The Park Grand London Paddington

1 Queens Gardens, London W2 3BA GB
View map Reservations: +44 808 164 1057
4.0 Star property Near Queensway
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Very good
4.0/5

Based on 3293 guest reviews

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  • Free WiFi
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Fitness facilities
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04/13/2021 - 04/14/2021
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 69/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

96/100
389 reviews

"Great location. Good access by car, and close to the train station." Central location with great sightseeing, dining out and shopping.

Service

79/100
556 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Poor management, but okay housekeeping. Booking process should be better organized. Room service is average.

Breakfast

72/100
142 reviews

"Tasty yet pricey breakfasts."

Vibe

52/100
147 reviews

"Decent vibe. Hotel could use some updating. Luxurious Hotel." Relatively friendly Atmosphere. Entrance area is not particularly attractive. Hotel is relatively stylish. Suitable for solo travelers. Good choice for a city trip.

Room

44/100
777 reviews

"Rooms have maintenance, size, and updating issues, with poor minibars." Small rooms and poorly cleaned bathrooms. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. View and beds are acceptable. Shower can be a problem.

WiFi

43/100
21 reviews

"Wifi quality could be improved."

Cleanliness

38/100
223 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Comfort

36/100
491 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

31/100
133 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Architecture not so nice.

Rated 66/100 based on reviews from couples.

"Luxurious Hotel."

Location

97/100
83 reviews

"Great location with excellent sightseeing."

Service

80/100
113 reviews

"Efficient, friendly service with a nice reception."

Breakfast

73/100
34 reviews

"Tasty breakfast."

Vibe

49/100
37 reviews

"Vibe is not too good. Hotel could use some updating. Luxurious Hotel." Atmosphere could be friendlier. Hotel is relatively stylish. Entrance area is not particularly attractive.

Room

39/100
178 reviews

"Rooms are small and lacking maintenance, with average beds and poor furniture." Small rooms and poorly cleaned bathrooms. Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Shower can be a problem.

Comfort

36/100
105 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

30/100
61 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

30/100
30 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

WiFi

20/100
5 reviews

"Wifi quality could be improved."

Rated 71/100 based on reviews from families.

"Great shopping."

Location

95/100
88 reviews

"Great location, close to the train station." Good shopping and sightseeing.

Service

81/100
117 reviews

"Service is professional and friendly."

Breakfast

68/100
30 reviews

"Breakfast is decent but expensive."

Room

44/100
135 reviews

"Old, poorly maintained, small rooms, but nice beds." Small rooms and poorly cleaned bathrooms. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Shower can be a problem.

Comfort

43/100
90 reviews

"Problems with room size, comfort, and A/C." Okay beds and quiet enough rooms.

Cleanliness

41/100
45 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

41/100
25 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

31/100
30 reviews

"Hotel buildings could use some improvement."

Rated 68/100 based on reviews from solo travelers.

"Great reception. Fantastic service."

Location

96/100
27 reviews

"Great location."

Service

81/100
44 reviews

"Friendly service and great reception."

Breakfast

76/100
6 reviews

"Tasty breakfast."

Vibe

42/100
13 reviews

"Vibe is not too good. Hotel could use some updating."

Room

42/100
75 reviews

"Poorly kept up rooms with complaints about furnishing and bathroom size." Beds are fine, in small and inadequately cleaned rooms. Shower can be a problem.

Cleanliness

36/100
17 reviews

"Rooms could be cleaner."

Comfort

35/100
44 reviews

"Small suites with problems of comfort and noise. Average beds."

Amenities

29/100
17 reviews

"Facilities in need of refurbishment."

WiFi

19/100
6 reviews

"Wifi quality could be improved."

Rated 60/100 based on reviews from business travelers.

"Train station is close."

Location

95/100
27 reviews

"Great location, close to the train station."

Service

75/100
36 reviews

"Friendly service and great reception."

Breakfast

73/100
5 reviews

"Tasty breakfast."

Vibe

47/100
6 reviews

"Vibe is not too good."

