Cranley Hotel London

10 Bina Gardens, London, ENGLAND SW50LA GB
View map Reservations: +44 808 164 1057
4.0 Star property
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07/06/2022 - 07/07/2022
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 42/100 based on reviews from all travelers.

"Close to Gloucester Road. Located near shopping areas and has easy access to public transportation. Inadequate rooms with subpar service. Vibe is not too good."

Location

95/100
254 reviews

"Great location, near nice bars and restaurants." Fairly accessible by car and close to public transport.

Service

49/100
389 reviews

"Friendly but otherwise subpar service." Average reception and service professionalism is typical. Housekeeping and management are lacking. Booking process should be better organized. Room service could have been improved.

WiFi

49/100
18 reviews

"Wifi quality could be improved."

Vibe

48/100
151 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish. Entrance area is not particularly attractive. Luxurious Hotel.

Comfort

47/100
291 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking." Spacious rooms and bathrooms.

Room

30/100
625 reviews

"Guests complain about maintenance, furnishing, TV's, and views." Spacious but not particularly clean rooms, and poorly rated beds. Bathrooms are large but with substandard cleaning. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Food

26/100
93 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Affordable food with adequate dessert & fruits.

Amenities

21/100
216 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Architecture not so nice.

Breakfast

18/100
253 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

10/100
368 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Bar

6/100
10 reviews

"Bar could improve."

Rated 33/100 based on reviews from couples.

"Spacious bathroom."

Location

98/100
83 reviews

"Good location, close to public transport." Good restaurants & bars in the area.

Vibe

43/100
47 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish. Entrance area is not particularly attractive.

Service

43/100
101 reviews

"Guests complain about the professionalism of the staff and management." Friendly service, and reception was okay.

Room

30/100
202 reviews

"Large rooms but maintenance and A/C are lacking." Untidy rooms with bad beds, TV's, furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

Food

25/100
39 reviews

"Food could be better. Poor menu, especially in side dishes."

Amenities

19/100
67 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Architecture not so nice.

Breakfast

15/100
108 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

9/100
125 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 40/100 based on reviews from solo travelers.

"Terrific location."

Location

94/100
52 reviews

"Great location."

Service

57/100
81 reviews

"Management and reception are decent and somewhat professional." Service is welcoming, but housekeeping is not great.

Comfort

47/100
54 reviews

"Spacious but uncomfortable rooms with poor beds and A/C."

Vibe

47/100
27 reviews

"Atmosphere is friendly but the vibe is low." Hotel could be more stylish. Hotel could use some updating.

WiFi

37/100
6 reviews

"Complaints about WiFi."

Room

30/100
110 reviews

"Poorly maintained rooms with subpar beds and furniture, and inadequate A/C." Large but poorly cleaned rooms and bathrooms. Shower can be a problem.

Food

22/100
11 reviews

"Food could be better."

Amenities

21/100
46 reviews

"Hotel buildings could use some improvement." Elevator in need of updating. Architecture not so nice.

Breakfast

19/100
38 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

7/100
50 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 38/100 based on reviews from families.

"Fair breakfast prices."

Location

92/100
36 reviews

"Great location."

Service

46/100
44 reviews

"Service could be improved. Friendly service, and reception was okay."

Vibe

38/100
14 reviews

"Vibe is not too good. Hotel could use some updating."

Room

32/100
60 reviews

"Large rooms but maintenance and A/C are lacking." Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Food

24/100
10 reviews

"Food could be better."

Amenities

19/100
24 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Breakfast

17/100
37 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

11/100
39 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 49/100 based on reviews from business travelers.

"Terrific location."

Location

94/100
17 reviews

"Great location."

Service

54/100
29 reviews

"Friendly service and acceptable reception."

Room

37/100
42 reviews

"Poorly maintained rooms with subpar beds and furniture, and inadequate A/C." Large but poorly cleaned rooms and bathrooms.

Vibe

36/100
9 reviews

"Vibe is not too good. Hotel could use some updating."

Food

27/100
6 reviews

"Food could be better."

Amenities

23/100
16 reviews

"Hotel buildings could use some improvement."

Breakfast

20/100
13 reviews

"Breakfast can be improved."

Cleanliness

16/100
25 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 22/100 based on reviews from all travelers.

