Holiday Inn Express London Royal Docks Docklands An Ihg Hotel

1 Silvertown Way, London E16 1EA GB
View map Reservations: +44 808 164 1057
3.0 Star property In London (Docklands)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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12/09/2021 - 12/10/2021
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Holiday Inn Express London Royal Docks Docklands

Below are the verified reviews from guests that we have booked in recently:
"Perfect one nice gut sleep over."
Overall score4.0/ 5
Stayed one night after a wedding, we were allowed to check in early to change. Comfy bed ans family room good value.
(Individual traveller, booked 1 room), from GB flag
26-Jun-2021 Verified review, stayed from Fri Jun 25 to Sat Jun 26 2021 at a £129.05 average nightly rate.
"Everything was as expected just a couple of bulbs missing in the room which made it dark."
Overall score4.0/ 5
Everything as expected just a couple of bulbs missing in the room which made it very dark.
(Group coordinator, booked 3 room(s)), from GB flag
22-Dec-2019 Verified review, stayed from Fri Dec 20 to Sun Dec 22 2019 at a £64.36 average nightly rate.

Summary of verified reviews

Rated 75/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Location

90/100
373 reviews

"Great location. Close to public transport and the train." Good car access, but so-so parking. Great sightseeing and not far from the city centre. Standard parking prices.

WiFi

85/100
13 reviews

"Good internet service. Average wifi quality."

Service

84/100
392 reviews

"Efficient, friendly service with a nice reception." Decent housekeeping, but poor restaurant service. Room service could have been improved.

Breakfast

63/100
349 reviews

"Affordable, fairly tasty breakfasts."

Room

53/100
461 reviews

"Outdated, small, but decent rooms, and okay views." Rooms are poorly maintained and cleaned, with poorly rated beds. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Cleanliness

52/100
202 reviews

"Rooms and bathrooms inadequately cleaned."

Vibe

38/100
59 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Nice for romantic trips. Good choice for a city trip.

Food

32/100
78 reviews

"Poorly rated food, particularly desserts." Poor menu, especially in side dishes. Poor vegetarian & vegan dishes. Pizza is not the best. Pork dishes are not good.

Rated 72/100 based on reviews from families.

"Terrific location. Great service."

Location

90/100
132 reviews

"Good location, more or less central." Close to public transport and the train. Good car access, but so-so parking. Standard parking prices.

Service

87/100
143 reviews

"Professional, friendly service, good reception, and decent housekeeping."

WiFi

78/100
6 reviews

"Good internet service. Average wifi quality."

Breakfast

59/100
142 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

52/100
71 reviews

"Rooms and bathrooms inadequately cleaned. Clean hotel facilities."

Room

46/100
157 reviews

"Small, outdated rooms in need of better maintenance." Poor beds and room cleanliness. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Comfort

34/100
97 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Vibe

33/100
19 reviews

"Vibe is not too good. Hotel could use some updating."

Food

27/100
32 reviews

"Food and menu are not highly reviewed."

Rated 72/100 based on reviews from couples.

"Wonderful sightseeing. Fair breakfast prices."

Location

91/100
104 reviews

"Great location. Close to public transport and the train." Excellent parking and car access. Standard parking prices.

Service

75/100
78 reviews

"Fantastic service."

Breakfast

68/100
89 reviews

"Affordable, fairly tasty breakfasts."

Room

55/100
126 reviews

"Average rooms with standard beds." Small, poorly cleaned and maintained rooms with inadequate A/C. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

Cleanliness

45/100
53 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Vibe

35/100
10 reviews

"Vibe is not too good."

Food

34/100
15 reviews

"Food could be better."

Rated 72/100 based on reviews from solo travelers.

"Location is great. Great service."

Location

88/100
17 reviews

"Great location."

Service

85/100
18 reviews

"Fantastic service."

Breakfast

57/100
16 reviews

"Breakfast is average."

Cleanliness

51/100
12 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

48/100
26 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Vibe

28/100
7 reviews

"Vibe is not too good."

Rated 76/100 based on reviews from business travelers.

"Professional service. Great reception."

Location

88/100
16 reviews

"Great location with good parking availability."

Service

83/100
13 reviews

"Friendly service."

Breakfast

64/100
9 reviews

"Breakfast is average."

Cleanliness

53/100
10 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

44/100
17 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Rated 76/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Location

91/100
10 reviews

"Great location."

Service

86/100
9 reviews

"Fantastic service."