Room

46/100
58 reviews

"Rooms are small and with poor maintenance and A/C." Beds are fine, in small and inadequately cleaned rooms. Shower can be a problem.

Cleanliness

41/100
15 reviews

"Rooms could be cleaner."

Comfort

35/100
39 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

31/100
6 reviews

"Hotel buildings could use some improvement."

Rated 59/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

96/100
13 reviews

"Great location."

Service

81/100
21 reviews

"Friendly service and great reception."

Vibe

41/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

37/100
24 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Room

36/100
39 reviews

"Guests complain about room size, bathrooms, and maintenance." Average beds.

Cleanliness

36/100
12 reviews

"Rooms could be cleaner."

Amenities

29/100
7 reviews

"Hotel buildings could use some improvement."

Rated 63/100 based on reviews from couples.

"Fantastic service."

Service

80/100
6 reviews

"Fantastic service."

Comfort

35/100
7 reviews

"Small and uncomfortable rooms."

Room

33/100
8 reviews

"Rooms could be larger."

Rated 64/100 based on reviews from families.

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Room

36/100
9 reviews

"Room needs to be improved."

Rated 65/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

97/100
279 reviews

"Great location with good access by car. Train station is close." Good shopping and sightseeing.

Service

77/100
428 reviews

"Restaurant service is friendly and professional." Poor management, but okay housekeeping. Booking process should be better organized.

Breakfast

74/100
99 reviews

"Tasty yet pricey breakfasts."

Vibe

51/100
111 reviews

"Decent vibe. Hotel could use some updating. Luxurious Hotel." Entrance area is not particularly attractive. Hotel could be more stylish. Relatively friendly Atmosphere.

WiFi

46/100
19 reviews

"Wifi quality could be improved."

Room

45/100
587 reviews

"Rooms have maintenance, size, and updating issues, with poor minibars." Small rooms and poorly cleaned bathrooms. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. View and beds are acceptable. Shower can be a problem.

Cleanliness

39/100
175 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

33/100
364 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

30/100
105 reviews

"Older facilities and unpleasant entrance area." Architecture not so nice.

Rated 63/100 based on reviews from couples.

"Luxurious Hotel. Professional service."

Location

98/100
62 reviews

"Great location with excellent sightseeing."

Service

79/100
90 reviews

"Efficient, friendly service with a nice reception."

Breakfast

73/100
23 reviews

"Tasty breakfast."

Vibe

49/100
33 reviews

"Vibe is not too good. Luxurious Hotel. Atmosphere could be friendlier." Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

Room

41/100
142 reviews

"Poorly-maintained and cleaned rooms with decent beds." Small rooms with poor furniture, A/C, and TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

35/100
80 reviews

"Problems with room size, comfort, and A/C." Okay beds and quiet enough rooms.

Cleanliness

32/100
50 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

30/100
25 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 69/100 based on reviews from families.

"Wonderful sightseeing."

Location

97/100
56 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

78/100
83 reviews

"Friendly service and great reception."

Breakfast

68/100
14 reviews

"Breakfast is average."

Room

42/100
95 reviews

"Old, poorly maintained, small rooms, but nice beds." Small rooms and poorly cleaned bathrooms. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Shower can be a problem.

Cleanliness

41/100
36 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

41/100
19 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

36/100
59 reviews

"Problems with room size, comfort, and A/C." Okay beds and quiet enough rooms.

Amenities

31/100
24 reviews

"Hotel buildings could use some improvement."

Rated 67/100 based on reviews from solo travelers.

"Terrific location. Great service."

Location

96/100
21 reviews

"Great location."

Service

80/100
38 reviews

"Friendly service and great reception."

Breakfast

76/100
6 reviews

"Tasty breakfast."

Vibe

43/100
9 reviews

"Vibe is not too good. Hotel could use some updating."

Room

43/100
61 reviews

"Beds are average but bathrooms could use better maintenance." Poorly cleaned, small rooms with subpar furnishings. Shower can be a problem.