"Close to Gloucester Road. Located near shopping areas and has easy access to public transportation. Inadequate rooms with subpar service. Vibe is not too good."

Location

94/100
9 reviews

"Great location."

Service

51/100
6 reviews

"Service is adequate."

Room

18/100
16 reviews

"Untidy, poorly-kept rooms with poor furniture and bathrooms."

Breakfast

16/100
7 reviews

"Breakfast can be improved."

Cleanliness

8/100
12 reviews

"Rooms could be cleaner."

Rated 38/100 based on reviews from all travelers.

"Close to Gloucester Road. Located near shopping areas and has easy access to public transportation. Inadequate rooms with subpar service. Vibe is not too good."

Location

96/100
215 reviews

"Great location, near nice bars and restaurants." Fairly accessible by car and close to public transport.

Vibe

51/100
118 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Entrance area is not particularly attractive. Luxurious Hotel.

WiFi

49/100
18 reviews

"Wifi quality could be improved."

Service

47/100
350 reviews

"Guests complain about the professionalism of the staff and management." Friendly service, and reception was okay. Booking process should be better organized. Room service could have been improved.

Room

32/100
551 reviews

"Guests complain about maintenance, furnishing, TV's, and views." Big rooms, although there are complaints about cleanliness. Bathrooms are large but with substandard cleaning. Old rooms with poor beds, minibars, and A/C. Shower can be a problem.

Food

30/100
78 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Affordable food with adequate dessert & fruits.

Amenities

22/100
198 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Architecture not so nice.

Breakfast

18/100
208 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

11/100
315 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Bar

6/100
10 reviews

"Bar could improve."

Rated 33/100 based on reviews from couples.

"Spacious bathroom."

Location

98/100
72 reviews

"Good location, close to public transport." Good restaurants & bars in the area.

Service

47/100
89 reviews

"Guests complain about the professionalism of the staff and management." Friendly service, and reception was okay.

Vibe

42/100
34 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish. Entrance area is not particularly attractive.

Room

31/100
178 reviews

"Poor A/D and televisions in poorly cleaned and maintained rooms." Furnishings leave something to be desired, as does the cleanliness of the rooms. Spacious rooms. Shower can be a problem.

Food

27/100
32 reviews

"Food could be better. Poor menu, especially in side dishes."

Amenities

19/100
61 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Architecture not so nice.

Breakfast

17/100
89 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

11/100
105 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 41/100 based on reviews from solo travelers.

"Terrific location."

Location

95/100
43 reviews

"Great location."

Service

53/100
75 reviews

"Management and reception are decent and somewhat professional." Service is welcoming, but housekeeping is not great.

Vibe

47/100
18 reviews

"Vibe is not too good. Hotel is relatively stylish." Hotel could use some updating.

WiFi

37/100
6 reviews

"Complaints about WiFi."

Room

33/100
95 reviews

"Spacious rooms but not well-kept, with subpar beds and furniture." Bad bathrooms with deficient A/C and inadequately clean rooms. Shower can be a problem.

Food

24/100
8 reviews

"Food could be better."

Amenities

22/100
42 reviews

"Hotel buildings could use some improvement." Elevator in need of updating. Architecture not so nice.

Breakfast

17/100
29 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

9/100
41 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 42/100 based on reviews from families.

"Fair breakfast prices."

Location

94/100
26 reviews

"Great location."

Service

45/100
32 reviews

"Service could be improved. Friendly service, and reception was okay."

Vibe

38/100
9 reviews

"Vibe is not too good. Hotel could use some updating."

Room

36/100
44 reviews

"Spacious rooms but not well-kept, with subpar beds and furniture." Bad bathrooms with deficient A/C and inadequately clean rooms.

Food

25/100
9 reviews

"Food could be better."

Amenities

18/100
20 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Breakfast

17/100
28 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

9/100
27 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 45/100 based on reviews from business travelers.

"Terrific location."

Location

94/100
15 reviews

"Great location."

Service

53/100
27 reviews

"Friendly service and acceptable reception."

Vibe

38/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Room

36/100
40 reviews

"Poorly maintained rooms with subpar beds and furniture, and inadequate A/C." Large but poorly cleaned rooms and bathrooms.