Breakfast

63/100
12 reviews

"Breakfast is average."

Room

52/100
10 reviews

"Room is all right."

Cleanliness

51/100
5 reviews

"Quite clean."

Comfort

46/100
5 reviews

"More comfort would be nice."

Food

29/100
5 reviews

"Food could be better."

Rated 74/100 based on reviews from families.

"Great location. Fantastic service."

Location

91/100
7 reviews

"Great location."

Service

84/100
5 reviews

"Fantastic service."

Breakfast

63/100
8 reviews

"Breakfast is average."

Room

51/100
6 reviews

"Room is all right."

Food

29/100
5 reviews

"Food could be better."

Rated 70/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Location

90/100
299 reviews

"Great location. Close to public transport and the train." Good car access, but so-so parking. Standard parking prices. Great sightseeing and not far from the city centre.

Service

84/100
329 reviews

"Friendly service in reception, but less friendly in the restaurant."

WiFi

83/100
9 reviews

"Good internet service. Average wifi quality."

Breakfast

62/100
269 reviews

"Affordable, fairly tasty breakfasts."

Room

52/100
394 reviews

"So-so rooms with acceptable views." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Small, insufficiently clean, old rooms and poor minibars. A/C and TV are subpar. Shower can be a problem.

Cleanliness

51/100
180 reviews

"Rooms and bathrooms inadequately cleaned."

Vibe

35/100
42 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish.

Food

32/100
61 reviews

"Food and menu are not highly reviewed." Guests disliked the pork dishes, desserts, and fruits. Poor vegetarian & vegan dishes. Pizza is not the best.

Rated 68/100 based on reviews from families.

"Good internet service."

Location

91/100
92 reviews

"Great location. Close to public transport and the train." Average parking. Standard parking prices.

Service

87/100
108 reviews

"Efficient, friendly service with a nice reception."

Breakfast

58/100
97 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

52/100
61 reviews

"Rooms and bathrooms inadequately cleaned. Clean hotel facilities."

Room

45/100
127 reviews

"Small, outdated rooms in need of better maintenance." Poor beds and room cleanliness. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Vibe

33/100
12 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

31/100
78 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Food

27/100
19 reviews

"Food could be better."

Rated 69/100 based on reviews from couples.

"Wonderful sightseeing. Train station is close."

Location

92/100
87 reviews

"Great location. Close to public transport and the train." Accessible parking. Standard parking prices.

Service

75/100
68 reviews

"Fantastic service."

Breakfast

66/100
76 reviews

"Affordable, fairly tasty breakfasts."

Room

53/100
108 reviews

"Average rooms with standard beds." Small, poorly cleaned and maintained rooms with inadequate A/C. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

Cleanliness

44/100
48 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Food

34/100
15 reviews

"Food could be better."

Vibe

31/100
6 reviews

"Vibe is not too good."

Rated 68/100 based on reviews from solo travelers.

"Terrific location. Great service."

Location

90/100
16 reviews

"Great location."

Service

85/100
18 reviews

"Fantastic service."

Breakfast

57/100
15 reviews

"Breakfast is average."

Cleanliness

51/100
11 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

48/100
24 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Amenities

40/100
8 reviews

"Hotel buildings could use some improvement."

Vibe

28/100
7 reviews

"Vibe is not too good."

Rated 69/100 based on reviews from business travelers.

"Great reception."

Location

88/100
13 reviews

"Great location with good parking availability."

Service

83/100
12 reviews

"Friendly service."

Breakfast

62/100
6 reviews

"Breakfast is average."

Cleanliness

53/100
10 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

45/100
16 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Rated 81/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Location

90/100
10 reviews

"Good location, close to public transport."

Service

84/100
9 reviews

"Friendly service."

Breakfast

62/100
10 reviews

"Breakfast is average."

Room

49/100
9 reviews

"Room needs to be improved."

Comfort

47/100
5 reviews

"More comfort would be nice."

Rated 65/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Location

89/100
14 reviews

"Good location, close to public transport."

Service

85/100
7 reviews

"Friendly service."

Breakfast

63/100
9 reviews

"Breakfast is average."

Room

41/100
11 reviews

"Poor rooms and bathrooms."

Rated 72/100 based on reviews from families.

"Great location."

Location

89/100
9 reviews

"Good location, close to public transport."

Breakfast

62/100
5 reviews

"Breakfast is average."