Cleanliness

37/100
14 reviews

"Rooms could be cleaner."

Comfort

35/100
35 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Amenities

30/100
11 reviews

"Facilities in need of refurbishment."

WiFi

19/100
6 reviews

"Wifi quality could be improved."

Rated 57/100 based on reviews from business travelers.

"Train station is close."

Location

95/100
25 reviews

"Great location, close to the train station."

Service

75/100
34 reviews

"Friendly service."

Breakfast

73/100
5 reviews

"Tasty breakfast."

Vibe

47/100
5 reviews

"Vibe is not too good."

Room

45/100
51 reviews

"Rooms are small and with poor maintenance and A/C." Beds are fine, in small and inadequately cleaned rooms. Shower can be a problem.

Cleanliness

40/100
14 reviews

"Rooms could be cleaner."

Comfort

35/100
35 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

31/100
6 reviews

"Hotel buildings could use some improvement."

Rated 68/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Service

80/100
7 reviews

"Friendly service."

Breakfast

74/100
7 reviews

"Tasty breakfast."

Room

37/100
15 reviews

"Room needs to be improved."

Comfort

37/100
9 reviews

"More comfort would be nice."

Rated 64/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

96/100
7 reviews

"Great location."

Service

79/100
8 reviews

"Fantastic service."

Room

42/100
11 reviews

"Smaller rooms with average beds."

Comfort

39/100
9 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 53/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

96/100
15 reviews

"Great location."

Service

82/100
23 reviews

"Friendly service."

Breakfast

71/100
6 reviews

"Tasty breakfast."

Value

56/100
8 reviews

"Fairly good value for money."

Cleanliness

38/100
8 reviews

"Rooms could be cleaner."

Room

35/100
30 reviews

"Beds are average but bathrooms could use better maintenance." Poorly cleaned, small rooms with subpar furnishings. Shower can be a problem.

Comfort

33/100
21 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 55/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

97/100
14 reviews

"Good location, close to public transport."

Service

80/100
11 reviews

"Friendly service."

Breakfast

71/100
7 reviews

"Tasty breakfast."

Comfort

42/100
12 reviews

"Small and uncomfortable rooms."

Room

40/100
21 reviews

"Small rooms with below average bathrooms and poor maintenance."

Rated 71/100 based on reviews from families.

"Great location."

Location

97/100
7 reviews

"Great location."

Rated 59/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

97/100
9 reviews

"Great location."

Service

79/100
9 reviews

"Fantastic service."

Room

33/100
13 reviews

"Guests complain about the rooms and subpar beds."

Comfort

32/100
10 reviews

"Not very comfortable, with poor beds."

Rated 71/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

94/100
7 reviews

"Great location."

Service

80/100
7 reviews

"Fantastic service."

Room

36/100
9 reviews

"Rooms could be larger."

Comfort

32/100
8 reviews

"Small and uncomfortable rooms."

Rated 72/100 based on reviews from families.

"Fantastic service. Great location."

Service

79/100
5 reviews

"Fantastic service."

Rated 65/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

93/100
6 reviews

"Great location."

Service

82/100
6 reviews

"Fantastic service."

Comfort

37/100
6 reviews

"More comfort would be nice."

Room

34/100
10 reviews

"Room needs to be improved."

Rated 69/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

95/100
9 reviews

"Great location, close to the train station."

Service

76/100
7 reviews

"Fantastic service."

Vibe

44/100
8 reviews

"Vibe is not too good."

Room

40/100
12 reviews

"Rooms could be larger."

Comfort

40/100
8 reviews

"Small and uncomfortable rooms."

Amenities

29/100
8 reviews

"Hotel buildings could use some improvement."

Rated 63/100 based on reviews from all travelers.

"Fair hotel for solo travelers. Close to public transportation and the train station."

Location

97/100
13 reviews

"Great location."

Service

80/100
17 reviews

"Fantastic service."

Breakfast

72/100
6 reviews

"Tasty breakfast."

Vibe

47/100
6 reviews

"Vibe is not too good."