Food

30/100
5 reviews

"Food could be better."

Amenities

23/100
14 reviews

"Hotel buildings could use some improvement."

Breakfast

20/100
10 reviews

"Breakfast can be improved."

Cleanliness

17/100
24 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 36/100 based on reviews from all travelers.

"Close to Gloucester Road. Located near shopping areas and has easy access to public transportation. Inadequate rooms with subpar service. Vibe is not too good."

Room

27/100
5 reviews

"Room needs to be improved."

Breakfast

18/100
5 reviews

"Breakfast can be improved."

Rated 36/100 based on reviews from all travelers.

"Close to Gloucester Road. Located near shopping areas and has easy access to public transportation. Inadequate rooms with subpar service. Vibe is not too good."

Location

95/100
7 reviews

"Great location."

Service

50/100
5 reviews

"Service is adequate."

Vibe

47/100
5 reviews

"Vibe is not too good."

Room

26/100
10 reviews

"Poor rooms and bathrooms."

Rated 26/100 based on reviews from all travelers.

"Close to Gloucester Road. Located near shopping areas and has easy access to public transportation. Inadequate rooms with subpar service. Vibe is not too good."

Location

96/100
5 reviews

"Great location."

Service

43/100
10 reviews

"Service could be improved."

Vibe

42/100
7 reviews

"Vibe is not too good."

Room

23/100
13 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Breakfast

16/100
7 reviews

"Breakfast can be improved."

Cleanliness

10/100
10 reviews

"Rooms could be cleaner."

Rated 27/100 based on reviews from all travelers.

"Close to Gloucester Road. Located near shopping areas and has easy access to public transportation. Inadequate rooms with subpar service. Vibe is not too good."

Vibe

39/100
6 reviews

"Vibe is not too good. Hotel could use some updating."

Room

19/100
10 reviews

"Rooms could be cleaner."

Breakfast

16/100
6 reviews

"Breakfast can be improved."

Cleanliness

9/100
9 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property description

A stay at Cranley Hotel London places you in the heart of London, within a 15-minute walk of Cromwell Road and Natural History Museum. This 4-star hotel is 0.6 mi (1 km) from Imperial College London and 0.7 mi (1.2 km) from Victoria and Albert Museum.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.

Make yourself at home in one of the 39 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cromwell Road - 0.4 km / 0.3 mi
Natural History Museum - 1 km / 0.6 mi
Imperial College London - 1 km / 0.6 mi
Victoria and Albert Museum - 1.2 km / 0.7 mi
Science Museum - 1.3 km / 0.8 mi
Kensington Gardens - 1.4 km / 0.9 mi
Kensington High Street - 1.5 km / 0.9 mi
Royal Albert Hall - 1.6 km / 1 mi
Hyde Park - 1.7 km / 1.1 mi
Stamford Bridge Stadium - 1.9 km / 1.2 mi
Harrods - 1.9 km / 1.2 mi
Kensington Palace - 2 km / 1.2 mi
Sloane Square - 2.1 km / 1.3 mi
Hyde Park Corner - 2.8 km / 1.7 mi
Piccadilly - 2.9 km / 1.8 mi

The nearest airports are:
Heathrow Airport (LHR) - 22.9 km / 14.2 mi
London City Airport (LCY) - 19 km / 11.8 mi
Gatwick Airport (LGW) - 90.6 km / 56.3 mi
Luton Airport (LTN) - 56.2 km / 34.9 mi

Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a fireplace in the lobby, and discounted use of a nearby fitness facility.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Reception hall
  • Free reception
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Fireplace in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 3
  • Total number of rooms - 39
  • Number of floors - 6
  • No cribs (infant beds) available
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Library
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Laundry facilities
  • Use of nearby fitness center (discount)
  • Elevator
  • Computer station
  • Terrace
  • Concierge services

Airport & shuttle information

London Heathrow Airport, 18 milesLondon Gatwick Airport,

Is there an airport shuttle? Sorry but no airport shuttle is available.

Pet friendly?

Pets not allowed

THE PROPERTY DOES NOT ALLOW PETS. GUIDE DOGS ONLY.

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 9.95 per person (approximately)
  • Nearby parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for dinner.

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for dinner

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

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