Holiday Inn Express London Royal Docks Docklands An Ihg Hotel

1 Silvertown Way, London E16 1EA GB
View map Reservations: +44 808 164 1057
3.0 Star property In London (Docklands)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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07/06/2022 - 07/07/2022
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Holiday Inn Express London Royal Docks Docklands An Ihg Hotel

Below are the verified reviews from guests that we have booked in recently:
"Perfect one nice gut sleep over."
Overall score4.0/ 5
Stayed one night after a wedding, we were allowed to check in early to change. Comfy bed ans family room good value.
(Individual traveller, booked 1 room), from GB flag
26-Jun-2021 Verified review, stayed from Fri Jun 25 to Sat Jun 26 2021 at a £129.05 average nightly rate.
"Everything was as expected just a couple of bulbs missing in the room which made it dark."
Overall score4.0/ 5
Everything as expected just a couple of bulbs missing in the room which made it very dark.
(Group coordinator, booked 3 room(s)), from GB flag
22-Dec-2019 Verified review, stayed from Fri Dec 20 to Sun Dec 22 2019 at a £64.36 average nightly rate.

Summary of verified reviews

Rated 80/100 based on reviews from all travelers.

Good romantic hotel. Close to Central London. Close to parking areas and public transportation.

Bar

100/100
17 reviews

Bar is awesome.

Location

90/100
434 reviews

Great location. Close to public transport and the train. So-so car access and parking. Reasonably central, close to sightseeing and shopping. Parking should be cheaper.

Service

87/100
425 reviews

Service is professional and friendly. Average wait staff and housekeeping.

WiFi

83/100
16 reviews

Good internet service. Average wifi quality.

Cleanliness

62/100
262 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Breakfast

60/100
371 reviews

Affordable, fairly tasty breakfasts.

Room

54/100
531 reviews

Room cleanliness is acceptable. Small, poorly maintained rooms with subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem. Good kitchenette.

Vibe

41/100
56 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Pleasant entrance area. Nice for romantic trips. Good choice for a city trip.

Food

28/100
100 reviews

Bad overall dining experience with a bad menu. Guests disliked the pork dishes, desserts, and fruits. Side dishes and vegetables are not well rated. Poor vegetarian & vegan dishes. Pizza is ok.

Rated 77/100 based on reviews from families.

Bar is awesome. Train station is close.

Bar

100/100
5 reviews

Bar is awesome.

Location

91/100
189 reviews

Great location. Close to public transport and the train. So-so car access and parking. Reasonably central, close to sightseeing and shopping. Parking should be cheaper.

Service

90/100
191 reviews

Service is professional and friendly.

WiFi

75/100
5 reviews

Good wifi quality.

Breakfast

64/100
179 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

64/100
122 reviews

Quite clean. Bathroom needs cleaning.

Room

51/100
234 reviews

Room is all right. Small, poorly maintained and cleaned with subpar furnishing. Old rooms with poor beds, minibars, and A/C. Shower can be a problem.

Vibe

35/100
21 reviews

Vibe is not too good. Hotel could use some updating.

Comfort

29/100
145 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Food

23/100
44 reviews

Food and menu are not highly reviewed. Desserts, fruits and sides are poorly reviewed. Poor vegetarian & vegan dishes.

Rated 75/100 based on reviews from couples.

Wonderful sightseeing. Clean hotel facilities.

Location

89/100
88 reviews

Great location with excellent sightseeing. Decent, but pricey, parking. Close to public transport.

Service

85/100
74 reviews

Friendly service and great reception.

Breakfast

55/100
70 reviews

Breakfast is average.

Room

52/100
99 reviews

Room is all right. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Tiny, dirty rooms with bad televisions and air conditioning. Shower can be a problem.

Cleanliness

50/100
46 reviews

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

Vibe

35/100
5 reviews

Vibe is not too good.

Food

24/100
18 reviews

Food could be better. Pork dishes are not good.

Rated 74/100 based on reviews from solo travelers.

Professional service.

Service

89/100
24 reviews

Fantastic service.

Location

89/100
25 reviews

Great location.

Cleanliness

63/100
15 reviews

Room cleanliness is acceptable.

Breakfast

57/100
18 reviews

Breakfast is average.

Room

56/100
34 reviews

Rooms are clean, but poorly maintained with uncomfortable beds and substandard bathrooms.

Vibe

35/100
6 reviews

Vibe is not too good.

Food

28/100
5 reviews

Food could be better.

Rated 74/100 based on reviews from business travelers.

Good internet service.

Location

88/100
20 reviews

Good location, close to public transport. Average parking.

Service

85/100
20 reviews

Friendly service, and reception was okay.