Room

38/100
21 reviews

"Small rooms with low rated bathrooms."

Comfort

38/100
13 reviews

"Small, uncomfortable, but not too noisy rooms."

Review Semantics by TrustYou

Based on reviews from the last 6 months

3.5
Fair
28 reviews
reviews
over time
September 2020
9 reviews
October 2020
12 reviews
November 2020
6 reviews
December 2020
3 reviews
January 2021
2 reviews
February 2021
2 reviews
by TrustYou

Property description

A stay at The Park Grand London Paddington places you in the heart of London, within a 10-minute walk of Kensington Gardens and Hyde Park. This 4-star guesthouse is 0.4 mi (0.7 km) from Queensway and 1.1 mi (1.7 km) from Marble Arch.

Grab a bite to eat at Atlantic Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to 9 AM for a fee.

Make yourself at home in one of the 157 individually decorated guestrooms, featuring iPod docking stations and plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington Gardens - 0.6 km / 0.4 mi
Hyde Park - 0.6 km / 0.4 mi
Queensway - 0.7 km / 0.4 mi
Kensington Palace - 1.4 km / 0.9 mi
Portobello Road Market - 1.5 km / 0.9 mi
Kensington High Street - 1.7 km / 1 mi
Park Lane - 1.7 km / 1.1 mi
Marble Arch - 1.7 km / 1.1 mi
Oxford Street - 1.7 km / 1.1 mi
Royal Albert Hall - 1.8 km / 1.1 mi
Imperial College London - 2 km / 1.2 mi
Science Museum - 2.1 km / 1.3 mi
Madame Tussauds Wax Museum - 2.2 km / 1.3 mi
Selfridges - 2.2 km / 1.4 mi
Baker Street - 2.3 km / 1.4 mi

The nearest airports are:
Heathrow Airport (LHR) - 25.7 km / 15.9 mi
London City Airport (LCY) - 19.1 km / 11.8 mi
Gatwick Airport (LGW) - 102 km / 63.4 mi
Luton Airport (LTN) - 51 km / 31.7 mi

The preferred airport for The Park Grand London Paddington is Heathrow Airport (LHR).

Featured amenities include a business center, limo/town car service, and express check-in.

Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this Victorian guesthouse include a television in a common area and a reception hall.

Green sustainability

At The Park Grand London Paddington Hotel we are committed to green hotel policies and the implementation of proactive measures to help protect and sustain the environment for future generations.We recognise the impact of our operations on the environment and aim to be an increasingly efficient green and environmental hotel.We strive to minimise any detrimental effects as a result of our business.By working together we can contribute to making a cleaner and safer environment and ensure environmental issues remain a focal point and receive proper attention.In delivering our commitment we will:Comply with relevant environmental legislation and take a proactive approach to future requirements and obligationsSeek to conserve natural resources through the responsible use of energy, water and materials but also maintaining the quality of service expected by our guestsMonitor performance and aim for continued improvement by reducing re-using, and recycling in areas such as energy consumption, reduction of waste materials and water consumptionWork with suppliers who have compatible policies for managing their impact on the environmentThrough our active environmental team we will ensure that our efforts are continually reviewed , updated and communicated to all staff

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Distance from property (miles) - 1
  • Wheelchair accessible (may have limitations)
  • Newspapers in lobby (surcharge)
  • Reception hall
  • Express check-in
  • Street parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Limo or Town Car service available
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Health club
  • Tours/ticket assistance
  • Accessible bathroom
  • Year Built - 2009
  • Number of buildings/towers - 1
  • Total number of rooms - 157
  • Number of floors - 6
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Restaurant
  • Express check-out
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Concierge services

Airport & shuttle information

City Airport 11.7MiTaxi fare £70.

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Full English Breakfast At £11.95

Pet friendly?

Service animals not allowed

Pets not allowed

No pets allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 11.95 per person (approximately)
  • Offsite parking fee: GBP 25 per day (1 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 10 per night

We have included all charges provided to us by the property.

  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and through room service.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

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