shuttle information

London Heathrow Airport, 18 milesLondon Gatwick Airport,

Is there an airport shuttle? Sorry but no airport shuttle is available.

Pet friendly?

Pets not allowed

THE PROPERTY DOES NOT ALLOW PETS. GUIDE DOGS ONLY.

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 9.95 per person (approximately)
  • Nearby parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for dinner.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for dinner

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

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