Room

40/100
5 reviews

"Room needs to be improved."

Rated 79/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Location

88/100
20 reviews

"Good location, close to public transport."

Service

83/100
21 reviews

"Service is professional and friendly."

Breakfast

66/100
24 reviews

"Breakfast is average."

Cleanliness

57/100
6 reviews

"Quite clean."

Room

48/100
17 reviews

"Rooms are subpar, but beds are decent."

Vibe

37/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 76/100 based on reviews from families.

"Friendly service. Great location."

Location

89/100
12 reviews

"Good location, close to public transport."

Service

85/100
12 reviews

"Friendly service."

Breakfast

65/100
16 reviews

"Breakfast is average."

Room

46/100
7 reviews

"Room needs to be improved."

Rated 77/100 based on reviews from couples.

"Fantastic service. Great location."

Location

89/100
6 reviews

"Great location."

Service

83/100
5 reviews

"Fantastic service."

Room

47/100
6 reviews

"Room needs to be improved."

Rated 77/100 based on reviews from all travelers.

"Good romantic hotel. Close to Central London. Close to parking areas and public transportation."

Location

87/100
8 reviews

"Great location."

Breakfast

65/100
8 reviews

"Breakfast is average."

Review Semantics by TrustYou

Property description

With a stay at Holiday Inn Express London-Royal Docks, Docklands in London (Docklands), you'll be a 2-minute drive from Excel Exhibition Centre and 7 minutes from London Stadium. This hotel is 3 mi (4.8 km) from Queen Elizabeth Olympic Park and 3.3 mi (5.3 km) from Westfield Stratford City.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express London-Royal Docks, Docklands. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily.

Make yourself at home in one of the 136 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Excel Exhibition Centre - 1.9 km / 1.2 mi
O2 Arena - 3 km / 1.8 mi
Queen Elizabeth Olympic Park - 3.9 km / 2.4 mi
London Stadium - 4.1 km / 2.5 mi
Westfield Stratford City - 4.4 km / 2.7 mi
Brick Lane - 6.2 km / 3.8 mi
Victoria Park - 6.6 km / 4.1 mi
Tower of London - 6.7 km / 4.2 mi
Financial District - 6.8 km / 4.3 mi
Tower Bridge - 7 km / 4.4 mi
Sky Garden - 7.4 km / 4.6 mi
London Bridge - 8.3 km / 5.1 mi
HMS Belfast - 8.3 km / 5.2 mi
Museum of London - 8.4 km / 5.2 mi
The Shard - 8.4 km / 5.2 mi

The nearest airports are:
London City Airport (LCY) - 3.6 km / 2.3 mi
Heathrow Airport (LHR) - 37.6 km / 23.4 mi
Gatwick Airport (LGW) - 74.9 km / 46.6 mi
Stansted Airport (STN) - 53.9 km / 33.5 mi
Luton Airport (LTN) - 82.8 km / 51.5 mi

The preferred airport for Holiday Inn Express London-Royal Docks, Docklands is London City Airport (LCY).

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

Green sustainability

Yes.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • Wheelchair-accessible path to elevator
  • 24-hour front desk
  • Television in common areas
  • Free WiFi
  • Bar/lounge
  • Assistive listening devices available
  • Total number of rooms - 136
  • Number of floors - 4
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Safe-deposit box at front desk
  • Smoke-free property
  • In-room accessibility
  • Snack bar/deli
  • Laundry facilities
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Elevator
  • Self parking (surcharge)
  • Computer station

Airport & shuttle information

London City Airport, 10 mins by public transport

Local shuttle info: n/a

Breakfast information

Breakfast is included in all our rates.This is a continental buffet breakfast with hot options (scrambled eggs, baked beans and sausages)

Pet friendly?

Pets not allowed

Only guide dogs

Parking information

£15 for 24 hours

Internet/Wi-Fi

free of charge

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and dinner.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Hotel currently follows the IHG Way of Clean 5S (five steps). This inlcude 5 steps which focuses on the frequency of cleaning procedures, accurancy of cleaning touch points and key drivers, usage of correct cleaning and disinfecting products in the guest room and lobby area. Hotel follows social distancing guidance in the lobby, elevators and guest are being asked to wear necessary face mask protection. the lobby area is cleaned every day and all touch points are being disinfected every 1h or every 30 min during a pick time. Staff and housekeeping wears specific protection and social distancing measures are putted into place.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 72 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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