Cleanliness

62/100
12 reviews

Room cleanliness is acceptable.

Breakfast

56/100
12 reviews

Breakfast is average.

Room

48/100
22 reviews

Rooms and bathrooms are clean enough, but still lacking.

Food

28/100
8 reviews

Food could be better.

Rated 74/100 based on reviews from all travelers.

Good romantic hotel. Close to Central London. Close to parking areas and public transportation.

Location

86/100
8 reviews

Good location, close to public transport.

Service

84/100
10 reviews

Friendly service.

Breakfast

63/100
9 reviews

Breakfast is average.

Cleanliness

62/100
5 reviews

Quite clean.

Room

50/100
13 reviews

Typical rooms, but substandard beds.

Comfort

41/100
7 reviews

Not very comfortable, with poor beds.

Rated 75/100 based on reviews from families.

Fantastic service. Great location.

Location

87/100
7 reviews

Good location, close to public transport.

Service

83/100
7 reviews

Friendly service.

Breakfast

63/100
7 reviews

Breakfast is average.

Room

51/100
10 reviews

Typical rooms, but substandard beds.

Comfort

42/100
5 reviews

Not very comfortable, with poor beds.

Rated 75/100 based on reviews from all travelers.

Good romantic hotel. Close to Central London. Close to parking areas and public transportation.

Bar

100/100
17 reviews

Bar is awesome.

Location

91/100
389 reviews

Great location. Close to public transport and the train. So-so car access and parking. Reasonably central, close to sightseeing and shopping. Parking should be cheaper.

Service

87/100
394 reviews

Professional and friendly service and restaurant service.

WiFi

82/100
14 reviews

Good internet service. Average wifi quality.

Breakfast

61/100
332 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

60/100
241 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

53/100
475 reviews

Small rooms with poorly cleaned bathrooms and subpar beds, but decent cleanliness in the room. Old, poorly maintained rooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Vibe

41/100
47 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area.

Food

31/100
85 reviews

Food and menu are not highly reviewed. Guests disliked the pork dishes, desserts, and fruits. Side dishes and vegetables are not well rated. Poor vegetarian & vegan dishes. Pizza is ok.

Rated 75/100 based on reviews from families.

Great shopping. Train station is close.

Bar

100/100
5 reviews

Bar is awesome.

Location

92/100
153 reviews

Great location. Close to public transport and the train. So-so car access and parking. Parking should be cheaper.

Service

90/100
167 reviews

Service is professional and friendly.

Breakfast

65/100
150 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

63/100
109 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

51/100
197 reviews

Room cleanliness is acceptable. Guests complained about the beds, room size, and cleaning and maintenance. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

Vibe

36/100
17 reviews

Vibe is not too good. Hotel could use some updating.

Comfort

29/100
124 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Food

25/100
30 reviews

Food and menu are not highly reviewed. Poor vegetarian & vegan dishes.

Rated 75/100 based on reviews from couples.

Wonderful sightseeing.

Location

89/100
86 reviews

Great location with excellent sightseeing. Decent, but pricey, parking. Close to public transport.

Service

84/100
73 reviews

Friendly service and great reception.

Breakfast

58/100
67 reviews

Breakfast is average.

Cleanliness

50/100
45 reviews

Bathrooms and rooms are untidy. Clean hotel facilities.

Room

49/100
95 reviews

Poorly maintained, little room with inadequate air conditioners and televisions. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Vibe

35/100
5 reviews

Vibe is not too good.

Food

25/100
17 reviews

Food could be better. Pork dishes are not good.

Rated 73/100 based on reviews from solo travelers.

Professional service.

Service

89/100
22 reviews

Fantastic service.

Location

89/100
24 reviews

Great location.

Cleanliness

62/100
14 reviews

Room cleanliness is acceptable.

Breakfast

57/100
17 reviews

Breakfast is average.

Room

55/100
32 reviews

Rooms are clean, but poorly maintained with uncomfortable beds and substandard bathrooms.

Vibe

35/100
5 reviews

Vibe is not too good.

Food

28/100
5 reviews

Food could be better.

Rated 75/100 based on reviews from business travelers.

Good internet service.

Location

88/100
19 reviews

Good location, close to public transport. Average parking.

Service

85/100
20 reviews

Friendly service, and reception was okay.

Cleanliness

62/100
12 reviews

Room cleanliness is acceptable.

Breakfast

56/100
12 reviews

Breakfast is average.

Room

49/100
21 reviews

Rooms and bathrooms are clean enough, but still lacking.

Food

28/100
8 reviews

Food could be better.

Rated 73/100 based on reviews from all travelers.

Good romantic hotel. Close to Central London. Close to parking areas and public transportation.

Location

91/100
6 reviews

Great location.

Service

89/100
5 reviews

Friendly service.

Cleanliness

67/100
5 reviews

Quite clean.

Breakfast

57/100
7 reviews

Breakfast is average.

Room

47/100
10 reviews

Guests complain about the rooms and subpar beds.

Comfort

34/100
7 reviews

Not very comfortable, with poor beds.

Rated 79/100 based on reviews from all travelers.

Good romantic hotel. Close to Central London. Close to parking areas and public transportation.

Rated 76/100 based on reviews from all travelers.

Good romantic hotel. Close to Central London. Close to parking areas and public transportation.

Location

91/100
9 reviews

Good location, close to public transport.

Breakfast

56/100
5 reviews

Breakfast is average.

Room

52/100
8 reviews

Room is all right.

Comfort

44/100
5 reviews

More comfort would be nice.

Rated 76/100 based on reviews from families.

Great location.

Location

91/100
7 reviews

Good location, close to public transport.

Room

45/100
5 reviews

Room needs to be improved.

Rated 80/100 based on reviews from all travelers.

Good romantic hotel. Close to Central London. Close to parking areas and public transportation.

Location

90/100
9 reviews

Great location.

Breakfast

61/100
5 reviews

Breakfast is average.

Room

46/100
10 reviews

Small rooms, complaints about the beds.

Comfort

34/100
9 reviews

Uncomfortable, cramped rooms, with poor beds.

Rated 80/100 based on reviews from families.

Great location.

Location

90/100
8 reviews

Great location.

Room

46/100
8 reviews

Rooms could be larger.

Comfort

33/100
7 reviews

Small and uncomfortable rooms.

Rated 78/100 based on reviews from all travelers.

Good romantic hotel. Close to Central London. Close to parking areas and public transportation.

Location

92/100
5 reviews

Great location.

Review Semantics by TrustYou

Property description

With a stay at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel in London (Docklands), you'll be a 2-minute drive from Excel Exhibition Centre and 7 minutes from London Stadium. This eco-friendly hotel is 3.9 mi (6.2 km) from O2 Arena and 5 mi (8 km) from Tower of London.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily.

Make yourself at home in one of the 136 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Excel Exhibition Centre - 1.9 km / 1.2 mi
O2 Arena - 3.1 km / 1.9 mi
Queen Elizabeth Olympic Park - 3.9 km / 2.4 mi
London Stadium - 4.1 km / 2.5 mi
Westfield Stratford City - 4.3 km / 2.7 mi
Brick Lane - 6.2 km / 3.8 mi
Financial District - 6.9 km / 4.3 mi
The Gherkin - 7.8 km / 4.8 mi
Tower of London - 8 km / 5 mi
Tower Bridge - 8.3 km / 5.1 mi
Borough Market - 8.4 km / 5.2 mi
Museum of London - 8.4 km / 5.2 mi
HMS Belfast - 8.7 km / 5.4 mi
Liverpool Street - 8.7 km / 5.4 mi
The Strand - 9.4 km / 5.8 mi

The nearest airports are:
London City Airport (LCY) - 3.7 km / 2.3 mi
Heathrow Airport (LHR) - 103 km / 64 mi
Gatwick Airport (LGW) - 80.9 km / 50.3 mi
Stansted Airport (STN) - 53.9 km / 33.5 mi
Luton Airport (LTN) - 83.2 km / 51.7 mi

The preferred airport for Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel is London City Airport (LCY).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

Green sustainability

Yes.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Free full breakfast
  • Wheelchair-accessible path to elevator
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Assistive listening devices available
  • In-room accessibility
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Luggage storage
  • Total number of rooms - 136
  • Number of floors - 4
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Computer station

Airport & shuttle information

London City Airport, 10 mins by public transport

Local shuttle info: n/a

Breakfast information

Breakfast is included in all our rates.This is a continental buffet breakfast with hot options (scrambled eggs, baked beans, sausages and bacon)

Pet friendly?

Pets not allowed

Only guide dogs

Parking information

£15 for 24 hours

Internet/Wi-Fi

free of charge

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and dinner.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Hotel currently follows the IHG Way of Clean 5S (five steps). This inlcude 5 steps which focuses on the frequency of cleaning procedures, accurancy of cleaning touch points and key drivers, usage of correct cleaning and disinfecting products in the guest room and lobby area. Hotel follows social distancing guidance in the lobby, elevators and guest are being asked to wear necessary face mask protection. the lobby area is cleaned every day and all touch points are being disinfected every 1h or every 30 min during a pick time. Staff and housekeeping wears specific protection and social distancing measures are putted into place.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 72 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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